Hamptons Caterham reviews

★★★★★ 1/5

Google

I have been calling this branch all week to try and view a property. I was going to get the property, because I really liked it. I was going to stay there for years, and pay my rent every month. We called on Monday and asked to do a viewing on Saturday; they said no because they were waiting to see if more people were interested. I called again on Wednesday and they said they booked a group viewing for Thursday. They didn’t even tell us, and anyway we couldn’t go because we work full time. We called again today, apparently no one has made an offer yet, but still they don’t want to show us the house on Saturday because the lady “doesn’t want to work on a day off”. So yeah, this agency is VERY difficult to deal with and it makes it impossible to do viewings.

Martina · 24 August 2021

★★★★★ 5/5

Google

Hamptons were brilliant purchasing a house from them, Emma and Colin went over and above to make sure the whole chain worked! Would highly recommend working with them so take some of the stress out of the moving process.

Jennie · 25 August 2019

★★★★★ 5/5

Google

I recently transitioned a property I own from long-term to short-term lettings. I'm happy I chose Hamptons as my short-term letting agents. The Lettings team at the Caterham office was very professional, engaged and knowledgeable. Matthew and Molly have been especially helpful and ensured that things went smoothly. They found tenants even before the property was on the Hamptons website. Cheers!

Stephen · 24 August 2023

★★★★★ 5/5

Google

Very pleased with the service from Hamptons. They managed to get us asking price in a pretty flat market and supported both sides through to completion in reasonable time. Always friendly and professional. Would recommend.

Georgie · 22 November 2024

★★★★★ 5/5

Google

Rented a property via Hamptons recently and the service has been brilliant. Christina looked after me, keeping me up to date with every step and responding very quickly to any queries I had. All in all a very positive experience, I’d recommend them to landlords and tenants alike.

Lorraine · 26 January 2024

★★★★★ 5/5

Google

Hamptons were the agents for the property we bought. They were professional, kept us updated more reliably than our own solicitors, and regularly checked in. Communication was clear and consistent throughout. Elliot and Carrie in particular were excellent!

Adrian · 10 August 2025

★★★★★ 5/5

Google

A very positive experience from all the team at Hamptons Caterham, right from the very start to Exchange. Most notably Denise who did a great job in navigating everyone through the inevitable bumps, all with great humility and humour. A pleasure to deal with every time.

Helen · 24 August 2023

★★★★★ 5/5

Google

We have recently completed on our house purchase through Hamptons and worked closely with Donna - she was a pleasure to work with, helpful throughout and always prompt to respond to our many questions. Thank you for all of your support in our purchase!

Stephen · 24 August 2023

★★★★★ 5/5

Google

Thanks so much for being so helpful in enabling us to move into the home we love. Tina and Amy were brilliant from start to finish, so friendly and did everything they could to make it possible. Thank you so much, PiersPositiveResponsiveness, Quality, Professionalism, Value

Piers · 24 August 2021

★★★★★ 5/5

Google

Hamptons achieved a good market rental and were both patient and professional with me through the process to ensure that I was happy with the new tenants. Thank you Hamptons.

Kevin · 25 May 2024

★★★★★ 5/5

Google

We bought and sold using Hamptons in caterham The whole team really professional. They helped us at every step. Valuation purchase and sale all in under 3.5 months. Willing to go extra Mile. Gave us reassurance when needed. Can’t recommend them enough!

Mark · 24 August 2023

★★★★★ 5/5

Google

Christina at the Caterham branch worked incredibly hard to find us a new tenant. We ended up having a choice of 2 which was great.

Nicola · 24 July 2024

★★★★★ 5/5

Google

A five star review for Elliot at Hamptons Caterham.! We are now in the home of our dreams and his care, calmness and professionalism helped us achieve this!

Andrea · 10 August 2025

★★★★★ 5/5

Google

Excellent service from Elliot and Laura. Very professional throughout and supportive as we got towards exchange and completion.

Chris · 3 November 2024

★★★★★ 5/5

Google

Couldn’t recommend enough. Oliver was helpful form start to finish and nothing was ever too much. They helped the property get across the line and managed the chain very well and got the property through to completion with minimal hiccups. Once again thank you for everything.

Reece · 24 August 2020

★★★★★ 4/5

Google

Finding a rental property would have been daunting but was made easy by the help of Christina Petitt a consultant at Hamptons. She is very professional, and patient with us. Thank you very much.

Beatrice · 27 November 2023

★★★★★ 1/5

Google

The worse service ever, missed 'launch' date, forgot to send us photos to choose, launched with wrong price and when they wanted not when we wanted. Had to chase them all the time, not a good experience

AJ · 24 August 2023

★★★★★ 5/5

Google

Listed and sold within 2 months during a very difficult market, due to the fallout of the mini-budget. Realistic advice and good communication. Proactive at expediting the exchange of contracts. Would use Hamptons for our next sale

George · 24 August 2023

★★★★★ 1/5

Google

We have booked in a valuation with Hamptons and they never showed up nor made any call to inform us. Very unprofessional and will never use their service again.

Meenu · 25 February 2024

★★★★★ 5/5

Google

We have approached Hamptons in Caterham over a year ago seeking assistance with letting out our house. Calum Griffiths, a Senior Lettings Consultant who used to work for the Caterham office helped enormously, and the lease was agreed in a very sort time. Recently, we have concluded the next lease agreement with tremendous help of Jo Davis, Head of Lettings, and Molly Daniels, a Lettings Consultant, who have provided their readiness and flexibility with addressing a few rather complicated organisational issues. Based on our experience, we recommend Hamptons in Caterham to those who is looking for a professional help with letting or renting, as well as selling/buying, property in Caterham and its vicinity. Sergey and ElenaPositiveResponsiveness, Quality, Professionalism

Sergey · 24 August 2022

★★★★★ 4/5

Google

We recently sold our house through Hamptons' Caterham Office. Overall, the whole process and their service was well organised and professional. First we were looked after by one estate agent who has meanwhile left Hamptons, and during that time we had some issues because she didn't seem very motivated and she didn't keep the communication between the people who viewed the house, her colleague who did the viewings, herself and us flowing as she should have. Things got much better though when Donna Colston took our case on. She has been amazing: very responsive, professional, effective, skilled and always on top of the process. She kept us well informed and did a very good job in moving the transaction forward at any stage, especially by speaking to all parties involved. After we had accepted an offer, she would talk to the buyers, their solicitor, our solicitor and us regularly, she would know where everyone was standing and coming from and where there were issues left. This really helped the buyers and us to sort out issues, especially where the solicitors on both sides weren't very helpful, and to bring the transaction to a timely close.PositiveResponsiveness, Professionalism

Simone · 24 August 2022

★★★★★ 5/5

Google

Christina from Hamptons was very helpful in helping us find a place that we loved. The process was smooth and easy, would definitely recommend them.

Dr · 25 April 2024

★★★★★ 5/5

Google

Had a great experience house hunting and viewing with Sara from the Caterham office. Personable and professional with a genuine passion for helping her clients.

Andrena · 25 April 2024

★★★★★ 5/5

Google

In our search for a rental property recently, we received a very professional service from Hamptons in Caterham. Matthew in particular was extremely on the ball and managed our property search with extreme efficiency and smoothness. I can safely say that we have become life-long loyal clients.

Rana · 24 August 2022