Every review we hold for the Cheadle Hulme office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently sold our house with Snapes Cheadle Hulme and from start to finish, this team has been utterly superb. We have never had such great service with an estate agent before and are so grateful to everyone. A truly brilliant team.
Firstly, the valuation visit by Lee was conducted with complete professionalism and thoughtful advice. Lee was helpful, clearly very experienced and never dismissive. He suggested an open day and everything was arranged quickly and smoothly using the Street app - which was fantastic!
The open day went really well from start to finish and it was nice to leave it all to the team and head off on a day out. We received a list of bookings in the app and the team reported back promptly with full offer details via phone and the app. We received several offers and we were expertly guided through them all.
Once underway, despite some issues lower down the chain that created delays, Sam was absolutely brilliant at every step. We were kept fully informed with kindness and helpful proactivity - nothing was too much trouble. When we hit delays due to Land Registry, she was reassuring, never made us feel like an inconvenience for checking in and went out of her way to chase solicitors and agents of all parties.
Whenever Sam was out of office, Claire stepped in to support our case - and it was so clear that Sam had kept Claire really well informed. Claire was taking care of us on the day that exchange and completion was finally pushed over the line, and didn't falter in making sure things kept moving.
All in all, despite the process taking so long (out of everyone's control), we were never once made to feel like a nuisance for checking in. Sam's regular contact and incredible patience, going over and above so many times, made everything so much easier.
We've now relocated to Yorkshire - and our only regret is that we can't use Snapes again to purchase our next home.
Thanks all, you're the best!
Gill · 26 December 2025
★★★★★ 5/5
GoogleSelling my late father’s home in Cheadle Hulme was always going to be emotional, but Claire from Andrew Snapes made the whole process as smooth as possible. From the first valuation to completion, she kept me informed at every stage, answered questions promptly, and handled everything with warmth and professionalism. Her communication was clear, proactive, and reassuring, nothing was too much trouble. I wouldn’t hesitate to recommend the team, and especially Claire, to anyone selling in the area.
James · 26 October 2025
★★★★★ 5/5
GoogleIt's been an absolute pleasure dealing with Snapes from start to finish. Julie has been an absolute star, kept me informed of what was going on with our purchase throughout, constantly chasing solicitors for us and trying to get information. Dealing with solicitors has been a nightmare but dealing with Julie has been completely the opposite and taken a lot of stress out of the purchase. If I could give her and Snapes 10 stars I would!
Thank you for everything you've done, would definitely use you again for any future house purchases or sales!
Pete · 1 April 2023
Agent replied · 31 May 2023
Thanks so much Pete and for the gifts as well! Glad everything went through in the end for you.
Kind Regards
Lee Snape
Director
SNAPES ESTATE AGENTS
★★★★★ 5/5
GoogleJanine was a godsend throughout our property purchase via Snapes, always at the other end of an email or phone call and really pro-active with chasing up solicitors when needed. Really went above and beyond to keep our tricky purchase on track throughout and pushed through the exchange/ completion dates we'd requested with solicitors in the final hour.
We don't plan on moving again any time in the near future but wouldn't go anywhere else if we did and have already recommended to friends!
Nina · 2 November 2022
Agent replied · 31 May 2023
Thanks so much for the review Nina and hope you're settling in!!
All the best and you know where we are if there is anything you need in the future.
Kind Regards
Lee Snape
Director
★★★★★ 5/5
GoogleI would highly recommend Snapes Estate Agents in Cheadle Hulme, I moved from Twickenham Middlesex. This was the first time i had moved in 65 years. I don't think with the professional help from Sam and the team this move would have been possible. I'm very happy with the bungalow and surrounding area.
Ron · 26 July 2025
★★★★★ 5/5
GoogleLee, Penny and the team made the somewhat stressful experience of selling a much beloved home extremely easy.
From start to finish, communication, compassion and professionalism were 5 star.
My mum and I are very grateful to Snapes.
Highly recommend. Everything was smooth and quickly handled.
Lynda · 26 September 2025
★★★★★ 5/5
GoogleWe have viewed a lot of properties with different agents and had mixed experiences. With Snapes we viewed a property with Hina Khan. This was a lovely experience.
Hina was very friendly, professional and well informed of her duties and througly knowledge about the property.
We enjoyed the viewing and discussing the property with Hina. She was enthusiastic, passionate about properties and working for Snapes. She is truly a credit to the team and we look forward to viewing again and having further experiences with Snapes.
Robbie · 25 August 2023
★★★★★ 5/5
GoogleWe sold our house via snapes. The team have been incredible and fast. They worked really well with us and would definitely be using their services again in the future. A special thank you to Hina Khan for the sale of the house & Julie for helping us throughout all stages.
Javeria & Ahmed
Yusuf · 7 January 2023
Agent replied · 31 May 2023
Thank you so much for the kind words and happy we got to a swift completion on your sale!!
All the best for the future.
Kind Regards
Lee Snape
Director
SNAPES ESTATE AGENTS
★★★★★ 5/5
GoogleHere's a 5-star review:
*5-Star Review*
Caring, Understanding, supportive.
***** An amazing team! *****
We instructed Snapes to sell our semi detached home in Cheadle Hulme and we couldn't be happier with the service we received. Their team was professional, knowledgeable, and went above and beyond to help us finally exchange and complete contracts.
Their communication was prompt, clear, and concise, keeping me informed every step of the way. I'd highly recommend Snapes to anyone looking for a reliable and results-driven estate agent. Five stars isn't enough, they're truly outstanding!"
Agm · 26 August 2025
★★★★★ 1/5
GoogleSold my house through Snapes and was the worst experience I've ever had with an estate agent. Some members of staff were rude and abrasive. I often heard 'your buyers are under the impression' when queries were raised even though I had no such conversation with the buyers. It got to the stage where I wanted no contact with Snapes at all. One star because they did put the house on Rightmove.
Lyn · 23 September 2024
Agent replied · 24 October 2024
Hi Lyn,
Sorry that you felt this way however i know from speaking with your buyers personally that it seems there had been crossed wires between you and them with some things that were said in regards to the property when you showed them round.
In regards to my staff being "rude and abrasive" it would be helpful if you could give me an idea of when these conversations occurred so that i can listen to the recorded phone calls as i would be very disappointed in my staff if this were the case as they have never received this feedback previously.
I hope in the meantime that you are settled in your onward purchase.
Kind Regards
Lee Snape
Director
Snapes Estate Agents
★★★★★ 5/5
GoogleWe have viewed a lot of properties with different agents and had mixed experiences. With Snapes we viewed a property with Hina Khan. This was a lovely experience.
Hina was very friendly, professional and well informed of her duties and througly knowledge about the property.
We enjoyed the viewing and discussing the property with Hina. She was enthusiastic, passionate about properties and working for Snapes. She is truly a credit to the team and we look forward to viewing again and having further experiences with Snapes.
RA · 2 March 2023
★★★★★ 5/5
GoogleWe have viewed a lot of properties with different agents and had mixed experiences. With Snapes we viewed a property with Hina Khan. This was a lovely experience.
Hina was very friendly, professional and well informed of her duties and througly knowledge about the property.
We enjoyed the viewing and discussing the property with Hina. She was enthusiastic, passionate about properties and working for Snapes. She is truly a credit to the team and we look forward to viewing again and having further experiences with Snapes.
Robbie · 26 February 2023
★★★★★ 5/5
GoogleWe have viewed a lot of properties with different agents and had mixed experiences. With Snapes we viewed a property with Hina Khan. This was a lovely experience.
Hina was very friendly, professional and well informed of her duties and througly knowledge about the property.
We enjoyed the viewing and discussing the property with Hina. She was enthusiastic, passionate about properties and working for Snapes. She is truly a credit to the team and we look forward to viewing again and having further experiences with Snapes.
Rohit · 31 January 2023
★★★★★ 5/5
GooglePenny was our point of contact during the process and her communication was excellent at all times with nothing being too much trouble.
Alan · 31 August 2025
★★★★★ 5/5
GoogleThe service has been exceptional from start to finish. The team has been consistently professional, helpful, and fully engaged throughout the entire process. I tried a couple of other agencies before, but none came close, these have truly been the best. They are outstanding at what they do and deliver excellent results.
Aneesa · 26 February 2026
★★★★★ 5/5
GoogleI would like to express our appreciation to Julie and Hina. We are new comers to UK and we find they are so kind and helpful in assisting us to hunt our house. We are impressed that we just mentioned our needs and expectation for one time only and they remember it without recall from computer record. Even though our English is not good, they are always patient to communicate with us. Moreover, even though Julie was sick, she still replied my emails when there was urgent issue to discuss. They also have rich experience and provided us many professional advise. All these things impressed us that they are different from other estate agents that we met. Therefore, even though the sale and purchase is not completed yet (hopefully it can be finished soon), I can't wait to deliver our thanks and appreciation to them.
Mr Ho
Ho · 3 September 2022
★★★★★ 5/5
GoogleSnapes have recently sold our home and I couldn’t recommended them enough.
Lee’s advise ensured we sold quickly and for a price higher than expected.
The whole team were friendly and knowledgable when arranging and conducting viewings and answering any questions we had.
Special thank you to Janine, who dealt with the sale from the offer being accepted through to completion, keeping me updated and informed of the process.
Thank you to everyone at Snapes for all your hard work.
Leanne · 25 August 2022
★★★★★ 5/5
GoogleWe have been looking for a house for quite a long time. Special thanks to Hina of Snapes Cheadle Hulme, who is the best agent that we have ever met. She was more than a professional, knowledgeable, caring and helpful agent. She knew about all of our needs and concerns. She gave us professional advices and the information about the area. We are lucky enough to have Hina during our viewings and purchasing. Would highly recommend Snapes with Hina.
T · 3 October 2022
★★★★★ 5/5
GooglePurchased a house through the Cheadle Hulme office. Sam was professional and helpful, I would definitely recommend buying or selling property with Snapes.
John · 6 August 2025
★★★★★ 5/5
GoogleSnapes have recently sold our home and I couldn’t recommended them enough.
Lee’s advise ensured we sold quickly and for a price higher than expected.
The whole team were friendly and knowledgable when arranging and conducting viewings and answering any questions we had.
Special thank you to Janine, who dealt with the sale from the offer being accepted through to completion, keeping me updated and informed of the process.
Thank you to everyone at Snapes for all your hard work.
L · 31 May 2022
★★★★★ 5/5
GoogleGreat experience with Snape's Estate Agency. Very professional, efficient and friendly. Big shout out to Lee, Julie, Hina and Claire all have been so helpful. Would definitely recommend these estate agents they go the extra mile. Many thanks. Sue
Sue · 1 April 2023
Agent replied · 31 May 2023
Thank you Sue for the kind words!
Kind Regards
Lee Snape
Director
SNAPES ESTATE AGENTS
★★★★★ 5/5
GoogleBought a house which was listed with Snapes Cheadle hulme. Highly recommend. Sam was professional and helpful showing us houses, and helping us through the process when we found our home. Thank you
Samantha · 29 March 2025
★★★★★ 5/5
GoogleMy husband and I have recently bought a lovely new home with Snapes and they have been nothing but helpful throughout the whole process. Our allocated agent, Janine, was extremely prompt in responding to all queries via email or phone and gave us regular updates. Even when a large part of our plan changed last minute, Janine was extremely accommodating and supported us to the very end. Could not recommend an estate agent more!
Mehreen · 4 August 2022
★★★★★ 5/5
GoogleWould just like to say a very public thank you to Janine and Julie at Snape's for their tremendous support in helping us with the sale of our property. They have held our hand every step of the way and nothing was too much trouble for them. They are professional, have a great knowledge of the business and friendly. If I could give them a 7 star rating then I would. Janine has also helped us to quickly find another lovely property in Cheadle Hulme. For the record although we do share the same surname we are in no way related. Hopefully we will not need the services of an estate agent for a long time but I would definitely recommend Snape's to anyone. Kind regards, Jo and Ian Snape.PositiveResponsiveness, Quality, Professionalism, Value
Ian · 25 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.