Every review we hold for the Chapel Allerton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur Customer Journey:
Over the years, we have used several estate agents to buy and sell both our rental properties and our current home. Last year, we were recommended Fowler and Powell by someone who works within the estate agency industry.
Our previous experiences with high‑street estate agents had all been very similar: they photographed the property, listed it on Rightmove, arranged viewings, and often sent different staff members each time, meaning we had to repeat the same information over and over again. Once a sale or purchase was agreed, we found ourselves constantly chasing for updates.
Fowler and Powell were a complete game changer. The difference in service compared with other high‑street agents was like night and day.
Our first meeting was with Levi. He did not pressure us into signing with them. He carried out a thorough walk‑through of our property and provided a realistic valuation, rather than the inflated valuations we had experienced with other agents, which later led to price reductions.
Our next meeting was with Nicky, who was assigned to our property. After we signed the contract with her, she took the time to explain the full sales process clearly. She helped prepare our home for photographs and set up a WhatsApp group that included us and the Fowler and Powell team, ensuring everyone stayed informed and on the same page. Nicky handled every viewing personally, and we never had to repeat any details. She took all the pressure off us, and we are extremely grateful. Thank you, Nicky.
Once our sale was agreed, we were introduced to Amelia, who acted as the link between us and our buyers. She kept us updated on every single detail and chased solicitors whenever needed. In fact, for the property we are purchasing, we’ve had to chase that estate agent ourselves, highlighting just how exceptional Amelia has been. Thank you, Amelia, for your dedication and proactive communication.
We highly recommend Fowler and Powell and will only use them going forward.
Nav · 24 March 2026
Agent replied · 14 April 2026
Thank you, Nav, for this wonderful and detailed review. We’re delighted Levi, Nicky and Amelia provided such professional, communicative and proactive service throughout your sale and purchase. It’s fantastic to hear our realistic valuations, consistent point of contact and WhatsApp updates made the difference. We truly appreciate your recommendation and look forward to supporting you with any future property needs.
★★★★★ 5/5
GoogleI had a fantastic experience with the team at Fowler & Powell and couldn’t be happier with the outcome. Thanks to Nicky and Rebecca’s expertise, we achieved an above asking price offer on my property, which exceeded my expectations.
Nicky and Rebecca were friendly, approachable, and professional from start to finish. Their communication was excellent throughout, and they provided clear, honest advice at every stage of the process, which made everything feel straightforward and stress-free.
Once the sale was agreed, Amelia took over progressing the transaction and was incredibly helpful. She kept me updated regularly and ensured everything moved along smoothly, always on hand to answer any questions.
I would highly recommend Fowler & Powell to anyone looking to sell or rent their property.
David · 14 March 2026
★★★★★ 5/5
GoogleI chose Fowler and Powell after a recommendation from my golf teacher! And I’m so glad I took his advice.
I was assigned Caitlyn to help rent out my property in Leeds and I cannot recommend her highly enough.
She secured a tenant after just 1 viewing, which exceeded all of wildest expectations. Any query I had - she usually either answered straight away, or within a few hours (also thanks to Kara!!). This really gave me the peace of mind everything was going smoothly and I was updated every step of the way.
Caitlyn also took on additional requests such as plumbing work, EPC certificates and safety certificates to ensure I didn’t have to project manage all of those in addition to a full time job, moving responsibilities and other personal commitments. This took a weight off my shoulders and was all sorted within a week.
Hand on heart - I could not have asked for more, and I have worked with 3 other estate agents in Leeds and none have come close to the service Caitlyn has provided to me. Being able to get an answer to maybe even the simplest of queries within a day has been exceptional , especially knowing I am one of multiple accounts she is juggling on a daily basis.
Thankyou Caitlyn for being an all round star x
Alex · 14 March 2026
★★★★★ 5/5
GoogleAgata was amazing we can’t believe how quickly she was able to get us moved to our new home. We can’t recommend the agency enough, she was so lovely and made the move so smooth. The other ladies we met in the office were great as well. We really appreciate everything.
Paiton · 14 February 2026
Agent replied · 14 April 2026
Thank you so much for the wonderful review, Paiton. We’re thrilled Agata and the rest of the team made your move quick and smooth. I’ll be sure to pass along your kind words to Agata and everyone in the office. We really appreciate your recommendation and are here if you need anything with your new home.
★★★★★ 5/5
Google🌟🌟🌟🌟🌟
I recently had the pleasure of working with an outstanding estate agent, and I couldn't be more pleased with the entire experience! From the initial appointment to the final stages of completion, their service was nothing short of excellent.
Special thanks to Jen for her exceptional work in selling the house and to Amelia for her outstanding post-sale care. Their professionalism and dedication truly made the process smooth and stress-free. Julien and Levi have built an excellent, trustworthy estate agency, and it's no surprise they are expanding into other areas.
If you're looking for a reliable and top-notch estate agent, I highly recommend them! 🚀🔑🏠
Thanks, Team!
Liam · 8 March 2025
Agent replied · 3 May 2025
Hi Liam, Thank you so much, it's been lovely working with you! Best of luck with your onwards purchase, hopefully you can get that over the line soon as well! Let us know if there's anything else we can help with, and if you're ever in Chapel Allerton (or Ilkley!) please stop by, we would love to see you again!
★★★★★ 5/5
GoogleFirst class experience with Fowler & Powell. Amelia and the team did a fabulous job of marketing and managing our house sale from start to finish. We are really glad we chose Fowler & Powell as our estate agent and would recommend them highly.
Sally · 14 February 2026
Agent replied · 14 April 2026
Thank you, Sally. We’re thrilled you had a first class experience with Fowler & Powell. Amelia and the team will be delighted to hear your kind words; we’re so glad the sale went smoothly and that you chose us as your estate agent. We appreciate your recommendation and are here if you need any assistance in the future.
★★★★★ 5/5
GoogleI can’t thank Fowler & Powell enough for their excellent service. From the outset, they were professional, approachable, and incredibly efficient. Their advice on marketing the property was spot on, and their attention to detail really made a difference.
Thanks to their hard work, my house sold within 14 days, and for a price well above what I’d anticipated. I couldn’t have asked for a smoother or more straightforward process. Levi, Jennifer & Amelia kept me informed throughout, and nothing ever seemed too much trouble.
If you’re looking for an estate agent who is proactive, knowledgeable, and delivers results, I’d highly recommend Fowler & Powell - A brilliant experience from start to finish, thank you.
David · 30 December 2024
Agent replied · 26 December 2024
Hi David, thank you for the lovely review, we are so happy we could help with your move! It's been absolutely wonderful working with you. If you're ever passing by the office please stop by for a coffee, we would love to see you again to catch up. And of course if there's anything else we can help with, you know where to find us.
★★★★★ 5/5
GoogleExceptional service from start to finish. The whole team at Fowler and Powell are so personable and professional. They helped with both our sale and purchase and couldn’t have done more for us. Jennifer ensured the listing was perfect and reflected exactly what we loved about the property. They were committed to trying to ensure the process was as smooth as possible and with multiple bumps in the road, Amelia was on the case ensuring she did everything she could to make what can be a very stressful process, seamless. Can’t recommend them enough! They really care and it’s rare to find a company with customer service at the top of their agenda. Thank you so so much Levi, Jennifer, Amelia and Tereza!
Nikki · 16 November 2024
Agent replied · 23 November 2024
Hi Nikki, thank you for the lovely review, it was an absolute pleasure working with you guys, and we're so happy we could help with your move! Our doors are always open, please stop by for a coffee and a catch up anytime, we would love to see you soon!
★★★★★ 1/5
GoogleEDIT: Owner has responded to this review with a bunch of lies, we reported the issue with the roof in June, when there was no "Winter weather".
If you are looking for a property and see these guys, avoid at all cost, they are cheap/lazy/incompetent, they have actively put our health at risk by refusing to address clear issues in our house, they seem to be ignoring all issues in the house. Also, when we moved in, the house was absolutely disgusting and they refuse to accept any responsibility for it. Have included photos of issues they ignored.
Simon · 7 April 2026
Agent replied · 14 April 2026
Hi Simon,
We understand your frustration with these issues that have occurred. As we've explained to you on each time we've spoken, these issues are extremely difficult for us to diagnose before they happen. As you have been living there for almost one year now, we have responded to every maintenance report you have issued to us, within a matter of days at most.
I won't use the property being old as any type of excuse, but these buildings do generally come with a lot more maintenance and we ask that you give us - and more importantly the landlord - a reasonable amount of time to respond and remedy maintenance issues before accusing our team of jeopardising your health. Every maintenance report that you have reported to us thus far has either been remedied or has active work being carried out as we speak. On no occasion have we failed to respond to a maintenance report, or failed to have a job completed. As discussed with you directly, the only times there has been a delay in remedying a maintenance report is when we have had to rely on third parties, for example, the roofer, due to bad weather over the Winter season.
I am sincerely sorry we have fallen short of your expectations this time around. However, we will continue to work as hard as we can to ensure all maintenance reports - current and future - are seen to as quickly as physically possible.
Please continue to feel free to reach out at any point in time regarding anything to do with your tenancy.
Kind regards,
Julien
★★★★★ 5/5
GoogleJulian and the team at Fowler & Powell are excellent to work with. They manage our properties with a high level of professionalism, clarity, and transparency at every stage. Communication is always clear and timely, and they strike a great …
RTESH · 14 January 2026
Agent replied · 27 January 2026
Thank you for your thoughtful review, Rtesh. We’re thrilled Julian and the team have delivered clear, timely communication, professionalism, and fairness while managing your properties. Creating harmony between landlords and tenants is … More
★★★★★ 5/5
GoogleWe can’t recommend Fowler & Powell enough! They were the perfect estate agents at every stage of the process. Levi, Jenny and Amelia went above and beyond to help us sell our house and find our new home. Our house, that had every evidence of a toddler living in it, was show room ready and on the market within days thanks to their commitment to helping us. When we lost what felt like the perfect property, we were crushed. They were incredibly compassionate and did everything they could to find us somewhere even better. Even going as far as speaking to other state agents to squeeze us into viewings. With Fowler & Powell, they really go the extra mile to get to know their clients. You are not just a line on a spreadsheet, or an email on a mailing list. A few short months later, with their help we have moved into our dream home for our growing family. I can’t imagine going through such a stressful process with anyone else.
Sindy · 20 October 2024
Agent replied · 25 October 2024
Hi Sindy, we can't thank you enough for your lovely review, and for placing your trust in us to help you move. It was an absolute pleasure working with you guys, and we are so happy we were able to help get you your dream home. If there ever is anything else we can help with, please don't hesitate to get in touch, our doors are always open!
★★★★★ 5/5
GoogleLevi was extremely friendly and professional upon arrival to undertake a valuation of my property. He delivered a realistic valuation the same day and I would definitely recommend him and the company in the future.
Laura · 14 February 2026
Agent replied · 14 April 2026
Thank you, Laura, for your kind words. We’re delighted Levi provided a friendly, professional service and a realistic same-day valuation. We’ll pass your recommendation along to him and the team. We appreciate your trust and look forward to helping you or anyone you refer in the future.
★★★★★ 5/5
GoogleCaitlyn has been exceptional. She is on the ball,swift to act where necessary,able to think laterally and is highly intelligent and very good at her job. She understands my needs as the landlady and also the needs of my tenants . I feel she has looked after the tenants really well while ensuring my interests are protected . She is great!
Viv · 14 March 2026
★★★★★ 1/5
GoogleI would put 0 stars if Google allowed.
We were good, serious home buyers and treated very poorly by Fowler & Powell. After offer was accepted the sale was given to the sales progressor to handle, whilst she was friendly, she was clearly massively out of her depth dealing with a very assertive vendor. The senior team should have taken ownership having already told us that this vendor was a handful, and not allowed such immoral behaviour which left us out of pocket.
We successfully completed on our house purchase through another local agent and the difference in our experience is quite remarkable.
Fowler & Powell on website state we do things different, if it’s bad news we will tell you. In our experience they lived up to the old school negativity of estate agents and were far from different, far from open and when our purchase collapsed and knowing we were out of pocket, no one reached out to us at all.
Yes agents act for the vendor, however level of respect and decency must be shown to all interested parties. As good buyers, we were appalled at the lack of support and empathy to us.
Beccy · 14 February 2026
Agent replied · 14 April 2026
Hi Beccy, thank you for your review, we always appreciate feedback. A failed purchase is upsetting for everyone involved, particularly when costs have been incurred, but I must say that we are quite surprised by this review given what was happening in the background and would like to clear up a few points from our side.
With regards to the vendors, yes, we do work on their part but throughout the transaction with yourself we very much did have your position and commitment in mind. Looking back through our notes and emails, I cannot see where our sales progressor was anything other than supportive through all of the various challenges, but ultimately we must respect the vendor's decision. When your sale fell through, we were not informed and your agent wasn’t being clear about this and this did cause alarm for our vendor. Then, with the potential reduction in price that was suggested from yourselves after the survey, our vendor then made the decision to withdraw and we had to respect that.
I would echo what you say about being good buyers and we had actually recommended you to the vendors who you subsequently bought your property from thereafter, when they asked us directly about you after you made the offer on the property.
As I say, we appreciate the feedback and will in future reach out to anyone, should they ever be in the same position.
Levi Fowler
★★★★★ 5/5
GoogleAfter searching for quite some time, me and my partner only found frustration dealing with larger agencies in the north of Leeds. However, our experience changed drastically when we connected with Fowler & Powell. From the moment we booked a viewing, it was evident that their approach was different. Our agent, Gemma, stood out for her unparalleled attention to detail and unwavering professionalism. She guided us through the process seamlessly, addressing every query and even arranging a second viewing to ensure we were completely satisfied. Gemma's commitment to our needs was refreshing; she promised to find us the ideal home, and she delivered. Thanks to Gemma and the team, we're now settled in our dream rental property.
Jose · 26 May 2024
Agent replied · 24 August 2024
It's great to hear that our team, especially Gemma, provided you with such a positive experience, Jose! We pride ourselves in the level of service we provide, and we're thrilled to hear that it reflected in your experience. Thank you for taking time to recognize our efforts!
★★★★★ 5/5
GoogleIn today's world where service just doesn't seem to count for anything with any company, Fowler & Powell completely smash the standards in excellent customer service and care. I can't rate them highly enough. I was recommended Fowler & Powell by a good friend for the sale of my house. From the very first meeting I knew other agents I'd engaged with just didn't measure up - not even close. Fowler & Powell aren't the cheapest but I feel worth every penny and first impressions meant I didn't mind paying that bit extra for their services and I was not disappointed. The photographs, brochure and listing really stood out from the crowd and drew in multiple viewings quickly. I had a very unique home to sell that had 150 years of history and Levi took great care in getting to know me and the house. It was important the house went to somebody who would make it their home and care for all it's historical features. Viewings and sales conversations remained consistently with Levi throughout with fantastic support from the rest of the team. They really got to know me, what I wanted from a buyer but also what I didn't want. My first buyer pulled out which wasn't without impact and the whole team were very supportive. Communications were excellent, I didn't have to chase anything, I knew exactly where we were up to at any given point. Once a sale was agreed the lead switched to Amelia who was equally excellent. The whole team are!. Amelia aligned myself and the buyer, and whilst I didn't speak directly with the buyer I had every confidence that both parties knew what was needed to make for a smooth sale. Each time I stepped in the office they greeted me by name, it always felt very personal and caring, always time for a cup of tea. My house purchase (through a different agent) was extremely problematic and the whole team were more than happy to help me navigate through, even though they had no vested interest other than to look out for me. If I could give them 10 stars I would. An outstanding experience. I'm not one to take the time out to write reviews but this was a must. Watch and learn other agents! This is how it's done brilliantly.
Wendy · 26 May 2024
Agent replied · 24 August 2024
Hi Wendy, thank you so much for the lovely review, we're so glad we could help with your move as well as with finding Henconner Lodge her new owner and care taker. It's been an absolute pleasure getting to work with you, if there ever is anything we can help you with, please let us know - we are always here.
We look forward to seeing you around Chapel Allerton, and please do stop by sometimes for a cuppa, we would love to catch up again!
★★★★★ 5/5
GoogleReview from the buyer's side. Jennifer was extremely professional and really approachable. No pressure selling which was a nice change. It was easy to agree on a price everyone was happy with. The team was fantastic in their communication and kept me in the loop even when solicitors were difficult to get hold of. Overall, a very smooth buying experience
Adil · 22 March 2025
Agent replied · 14 August 2025
Hi Adil,
Thank you so much, it was a pleasure to help you purchase your home! We would love to see you in the office if you're ever passing by, and we're always here for you if there's anything else we can help with.
★★★★★ 5/5
GoogleFirst class service from Fowler and Powell on our recent house purchase. Nicky
was excellent from beginning to end. She helped find our ‘forever’ home which was not an easy task and worked with us right through to completion. Great communications throughout and remained calm and clear headed when my nerves were jangling. Could not recommend higher. Thank you.
Jenny · 14 February 2026
★★★★★ 5/5
GoogleGreat service, cannot recommend highly enough. Fowler and Powell are in a different league to any other estate agent I have dealt with as a buyer or seller. They ‘staged’ our house beautifully, proactively marketed it and took the time to understand its selling points and make it stand out. We were very uncertain about how to price it in a slow market and Julien was really patient in discussing this with us at length. They arranged two full days of viewings and secured us 8 offers, eventually selling for over asking price. The ongoing work they put into moving the sale along was also excellent - nothing was too much trouble for them. I would never use another estate agent again now!
Sarah · 1 December 2023
Agent replied · 31 December 2023
Hi Sarah, thank you so much for the review! It was our absolute pleasure helping you move, we hope you are settling well in your new home! Come stop by for a coffee sometime at the office, we would love to catch up :)
★★★★★ 5/5
GoogleFantastic Service!!! I’ve just let my property with Fowler Powell. Julien took the property to market for me, arranged some fabulous photography and a brochure for me to approve. Within a week we have over 15 viewings, 12 applications and 2 wonderful tenants. Julien is transparent, a pleasure to deal with and really gets to know you
And your property. Their fees are very
Reasonable and great value for the service you receive. Julien could not have done more to help me, this process has been stress free, informative and straight forward. I look forward to working with Julien on my future rental properties.
Might I add this is the same property, I bought from them a property a little over 1 year ago, where again my customer journey was fantastic! I dealt with Levi the service was exceptional, straight forward and he even got involved with chasing other parties in the chain. For me there will be no other estate agent for me in the future. Sales, purchasing or Lettings - these guys are the best!!!
Gemma · 15 October 2023
Agent replied · 29 October 2023
Thank you Gemma, it was a pleasure to see you again and for you to have us as your agent of choice from your previous experience! Wishing you all the best and thanks again for the review.
★★★★★ 5/5
GoogleFowler and Powell review.
My wife and I first met Julien back in May 2022 when we first recognised we were in need of more space due to our expanding family plans. We were impressed by Julien’s unique approach to the selling/buying process, namely the sense of support and understanding for our needs. At no point did we feel pressurised to act quickly and we were allowed the time to consider such a big decision before finally acting on it.
In January 2023 after the arrival of our child we came to the decision it was time for the next chapter. Like anyone in the selling/buying process we did our research and contacted a selection of the big name estate agents the north Leeds area.
Before acting on any final decisions we re-contacted Julien. After our first meeting he’d left a lasting impression of personable professionalism and calming confidence. His expertise in the housing market was obvious. What was distinctly clear compared to the other companies we’d approached, was we felt as through we could trust the Fowler and Powell Process and more significantly, that we could trust Julien and the team.
That gut judgement was reflective of the seamless process we’d experienced with Fowler and Powell. Julien and Levi clearly set high standards, which were consistent. They recognise that “one size does not fit all”, which differentiated Fowler and Powell from the others we’d considered. Any worries or concerns were attended to promptly and collaboratively. Their attention to personal service was palpable and we felt connected throughout, communication and accessibility to their team being the bond that made for a harmonious journey.
We cannot recommend Fowler and Powell enough. Their core values transcends into the business and this is clear to see, characterised by the fact the team are all just lovely, genuine, hardworking people. Their service was authentic. It was less contractual and was more so a relationship, with key emphasis on communication and service, which we believe is lacking in the modern day fast paced working environment.
I wish every success for Julien, Levi and their team. If you’re in the market looking for a bunch of hard working diligent professionals to sell/buy your house…look no further. It was a pleasure to meet you all and we wish you every success as your unique product grows!
A personal thank you to Julien, Levi, Amelia, Lucy, Theresa and anyone else who we’ve not mentioned. I don’t want to have to move again but if we do we know where you are!
J&R x
Joseph · 17 September 2023
Agent replied · 1 October 2023
Hi Joe, It is such an honour to read this review. Thank you to both of you for your kind comments. We all wish you the best in the future and hope you settle well into your new home with your lovely family soon. Take care from us all!
★★★★★ 5/5
GoogleI bought my first home through Fowler and Powell in 2021. Julian and Levi had brilliant customer service and made my buying process as easy as they could. They send birthday cards to both me and my wife on our birthdays since we moved in which is such a nice gesture. I also called fowler and Powell to get a valuation done and Levi came out. He was really honest with his opinion and even told me not to think about selling just yet although the valuation he had in mind was a higher price compared to what I originally though, which just shows these guys have brilliant customer service and actually care for their clients! Thank you Levi, Julian and the whole fowler and Powell team. Hopefully will do business with you again in future!
Yusuf · 14 August 2023
Agent replied · 28 August 2023
Hi Yusuf, thank so much for your kind review. It's great to know you kept us in mind from over the years to use our services again. Hope to see you both again soon.
★★★★★ 5/5
GoogleI chose Fowler & Powell because Julien Powell is one of the best and most honest estate agents in the business, by far the best estate agent I’ve ever dealt with. When other estate agents said the market was tough to sell in, Julien backed himself to get a good offer and I sold for over the asking price. He knows property but more importantly, he knows people and he is a step above the rest. He has a brilliant team behind him as well. Tereza kept both the buyer and me informed and carried out viewings whilst Amelia progressed the sale, giving me regular updates and she is an excellent liaison with the solicitors and the clients, ultimately ensuring the sale went through quickly and efficiently. If you’re thinking of selling your property, these are the people to use as it’s a personable service, they deliver on what they say they’ll do and make the process easy! Highly recommended!!! Thank you!
Scott · 6 May 2023
Agent replied · 5 July 2023
Thank you Scott for your fantastic review, we are all so pleased that you are delighted with our efforts and service. We hope to see you again in the future, take care for now!
★★★★★ 5/5
GoogleHuge shout out to Jen at Fowler & Powell!
She has been nothing short of an absolute gem throughout the process of getting my house advertised and now sold. Jen has shown genuine care, is always so …
Binni · 14 April 2025
Agent replied · 3 May 2025
Hi Binni, Thank you so much for the lovely review, I know both Jenny and Nicky are so happy for you! It means the world to us you had such a nice experince. Now lets get you completed and moved to your new home!
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