Reeds Rains reviews in Cheadle

★★★★★ 1/5

Trustpilot

I would not recommend reeds rains…

I would not recommend reeds rains Evesham if you actually want to sell your house. The viewings we did have were either people who hadn't got their own house on the market, who hadn't sold or hadn't got a mortgage in principle. Most of the viewings took at best 5 minutes which I know as I had a ring door bell and I went over to my neighbours house whilst the viewings took place. How the hell you can properly show someone around a decent sized 4 bedroom house beats me. Communication was rubbish I had to keep contacting George to find out how the short viewing went. I found their enthusiasm to actually sell my house was poor so in the end brought Leggett and James in as well. As soon as Leggett and James came on board Reeds rains basically sat back and waited for them to sell my house as they still wanted their commission regardless. It took Leggett and James 4 weeks and it was sold. The only thing Reeds rains did was repeatedly tell me I was in breach of contract and would still be liable for the fee. Funny that surely they were in breach of contract for not giving a s***t and putting in no effort apart from taking pictures and putting the house online. Oh and apparently sending a few emails out. The one thing they were quick at was chasing me for their money when my sale went through. Save yourself time, money and a lot of stress and go with a quality estate agent such as Leggett and James who were amazing and a hell of a lot cheaper!!!

Kirsty · 18 January 2023

★★★★★ 5/5

Trustpilot

Sheila and Clare are just wonderful

Sheila and Clare are just wonderful! They have been consistently helpful and really enhanced our experience. Thank you!

Mollie · 14 November 2024

★★★★★ 5/5

Trustpilot

Queensway house sale

Thank you to David and Sophie of Reeds Rains. Excellent professional service in dealing with the sale of my father's property recently always on hand to deal with any issues promptly and quickly,friendly people would definitely recommend and use the company again. Thank you Glen.

Glen · 21 February 2021

★★★★★ 5/5

Trustpilot

Since using this company i have had no…

Since using this company i have had no bad experiences. The staff at the Cross gates branch are very professional and also helpful when dealing with quires & maintenance work that needs to be done to the property. I couldn't thank James enough for showing us our current property that we rent.

Oliver · 6 March 2018

★★★★★ 5/5

Google

Just had evaluation with myles from the cheadle branch. lovely, personable and very knowledgeable of the area. Much appreciated your time Myles and thank you so much for your guidance and help. Very impressed with the professional info pack left on how the property would be marketed and how the process would work.

Helenfisher81 · 16 June 2022

★★★★★ 5/5

Trustpilot

Recently leased a house in Glossop via…

Recently leased a house in Glossop via Carolyne at the Glossop Branch. Carolyne was extremely professional, approachable and understanding to my needs and personal situation. Overall an excellent service provided by Carolyne and I wouldn’t hesitate to recommend this Estate Agent.

Lyndsey · 31 October 2021

★★★★★ 5/5

Trustpilot

The team at Didsbury Reeds Rains were…

The team at Didsbury Reeds Rains were so friendly and approachable. They helped me and my new husband find a new house recently and a rental property last year. I have recommended them to my friends and colleagues!

Sarah · 1 April 2022

★★★★★ 1/5

Trustpilot

Couldn't give me a clear answer on the…

Couldn't give me a clear answer on the fee's they charge to sell a house, and tried to bamboozle me with all different ideas of fee's and would not explain any of them unless I was ready to sell right now.

Richard · 22 July 2023

★★★★★ 4/5

Trustpilot

A buyer found but communication not as good as usual

i wasn't kept informed of the viewings and feed backs until i chased (perhaps as Reeds Rains know me, i'm beginning to be taken for granted a little) but when i've made calls to the office they were always polite, professional and courteous and answered my questions. a buyer was found for my property in 4 or 5 weeks at a lower end price but the main objective was acheived and i'd use them again.

Graham · 19 May 2023

★★★★★ 5/5

Trustpilot

Very professional got me a buyer…

Very professional got me a buyer quickly and guided me through the whole process very happy with the service

Graeme · 11 October 2024

★★★★★ 5/5

Trustpilot

Absolutely 100% would recommend… especially Andrea from the Stockton branch thank you

Absolutely 100% would recommend reedsraines, Andrea from the Stockton on tees branch as helped me from start to finish, she as got things sorted for me far more quickly than my solicitor, thank you so much Andrea for all your help advice and communication

Susie · 19 January 2021

★★★★★ 1/5

Trustpilot

unprofessional and dangerous

I would recommend you don't rent from this company for a number of reasons:1) Fire safety: I place this at the top as the most serious. My apartment had damaged fire detectors that I made Reed Rains aware of. This was ignored for over half a year. As well as this the batteries were 8 years out of date indicating that safety checks are not in place or followed.2) Communication: Any times during or after my tenancy I required information in often simple matters it took weeks for a reply. Often this reply was to place responsibility at another of their colleagues or did not answer the original question.3) Behaviour: Many of the employees I have had the misfortune of having dealt with have been quite passive aggressive and unprofessional. It gives the feeling that you are just an inconvenience for them. 4) Deposit: This inevitable ties in with the previous two points, over two months past my leaving date and I am still waiting on the return of my deposit. This is due to the previously mentioned communication and behaviour issues I've encountered. Whenever I've asked for any evidence to back any claims it is met with a long wait and an inadequate and often as mentioned passive aggressive reply.I'd much rather not have to write a review but feel it is important to hopefully steer a potential victim away from this company.

Lincoln · 18 November 2022

★★★★★ 5/5

Trustpilot

Good service

Very friendly staff who responded quickly to any enquiry. Staff are also very knowledgable about the buying/selling process.

Mr · 18 October 2024

★★★★★ 2/5

Trustpilot

Not impressed with them

Not impressed with them I find the reaction for booking a valuation lacks ......its very mechanical even though they offer a free valuation ( only if you are selling NOW ) they come across arrogant and not wanting to offer a service that would reflect what you are selling They miss the point. We are the client and they earn from the sale but they come across as they were in the 80's. Poor service Use another agent is my advice

David · 3 November 2022

★★★★★ 1/5

Trustpilot

Completely unprofessional

Completely unprofessional, have no idea how to deal with foreigners coming to the UK for the first time for work, generic responses just to get you off, not thinking how it could affect their business in the long run. Such a shame for them for losing a loyal tenant. Guess I dodged a bullet by signing up with another agency.

Tian · 5 December 2020

★★★★★ 5/5

Trustpilot

My experience with reed rains was…outstanding

My experience with reed rains was extremely positive. Karis and Sarah kept me in the loop every step of the way. In the day of completion we had a hard time but Karis helped us through it all. I am very thankful for what they have done

Shannon · 17 December 2019

★★★★★ 1/5

Trustpilot

We bought a property from Hanley Branch…

We bought a property from Hanley Branch in Stoke On Trent and were promised that the property rubbish was cleared out and the the Brach Manager confirmed this.But the rubbish was left in the cellar and after numerous request to clear it was not dealt with.We do find this very unprofessional and now he is even stopped communicating !

Mr · 6 May 2024

★★★★★ 5/5

Google

Absolutely amazing experience with the reeds rains without Mel are dreams would never of come true !!! Can’t recommend her services, help, and professionalism more highly Many thanks

Garip · 23 July 2025

★★★★★ 5/5

Google

I found Sam very professional and responsive to my questions and fast to return my calls. Nothing to much trouble and can’t thank Sam enough for all her help and support. 5 Star all the way... Highly recommend Reeds Rains Cheadle.PositiveProfessionalism

Deano · 16 June 2021

★★★★★ 4/5

Trustpilot

Helpful staff and were with me all the…

Helpful staff and were with me all the way to completion always there when you need them .

Hassan · 2 October 2024

★★★★★ 5/5

Trustpilot

Very professional & excellent attention…

Very professional & excellent attention to detail resulting in 19 accompanied viewings in 10 days

Mr · 15 November 2024

★★★★★ 1/5

Trustpilot

Ridiculous company policy.

Tried to arrange a viewing but as I work full time and can't take calls I could only converse over email, something which isn't an issue with other estate agents at all. Reedsrains wouldn't allow this so I can't even arrange a viewing. Absolutely ridiculous and they need to review their policy. Information given over email is much clearer than over the phone.

Elle · 5 June 2019

★★★★★ 5/5

Trustpilot

Roxy is a true professional and it's an…

Roxy is a true professional and it's an absolute pleasure dealing with her. She's very approachable and detail orientated which has ensured a seamless new tenancy agreement. Many thanks!

Julia · 23 December 2022

★★★★★ 5/5

Google

We recently purchased our first home through Reeds Rains, and the service has been great all the way through. Steve was very responsive and friendly, and was a great help from start to finish - we highly recommend!PositiveResponsiveness, Professionalism

Georgia · 27 August 2021