Every review we hold for the CHELLASTON office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur experiences with the Hannells branch in Chellaston have always been second to none. We bought our house through them and they kept us up to date throughout the whole process. We recently had it valued by Rebecca Mills and was extremely impressed with her friendly yet professional approach. She had excellent knowledge of our village and the surrounding areas. We will definitely be using Hannells to sell our property in the near future.
Wendy · 14 April 2022
★★★★★ 5/5
GoogleMade everything easy and straight forward. All the staff very helpful. Would highly recommend. Special thanks to Tom Emma and Charlotte
Lynn · 14 April 2022
★★★★★ 5/5
GoogleA massive thank you to Emma and Amanda for being so helpful and proactive through our first investment property purchase.
Daniel&Ania · 14 April 2022
★★★★★ 5/5
GoogleVery helpful Staff, good experience. Limited parking though
Isobelle · 14 April 2024
Agent replied · 7 July 2023
Hi Isobelle!
Wow, thank you for leaving such a positive review of your moving experience with Niki and the rest of the team at the Chellaston branch 🙌
The team their pride themselves on being helpful (something which we find isn't all too common nowadays!) so they'll be over the moon when they see your comments.
The parking can be a bit of a pain if you catch it at the wrong time but we're slightly limited with out options there so we apologise if there was an inconvenience, but most of the time we find there aren't too many issues.
Anyway, on behalf of the whole team here, thank you for your custom and we hope that we can be of service to you again in the future!
All the best,
Hannells ❤🏡
★★★★★ 5/5
GoogleExtremely professional, helpful and hardworking team @ Hannells Chellaston. Thank you for supporting me in my property search!
Wajid · 14 April 2023
Agent replied · 7 July 2023
Hi Wajid! Thank you so much for taking the time to leave a review of your moving experience with Niki and the team at Chellaston 🙌
Being the local agent, they pride themselves on their professionalism and just being helpful! They'll be delighted when they see your comments.
On behalf of the whole team here, thank you for you custom and we wish you many happy memories in your new home once you get to pick up the keys and move in!
All the best, Hannells ❤🏡
★★★★★ 5/5
GoogleExcellent service from start to finish. Very professional, very understanding, very clear in why they were contacting me. I felt very safe with them throughout the process.
Glenis · 14 April 2022
Agent replied · 7 July 2023
Hi Glenis,
Thank you so much for taking the time to leave us a review, and for your … More
★★★★★ 5/5
GoogleProfessional and clear process throughout. Any issues with the process were sorted swiftly and any queries were dealt with quickly too. Overall a very satisfied customer and would recommend to anyone else thinking of using them
Luke · 14 April 2023
★★★★★ 5/5
GoogleExcellent professional friendly staff. Could not do enough for us.
Patricia · 14 April 2022
Agent replied · 7 July 2023
Hi Patricia,
Thank you so much for your amazing feedback and five star review of the team at Chellaston.
They'll be delighted when they see this as it truly does make their day.
Thank you for your custom and behalf of the whole team at Hannells, we;d like to wish you all the best for the rest of 2020.
We hope we can be of service to you again some time in the future!
Thanks again!
Hannells
★★★★★ 4/5
GoogleWe have sold our home through Hannells and found them professional and helpful. The sales team are friendly and helpful. The photographer took good photographs of our place to sell. Communication was good and they were efficient. I would recommend.
Pink · 14 April 2022
★★★★★ 5/5
GoogleWe sold our houe in two week. What I really liked is the way Hannell's kept in touch throughout the selling process after the sale had been agreed, keeping both parties up todate with how the sale was proceeding.
Kay · 14 April 2022
★★★★★ 5/5
GoogleHannells Chelaston Estate Agents, The Best
Monika · 14 April 2022
Agent replied · 7 July 2023
Hi Monika!
Thank you so much for taking the time to leave a fantastic review for the team at Chellaston.
Seeing feedback like this really does make the whole team proud so thank you and we're delighted that you were happy with the service you received.
Thank you for being a customer of Hannells and all the best for the future!
Regards
Hannells
★★★★★ 5/5
GoogleCharlotte Harris has supported us through a complex and extended sale process. She maintained clear and prompt communication between us and our prospective buyer, often being more proactive than the legal representatives on either side. Highly recommended!
Family · 14 April 2022
★★★★★ 5/5
GoogleBrilliant service from all of the Hannells team. Would highly recommend selling your property through them. Selling can be a stressful process, however from start to finish they were there to support me all the way.
Ewan · 14 April 2022
★★★★★ 5/5
GoogleFantastic derby estate agents
Tracey · 14 April 2022
Agent replied · 7 July 2023
Hi Tracey!
Thank you so much for taking the time to leave such a great review for the team at Chellaston.
They'll be over the moon when they see this!
From the whole team here at Hannells, thank you for your custom and we hope that we can be of service to you again one day in the future!
All the best,
Hannells.
★★★★★ 5/5
GoogleGreat team very knowledgable and took amazing pictures of my house.Sold within a week.Good communication keep it up brilliant.definatly reccomend.
Lisa · 14 April 2022
★★★★★ 5/5
GoogleVery pleasant to deal with. Staff were very friendly and knowledgeable about the market will definitely be using again.
Annettemarie · 14 April 2022
★★★★★ 5/5
GoogleVery helpful staff ,nothing too much trouble. I have let through this company and used them for valuation
Tracy · 14 April 2022
★★★★★ 5/5
GoogleHannells staff were very knowledgeable regarding the local market. Highly recommended
Sue · 14 April 2022
★★★★★ 5/5
GoogleExcellent service
Angela · 14 November 2025
Agent replied · 14 April 2026
Hi Angela!
Thank you for your review of your moving experience with Jenna and the Lettings team.
The team will be delighted to see that you've awarded them 5-stars.
On behalf of everyone here at Hannells, thanks again for your rating and we hope we can be of further service to you again in the future!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 1/5
GoogleRating only, no written review.
Macauley · 1 April 2025
Agent replied · 2 May 2025
Hi Macauley,
Thank you for your review.
We’ve noticed this has been left on our sales branch page, although it looks like your recent contact was with our lettings team.
We’re sorry to hear that your experience didn’t meet your expectations. Naturally, there can be some disappointment when a property is let to another applicant, it’s an unfortunate but common part of the lettings process, especially in a fast-moving market.
That said, we’d love the opportunity to help you find something else that’s suitable, and we hope your next experience with us is a much more positive one.
All the best with your property search.
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
GoogleRating only, no written review.
Muhammad · 7 July 2022
★★★★★ 5/5
GoogleRating only, no written review.
Jonas · 14 April 2022
Agent replied · 7 July 2023
Hi Jonas!
Thank you so much for taking the time to leave a 5-star review for the team at … More
★★★★★ 5/5
GoogleRating only, no written review.
Fay · 14 April 2022
★★★★★ 5/5
GoogleRating only, no written review.
Josh · 14 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.