Anwyl Homes Catterall reviews

★★★★★ 5/5

Trustpilot

Lee was very friendly and professional…

Lee was very friendly and professional on arrival, he explained that the issue was and how he was going to rectify it before he began working. Very satisfied with his work. He also noticed our front door had dropped and adjusted accordingly. He went the extra mile.

Jess · 24 November 2023

★★★★★ 5/5

Trustpilot

Paul a service technician came out…

Paul a service technician came out today so sort an on going issue (two years!) with insulation above the garage.After poor service from anwyl themselves Paul was a refreshing change! He was fantastic! Professional, helpful, conscientious and did an excellent job. I really can't praise him enough.

MISS · 23 November 2023

★★★★★ 5/5

Trustpilot

Very jolly and nothing was too much for…

Very jolly and nothing was too much for him

Penelope · 21 August 2026

★★★★★ 5/5

Trustpilot

Great Customer service

Was having an issue for a while with the Dishwasher at my Anwyl home which Tony Murray sorted efficiently in a couple of hours. He has a good eye for detail and shared practical recommendations to sort the issue.

Aneesh · 3 September 2026

★★★★★ 5/5

Trustpilot

Anwyl Snagging

Lee Reynolds & Richard Nelson have just completed some snagging issues at my property. Really just wish all workmen from all trades & professions were as courteous & professional as these two, also cleaned up as if they have never been here. Absolute credit to Anwyl.Also thank you to Sophie for orchestrating everything.

Paul · 14 June 2023

★★★★★ 5/5

Trustpilot

Chris turned up on time and was very…

Chris turned up on time and was very pleasant and professional

Ann · 7 August 2026

★★★★★ 5/5

Trustpilot

Little update on my previous feedback

Little update on my previous feedback. I would also like to thank Ian snr, for all his help. He has sorted out any issues immediately, and is always friendly and happy to help.

Victoria · 19 August 2024

★★★★★ 5/5

Trustpilot

Great man would recommend

Paul · 21 September 2026

★★★★★ 5/5

Trustpilot

Cross Fields New Build

We bought our Anwyl Home in Feb and we couldn’t feel more at home. Our experience from the beginning starting with Debbie in the sales office was fantastic and from her communication, honesty and friendly approach allowed us to feel completely at ease throughout the whole process, this being something we valued as first time buyers. The site manager Ian, and Pete have also been brilliant in helping us with any queries/snags we had once we moved in which allowed us to really enjoy the first few months without worrying about anything. All of the new builds are stunning and we are extremely happy at Cross Fields thanks to Anwyl and all of the team.

Charlotte · 3 September 2024

★★★★★ 5/5

Trustpilot

Tony Murray did a great job on my floor

Customer · 19 August 2026

★★★★★ 5/5

Trustpilot

Review for Mr.Chris Appleton

Mr.Chris Appleton was the technician who came and we were extremely pleased with his work. He was polite, kind, and completed the work in the best fashion. We would like to thank him for doing a very good job!

Malti · 26 April 2024

★★★★★ 5/5

Trustpilot

Top Job

Great response to our concerns, Lee and Chris attended and completed the repair work, they both were very professional, completed the work to a high standard, and resolved the problem putting everything back in place. I am so grateful to them for finding the most straight forward solution to the problem. Thank you Lee and Chris

Jane · 16 February 2023

★★★★★ 5/5

Trustpilot

Peter was just great 😊

Peter came to fix our front door as we had issues with bugs getting in, he was brilliant such a lovely man and full of knowledge. Peter went above and beyond to make sure everything was fixed for us.

Amy-mai · 19 April 2024

★★★★★ 5/5

Trustpilot

Chris Appleton Did an Amazing Job

In the 6 months since moving into our house, we have had around 4 service technicians come out to the property. Chris Appleton has been the best by some margin. The care and attention that he has spent, make fix any minor issue we have had is fantastic. Thank you, for a brilliant job!

Jack · 19 April 2023

★★★★★ 5/5

Trustpilot

Good after care - service.

Had a small leak in en-suite toilet, which marked ceiling in hallway. Leak was fixed a couple of weeks ago. Chris Appleton came round today and replastered patch in ceiling, then repainted. He did a brilliant job. Also resealed toilet.

John · 28 March 2024

★★★★★ 5/5

Trustpilot

Helpful, fast and perfect job done

Lee Ashworth was helpful, timely and did the job to a high standard. Explained what he had done very clearly and I am very happy with the results. Thanks very much Lee

Leigh-Anne · 20 August 2024

★★★★★ 5/5

Trustpilot

Winnington Place

The Anwyl team on the Winnington Place site have all been great. The ladies in the sales office were always helpful and approachable and responded to queries in a very timely manor. Once we completed and the site team became our point of contact Keith the assistant site manager and the rest of the team have been great. They have been more than happy to help with any very minor issues and they were sorted within the next working day. Excellent customer care from the site team. Highly recommend Anwyl homes, especially the winnington site.

Lizzy · 19 August 2024

★★★★★ 5/5

Trustpilot

5 Star Service

We have just bought our first Anwyl home and are absolutely delighted. The whole process, from reservation to completion, has gone so smoothly. Linda and Carole have been utterly awesome, always going above and beyond to help. Thank you ladies! The house is beautiful and finished to such a high standard. Thank you Ian and the team. We are so happy and absolutely love the house!

Mrs · 19 November 2021

★★★★★ 5/5

Trustpilot

Superb workmanship.

Paul was superb with his work at our house. Everything was done to perfection. He checked, checked and checked everything was perfect. Asked me to check I was happy before he left also. The quality of work by Paul is extremely good. Would highly recommend.

James · 7 December 2023

★★★★★ 5/5

Trustpilot

Thank you to Lee ashworth for coming…

Thank you to Lee ashworth for coming and checking the floor, he has referred the job and we are just waiting for a date for it to be completed. Lee has been out to us before and both times he has been informative and great help. Thank you.

Amy · 25 September 2023

★★★★★ 1/5

Trustpilot

Poor customer service

The cement sealing around the house has been done very poorly, and there are obvious gaps and unfinished areas. Because of these gaps near the roof above the front door, bees are now entering. Then I contact the customer service, they ask me to call out own contractor filling under 2 years warranty.

Zoe · 20 May 2026

★★★★★ 4/5

Trustpilot

We really like our new home

We really like our new home, I can't thank Helen (from the sales team) enough! She has been approachable and friendly right from the start. Gareth and Phil (site managers) have been super helpful. They have made sure that we’re happy with our new home and has ensured the work is of the highest standard. Thank you to everyone at Anwyl - much appreciated. Jit

Jit · 11 January 2022

★★★★★ 5/5

Trustpilot

Fixed bathroom ceiling

Chris came to fix our damaged bathroom ceiling 6 weeks sooner than expected due to a cancellation. He was friendly, efficient and very thorough, removing and replacing the damaged section as opposed to patching it up. Looks perfect now. Thanks Chris

Alyson · 1 March 2024

★★★★★ 5/5

Trustpilot

Paul was extremely helpful

Paul was extremely helpful. The only technician we have had who has identified issues appropriately and went out of his way to help! We had previously had 5 separate visits re our front door he has now ordered us a new one!Thank you!

Bethany · 18 January 2024