Trusted Agent profile · Chelmsford

Adrians Chelmsford reviews

4.7

★★★★★ Excellent

166 reviews across 2 platforms

16 Duke Street, Chelmsford, CM1 1UP

Adrians's office in Chelmsford, at 16 Duke Street, is rated 4.7 out of 5 across 166 reviews on two platforms, including 157 Google reviews rated 4.8.

Google logo

4.8 / 5

157

Reviews on Google

This office

Trustpilot logo

9

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chelmsford office, from every platform, shown as written. First names only.

5/5

Google

Although Adrian’s wasn’t my estate agent, but rather the agent for the property we were purchasing, I was really impressed with their service throughout. They were helpful from start to finish and made the whole process much smoother. A special mention has to go to Catherine, who went out of her way on several occasions to offer support and helpful advice. Her professionalism and willingness to assist really stood out. Overall, a very professional service, and I wouldn’t hesitate to recommend Adrian’s to others.

Luke · 9 April 2026

Agent replied · 16 April 2026

Hi Luke -- thank you so much for your kind words it really does make a difference to us. It would be amazing if you do get a chance to recommend us in the future and we wish you well in your new home. Regards Ray Cline

5/5

Google

Adrian's were keen to sell my house and I chose them for two main reasons. Firstly they understood my apprehensions as a single female seller, and offered to conduct the viewings themselves. Secondly they gave a considered and realistic valuation of my property. They built a reliable, professional and supportive relationship throughout the whole process. All the staff were polite and helpful, always keeping me informed of progress and following up any enquiries I had. Excellent service, thank you Adrian's

Vivienne · 16 February 2026

Agent replied · 16 April 2026

Hi Vivienne - we are so grateful for you kind words and we are really pleased you felt you could trust as our reputation is really important and we do care. So glad you have moved successfully and we all wish you well in your new home and for the future.Ray Cline

5/5

Google

Adrians were fantastic with helping us get our purchase over the line. We were the buyers and they kept us informed through difficult times and a very long process (nearly 6 months) - due to factors out of all of our control. Everyone we spoke to was kind and patient and even picking up the keys was a nice experience (thank you for the card and chocolates!). Thank you to Dan Speak and team for getting us through a stressful period in our lives. Everyone was very responsive and we always heard back same day. Thanks a million!

Emily · 6 December 2025

Agent replied · 16 April 2026

Dear Emily - so glad we were able to help you - the moving process is not always straight forward and as you say can take a long time - we hope you will be happy in your new home -- from all the Adrians team.

4/5

Google

Used Adrains to sell my mothers house in April, the process from start to finish was very professional. Ray was very helpful, informative and friendly, was always able to help with the various issues we had. The house has now been sold, overall very happy with the total experience.

Mark · 6 December 2025

Agent replied · 16 April 2026

Dear Mark -- thank you for your kind review and thank you for choosing Adrians it was a pleasure to work with you and we got there in the end - regards Ray

5/5

Google

Great service We made an offer on another bungalow and was accepted then our buyer pulled out which wasn't our fault and fell through only to get a solid buyer on ours again and thought we could secure the bungalow but they accepted another offer which was upsetting for my wife who's been through alot of pain lately and can fully understand why they did...anyhow Nigel has been great throughout and wish the other buyers the best of luck

Gary · 16 September 2025

5/5

Trustpilot

Great. Adrian’s just a bebeh 🥹

Great. Would recommend. Me and daboiz loved it- I would give Adrian’s 67 stars if I could. Only complaint is that the MANGOEZ and MUSTAAAARD- were out of stock, and when I asked Adrian where they were he didn’t explain his friend group. Big let down. But overall, I would recommend Adrian’s. Bring 41-69 friends if you ever go. The eefoc here is absolutely amazing. They do haircuts there that cost a quarter. Please come here and show the bebehz support just as me and my 41 friends did. ❤️🥭❤️

Georgia · 2 September 2025

5/5

Trustpilot

Great service

We made an offer on another bungalow and was accepted then our buyer pulled out which wasn't our fault and fell through only to get a solid buyer on ours again and thought we could secure the bungalow but they accepted another offer which was upsetting for my wife who's been through alot of pain lately and can fully understand why they did...anyhow Nigel has been great throughout and wish the other buyers the best of luck

Mr · 16 September 2025

5/5

Google

A massive thank you to Katherine and Adrian’s for all your support with our move. Every call was given the advice and guidance throughout.

Becky · 22 December 2025

Agent replied · 16 April 2026

Dear Shelly - thank you so much for your kind comments and we are glad we were able to help your find your new home - we wish you well for the future -

5/5

Google

Working with Adrians to buy our first property was very easy. Katherine in particular was extremely helpful, proactive and communicative. The purchase took a while due to things out of everyone's control but they kept in touch the whole time to make sure we had the updates we needed. What could have been a very stressful process was made very easy by everyone at Adrians.

Maddy · 16 February 2026

Agent replied · 16 April 2026

Hi Maddy - thank you so much for your kind comments we are so glad we were able to help you get into your new home and we hope you will be very happy there - kind regards

5/5

Google

We bought our dream house through Adrian’s and they were so so helpful and professional every step of the way. With detailed notes on their system, anyone who answers your phone call can help. We’ve already recommended Adrian’s to others and will continue to do so. Thank you so much.

Georgia · 27 November 2025

5/5

Trustpilot

Excellent service

I recently bought a flat through Adrians. From first contact by telephone, through the viewing with Ray and the long wait for exchange and completion, they kept me in the loop all the time. Indeed Katherine liaised with my solicitors so often that she spared me a lot of extra stress. I can’t recommend them highly enough. Thank you for making a difficult time that much easier.

Geraldine · 10 July 2026

5/5

Google

We have recently bought property in Chelmsford through Adrians Estate Agents and we are very pleased with the process. Ray and Kaherine were very helpful and friendly throughout the process. They were easily approachable over the phone and emails, and also the team helped liaise between parties. My overall experience was very smooth I would definitely recommend Adrians Estate Agents.

Sojan · 26 June 2025

5/5

Google

We recently used Adrian’s estate agents to sell our family home. Gary is extremely knowledgeable and clearly has alot of experience. He was open and honest from the start and offered advice when asked. After both Gary and Nigel showed prospective buyers around the house they were quick to provide feedback and keep us updated on buyers positions and also offers. The whole team were helpful and efficient in performing their roles throughout the sale. The whole process was quick and stress free and I would have no hesitation in recommending them and using them again. Thank you everyone at Adrians.

Alison · 19 May 2024

5/5

Google

Adrian's is by far the best estate agency we have EVER used. We bought and sold through them and not only could they not do enough for us they went above and beyond. It was so reassuring to know that when things went wrong, as they did on many occasions, they were immediately on the case with solutions. So a huge thank you to Nigel and his team for all that you did for us. We would now never go anywhere else!

Dave · 16 April 2024

5/5

Google

I can’t recommend Adrians more highly. They go the extra mile, are courteous and on hand at any time, regularly in touch to provide updates, and are so proactive in helping with a smooth sale or purchase. We bought from Adrians and were so impressed we appointed them for our subsequent sale. Dan and the team are very good at what they do, and know the area and local market so well. They have surpassed all of our expectations and I would not hesitate in recommending them to others. The best estate agent in Chelmsford in my view.

Graham · 16 April 2024

1/5

Google

Recently marketed our property with Adrian’s and might as well have advertised in Whizzer and Chips. Zoopla kept emailing me when properties in my area sold but Adrian’s struggled to even arrange viewings. In my opinion they are short staffed but overall the service they provide is extremely poor.

Kane · 16 June 2025

4/5

Google

When our Dad passed away we had the emotional task of selling the family home of nearly 60 years. Gary, who i knew from school, we very helpful during the initial stages, advising how best to market the house and was honest with us when he discovered the loft had foam insulation. Despite early interest and a few viewings an offer never arose, we spoke with Gary and he suggested taking it off the market, getting the foam insulation removed and then relisting slightly below our original price. We done this, and within a few days of being put back on the market and offer was recieved. We liaised with the buyer through Toby and an offer was agreed. We did have a few hiccups along the way, but the staff at Adrians pushed through and we finally completed within 6 months. Great team, and really sympathetic and helpful during a emotional time

Gary · 27 November 2025

5/5

Trustpilot

Amazing service and highly reccomend

We bought a beautiful house, and Adrian's made it possible. Gary helped us a lot with finding the perfect house and meeting all our needs. They have astonishingly great service and I would highly recommend for buying and selling!

Karim · 18 September 2026

5/5

Google

I can’t recommend Adrians more highly. They go the extra mile, are courteous and on hand at any time, regularly in touch to provide updates, and are so proactive in helping with a smooth sale or purchase. We bought from Adrians and were so impressed we appointed them for our subsequent sale. Dan and the team are very good at what they do, and know the area and local market so well. They have surpassed all of our expectations and I would not hesitate in recommending them to others. The best estate agent in Chelmsford in my view.

GT · 30 December 2023

5/5

Google

We cannot thank Ray enough for helping make our house purchase such a smooth and quick process. We also dealt with Gary and Toby and they were also a great help. Thank you all very much!

Hayley · 16 September 2025

5/5

Google

I have dealt with Nigel Jessup & Katherine Gardner respectively on sales & lettings. I found their guidance to be warm, professional and insightful. Sometimes people are quick to blame but slow to acknowledge good service.o I want to highlight and pass on on my gratitude to the Adrians team. I would not hesitate to recommend their services or use them again.

R · 16 October 2024

4/5

Google

We have just bought a house through Adrian’s- the first viewing was great, Daniel was very experienced and had lots of information about the house and area (we already lived in the area- so knew what he was saying was correct about the type of house and area). Once our offer was accepted- everything seemed to be too much, after two weeks our solicitors contacted us to say that they had not received the sellers paper work. So I contacted the office, I was told (in a unprofessional manner) that it hasn’t been 2 weeks since they sent the paper work, so we would have to wait until the following week then they would check. On the day the two weeks were up- my husband decided to call, this time he spoke to Ray, Ray was extremely helpful- the sellers had not actually seen the paper work yet- so if the first person had spoken to them, it would have been quicker! We called another time, to make a second viewing- just before we were meant to exchange contracts - we were made to feel that their time was very important and it was an inconvenience to them, to let us in the house again, even though we were about to spend £100ks on this property! During the 14 week process we found Ray the director the most helpful- calling the office always seemed hard work, if we spoke to anyone else! So my husband would just ask directly for Ray or we would email him! Apart from the staff being abrupt - Adrian’s wasn’t as bad as some other Chelmsford estate agents we came across in the 14 months we were searching for our new home!

Kimberley · 27 August 2023

5/5

Google

I am immensely grateful to Adrians, especially Nigel as the lead contact, for their support with buying a new home. Not being local, it can feel daunting. Though when I met with Nigel and his team, I knew I was working with the right agent. When navigating the buying process, Nigel was professional, patient and highly empathic. Equally, he would also not hesitate to challenge my thinking at crucial points. Even though I raised many questions, not only did he answer them all comprehensively, I never felt I was asking too much. In addition to his responsive team, for me, that’s fantastic customer service. I cannot recommend Adrians highly enough for making me feel welcome in a place I will now be calling home. Exceptional.

Daniel · 27 August 2023

5/5

Google

We have used Adrian’s every time we have moved, their fees are extremely competitive, but more importantly they do what they say they will do. We have sold two houses with Adrian’s in the past couple of years and both were sold within days. Always willing to offer great advice. We were constantly updated throughout the process. Gary and Catherine couldn’t have been more helpful. I would highly recommend Adrian’s and personally I wouldn’t use any other estate agent.

Stephen · 27 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Adrians's Google reviews

Questions about Adrians Chelmsford

How many reviews does Adrians Chelmsford have?

Adrians's Chelmsford office has 166 reviews across two platforms: 157 on Google, 9 on Trustpilot.

What is Adrians Chelmsford's rating?

Adrians Chelmsford is rated 4.7 out of 5 across all 166 reviews, and 4.8 out of 5 on Google from 157 reviews.

Where is Adrians's Chelmsford office?

Adrians Chelmsford, 16 Duke Street, Chelmsford, CM1 1UP.

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