Every review we hold for the Cheadle office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleSuch awful estate agents. Very casually dressed. One woman basically pushed us out of the backdoor when viewing a property. Did not even allow us 5 minutes to see it, Extremely unprofessional. Even through the sales process, they do not understand how to treat their clients with respect. l wonder how they still survive. Please teach your agents good customer care skills. Even one star is too much!
Chibee · 21 June 2022
Agent replied · 20 June 2024
Good morning Chibee Uk,
Really sorry to hear your experience with us but unfortunately I can not find your name on our system please do email info@northernetchellshomes.com so I can look into this for you. Our staff are very well dressed and presented, perhaps the viewing was held with the seller and not our agents
Kind regards
Northern Etchells Homes
★★★★★ 1/5
GoogleI don't even know where to begin with this review. All I can say is that as a tenant, the service provided has been terrible. Over the past five years I've experienced a serious leak that came through into the kitchen that took TWO YEARS to be properly sorted, I've had a burst pipe in the back garden that leaked human waste that was reported in April, chased up by myself and neighbours in May & & June and was viewed by an employee over a week ago and still no action!! I've requested my landlords details which they have refused me! I'm not really sure why he's paying these guys! They have no out of hours emergency contact number, my boiler broke last winter during the holidays and I had to write a wall post on Facebook to them (which they quickly responded to and told me to private message the owner of the Wythenshawe branch which I did. Once it was over private message I was instantly ignored despite the owner in question replying to my wall post minutes before). The staff are nice as pie to your face, but then sit on their hands it would seem. The Lad that works in the office is rude and claimed that I hadn't reported these issues (luckily I keep a record). Do not go with this estate agent
Danielle · 22 June 2019
Agent replied · 20 June 2024
Hi Danielle, thank you for your review. As confirmed with you, the above outstanding work is being completed and worked on. I personally came to the property and instructed the workmen the next day, he did apologise for his late response to you when attending the property. Please also know that we cannot act upon any work without the owners say so. The owner is aware of all situations at the property and your review, he feels very satisfied with our services and is happy to stay with us, I am saddened you no longer feel the same. We do have a 24 hour line which all are tenants are aware of, you have been corresponding with us via text message for some time on this line now, the number is also in the Northern Etchells Homes info booklet, which was given when moving into the property, if this has been misplaced please do let me know and I can issue you a new one. We hope that you feel satisfied with this response and the outcome of the outstanding work at the property, we really do value your opinion. Kindest regards Sophie
★★★★★ 5/5
GoogleFirst time buyer.. requested to look at property. All staff were really friendly and arrange a viewing was easy. On the day again we were greeted with a warm welcome from mandy. She explained everything we needed to know. When we decided to make an offer we called up and spoke to another lovely and friendly person. The man took all the details and advised thety would call back to advise further which he did. We secured the property and throughout the whole process everyone was really helpful and friendly. Nothing was too much trouble and being a first time buyers we were nervous and didnt really know we what was expected or the processes but northern etchells were great and put us at ease. I would definitely recommend and will definitely look forward to dealing with them in the future if and when the need arises. Thank you so much northern etchells we are in our new home and you made what can be a stressful time so much easier. Laura x
Laura · 22 June 2019
Agent replied · 20 June 2024
Thank you for your kind words Laura, we wish you luck and happiness in your new home from all at northern Etchells Homes
★★★★★ 1/5
GoogleVery disappointed with the service provided by some of the agents in Sale. They are very blunt and cancelled one appointment as well as being up to 45 mins late for the other one. The delay was done in such a casual manner. I do not recommend booking viewings through them. The introduction they made when we got to the property was by letting us know that there was already an offer over the asking price before even saying hello. I am hoping that by posting this up they will improve or other buyers and sellers are aware of the service they will recieve from this agency.
Alina · 22 June 2017
Agent replied · 20 June 2024
Good morning Alina.
Thank you for your feedback for our Wythenshawe office. I do believe my colleague was stuck in a traffic jam on the m60 that day and was willing to work till 7pm in order to get to you for your appointment, again we do apologise for any inconvenience caused. We at Northern Etchells Homes strive to deliver a friendly customer service, I apologise if my colleague came across as too causal towards yourselves. We also believe in a honest and truthful response in regards to position of properties, we do this in the hope to help and guide the buyers, give them a better understanding of the property and their position, I apologise if this was not the case for you. Please if we can do anything further for you do let us know. Kind regards Northern Etchells Homes
★★★★★ 5/5
GoogleBrilliant communication the whole way through the process… made first time buying a breeze! …
Ashley · 16 April 2025
Agent replied · 25 December 2025
Thank you so much for the feedback! Congrats on purchasing your first home with NEH
★★★★★ 1/5
GoogleThey were so disrespectful and lacking in customer service, it was my first attempt to rent a house with the agencies and because I am an immigrant I didn't understand the requirements very well, when I asked the attendant to explain to me what was going on they just stopped responding to my emails. Also, they didn't give me any satisfaction of the deposit, that I already paid.
Luana · 21 June 2021
Agent replied · 20 June 2024
Hey Luana thanks for you review sorry to hear you had a bad experience with us. I can only apologise that you wasn’t successful in completing your credit check. As stated on the pre application you completed for us it does very clearly state in writing if any information you haven’t provided to us in what we are asking from you or is false then the holding fee wasn’t refundable. I would also like to take this opportunity to let you know I’m extremely offended with the racial comment. As a company We sell and rent to all different kinds of backgrounds and race and have great working relationships with all. Thanks you and good luck in the future.
★★★★★ 5/5
GoogleVery helpfull estate agents great service
Clive · 11 July 2025
Agent replied · 9 September 2025
Thank you kindly for your review, we appreciate the feedback massively
★★★★★ 5/5
GoogleHaving worked with Northern Etchells for a number of years, my experience as a landlord and a professional has been excellent. They know their stuff, deal with things promptly and efficiently and give excellent advice to help sell the property/manage lets. I loved their ethos and morals. I would not hesitate to recommend this company to any of my friends or family.PositiveQuality
Rachel · 21 June 2021
Agent replied · 20 June 2024
Thank you so much for your kind review Rachel
★★★★★ 5/5
GoogleI have been using Northern Etchells as managing agents for my properties over a number of years. Excellent service, kept upto date on any property issues, repairs completed by efficient workmen and rents paid on time. What more could a landlord ask for.
Philip · 21 June 2023
Agent replied · 20 June 2024
Thank you Phil, it’s always a pleasure to work along with you on your rental properties!
★★★★★ 5/5
GoogleAmazingly helpful and communicative. Always quick to fix any issues with the house. Straight talking and kind. They make renting very easy! Cannot recommend them enough.
K · 25 March 2024
Agent replied · 16 April 2026
Thank you so much for your great review- I wish to well Kate. It was great working with you during your tenancy with us. thanks-Sophie
★★★★★ 5/5
GoogleSold my house and bought my new home with Northern Etchells. No pressure from Mandy when she came to value my house. All the staff were friendly and helpful through out the whole process.
Joanne · 21 June 2023
Agent replied · 20 June 2024
Thanks so much Joanne for your kind words! It was a pleasure to work with you on your sale and purchase 🏡 …
★★★★★ 5/5
GoogleHave been using them for years Mandy and the family are so helpful reliable and professional couldn’t think of using anybody else it is a no brainer for me 10 out of 10 would highly recommend them for selling buying or renting an all-round fantastic servicePositiveResponsiveness, Quality, Professionalism, Value
Tool · 25 August 2021
Agent replied · 20 June 2024
Thank you so much for your kind review Ben
★★★★★ 5/5
GoogleAlways a pleasure doing business with Northern Etchells Estate Agents. The staff are lovely and always very helpful and efficient.
Sarah · 25 March 2024
Agent replied · 16 April 2026
Thank you Sarah, we love working with great landlords like yourself!
★★★★★ 5/5
GoogleAbsolutely fantastic experience .. everything explained fully ..nothing was rushed .. Mandy certainly knows her stuff.. certainly goes the xtra mile ..to put your mind at ease... answering all the questions we put to her 👍 brilliant definitely recommend Northern Etchells …
Paul · 21 June 2022
Agent replied · 20 June 2024
Thank you so much for your kind words Paul, it’s been great working alongside you
Northern Etchells Homes 🏡
★★★★★ 5/5
GoogleI have just completed a property sale with Northern Etchells, I have to say they were very professional and always kept me informed throughout. I would highly recommend them to anybody. Good luck to them for the future.
Unclefester66 · 21 June 2022
Agent replied · 20 June 2024
Thank you so much for your kind review, we hope you’ve settled well in your new home!
★★★★★ 5/5
GoogleThanks to the team at Northern Etchells, excellent service kept me informed all throughout the sale of my property would happily use again, fantastic team 😊 …
Chris · 21 June 2023
Agent replied · 20 June 2024
Thanks for much for using us Chris! We really value your support of a small family business! We wish you lots of luck and happiness in your new home! 🏡 …
★★★★★ 5/5
GoogleThe staff attends to your needs promptly.
Supported me with the letting in a very short time available.
Take note, the office entrance is in the alley.
Kyaw · 21 June 2023
Agent replied · 20 June 2024
Thank you so much for your kind review! I hope you have settled well in your new home! 🏡 …
★★★★★ 1/5
GoogleI'm waiting for repairing things around my rental property for more than a year, promises are coming, but not solutions...
Balázs · 21 June 2023
Agent replied · 20 June 2024
Thank you for your review Balazs, I understand your frustration however the landlord has to agree to complete the alterations you request. This is something we can not control I’m afraid, we can only advise the landlord to the best of our knowledge and ability.
Kind regards
Northern Etchells team 🏡
★★★★★ 5/5
GoogleWell established local family Estate Agents. Sold my house hassle and stress free, always there to advise people on any issues relating to buying, selling, renting, would highly recommend 5⭐
Elaine · 21 June 2022
Agent replied · 20 June 2024
Thank you so much for your kind words Elaine
Glad you was happy with our services
Northern Etchells Homes 🏡 …
★★★★★ 5/5
GoogleMy business partner and I, absolutely love the northern etchells team.
Friendly, professional and always a phone call away for any help or advice.
If you're on civic... pop in and say hello!PositiveProfessionalism
Jerome · 25 August 2021
Agent replied · 20 June 2024
Thank you so much for your kind review, it’s a pleasure to work with you both
Kind regards
Sophie
★★★★★ 5/5
GoogleMandy couldnt have been more helpful, and the staff at the office were always there to help if I had any queries. Excellent service, at a fair price, and I wouldnt hesitate to recommend Northern Etchells to family and friends. A+++++
Eddy · 22 June 2018
Agent replied · 20 June 2024
Thank you Eddy for your kind words kind regards Northern Etchells Homes
★★★★★ 5/5
GoogleAmazing service. Got a house in 3 days helped me out as a first time buyer. 10/10 would recommend to all my family and friends.
Elliot · 21 June 2022
Agent replied · 20 June 2024
Thank you so much for your review, we love seeing first time buyers getting onto the property ladder, always a joy to see! Kind regards-Sophie
★★★★★ 5/5
GoogleThe Northern Etchells team provide outstanding personal but also professional estate agent services. I would recommend them to anyone. I have not come across a better estate agent.PositiveResponsiveness, Quality, Professionalism
James · 21 June 2021
Agent replied · 20 June 2024
Thanks James for your kind review! Hope you and family have a lovely Christmas 🎄 sophie …
★★★★★ 5/5
GoogleGreat team , lovely family run business and always offering guidance and open and honest could not ask for anything more ! Thank you and well donePositiveResponsiveness, Professionalism
Candice · 25 August 2021
Agent replied · 20 June 2024
Thank you show much for your kind words Sean and Candice
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