Trusted Agent profile · Chard
★★★★★
264 reviews across 2 platforms
1 High St, Chard, TA20 1QF
Greenslade Taylor Hunt's office in Chard, at 1 High St, is rated 4.5 out of 5 across 264 reviews on two platforms, including 123 Google reviews rated 4.8.
Every review we hold for the Chard office, from every platform, shown as written. First names only.
5/5
TrustpilotWell what can I say tina and trivia…
Well what can I say tina and trivia helped us all the way so happy to get the opportunity and understanding the position we were in quick reliable and pleasure to deal with this company recommend anyone to use them
Thank you, Sean, for your kind words which we'll pass onto Tina and Tricia. Delighted to have been of good service to you. ~ GTH
5/5
GoogleReally help and informative...
Dear Karen - Thank you for your kind review. It's great to know that you found our team in Chard helpful and informative, we are always delighted to help. Best wishes ~ GTH
5/5
GoogleAmazing service, staff go above and beyond.
Dear Katie - Thank you for your kind review. We are delighted to hear you've had a positive experience with our team in Chard. It's always a pleasure to help and we wish you all the best for the future ~ GTH
5/5
GoogleGTH have been very professional and helpful throughout the marketing and sale of our property. Geraldine, Deb and James at the Chard Office have been brilliant. They have kept us regularly informed, even when the news was not always what you wanted to hear! So nice not to have to keep ringing to find out what is going on during a very stressful time. This is not the first house we have bought or sold through GTH, we will definitely go back to them in the future when we get itchy feet again, but that won't be anytime soon as its going to take me 10 years to unpack all the boxes!
Thank you for your wonderful review of the team! They were delighted to help you with your move and wish you all the very best in your new home. Good luck with that unpacking ;-)
1/5
TrustpilotI would give 0 stars if I could
I would give 0 stars if I could, Absolutely abysmal maintenance company, Came home after doing a 12hr night shift to find a drainage company digging a hole to put in a drainage tank. Not a letter, email or phone call to inform us this was happening. yet they expect you to do everything they ask for. If your landlord goes over to them then just move out, it would be the easier option.
3/5
GoogleHelpful but a few times when viewing houses, the person showing us around knew absolutely nothing about the property and another seemed very uninterested in the whole thing, not the biggest issue just wasn't ideal,
Dear Lewis ~ Thank you for taking the time to let us know your thoughts. All feedback is important to us as it allows us to improve our service for the future. We are pleased to hear that on the whole you found us helpful and we wish you luck in your property search. With kind regards, Greenslade Taylor Hunt
4/5
GoogleWe would have given 5 stars for their efficiency, however, we were not always informed about viewings while we were away. This was due to a glitch in their texting system, apparently. Otherwise we have no complaints on their friendly and helpful service, and our house is now progressing though the process of being subject to contract.
Dear Anne - Thank you for taking the time to leave us a positive review. It has been a pleasure to help with your sale so far and we look forward to supporting you through to completion. With best wishes ~ GTH
5/5
GoogleExcellent viewing support and availability. Allowed us to take our time. Brilliant and speedy work once offer accepted. Happy so far.
Dear Ms Weiss - Thank you for taking the time to leave us this lovely review, we really appreciate it. It is a pleasure to be a part of your move and we look forward to supporting you through to completion ~ GTH
5/5
GoogleProfessional,and understanding, good communications.
Dear Mr Robinson - Thank you for your kind words. It's been a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
5/5
GoogleWe sold and purchased through the Chard office towards the end of last year. James and his team were fantastic throughout the process and we would certainly recommend them!
Dear Mr Grierson, thanks for your kind review. We were delighted to help and we wish you well in your new home! From all in the GTH Chard office.
5/5
TrustpilotChard office, buyer's experience
Our experience with the staff at Chard was excellent. Prompt and diligent communications. Willingness to overcome any difficulties or concerns. We would recommend this agent without hesitation. *****
5/5
GoogleThis is my second home purchased from GTH Chard and without a doubt they are superb with their local knowledge, attention to detail and really taking the time to know you so help you with your new home. All the staff are helpful and incredibly responsive. We would like to thank you all for your helpfulness in getting our dream home.PositiveResponsiveness, Quality, Professionalism
Dear Carla - Thank you so much for your kind words. We are delighted to hear that we have met your expectations again and hope you have a wonderful Christmas in your new home ~ GTH
5/5
GoogleVery efficient and helpful friendly team .very happy with the service.
Dear Angela - Thank you so much for your kind words which we have passed onto our team in Chard. It has been a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
5/5
GoogleExcellent Estate Agent provided first class service in selling our property. Team friendly and efficient.
Thank you so much! Best wishes ~ GTH
4/5
TrustpilotExcellent communication
Excellent communication. Great service.
Thank you for your great feedback, Charlie. We were pleased to be of service to you. Best wishes, GTH
1/5
TrustpilotThe bad experience I my have renting…
The bad experience I my have renting for them ..I stay for over 6weeks to fix the shower wich wass broken in my first moving there, since now and they don't care about ..I call maintenance them make me redirected for bridgwater management, and management say me to wait to call me back maintenance because is not their business to repair the shower ...bridgwater Gth agency..
5/5
GoogleJames, Geraldine & Fiona have always been helpful, professional & polite, and have been there to support with our questions every step of the way.
Dear Jackie - Thank you for your kind review. We are so pleased to hear that you have found our team in Chard friendly and helpful during your purchase. It is a pleasure to be of assistance and we look forward to progressing you smoothly through to completion. Best wishes ~ GTH
5/5
GoogleFiona was efficient and very helpful when organising viewings.
Dear Ann - Thank you so much for the positive feedback. We were delighted to help. Best wishes ~ GTH
1/5
TrustpilotOther estate agents are available.
I was only expecting the minimum level of service as a buyer but was woefully optimistic there. "Spoke to the vendor" meant an email had been sent every couple of weeks asking vaguely for an update. Details of sale had not been verified with land registry, could have just asked vendor for a copy. So it took 7 months, a lot of personal effort and £4k of costs on my part before owners announced the property wasn't actually for sale. GTH explanation was that estate agent details should in no way be considered as fact.
1/5
TrustpilotYou Let Us Down!!
Initially Tom from their Burnham On Sea Branch when taking our home on with them was kind, friendly and professional. We agreed to go ahead with them and sincerely believed in our heart of hearts had explained our circumstances. Let's leave it that there was a definitive breakdown in communication at that BUT without going into explicit, specific detail do feel they let us down. We therefore could only appraise this company as "one star". Caution would be advised when considering potential dealings with GTH Burnham On Sea Branch
5/5
GoogleI have been working closely with Geraldine White, to purchase a property locally. Geraldine’s has worked tirelessly to ensure progress on the sale, nothing has been too much trouble professional throughout! The team have been very supportive I would be happy to recommend them.
Dear David - Thank you so much for your kind words, reviews like yours really help to motivate us. It has been a pleasure working with you throughout your transaction and we wish you a very merry Christmas ~ GTH
1/5
TrustpilotRubbish
As buyers, we were totally disappointed in the level of service, contact and advice given,
5/5
GoogleFriendly , efficient, Reliable Used for both rental and , buying and selling have been superb with all aspects
Dear Tracey - Thank you so much for your kind words. We are delighted to hear you have been pleased with our service and we wish you all the very best for the future ~ GTH
5/5
TrustpilotAbsolutely first rate service - highly recommended!
Absolutely first rate service - highly recommended! GTH recently handled both sides of our house move - sale and purchase. The whole team in the Taunton office provided an extremely reliable and professional service. Communication was prompt and efficient throughout. They marketed our former home very quickly and professionally and secured us an offer that exceeded our expectations. The support and communication we received when it came to negotiations on the purchase of our new house were invaluable, and a difficult chain was managed with patience and aplomb. Most importantly, we were never left to feel as though we had been forgotten about, or were ‘just another client’. If only more agents offered this kind of service. Thank you GTH!
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