Trusted Agent profile Β· Cheam, Surrey

Verified

Goodfellows Cheam reviews

β˜…β˜…β˜…β˜…β˜… Excellent

378 reviews across 1 platform

2 Ewell Road Cheam Village, Surrey, SM3 8BU

Part of Goodfellows, see every office.

Goodfellows's office in Cheam, Surrey, at 2 Ewell Road Cheam Village, is rated 4.8 out of 5 across 378 reviews on 1 platform, including 378 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

378

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Cheam office, from every platform, shown as written. First names only.

5/5

Google

I had a fabulous experience with Lorraine and Stefan in this branch. Even my purchase was not the easiest one, Stefan has managed to support me and sort things with my solicitor. On the other hand, I was far away in North Cambridge during the purchase, Lorraine has helped me a lot for the things that needed to be done on my behalf. I am glad, I could successfully end the purchase and started to live in Cheam village.

Mehmet Β· 30 April 2023

Agent replied Β· 29 July 2023

Dear Mehmet , this is such a great review and we are so very pleased to read this as it sums up why a good agent is worth it's weight in gold ...so thank you for pointing this out and we hope sincerely that this will help other people use our services. Kind regards Goodfellows Cheam.

5/5

Google

These lady’s were fantastic. Especially grateful to Loraine. Gave us tons of support and help to secure our dream home.

James Β· 20 November 2025

Agent replied Β· 20 March 2026

Dear James , what a great review and how nice to see the word 'fantastic' used. Lorraine will be so pleased to get a name check and support and help is exactly what we want to be famous for. So pleased that we helped you secure your dream home. Enjoy it , kind regards Goodfellows Cheam Village.

5/5

Google

Lorraine is an absolute angel! She continuously checked on us and made sure everything was ok. She reassured us when we were stressed about the process and was always available.

Tatiana Β· 30 April 2023

Agent replied Β· 29 July 2023

Dear Tatiana, thank you for your very kind review , and Five Stars as well !! We also value Lorraine for her knowledge , experience and caring attitude which she has got over the 20 plus years she has worked with us. There is nothing quite like an experienced hand when it comes to guidance and we at Goodfellows are lucky to have many such hands. Thank you again and we hope you are very happy in your new home. Kind regards Goodfellows Cheam.

5/5

Google

Working with Goodfellows has been one great experience especially Molly who was down to earth and help make the process quite easy. πŸ‘to the whole team …

Akusika Β· 29 June 2023

Agent replied Β· 29 July 2023

Dear Akusika , what a lovely review and we are delighted that you were so happy with the experience you had with Molly, she is a star and we are so proud to have her on board giving a great 5 star service. Kind regards Goodfellows Cheam

5/5

Google

A massive thank you to Goodfellows Estate Agents - Cheam Village for their help in letting the flat, a massive thank you to Mae Feltham for her understanding and patience in doing her job professionally.

Gintaras Β· 2 October 2022

Agent replied Β· 29 July 2023

Dear Gintaras, it was our pleasure and we are very keen to hear from other landlords who would benefot from our service , we are finding the letting market very busy and have a huge demand for quality rentals. Kind regards , Goodfellows Cheam Village

5/5

Google

We dealt with Becky and Mandy who supported us through the letting process and quickly secured us a long term tenant for our rental property. Both Mandy and Becky were professional, helpful and pleasant to deal with at all timesPositiveResponsiveness, Quality, Professionalism, Value

Adam Β· 26 August 2021

Agent replied Β· 29 July 2023

Dear Adam , thank you for naming the people who got the job done and rented out your property . Becky and Mandy will be delighted to read this review . Thank you . Goodfellows Cheam Village .

5/5

Google

I have recently let my flat through the Cheam Village Goodfellows Branch. I can not speak highly enough of Maria and the team. They found me the perfect tenant, were very professional, friendly and attentive. Kept me updated the whole way through the process and found a tenant very quickly.

Kieran Β· 16 September 2019

Agent replied

Thank you Kieran for leaving us a five star review and mentioning the service you received from Maria.

5/5

Google

Beckie and Molly are absolutely amazing!! Recently dealt with an extremely tricky/stressful situation which they both handled so promptly and professionally. They kept me updated every step of the way and really went the extra mile. Thank you ladies! Xx

Kristen Β· 20 March 2025

Agent replied Β· 20 June 2024

Dear Kristen , what a lovely heart felt review , we are so pleased that Beckie and Molly were able to help with your situation and wow to see that you felt that they were absolutely amazing really does say something about their service to you. The extra miles these two great colleagues go to never ceases to amaze us but they keep delivering time and time again. Kind regards Goodfellows Cheam Village.

1/5

Google

Don't waste your time. I called about 2 properties that were showing as not sold or under offer on Rightmove and both of them were not available. If we cannot trust what is online then it's a waste of time.

N Β· 20 March 2025

Agent replied Β· 20 March 2026

Dear N M , we are disappointed to receive a One Star review from you , but this is what review sites are all about . We have tried to call you to explain that although the web site is always being updated and indeed runs an update every 15 minutes , there can be a delay when the property has an offer placed upon it , to the buyer passing our compliance checks , which during that time we do not mark the property as Sold STC as we are acting for the seller and need to establish the identity and ability to proceed and afford the purchase , which is our job as an estate agent. We would very much like to help you in your search and if you would like to make contact with us we will do our utmost to find you a suitable home. Kind regards Goodfellows Cheam Village.

5/5

Google

Excellent professional service! Beckie always respond quickly. She was helpful, efficient, patient and considerate. She will follow up and even it's after office hour. Never meet such good agent. Thanks Beckie! Superb renting experience. Will definitely recommend Goodfellows to friends.PositiveResponsiveness, Quality, Professionalism

Peggy Β· 26 August 2021

Agent replied Β· 29 July 2023

Wow Peggy , this is such a great review and just goes to show that Beckie will go that extra mile to help the let to go through smoothly . Thank you for posting and we are sure that Beckie will be delighted to receive such high praise from you . Kind regards Goodfellows Cheam Village.

5/5

Google

Really great service. Mainly dealt with Louise as she was our lettings agent but the other members of staff in the office were very helpful when I spoke to them. Everything was dealt with quickly and any questions raised were answered promptly. Would definitely recommend.

Ben Β· 16 August 2020

Agent replied

Ben , a great review for Louise , she had an amazing July with lets agreed but this sort of review makes all the hard work so worthwhile ….all the best Cheam Team

5/5

Google

Molly provided fantastic, professional service and was incredibly supportive throughout our property search. She never gave up and remembered all our preferences, ultimately finding us the perfect home. If I could, I'd give her more than 5 stars!

Jasmine Β· 20 March 2025

Agent replied Β· 25 August 2024

Dear Jasmine , this is such a great review and explains why it is so important to go with a great agent , who doesn't give up and does remember your preferences who will then find you the perfect home. So Molly can be so proud that she not only met your goal but dare we say exceeded your expectations , which is why Molly has such a good reputation. Thank you for the 5 STARS and we hope to be of service in the future. Kind regards Goodfellows Cheam Village.

5/5

Google

I am grateful for the great support of Miss Mae Feltham, the Lettings Negotiator of Goodfellows Estate Agents (Cheam Village, Surrey). It has been a pleasant experience for my family to rent an apartment in Cheam even before we arrive the UK. Mae has gone through all the necessary procedures with me after Miss Beckie Durrant, the Lettings Manager, arranged the viewing with my friend. Mae keeps me updated and answers all my questions with patience. Mae and her teammates work efficiently and answer my emails promptly. Their support and help is highly appreciated. We would highly recommend Goodfellows Estate Agent (Cheam Village).

Grace Β· 2 October 2022

Agent replied Β· 29 July 2023

Dear Grace , Mae is really doing well and she enjoys helping people secure a great property for themselves. Kind regards Goodfellows Cheam.

5/5

Google

My warm complement to Joshua Allcock for your Excellent in service and Communication skills from the beginning of our search he has been incredibly helpful and kind. Thank You for always available to guide during the process.

Tito Β· 20 March 2025

Agent replied Β· 20 March 2026

Dear Tito , we are very pleased that you found the time to post this review , which Joshua will be very pleased to read. It really does make a difference to us and to him to read your kind words and we hope will encourage other people to contact us to see if we can help them as we did you. Kind regards Goodfellows Cheam Village.

5/5

Google

Goodfellows Cheam is a very professional agent. Mae Feltham and Beckie Durrant have served me well and given me great advice. Highly appreciative of their service.

Bill Β· 31 March 2023

Agent replied Β· 29 July 2023

Dear Bill , thank you for your 5 STAR review , and your very kind words. Mae and Beckie will be pleased that they have another satisfied customer. We are very happy to read this and we strongly believe that reviews like this really do help people find us as a business to use , so thank you. Kind regards Goodfellows Cheam.

5/5

Google

Given the difficult year we have all had Goodfellows Cheam village were always professional and helpful throughout the sale process. Sabrina was outstanding and a pleasure to deal with. Would have no problem recommending or using their services again.PositiveProfessionalism

Julian Β· 26 August 2021

Agent replied

Dear Julian thank you so much for recognising what we are all experiencing at present and the fact that you are prepared to highlight this in your review. Sabrina is delighted that you gave her a special mention for being outstanding and a pleasure to be with. Thank you finally for recommending our services. Kind regards Goodfellows Cheam.

5/5

Google

We had a very smooth experience working with Goodfellows. Charlie in particular was great in working around our schedule to help us find the most suitable property for our family - always very warm and super responsive to any questions we had. This helped us to move through the process quickly and with minimal stress!

Lawrence Β· 20 August 2025

1/5

Google

We had a property surveyed, and the estate agent asked us to give them some information of the valuation and the fault within the property. It was unprofessional for them to even think of asking us. Some staff talk over you, some treat you and talk to you as if you have no common sense. My parents felt they were not respected as a first-time buyer. The 1 star is the dedication that theybis to keep hassling you to push you to make the purchase without the surveyor. Overall I will never use this estate agent again.

Cherry Β· 29 July 2022

Agent replied Β· 29 July 2023

Dear Cherry , this was in fact with out Sutton office but we are very sorry that you and your parents felt like this and we understand that you had a valuation that did not agree with the price agreed and had indeed down valued the property by Β£25,000 which the vendor was not prepared to entertain. Surveys are a large part of any purchase but sometimes a surveyors opinion can be out of sync with the market as currently there is very little availability and great demand which surveyors are not always aware of. We are not a business that can disrespect clients , so we are very disappointed that this is how you felt. Kind regards Goodfellows Sutton

5/5

Google

I am incredibly grateful for the exceptional service provided by Stefan Rojas from Chema Goodfellows Estate Agents. He swiftly resolved many issues like the boiler, missing keys, and washing machine. He and his team’s professionalism and efficiency made my property buying experience smooth at all the transaction period. Highly recommended for his dedicated assistance and prompt problem-solving skills.

Jason Β· 20 March 2024

Agent replied Β· 7 March 2024

Dear Jason , what a wonderful review and for us this really captures Stefan's willingness and dedication to get the job done. We sincerely hope that we demonstrate a Can Do attitude to help everyone move successfully. Kind regards Goodfellows Cheam.

5/5

Google

Really great services and amazing people to work with - I would like to give a special thank you to Louise and Mandy for all the help and support they have provided in letting out my property.PositiveProfessionalism, Value

Inzar Β· 21 June 2021

Agent replied Β· 20 June 2024

Dear Inzar, we are very pleased that you have left your thoughts on our service and described it as 'really great services and amazing people to work with.' Louise and Mandy will be so pleased to see their names highlighted, we think they are the best at what they do !! Kind regards Goodfellows Cheam

5/5

Google

Mae and Becky were extremely helpful and professional throughout the stressful process of renting, always responded quickly. Mae was always helpful, efficient and patient Throughout would highly recommend 100%

Antony Β· 2 October 2022

Agent replied Β· 29 July 2023

Dear Antony , so kind of you to leave such a great review and we would agree that Mae and Beckie are a great team and are always there for you and clients like you. Kind regards Goodfellows Cheam.

5/5

Google

Smoothest experience with any estate agent ever, very helpful and efficient! Manage to sort all the paperworks within a week! Also super friendly and attentive employees, helped me with lot my problems! Definitely recommend!!

Gordon Β· 20 March 2025

Agent replied Β· 25 December 2024

Dear Gordan , great to have this review from yourself and absolutely delighted that we have been the smoothest experience with any estate agent ever !!! High praise indeed and delighted to see this in your review. The Cheam office is proud of their service and it is always so nice to receive positive reviews from clients who have experienced service from other estate agents as well and it is great to be compared and even better when we come out on top. Thank you , kind regards Goodfellows Cheam Village.

5/5

Google

Recently enquired about viewing a few properties to let & found Goodfellows extremely helpful.Special mention to Maria she was so helpful & went out of her way to find exactly what I was looking for.Would recommend highly & have told all my friends.

Roberto Β· 30 July 2019

Agent replied

Thank you Roberto, we always appreciate positive feedback.

5/5

Google

Great experience with Cheam branch, Mae was absolutely amazing and so helpful. Found us the tennets within 2 days. The process was extremely smooth and hassle free! Highly recommend!

Farhan Β· 29 July 2022

Agent replied Β· 29 July 2023

Dear Farhan , thank you for your 5 STAR review ..Mae will be delighted with your very kind words. We do strive to give the best service and it is great to have you recognise this. Kind regards Goodfellows Cheam Village.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Goodfellows's Google reviewsLeave Goodfellows a review

Questions about Goodfellows Cheam

Has Goodfellows won any awards?

Yes. In The Trusted Agent 2026 awards: Goodfellows, Cheam won Gold.

The Trusted Agent

Is this your office? Claim your page.