Trusted Agent profile · Cheadle
★★★★★
196 reviews across 2 platforms
91 High Street, Cheadle, SK8 1AA
Gascoigne Halman's office in Cheadle, at 91 High Street, is rated 3.9 out of 5 across 196 reviews on two platforms, including 79 Google reviews rated 4.6.
Every review we hold for the Cheadle office, from every platform, shown as written. First names only.
5/5
TrustpilotTracy at the Frodsham office gets 5 stars!
We've just bought a property through Gascoigne Halman and they have been super helpful and communicative throughout the whole process. Tracy Ryan in the Frodsham office has been lovely and always responded to our queries (however bizarre! We have asked a lot of questions haha!) promptly and happily! We never felt like we were too much trouble. Thanks to everyone at Frodsham Gascoigne Halman!
5/5
GoogleExcellent service from start to finish from Sharon (Lettings manager)in finding our new home. Great knowledge of the area and the letting process, which was new to us. Would thoroughly recommend them for letting and sales
5/5
TrustpilotExcellent service
Been a landlord for a number of years.Lisa and her team provide an excellent management service.I would highly recommend them.Very professional.
5/5
GoogleJoe was always quick to answer any queries we had and was incredibly helpful throughout the whole process
5/5
TrustpilotGreat service and easy to contact
We recently sold and bought a house using the Frodsham office. We met with 3 local estate agents before deciding who to use and we chose Gascgoine Halman Frodsham as they had the most local knowledge and were the easiest branch to get in touch with.As is often the case, the whole house move process was quite lengthy and frustrating. But Tracy in particular helped us out with advice, chasing up solicitors and helping to keep on top of the process. I don’t plan on moving again anytime soon, but if I did I wouldn’t hesitate to use their services again.
5/5
TrustpilotGreat service from prompt and effective…
Great service from prompt and effective marketing at a good price through to highly professional process management when the chain got somewhat frustrated towards the end. Have used them before and will use them again. Thanks to Markus and Lucy.
5/5
GooglePut our house on the market and then difficult times arrived but finally today we exchanged and completed contracts. Thanks to Kate Breen who never gave up chasing things for us an keeping in touch. Really happy.
5/5
TrustpilotReally good service from Dan in sale…
Really good service from Dan in sale brunch. I was in sales all my life when you see a good honest person it’s very nice to deal with. Julie the manager was very helpful as well . Thanks Again.
5/5
TrustpilotExcellent process with Gascoignes
Excellent process with Gascoignes, from initial meet with Markus, market appraisal right down to the wire.Market knowledge and valuation was spot on. Photography clear, perfect contrast and house write up excellent and accurate. Brilliantly managed by Lucy Kershaw throughout with very timely comms and updates. We felt she managed potential buyers very well and helped maintain the integrity of the chain as it developed. Viewings all managed professionally and consistently too. Viewing requests started coming in within an hour or so of being released online. Offers started a few days after viewings and final offer just over a week later. Just excellent team all round! Thank you all.
1/5
TrustpilotExtremely poor customer service
Extremely poor customer service. No communication and appear to also be quite judgmental towards single parents. I am still waiting for them to call me back but regardless of weather they do or not, i definitely won’t be letting a property through them.
1/5
GoogleAppears they are courteous and accommodating until you have concluded the transaction then they switch to 'incommunicado'. Bought through them in Sep 2018.. asked them many times to come collect their 'SOLD' sign (it eventually fell over in front garden) .. many calls and 15 months later not collected so now in my back garden as an ornament ... Still waiting for them to collect.... Gascoigne Muppets. Guys.. please come and collect your sign.. i moved in after exchanging in Sep 2018!
4/5
TrustpilotGascoigne Halman
Gascoigne Halman - Macclesfield Very professional service from the office. James in particular took the lead and guided me through the process. Always contactable and explained all clearly and ready to help
1/5
TrustpilotCOMPANY LIE TO GET MONEY FROM YOU
Told the woman named Susan that I would be a student working in my holidays off uni whilst getting a mortgage. Been lead on to sign a lifetime fee of 600 pound to use there advice for the next 6 month for unlimited advice. Now being told she didn't know I was a student when I have clear evidence on my side I told her. Lawsuit imenent. This firm will lie to get money Out of you. DO NOT USE THIS COMPANY, GO EPSEWHERE.
5/5
GoogleProfessional and friendly
1/5
TrustpilotOnly interested in protecting the…
Only interested in protecting the Landlord, zero care for tenants. Money grabbers
1/5
TrustpilotRental property- flea infestation
I would be very wary of letting these guys manage the rental of anything! Purchased a property via gascoigne and Halman, that has previously been tenanted (managed by gascoigne and halman), and it’s been a horrible experience. When we viewed the property it was filthy, so offered full asking on the agreement it be professionally cleaned. When we moved in, not only was it still dirty but we quickly discovered it had a serious flea infestation! When I flagged the flea issue to the chapel offIce they were helpful and did try to arrange pest control, but it was ineffective and 8 weeks on we still Have issues- the pest control guy thought the issue must have been untreated for many many months as the infestation was so bad! I don’t know what kind of checks they do on tenants, or how regularly they inspect their properties, but allowing a lovely new house to become absolutely infested under their management absolutely amazes me. Be very wary if you are considering them as rental agents.
5/5
GoogleA wonderfully stress free service. Every member of staff is accountable and quick to respond to any query. Staff are knowledgeable about the market, work hard to monitor every part of the chain up until completion and marketed our property very effectively. This is our second experience of purchasing and selling through Gascoigne Halman (Cheadle) and the commitment of the staff, expecially Kate, couldn't be better.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleKate Breen was an agent always there for us on the phone if I needed late, very professional in every way and would highly recommend her. Great thank you Cheadle team.
1/5
TrustpilotUsed Gascoigne Halman Lettings to…
Used Gascoigne Halman Lettings to manage my property - biggest mistake. Took commission every month but did nothing to earn it. Ignored my emails when I reported concerns following an inspection visit report and allowed tenant to damage property which resulted in problems trying to claim money from deposit and eventually left me considerably out of pocket. Didn't know where one set of keys were when I went to collect them! Didn't have the grace to admit their mistakes and apologize. Would certainly NOT recommend!!
5/5
TrustpilotExceptional estate agent
We recently sold our previous house and purchased our new home through Gascoigne Halman in Stockton Heath and we were delighted with the service we received throughout.
1/5
Google2 weeks ago enquired about a property to rent. Was advised I would get a call back if the property is available or not available as I have children. No call nothing. Terrible customer service! Do what you say you will do!
5/5
TrustpilotGreat service lovely to deal with James…
Great service lovely to deal with James kept me updated throughout my purchase. I would highly recommend
1/5
GoogleSold my house a few months ago , was not going to leave feedback straight away. Complained about a member of staff, did not listnen to my needs when selling my house, so took it to the manager his responce "have never had anyone complain about my staff" (wrong move) basically I was lying , avoid this place and go next door !! the manager was very rude & unprofessional
5/5
TrustpilotBest in the region.
I have used seven or eight estate agents in the area and I have to commend Peter Gregg and Amanda Titterton at the Chapel-en-le-Frith office as the best in the region. Pete and Amanda dealt with my sale with efficiency, politeness, discretion and friendliness in the face of some considerable difficulties. I cannot recommend them more highly.
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