Every review we hold for the Charleville office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotAt least lock the house up after viewings!!!
While the staff where very pleasant to deal with in general 2 things really sub standard.The first was that on visiting the house 2 days after they conducted a viewing i went to check the house and found the back door had not been locked and had been swinging open for since the view, surely one lesson of being an estate agent is lock up the house before you leave. in response i got a lame sorry.The second was that before the sale was complete the buyers want access for builders to take measurements, the sherry fitz agent then let them tear wall paper off the wall of one of the bedrooms. I asked for an explanation by phone, email and was studiously ignored.
House · 27 February 2022
★★★★★ 1/5
TrustpilotTerrible company to deal with
Terrible company to deal with, I was looking to buy a house, we arranged for a viewing and they didn’t even show up or bother to let know they can’t come. So I was left waiting for an hour until agent finally answer her mobile phone, oh sorry didn’t you get my mail? No I didn’t. They also lie to you about the house, pushy, they don’t know anything about the house they are selling. They do know offcourse there are 3 bids on the house allready. Bad vibes tbh and will avoid them at all cost. Classic case of market leaders not caring about buyers, they deserve to go bust. I was dealing with greystones locations, avoid.
David · 21 February 2022
★★★★★ 5/5
TrustpilotWe bought our first house recently and…
We bought our first house recently and I would highly reccomened Nora. She is very dedicated and professional. Nora answered any questions and was reachable date night, weekends and even during her annual leave. Thank you again for making our journey so easy
Magda · 18 October 2024
★★★★★ 1/5
TrustpilotPurchased new house through Sherry Fitz
Bought new house where Sherry Fitz are the selling agent. They were on to me every week till the contracts were signed and after that, you will be lucky to get a reply. Never communicated about upgrade option, as a result, I now need to pay more if I want things changed because they didn't do their job. Typical "Big Company" with no sense of responsibility towards customers... There are better agents out there who will sell, let and manage your property 100 times better than Sherry Fitz so AVOID!!!
Dinesh · 13 October 2021
★★★★★ 3/5
TrustpilotIf you are renting
If you are renting, you are legally entitled to the FULL rental history of the property. it must include every past rental and not just the last one.. This should be given by the estate agent BEFORE you move in. Then contact the RTB to verify all information is correct. Your rent should not have risen all through 2017 or during Covid restrictions 2020. Any rent between December 24th to July 2021 could only rise by a maximum of 4% annually. The 4% rule for RPZ has now been replaced and they can not add 4% since July 2021. Check RTB.ieFor rent increases.Failure to supply the FULL rental history is a breach of tenants rights and RPZ rules.Get a solicitor or threshold to check over your lease agreement and check what your legal rights are as a tenant and what your landlord is legally required to provide. Always know your rights and use the law as it should be
Daithi · 28 August 2021
★★★★★ 3/5
TrustpilotSlow
Found any sherry Fitz franchise I've tried to contact to be very slow to respond if they responded at all.
Danielle · 2 July 2025
★★★★★ 1/5
TrustpilotUnfortunately I am living a nightmare…
Unfortunately I am living a nightmare due to Sheery Fitzgerald. Im renting an apartamento for 2600 eur/month for almost 6 months and still didnt receive any one for Maintance and inspection. I currently dont have hot water neither heating system, for 2 days. They dont give any support, and the answer is "we need to wait", no other option presented. They "makeup" the apartment for the view before renting, when you move in, you start finding that the apartment is totally in bad conditions. Repeating, it is a 2600 eur/month apartament, now a old one. If you looking for a rent, do not rent with Sherry Fitzgerald, after signed the contract you are totally alone!
Guilherme · 8 January 2021
★★★★★ 1/5
TrustpilotAvoid their incompetent Lettings agents
We used SherryFitzgerald to manage our rental property in D8 for 2 years. During the period, they inspected the property 4 times and told us it was all ok to be re-let. However on my own inspection I found serious water damage in 3 area that were totally ignored and cost 1000’s to put right. After a complaint was raised and followed up, nothing was admitted so we fired them! They are incompetent and just want to churn properties. Avoid! Avoid! Avoid!
David · 12 November 2020
★★★★★ 1/5
TrustpilotMy personal experience with their…
My personal experience with their Galway branch in particular Tony Kavanagh has been very negative, issues dealt with in a highly unprofessional manner.
Alan · 18 February 2022
★★★★★ 5/5
TrustpilotOutstanding service from start to…
Outstanding service from start to finish.
Maciek · 9 September 2025
★★★★★ 5/5
TrustpilotA very positive experience
Barry Ensor in the Rathmines office was a pleasure to deal with, I always felt he was looking after my best interest, he was really helpful and always ready to offer advice. I felt he gave a very professional service and I would highly recommend Sherry Fitzgerald to anyone thinking of buying or selling a property
Kathleen · 3 June 2023
★★★★★ 1/5
TrustpilotTerrible experience from start to…
Terrible experience from start to finish. Rented me an apartment with dog urine ava mold everywhere. Very slow to fix things during the tenancy. Kept my deposit at end for no reason.
Liz · 28 June 2022
Agent replied · 24 August 2024
Dear Liz, Thank you for taking the time to leave feedback. We are sorry that your experience with our lettings franchise office was unsatisfactory.We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch asap.Regards,Sarah
★★★★★ 5/5
Trustpilot100% would recommend
100% would recommendWe just recently got our keys! I had an outstanding experience with Ronan Richardson (mortgage broker) from SherryFitz. He was always on the ball making the entire process smooth an efficient. The level of service provided was excellent and I highly recommend his service!
Nicole · 9 December 2023
★★★★★ 5/5
TrustpilotSale in D8.
I got Sherry Fitzgerald to sell a house for me in D8. They did a great job. Karen Roche was the handling agent. Excellent.
Michael · 7 May 2020
★★★★★ 5/5
GoogleTop class always on call even on weekends would use no other company 👍🏆 …
Bridget · 25 April 2023
Agent replied · 24 August 2024
Thanks Bridget, pleasure to deal with you & Terry always.
★★★★★ 5/5
TrustpilotProfessional service and Transparent processes
Keenly priced service. Accurate determination of the asking price relative to the expected selling price, which surpassed the asking price by about 12%. Very professional management of the viewings and queries. The online MySherryFitzgerald platform bidding system was transparent and most fair and we wish all estate agents used this system.
Anna · 3 November 2022
★★★★★ 5/5
TrustpilotExcellent service sabrina in the…
Excellent service sabrina in the dunshaughlin branch was brilliant so easy to deal with always willing to help with any query. Kept on top of everyone so things kept moving. Absolute pleasure to deal with. Thank you sabrina.
S · 17 November 2023
★★★★★ 5/5
TrustpilotOutstanding assistance and support
We got our mortgage and life cover with the aid of our fabulous advisor Noreen McKenzie. Superb knowledge and expertise as well as friendly support through all the ups and downs. She was always available. We have recommended SF and specifically Noreen to family members and friends who are beginning the house hunting journey.
V.J · 31 May 2022
★★★★★ 5/5
GoogleDerry and Kathey are super to deal with. Been to multiple viewings with them and find them much more straight forward than most auctioneers we've been dealing with.
Aaron · 24 April 2024
★★★★★ 5/5
TrustpilotProfessionalism
Professionalism, knowledgeable and platform use is first class
Padhraig · 14 February 2023
Agent replied · 24 August 2024
Many thanks for your kind review, we wish you all the best in the future.All the team at Sherry FitzGerald
★★★★★ 5/5
TrustpilotExcellent service making the whole…
Excellent service making the whole experience straightforward and painless.
Linda · 4 January 2023
Agent replied · 24 August 2024
We're glad you had a good experience with Sherry FitzGerald and we wish you all the best for the future.All the team at Sherry FitzGerald
★★★★★ 5/5
TrustpilotA very approachable team who treat…
A very approachable team who treat their clients with fairness, respect & understanding.
Mary · 20 August 2024
★★★★★ 5/5
TrustpilotExcellent and professional service from…
Excellent and professional service from Celene and all the team, during my recent sale and purchase of property.Could not recommend the Sherry Fitz Royal team enough. Thank you so much guys
Jason · 12 July 2023
★★★★★ 5/5
TrustpilotKilester office
Fantastic experience from start to finish. Madeline in the Kilester office was so lovely to deal with open and honest with the whole process and answered any question I had. Was a pleasure to work with them and made the buying process very enjoyable.
Miss · 19 July 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
