Gascoigne Halman reviews

★★★★★ 5/5

Trustpilot

Excellent service

We recently sold our house with the Cheadle branch and our experience can only be described as excellent. All the staff were amazing and so professional and helpful and always went the extra mile for . Nothing was to much trouble for them. We mainly dealt with Sharon who was fantastic and really cared about getting everything sorted to make the move happen for us. I always felt that she genuinely cared about us and made us feel at ease.

Mr · 1 September 2026

★★★★★ 5/5

Google

We used Gascoigne Halman to sell our home and had a very positive experience. Rob and the team were supportive and professional from start to finish, clearly explaining each stage of the process and always being on hand to answer our questions. Viewing appointments were conveniently shared by text, which made everything easy to manage and kept us well informed. The solicitor they recommended was excellent, helping ensure we were always prepared for the next step and that the sale progressed smoothly. The team was also proactive in keeping the chain moving, offering helpful support whenever delays arose. Overall, we felt well looked after and would happily recommend their services.

Emma · 16 March 2026

★★★★★ 5/5

Google

We used Gascoigne Halman Cheadle for the sale of our home. Mortgage broker Hayley was very helpful, went above and beyond for us. The staff were all very polite & informative, keeping us in the loop along the journey. Will Minns was super helpful, if we ever had any queries, he would always find the answers. Thank you team

Anthony · 16 March 2026

★★★★★ 5/5

Google

Very happy with the service, Rob and the team were always very professional, whilst remaining a good level of personal too. It was a relatively simple transaction but they made sure it ran smoothly nonetheless. If I needed any information there was someone to contact and I would recommend this branch of Gascoigne Halman with no reservations.

Jack · 16 February 2026

★★★★★ 1/5

Trustpilot

Terrible communication

I would try to steer clear of this company if possible. We have rented a property through this agency and it has been a nightmare. Communication is horrendous, you cannot get hold of anyone at all. We even went into the branch about our queries and still were told that no one was available and someone would contact us (which they didn’t). The property was not ready for us to move into on the agreed date and we were not told about this until we chased and chased about needing more info on moving in.

CE · 17 August 2026

★★★★★ 5/5

Google

We recently bought a house from Gascoigne Halman and although, naturally, challenges arose within the sale, our point of contact- Shoshannah, was excellent throughout. Shoshannah was professional and helpful, accommodating and friendly, she's on the ball and managed to navigate some tricky waters with ease. It ensured the process was completed with our sanity intact and overall she was outstanding. Highly recommend and would definitely use Gascoigne Halman in the future. Thank you Shoshannah!

Elena · 12 June 2025

★★★★★ 1/5

Trustpilot

Absolutely terrible experience with…

Absolutely terrible experience with this letting agent. After the landlord withdrew an agreed offer, we were left out of pocket and still have not had our deposit returned. Communication has been poor throughout, with constant delays and little accountability. We felt completely unsupported and ignored when trying to resolve the issue fairly. I would strongly advise others to be very cautious before dealing with this agency. They tried to make us send them thousands of pounds with no contract given then last minute withdrew the offer and are refusing to give the deposit back. Absolutely dreadful agency.

Nadia · 7 May 2026

★★★★★ 5/5

Trustpilot

Excellent throughout

Absolutely excellent from start to finish of the house sale - one local agent kept phoning to see if we 'had come to a decision to market the property' which lost them any business, whereas GH did the visit to see the place and then said they'd leave us alone and it was up to us to give it the go-ahead or not. No pestering - excellent. Once we gave them the thumbs-up we had a string of viewers within days, and eventually exceeded the guide price by a small margin which suggests the guide price was accurate too. The staff at Gascoigne Halman were always on hand and worked brilliantly, especially Georgia who made sure everyone was kept in touch with any and all news and developments as things progressed, resulting in a sale a fortnight before Christmas which was exactly what buyers and sellers wanted. I would heartily recommend this outift.

Rupert · 18 December 2024

★★★★★ 5/5

Google

We purchased our home through Gascoigne Halman Cheadle and had a really positive experience! Throughout the process they were helpful, responsive and just lovely in their communications. Shoshannah in particular was always on-hand speaking with both solicitors to promote a seamless experience in what was quite a stressful process due to ineffective solicitors. She was always willing to get on the phone to chase and push to speed up the process as we were on a tight deadline. Thanks Shoshannah and team - it was much appreciated :)

Katie · 26 October 2024

★★★★★ 5/5

Google

We purchased our home through Gascoigne Halman Cheadle and had a really positive experience! Throughout the process they were helpful, responsive and just lovely in their communications. Shoshannah in particular was always on-hand speaking with both solicitors to promote a seamless experience in what was quite a stressful process due to ineffective solicitors. She was always willing to get on the phone to chase and push to speed up the process as we were on a tight deadline. Thanks Shoshannah and team - it was much appreciated :)

Katie · 10 October 2024

★★★★★ 5/5

Google

The team has been absolutely brilliant from start to finish. I highly recommend them. Special thanks to Nicky, who has been fantastic, keeping me updated throughout the whole process. Such a friendly and professional team!!

Sofia · 16 February 2026

★★★★★ 5/5

Trustpilot

5 stars for David Madden!

David Madden is absolutely fantastic. He is incredibly knowledgeable, thorough and proactive. Thank you for the brilliant service, David!

Yasmin · 29 May 2026

★★★★★ 5/5

Google

We had a fantastic experience with Gascoigne Halman throughout our purchase. Every member of staff we dealt with was genuinely helpful, professional, and approachable, nothing ever felt like too much trouble. Communication was clear and timely, and the team were always on hand to answer questions and keep things moving, which made a stressful process feel far more manageable. It was clear they truly cared about both buyers and sellers, and that personal touch made a huge difference. Thank you to the whole team for such excellent service, we wouldn’t hesitate to recommend Gascoigne Halman (Cheadle) to anyone buying or selling their home.

Labibah · 16 February 2026

★★★★★ 5/5

Google

Nicky and the team have been superb during the entire process of me buying my first home. They have been available for contact whenever I have needed and have answered any query I have had over the last few months. I can’t speak highly enough of Nicky and her actions, chasing up all parties from solicitors to other estate agents and ensuring I was up to date at all moments.

Bilal · 19 December 2024

★★★★★ 5/5

Google

Cannot rate Gascoigne Halman Cheadle highly enough. Rob the manager who gave us the quote to sell our property and prepare the brochure and Nicky our sales negotiator who was an absolute star all the way through the viewing process and the actual sale. Nothing was too much trouble. Thank you Nicky for all the help you gave us. Definitely recommend them.

Chris · 21 March 2025

★★★★★ 5/5

Google

Defiantly recommend gascoigne and halman to anyone looking to sell or buy. They went above and beyond for me when purchasing a property. Shoshannah and the team at the Cheadle branch I can’t thank you enough for all your help to get the sale over the line before April, also during a very difficult period with an awkward seller.

Kieran · 18 April 2025

★★★★★ 1/5

Trustpilot

Poor service and disappointing behaviour after tenancy agreement

After completing our tenancy with Gascoigne halman. Despite leaving the property in what we believed to be a clean and acceptable condition. We received a £550 deposit claim, including charges for cleaning (£250), decoration and painting (£150), and a radiator leak (£115). I have rented this apartment for 1 year.When we first moved into the property, it was in poor condition and had a noticeable odour. We raised this with the agency several times, but no action was taken.

Akhil · 9 December 2025

★★★★★ 5/5

Google

I chose GH initially because the property I wanted to buy was also for sale with another branch of GH, but when I met Lewis I found him very easy to deal with, and his knowledge of the local market invaluable. By taking his advice on where to pitch the asking price, my house generated a lot of interest straight away & I sold for significantly more than the asking price. It was great to have Lewis to deal with the offers for me at this stage. Finding a buyer is really only the start of the process, where I found I needed the support of GH most was the constant chasing of solicitors and other parties involved in order to get to exchange & completion. A big thank you to Joe too who won't be missing my daily calls!

Kate · 16 February 2024

★★★★★ 1/5

Trustpilot

Awful management and communication

As per all the other negative reviews - terrible communication - poorly written emails, unprofessional in manner and just awful to deal with. From moving into property, water pressure issues and constant cold showers. After months of back and forth was told (by a manager) 'oh well you are on a rolling contract, so you can just find another property' as appose to just having the issue fixed? Turns out it was a pump needed for the boiler, and of course the landlord did not want to pay as it was 'expensive'. It wasn't. Paying over a grand a month for no hot showers and terrible management is expensive. Clearly they prioritise landlords and not tenants. We left as suggested and do not recommend for renting at all - save your self the stress and sour puss faces.

LEVI · 28 October 2025

★★★★★ 5/5

Trustpilot

Faultless Experience

My sale took a lot longer than expected and even though I was the buyer and not necessarily there client Gascoigne Halman were faultless especially Steph who I can’t praise enough she really did get the sale over the line.

Alan · 6 August 2025

★★★★★ 5/5

Trustpilot

Highly recomment Gascoigne Halman in Macclesfield

After 3 aborted sales with Purple Bricks which consumed 14 stressful months due to lack of support, wrong price, no vetting of purchasers, etc., etc. I decided to use Gascoigne Halman in Macclesfield to sell our house. Within 1 week Matthew Clark and his team had vetted a new purchaser who was right for our property, truly had the funds, and was highly likely to follow through to completion (which they did).I can't recommend Gascoigne Halman enough for their proactive advice and follow-up, aiding the purchaser and keeping me informed. I found them friendly and easy to communicate with. No waiting for someone to answer the phone for inquiries and prompt replies on email. When the exchange of contacts and completion time came, they helped pressure crucial solicitor communication so that we met the target dates keeping me (the seller) and the purchaser happy. I can't recommend Gascoigne Halman in Macclesfield enough. Thanks, folks, you deserve the credit, and will be using you again for another property sale.

John · 21 November 2023

★★★★★ 4/5

Google

Nicky was patient and helpful in the purchase of our new home. The company does require a lot of information, sometimes they asked for things twice which was frustrating, but overall it's a good service. Thank you.

Aram · 5 August 2025

★★★★★ 5/5

Google

We recently sold our home with Gascoigne Halman and we are so pleased we chose this agency to take care of our sale. Kate barker especially has been absolutely wonderful throughout the selling process, keeping us up to date regularly and making us feel at ease. She was highly professional in every aspect of the sale and also very easy to talk with. Nothing was too much and Kate was always happy to help and support us whenever we needed it. The whole team at the Cheadle branch have been amazing and we highly recommend them for sale and purchase. Best wishes The Berdeaux family.

Guillaume · 19 September 2023

★★★★★ 1/5

Trustpilot

Negligent - Do not rent from them

My husband and I moved into a property managed by letting agents Gascoigne Halman in Chapel en le Frith in November 2022. From the start we had major issues with the property; it hadn't been cleaned, the water pressure was terrible, in fact prior to us moving in after pointing out some defects during a viewing the electricity board had to be brought in to make the electrics safe! There was rubbish left in the loft and cellar and an open manhole cover with standing water in the basement with a pump in it. We had been told this was a usable storage space by the agents. It was not. It flooded more than once ruining our property and was horrendously damp. The wetness in the cellar rose through the house making it constantly damp and mouldy. The window frames were so rotten you could push your finger through them. The front door lock was insecure and you could push the door open with a hard shove.The shower seal was leaky and caused staining downstairs. The shower barely worked then stopped altogether. I believe the property would have been below the required EPC rating for letting if it were tested last year.These are just a few of the catalogue of defects. (I have photographic evidence of all of this). It took months to get some these things rectified and over 200 emails. I have made clear that one of my emails be treated as an official complaint but nothing has come of it. Often we were simply told 'the landlord doesn't want to spend any more money on the property'.We requested a reduced rent rate from £900 to £500 expecting a negotiation with the landlord. He took over a month to respond and then offered £850 despite our explaining the extensive damage to our property and us having paid for a shed to move our things from the cellar. The agents then sent messages chasing arrears. After continuing to press for the landlord to fulfill his legal obligations we were eventually hand delivered a section 21 notice (our tenancy should have run until November and they delivered this in June which I think may be in breach of the rules). The landlord claimed to not be able to afford repairs and needed to sell the property. This all happened over an 8 month period and I have to believe there is some sort of recourse for us. The property should not have been let in that state and we should be able to claim damages for our ruined property and loss of income (I work from home as a contractor). Having rented for over 20 years I have never had such a terrible experience. We moved back to Chapel to be closer to my elderly parents to care for them and now because of the lack of affordable, appropriate property we have had to move further away ultimately making them suffer. We have contacted the property ombudsman who have advised we have a case against Gascoigne Halman we just need to to follow it up. We have managed to find a private let and now moved at great personal expense through no fault of our own. Our new property is clean, well cared for and seems heaven after 9 Cross Street.

Josephine · 21 August 2023