5/5
TrustpilotYou have a great team who gets things…
You have a great team who gets things done
Agent replied · 29 December 2024
Thank you for your kind words. We appreciate your recognition of our team's hard work and dedication.
Trusted Agent profile · Cheadle
Reeds Rains reviews in Cheadle
★★★★★
2,100 reviews across 3 platforms
2 The Crescent, Cheadle, SK8 1PU
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Cheadle, at 2 The Crescent, is rated 3.8 out of 5 across 2,100 reviews on three platforms, including 146 Google reviews rated 4.5.
146
Reviews on Google
This office
1
Reviews on Facebook
This office
1,953
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Cheadle office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAll over good service
Very helpful....good advice & kept up to date at all times
Agent replied · 16 June 2024
Hi Margret,We are sorry that you have not been pleased with Reeds Rains, customer service is paramount importance to us. We don’t believe that you have sold a property through Reeds Rains. Please contact widnes@reedsrains.co.uk so we are able to look into this issue further.Kind regards,Reeds Rains, Widnes
5/5
TrustpilotProfessional and Friendly
Clark made the whole experience simple and straight forward. He (and the others that I spoke to) were all friendly and helpful.
5/5
TrustpilotExcellent service and a very professional team. Highly recommended .
Excellent Service by Claire.Very professional.Claire was very approachable and always willing to help.I heave dealt with Reeds Rains before and have had brilliant service every single time. Highly recommended .
4/5
Trustpilotmost valuable of a company is Customers' Care
Your staff respect customers' wishes and requests, then try to achieve what customers' need.
Agent replied · 24 August 2024
Hi there,We appreciate your feedback and are glad to hear that our staff is respectful of your wishes and requests. We strive to provide excellent customer service and will continue to work hard to meet the needs of our customers.Regards,Reeds Rains
5/5
TrustpilotDealt with Scott in the chesterfield…
Dealt with Scott in the chesterfield branch. Absolutely fantastic bloke, had no issues at all and he’s been better than I could’ve asked for.
5/5
TrustpilotJames 5 stars
May I thank James in property letting for all the assistance he gave to my daughter and sorting out the problem with her apartment and talking with landlord and dealing so well with the issue ... very polite professional gentleman
1/5
TrustpilotDisappointing
Made the mistake of using these to sell our house. We have now been waiting for a memorandum of sale for well over a week. Initially we were getting told we would have it 'by the end of the day'. This then changed to 'we have chased it', were now getting to the point that our emails are just being ignored. Nobody seems to be taking ownership of this their side, its left to us to do all the chasing. The one document we are waiting on to move forward is being held up by our own estate agent. I would not recommend them!
5/5
TrustpilotEverything went really well for our…
Everything went really well for our rented property. Lucy was very friendly and communicated with us every step of the way.
5/5
TrustpilotVery helpful staff.Got us through our…
Very helpful staff.Got us through our identity check quickly.Thankyou so much.
Agent replied · 29 December 2024
We appreciate your kind words about our staff. We're glad to hear that they were able to assist you with your identity check efficiently. We strive to provide our customers with a positive and seamless experience.
1/5
TrustpilotLandlords Beware
Reeds Rains, as agents colleced the rent from our tenants, however, they then kept it for themselves for no reason that they could state when asked, within their own Terms and Conditions.They will happily quote their Terms and Conditions to you, but, ignore them when you quote them back to them. Avoid them.
Agent replied · 16 June 2024
Hi,I’m sorry you’ve not been pleased with the service you’ve received from Reeds Rains. Customer service is of paramount importance to us. I can’t find your details on our system however if you could please email me at leyland@reedsrains.co.uk or call me on 01772 423772 I would appreciate the opportunity to discuss this matter for you. Kind Regards, Reeds Rains, Leyland
5/5
TrustpilotVery helpful and efficient staff
Very helpful and efficient staff, very professional standards all round.
Agent replied · 29 December 2024
Thank you for your feedback! We're glad you found our team helpful and efficient. It's great to hear that our professionalism stood out!
5/5
TrustpilotNice staff
Nice staff, Tom took excellent photos 😁
Agent replied · 29 December 2024
Thank you! :)
4/5
TrustpilotGood customer relations and regular…
Good customer relations and regular follow ups
Agent replied · 29 December 2024
We appreciate your kind words about our customer relations and follow-ups. We strive to provide excellent service and are glad you noticed our efforts.
5/5
TrustpilotVery good friendly and professional…
Very good friendly and professional service
Agent replied · 29 December 2024
We're so glad to hear you had a positive experience with our team. We strive to provide excellent service and appreciate your kind words.
5/5
TrustpilotSmashing service
The team were always honest, professional and supportive. Excellent communication.
Agent replied · 29 December 2024
We are so glad to hear that you had a positive experience with our team. We strive to provide excellent communication and support to all of our customers. Thank you for your kind words.
5/5
TrustpilotBlowing the myth out of the water
RR blow the myth that most estate agents are hapless out of the water! The company culture is remarkable, truly putting the client's needs first and above their own. At the Didsbury branch Connor took the initiative to refer my query to David who sought additional advice from Peter. As a great team they swifly helped me to a happy conclusion on my house sale - despite my not being their client. I am so grateful.
1/5
TrustpilotLiars telling me i have to pay 1 months…
Liars telling me i have to pay 1 months rent and deposit, payed it then when i was moved in they said oh no sorry you dont get your holding deposit back because your short on your deposit by exactly what i paid for a holding deposit. Nathan you sly little boy, shame on you.
Agent replied · 16 June 2024
Hello Casey - We're so sorry to hear that you have had a negative experience with us, could you please let me know which branch you dealt with so I can feed back to them?Many thanks,Reeds Rains
5/5
TrustpilotExcellent service
Excellent service Friendly and kept us informed with progress
Agent replied · 29 December 2024
We are so glad to hear you had a positive experience. We appreciate your kind words about our service and our team's communication.
1/5
TrustpilotHull office has no idea
Hull office has no idea how to manage the chain. Our purchase took twice as long as we expected and throughout we were in an information vacuum. Reeds Rains did not know enough about what was happening further up the chain and didn't attempt to find out. In the end we went over their heads and spoke to the next agent along, who did not have to speak to us at all but was far more knowledgeable and communicative.
5/5
TrustpilotA thoroughly professional outfit.Very…
A thoroughly professional outfit.Very helpful throughout.
Agent replied · 29 December 2024
We appreciate your kind words and are glad to hear you found our service helpful. We strive to provide a positive experience for all our customers.
5/5
TrustpilotHonest answers
Honest answers to all questions, friendly staff and reliable.
Agent replied · 29 December 2024
Thank you for your kind words :)
5/5
TrustpilotStaff have been very helpful
Staff have been very helpful, friendly and quick service.
Agent replied · 29 December 2024
We appreciate your kind words about our staff. We strive to provide excellent customer service, and we're glad you had a positive experience.
5/5
TrustpilotThe st.Helens
The st.Helens. branch This agencie is so well organised and will explain to you everything u need to know when trying to rent a house they have spot on knowledge of the area and are super helpful when looking for a house. The agent that helped me with everything was eleanor smith she helped me find a house after i told her about our struggle finding one that allowed us to have our dogs and we manged to find and secure one within the same week such an amazing agent.
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