Anwyl Homes Catterall reviews

★★★★★ 5/5

Trustpilot

Helen & Gary

Helen throughout both properties we have brought of Anwyl has been very helpful - thank you.Furthermore I must express my gratitude to the builders in making the property beautiful. Garry the site manager have been great and very supportive. All snags have been dealt with as soon as possible with efficiency and always followed up by Gary.Both of them deserve a credit from Anwyls Headquarters!

Szymon · 20 October 2023

★★★★★ 5/5

Trustpilot

Anwyl Homes Engineer

Chris Appleton attended our home on Tuesday 02/06/26 & Wednesday 03/06/26 for some repairs on the stairs and in the bedroom.

Aderonke · 3 June 2026

★★★★★ 5/5

Trustpilot

Peter Giddins was amazing

Peter Giddins and Richard Nelson were amazing! Very efficient and clearly skilled!

Ro · 9 February 2024

★★★★★ 5/5

Trustpilot

Very happy with Paul’s work

Paul was very polite in his manner and thorough in his work.

Customer · 2 February 2024

★★★★★ 5/5

Trustpilot

Thank you Stephen - Maes y Rhedyn

Too many times you are met in the sales office of a housing development by people who seem unwilling to help and only wanting to provide the minimum level of service (I know from experience).This has NOT been the case here! Stephen has made the whole process of buying our next family home on this site not just easy but an absolute pleasure. The communication he has had throughout this journey and the willingness to be as helpful as he can every step of the way, he is an absolute credit to the company of Anwyl

Yäż · 21 May 2022

★★★★★ 5/5

Trustpilot

Lawrence Gardens, Barton - couldn’t be happier

We moved in to Lawrence Gardens in late Feb, 2022 and couldn’t be happier with our family home. We started the buying process mid 2021 with Sam who was super helpful and was one of the main reasons we picked Anwyl versus other developments. Nothing was too much trouble, always smiling and accommodating, and communication was great. We felt reassured and confident that Anwyl was the right choice. The house looked amazing and the whole site had a nice feel to it. We then had Debbie and Hayley look after us through the rest of the sale and move in process and they both were equally as helpful, keeping up really good communication with us so we knew what was happening each week. The whole process up to getting keys was really smooth and stress free. Since moving in, Debbie and Hayley have been on hand for any information we’ve needed. The site managers Ian and Pete have been great too. Very friendly and welcoming. They visit regularly to check in on us and make sure we’re happy. In the first month they let us know of any work going on site as we were the first to move in in our little bit which showed professionalism and genuine customer care. Any small issues have been taken care of quickly (new builds are hand made products and will always have little snags). Ian and Pete genuinely want to make sure we’re happy in our home and that comes across really well. We’ve made a few official recommendations to family and friends already and they’re now buying an Anwyl property too. Great job done by the whole team at Lawrence Gardens. We couldn’t be happier. Shaun and Harriet.

Shaun · 16 May 2022

★★★★★ 5/5

Trustpilot

Lee ashworth was brilliant

Lee ashworth was brilliant, came as advised and was helpful and speedy, thanks Lee

Neil · 13 December 2023

★★★★★ 5/5

Trustpilot

First house at Lawrence Gardens

This is my first house buying experience, and the Anwyl team have made it enjoyable and stress free from the beginning. Hayley in the sales team could not have been more patient and knowledgeable while I took the time to make the right choice and she shared my excitement at choosing all the fittings and extras. I am delighted with the space and quality of the Caernarfon house. As I have gradually moved in over the last few weeks, Ian and Pete could not have been more helpful in addressing a small handful of issues, always done with a mix of good humour and professionalism. They are a credit to Anwyl.

Cameron · 9 May 2022

★★★★★ 1/5

Trustpilot

AWFUL company avoid

AWFUL company avoid! Beware the positive reviews relate to the snagging repair works and NOT the actual build and quality of the home. Anwyl homes customer care technicians pressure homeowners for positive reviews in exchange for cash bonuses from anwyl… very clever marketing to outweigh the truthful negative experiences.

Butler · 20 August 2024

★★★★★ 5/5

Trustpilot

Very satisfied with the services…

Very satisfied with the services received at Alexandra Garden! We are purchasing a house with Jason's help and everything we thought would be a hassle was super simple and easy! With professionalism and promptness, he took care of everything very elegantly and gave us a pleasant experience. Jason and the sales team offered counseling and clear explanations that everyone can understand. We definitely recommend with great love and trust!"

Silvia · 12 June 2023

★★★★★ 5/5

Trustpilot

Chester site Anwyl Homes

Really pleased with the aftercare provided by the Site Team, Matt and Shane, with going the extra mile to get everything done!

Sylvester · 20 May 2026

★★★★★ 5/5

Trustpilot

Paul Higham

Paul Higham - lovely guy , great tradesmen , perfectionist and respectful of your property, leaves a job spotless .

TR · 3 June 2026

★★★★★ 5/5

Trustpilot

Chris Appleton

Chris Appleton was very friendly and very helpful. He carried out the work to a high standard.

Christopher · 20 September 2023

★★★★★ 5/5

Trustpilot

Lee and Pete were amazing today (as…

Lee and Pete were amazing today (as always)!

Ro · 8 April 2024

★★★★★ 5/5

Trustpilot

The two technicians have completed the…

The two technicians have completed the work efficiently and with care and consideration. Paul and Chris were both thorough and thoughtful in their work.

Lyn · 1 March 2023

★★★★★ 5/5

Trustpilot

Lawrence Gardens, Preston

Our move was quite specific as we were moving back to the UK from abroad. Not only that, but it was through COVID, where travel was massively restricted. The Lawrence Gardens sales team (Debbie and Hayley) were really supportive in finding us the right property and adapted our meetings so we could move forwards, even without being present onsite. They followed the process right though to the handover of the keys and are an excellent representation of the company. They were one of the reasons we decided to buy with Anwyl. It doesn't stop there. Once we moved in, the site team (Ian and Pete) have been checking in on us on a regular basis. They are reactive and helpful and have made the whole experience a real pleasure. They are here to answer questions and fix any minor defects you may come across. I would have never expected to receive the level of service that I received from them. They are a credit to the organisation. I also had a independent inspection done on the property when I moved in (to check for snags) and they were very impressed with not only the build quality but the final finish. I quote "one of the better properties they have been to". I'm sure you will not be disappointed with Anwyl property, especially if the Lawrence Gardens team is a reflection on how they operate. Could not recommend them highly enough.

Tim · 14 April 2022

★★★★★ 5/5

Trustpilot

Excellent customer service and build quality

Excellent customer service from our first interest to receiving the keys. Standard of house quality is first class with pride taken in the smallest of details by the site manager and all his team. Sales staff likewise are there to answer queries at any time and there is a real passion and commitment to everything they do. I would recommend Anwyl to anyone buying a house. This is how new houses should be built but rarely are.

Paul · 27 August 2022

★★★★★ 5/5

Trustpilot

Lawrence Gardens

It’s a few weeks now since we moved into our new Ascot DA home on Lawrence Gardens and we’re very happy both with the house - which is well designed and finished- and the service provided by the Anwyl team here. While we were moving from quite a distance away, Hayley and Debbie in the sales office ensured we were kept well-informed throughout the process and were really helpful in keeping things moving. Since we’ve moved in, Ian and Pete, the site managers, have been in regular contact to check things are fine and that any snagging - of which there’s very little, actually- is sorted. They take an obvious pride in their work, and in ensuring the new owners are completely happy with the quality of the final house. Thank you all.

Desmond · 11 April 2022

★★★★★ 5/5

Trustpilot

Lawrence Gardens

Lawrence Gardens From the start of our journey with Sam in sales, though to Hayley & Debbie we have been very well served, the ladies in sales have been superb throughout & a credit to Anwyl Homes. Having now moved in to our home, the excellent service has continued from Ian & Pete who are the Site Engineers responsible for ensuring our house is in good condition for moving in. So much so that Ian even helped us plumb in our washing machine & tumble dryer, then popping in almost daily to see if we were settling in & did we require any assistance. Like all new homes we have our small issues (snagging list prepared), but have already been advised these will be attended to. Ian & his team are a further credit to Anwyl, all workers around the estate have been pleasant, helpful & courteous, with site continually being cleaned as best they can, for what essentially is still a building site.Everyone’s passion for their job is clear to see, well done Anwyl Homes

Fiona · 29 March 2022

★★★★★ 5/5

Trustpilot

Lawrence Gardens - Excellent Throughout

Lawrence Gardens - Barton.Fantastic service throughout the whole process of buying the house, moving in, and then after-sales support and help has been brilliant.Hayley and Debbie from the sales team were friendly and always there when I needed to ask something, they kept us updated throughout the process, sending photos to me of the house developing and allowed us an early access visit to the house. Once we moved in, Ian and Pete the site managers were both only too happy to help - popping around several times a week to ask if we were OK, and giving us help with tech questions we had. We have been in the house 3 weeks and have loved every minute of being here.Thank you to all of the team at Lawrence Gardens and Anwyl Homes.

Nicholas · 24 March 2022

★★★★★ 5/5

Trustpilot

Moved in in December 2022 to the…

Moved in in December 2022 to the handforth fairways estate. Aftercare has been great with Isaac seeing to all our snags promptly. Thank you

Fraser · 10 February 2023

★★★★★ 4/5

Trustpilot

Fairways development

We have been impressed at the amount of information we have received at each stage of purchasing the property. The staff in the show rooms to the workers onsite are all very polite and courteous. We did have afew snagging issues but to be expected with a new build. Some could have been avoided but the site manager has been very helpful in getting the issues rectified in a quick and timely manner of which we are grateful for.

Rhiannon · 29 April 2022

★★★★★ 5/5

Trustpilot

Lawrence Gardens dream home

We have recently purchased an anwyl home at Lawrence Gardens in Barton , site manager Ian and assistant manager Pete have been absolutely fantastic throughout, from our first meet the builder to moving in , we felt at ease and very looked after, we are over the moon with our property , my dad who is a retired builder and jack of all trades was very shocked when he first saw the house , he said he's never ever seen a new build house be of such good quality and couldn't believe how perfect the house was. We have recommended anwyl to many of our friends , the best part is we know if we need any assistance Ian, Pete and even the rest of the team would be on hand to help as they are such a friendly, professional and approachable team, all in all we are so thankful we have had this team working on our house.Thanks Anwyl homes

Jw · 10 March 2022

★★★★★ 1/5

Trustpilot

Anywl homes lea Grange st helens

Anywl homes. On first inspection the house has issues, but the excitement for moving into our own home hides the issues from the surface.We have had a number of issues with our property from day 1 of the ownership. Almost 2 years have passed, and very few issues have been looked into, and most concerns have been compounded and dragged on rather than resolved. We have had upwards of 20 different people through our doors from anwyl and there third parties. However none of the issues have been addressed. The customer support didn't respond for the first 6 months of our support and subsequently they have only thrown their own staff and some third-parties at resolving issues. These people are general trade guys who are average at all parts and don't care about what they are doing. Issues which could be resolved in days have took 18months and due to time passing, have created further issues in which they are now disputing. I have lost all faith in anwyls sales retoric that led us to believe the experience and ownership of an anwyl property was something to be proud of. A family run business. It is just another builder, take from that what you will.I will add further details to this review later.

Jonathan · 8 March 2022