Trusted Agent profile · Catterick
★★★★★
1,704 reviews across 1 platform
Cookson Way, Brought St. Giles, Catterick, DL9 4XG
Part of Avant Homes North East, see every office.
Avant Homes North East's office in Catterick, at Cookson Way, is rated 3.7 out of 5 across 1,704 reviews on 1 platform.
Every review we hold for the Catterick office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Service
Great service by Carla at Trinity Fields, Retford. She has been absolutely amazing with us. We’ve not been the easiest customers, however Carla has gone above and beyond to ensure we find the right home. Would thoroughly recommend buying a house here.
5/5
TrustpilotEarls Park estate at Chesterfield
We went to the Earls Park estate at chesterfield and met James the sale person. He was extremely helpful and guided us through the process of buying the house.
5/5
TrustpilotLaura - best technician ever!!
Berry Hill MansfieldLaura is the most amazing, knowledgeable, capable technician. Over the last year she has come to us a fair few times - always cheerful, helpful, nothing too much trouble!We think she is your company's greatest asset!
1/5
TrustpilotAvoid
Avoid. Aftersales is nonexistent…
5/5
TrustpilotGreat customer service
Laura Channer, at Avant Customer Services in Wakefield, has been extremely helpful and professional when dealing with all our snagging issues. She has dealt with all issues promptly and it has been a pleasure dealing with her.
5/5
TrustpilotThe staff are very very nice
The staff are very very nice and helpful! They provide extremely effective and excellent service! We arrived the office at 15:40 and the staff could arrange a viewing before 16:00 in another site!
5/5
TrustpilotVery welcoming,knowledgeable and helpful
Very welcoming,knowledgeable and answered all our questions. Helpful and constructive with suggestions for our particular sale and purchase situation.
5/5
TrustpilotLouise at Cotchett Park
Our viewing with Louise at Cotchett Park couldn’t have been better. She welcomed us like friends and anticipated exactly what we were looking for. Going above and beyond other appointments we have had with other companies with the information she provided and was able to answer all of our questions. We felt in safe hands.
5/5
TrustpilotNew house
When we moved into our property we commissioned a snagging report. A number of issues were raised - nothing major. Avant have dealt with all issues raised quickly and without fuss. We are very happy with our experience.
5/5
TrustpilotVery friendly and helpful
Very friendly and helpful, explained everything clearly and answered all of my questions!
5/5
TrustpilotThe lady who was working for your…
The lady who was working for your company was great to welcoming us also full of experience thanks. Also the houses was amazing but a bit expensive for now for us
5/5
TrustpilotFriendly, helpful and knowledgeable
Laura, the technician of Avant support team was very friendly and helpful with all our issues. She always finished her jobs more than we expected. We are looking forward to having her supports in future.
5/5
TrustpilotGreat service and guidance
Lesley and Vicky gave us great information and guidance as to what we needed to know regarding house sizes at, Cygnet Park Killingworth.
1/5
Trustpilot4 yrs still major snagging unresolved!
4 yrs of ongoing still unresolved major snagging, no interest in customer service, unbelievable staff turnover and now not a number for the company that isn't a voicemail. Avoid this company as their product does not live up to the marketing promises.
5/5
TrustpilotDavey
Davey, did excellent finish for the work done, Clearly explained the root cause. Clean the area after work completed.
5/5
TrustpilotFriendly and informative
Friendly and informative, your sales advisor explained all the steps I needed to follow for the scheme I was interested in and provided me with all the relevant information and contact details for the development I’m interested in.
5/5
TrustpilotHelpful sales advisor
I can’t remember the name of the woman who showed us round at 1pm but we both thought she was really helpful really informative and knowledgable !!
5/5
TrustpilotSte has come and done an amazing job…
Ste has come and done an amazing job and a Lovely man. (Ste arnell)
5/5
TrustpilotStaff I met was welcoming and took time…
Staff I met was welcoming and took time to explain and answered my questions.
5/5
TrustpilotAbsolutely amazing company I can not…
Absolutely amazing company I can not fault these guys in any way, they have gone over and above to help me get the home tug I wanted, Angela the sales manager was incredible also, can’t thank her enough
5/5
TrustpilotWe were made to feel so welcome by Julie
We were made to feel so welcome by Julie, nothing was too much trouble and we didn’t feel under pressure regarding what we wanted to do. Beautiful homes.
5/5
TrustpilotWent to the alma development in…
Went to the alma development in Chesterfield the lady was very friendly and very informative and was happy to send me a video of the plot I was intreasted in .
5/5
TrustpilotLife at Florence Grove
We began the purchase of our new home in March 2020 and Covid-19 did its best to make it difficult however Amy worked with us to get this over the line! A special mention goes to Graham & Michael who went above & beyond to deliver us our new home!Thank you to everyone 👍
5/5
TrustpilotAny problems are dealt with quickly and…
Any problems are dealt with quickly and satisfactorily. The staff are professional and extremely polite and friendly.
HelloThank you for leaving a fantastic review for Avant Homes. It's always a pleasure to hear from happy customers and we're glad we could help.If you need anything further, feel free to get back in touch with the Avant team. You can find the details of your local Regional office here > https://www.avanthomes.co.uk/regional-officesKind regards,Avant Homes
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