Every review we hold for the Chard office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotThe Yeovil branch is awful
The Yeovil branch is awful, they have no mannars, people skills or negotiating skills. Terrible service and a real let down and I have since heard a few more bad stories from people I know about GTH. I would advise anyone not to use them! I definitely will never use this company again.
Roz · 22 December 2023
★★★★★ 5/5
GoogleIt was our first experience of GTH Chard but we have found everyone to be very friendly, helpful and extremely responsive. They have also responded honestly to all our questions.
We would definitely use them again.PositiveResponsiveness, Quality, Professionalism
Sharon · 22 June 2022
Agent replied · 21 June 2024
Dear Sharon - Thank you for your kind words. It was a pleasure to be of service and we hope you will be very happy in your new home ~ GTH
★★★★★ 1/5
TrustpilotAwful company with lies all over their…
Awful company with lies all over their websiteThey state that they are helpful and are the ‘top’ letting and sales agents in the EX16 area, yet their staff can’t be bothered to contact potential customers several times before ultimately moving on with accommodating someone in a property and STILL not informing those who were interested Pass the buck quicker than Americans Avoid at all costs. Especially letting team.
Lee · 24 August 2022
★★★★★ 5/5
GoogleI have received very good service and would be happy to recommend GTH to anyone looking for an excellent estate agent to buy or sell their property.
Irena · 22 June 2023
Agent replied · 21 June 2024
Dear Irena - Thank you for your kind words and recommendation, it's always a pleasure to be of assistance. Wishing you a very merry Christmas from everyone at GTH.
★★★★★ 5/5
GoogleGreat, personable service from start to finish. Really valued the teams attitude & honesty all the way through. They work very hard for you
Thankyou xx
Karen · 22 June 2023
Agent replied · 21 June 2024
Dear Karen - Thank you so much for your kind review. We are delighted to hear that you have been pleased with our service and we wish you all the very best for the future. Merry Christmas from everyone at GTH
★★★★★ 5/5
GoogleWhilst it was a long time to find a buyer for mum's property in these times a huge thankyou to GTH for their continued success
David · 22 June 2023
Agent replied · 21 June 2024
Thank you Mr Edmunds, it's a pleasure to help. Best wishes ~ GTH
★★★★★ 4/5
GoogleThe house buying/house selling procedure was well handled by GTH staff, who were courteous, patient and thorough. The efficient way in which they handled problems and queries contributed greatly to the smooth running of the whole operation.PositiveResponsiveness, Quality, Professionalism, Value
Stephen · 25 August 2021
Agent replied · 21 June 2024
Dear Mr Yarrow - Thank you for your kind words. We were delighted to be of assistance and wish you all the very best for the future ~ GTH
★★★★★ 5/5
GoogleSo pleased after talking to James, he put my mind at ease, its so stressful the buying and selling process.
Peter · 11 October 2023
Agent replied · 21 June 2024
Dear Peter - Thank you for your kind review. We are glad to hear that James was able to ease the stress of homebuying for you. Please feel free to contact us any time if we can be of assistance in the future ~ GTH
★★★★★ 5/5
GoogleEfficient. Polite. Full of good advice with a combination of agents who are all fully informed of the situation with regard the transaction.
Mike · 22 June 2023
Agent replied · 21 June 2024
Dear Mr Broom - Thank you for taking the time to leave us a review, we really appreciate it. We were pleased to be of assistance and we wish you every happiness for the future ~ GTH
★★★★★ 5/5
GoogleQuick and efficient service. Property marketed and within a week GTH found a purchaser and asking price accepted.
Andy · 11 October 2023
Agent replied · 21 June 2024
Dear Andy - Thank you for your kind review. We were delighted to find you a buyer so promptly and look forward to progressing you smoothly through to completion. Please feel free to contact us any time if we can be of assistance. Best wishes ~ GTH
★★★★★ 5/5
GoogleVery efficient. Friendly and helpful. Sold our home in one week. Hoping they will continue to provide good service until completion.
Margaret · 22 June 2023
Agent replied · 21 June 2024
Dear Margaret - Thank you for taking the time to leave us a positive review. We are delighted to hear that you have been happy with our service so far and we look forward to supporting you through to completion. With best wishes ~ GTH
★★★★★ 1/5
TrustpilotJames Waterman
James Waterman, Chard office -
Fi · 18 August 2025
★★★★★ 5/5
GoogleGeraldine and James and the rest of the team helped us so much with the sale of our house. We would not hesitate in recommending them and we will be using them in the future if we want to sell again.
Vivian · 22 June 2020
Agent replied · 21 June 2024
Dear Vivian, thank you for taking the time to write this kind review. We were delighted to help you! Enjoy your new home. Best wishes, GTH
★★★★★ 5/5
GoogleWe bought via GTH, and have been impressed by their friendly, helpful and proffesional attitude at all times, especially when things didn't go the way they should have.PositiveResponsiveness, Professionalism
Kim · 25 August 2022
Agent replied · 21 June 2024
Dear Kim - Thank you so much for your kind words which we have passed onto our team in Chard. We were delighted to help with your recent purchase and hope you will be very happy in your new home. Please feel free to contact us any time if we can be of assistance in the future ~ GTH
★★★★★ 5/5
GoogleGreat experience from start to finish. Lovely friendly knowledgeable staff at the chard branch. Highly recommended.
Joanne · 11 October 2023
Agent replied · 21 June 2024
Dear Joanne - Thank you for taking the time to leave us a review, we really appreciate it. We are so pleased to hear that your experience with our Chard team has been positive. We were delighted to have the opportunity to be part of your move and we wish you well for your future plans ~ GTH
★★★★★ 1/5
TrustpilotDisappointed with lack of communication
Awful communication with James in the Chard Office.He was not interested at all. It took us 10 days of chasing (and a nudge from his secretary) to finally get a reply after putting in an offer. I would not recommend after my experience.
GLegg · 29 January 2024
★★★★★ 5/5
GoogleWe found gth approach what can sometimes be difficult situations when selling very practical and helpful. We think they gently encourage both the buyer and the seller to be realistic which helps the whole process tremendouslyPositiveQuality
Anthony · 22 June 2021
Agent replied · 21 June 2024
Dear Mr Lamb - thank you for taking the time to leave us a review, we really appreciate it. It was a pleasure to be of service and we wish you the very best for the future.
★★★★★ 5/5
GoogleI sold and bought through GTH and cannot praise the team enough for there hard work and commitment. I would recommend them to everyone. Thanks to you all.PositiveResponsiveness, Professionalism
Cathi · 22 June 2022
Agent replied · 21 June 2024
Dear Cathi - Thank you so much for leaving us a positive review, we really appreciate it. It was a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
GoogleVery helpful, knowledgeable and friendly. Nothing is too much trouble.
G · 11 October 2023
Agent replied · 21 June 2024
Thank you for your kind review, we are pleased to help. Best wishes ~ GTH
★★★★★ 5/5
GoogleGreat service. Welcoming and knowledgeable staff. Would highly recommended.
Jean · 11 October 2023
Agent replied · 21 June 2024
Dear Jean - Thank you for your kind review. We are delighted to hear you have been satisfied with our service and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
GoogleVery knowledgeable about the local market, efficient and friendly, properties photographed beautifully and presented very well, what more could you ask for??
Josi · 22 June 2022
Agent replied · 21 June 2024
Dear Josi - Thank you for leaving us such a lovely review, we really appreciate it. It's a pleasure to be of assistance and we wish you all the best for the future ~ GTH
★★★★★ 5/5
GoogleVery helpful, friendly staff who have done a good job for us. The brochure they produced for our property was particularly impressive as was the feature in the local paper. Thank you
Judy · 22 June 2020
Agent replied · 21 June 2024
Dear Judy, thank you for your kind words, we are delighted that you were pleased with the service you received from our Chard team. Wishing you all the best for the future! GTH
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★★★★★ 5/5
GoogleThanks to all the staff they were very helpful and friendly, a special thankyou to Geraldine White a true professional.
Trevor · 22 June 2022
Agent replied · 21 June 2024
Dear Mr Snowley - Thank you for your kind words which we have of course passed onto Geraldine and our team in Chard. It was a pleasure to be of service and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
GoogleDespite the restrictions of the pandemic we were kept informed at all times of the process and the staff did everything they could to helpPositiveResponsiveness, Professionalism
Robert · 22 June 2021
Agent replied · 21 June 2024
Dear Mr Morley - Thank you for taking the time to leave us a review, we really appreciate it. We were delighted to be of service and wish you all the very best for the future ~ GTH
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.