Every review we hold for the Caterham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOf three agents in Caterham, we selected Hamptons, not because they said they could get us the highest price, but because they believed in the estimate they gave and it was aligned with what we believed too!
A few minor hiccups in comms at the beginning but once sorted the service was excellent. We had several of their sales staff show people around and Elliot brought the winning couple over and handled the comms from there. The sale and onwards purchase was fraught with challenges and took way longer than it would with issues in the chain (of 7 properties). None of them related to our sale or purchase, but Elliot was instrumental in having the whole chain talking to each other and providing almost daily updates. and speedy responses to any email we sent. (Thanks Elliot!).
A special mention also to Carrie who took over while Elliot was away without missing a beat and was also very forceful😉 at making things happen. (Thanks to you too Carrie!)
All in all, a great experience. Thanks to the whole team behind the scenes too, you know who you are.
Chris · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are so glad to hear that our team at Hamptons was able to provide you with great service and a smooth experience, despite the challenges in the chain. We truly appreciate your support and are grateful to have had the opportunity to work with you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe recently purchased a home through Elliot at Hamptons in caterham.
We had an excellent experience purchasing our home thanks to elliot. From start to finish, communication was clear, prompt, and reassuring, which made what can often be a stressful process feel much more manageable.
Elliot worked really hard during a particularly challenging period in the transaction. His persistence, professionalism, and proactive approach really helped push the sale through when things became difficult. We always felt informed and confident that everything possible was being done to keep things moving.
Would defiantly recommend!
Thank you Elliot
Kelly · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that Elliot provided excellent service during your home purchase. We pride ourselves on clear communication and a proactive approach, and we are happy to know that it made your experience smoother. Thank you for choosing us and for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe just sold our house and bought a new one with Hamptons and it was a great experience throughout. Everything went smoothly, and their advice on the valuation and sale was really helpful.
I want to give a special shoutout to Anna. She was amazing, always there to answer questions, chase things up, and give advice when we needed it. It felt like she really had our backs throughout the whole process.
Nadia · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to know that our team, especially Anna, went above and beyond to make your experience with Hamptons a smooth and successful one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe cannot recommend Hamptons highly enough! From our very first conversation about viewing a property, the entire team was approachable, responsive, helpful and genuinely friendly.
A special and heartfelt thanks goes to Carrie, whose knowledge and expertise in the property sector are truly second to none. She was the vital link between all the properties in our chain and the solicitors, helping to turn what was a very stressful couple of months into a far smoother experience. Her open communication, constant updates and exceptional liaison skills made all the difference.
Carrie was always available to speak with us and her professionalism, combined with a personal touch, was something we deeply appreciated. She was always very patientWe were also supported by Elliot during the process, who, like Carrie, was always approachable and ready to help.
Over the year it took us to find our new home, we interacted with many estate agents and none came remotely close to the service we received from Hamptons. Thanks to Carrie and her team, we’ve now found our forever home and for that we’ll always be very grateful! We wholeheartedly recommend Hamptons to anyone beginning their property journey!
Claire · 7 September 2025
Agent replied · 9 September 2025
Thank you so much for your kind words! It was a pleasure to help you find your forever home and we're thrilled that our team, especially Carrie, made a positive impact. At Hamptons, we strive to make the property journey as stress-free and enjoyable as possible. Thank you for recommending us! Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleI found dealing with Hamptons a very positive experience. The staff were all professional, friendly and efficient and supported us through the whole process. As we had no chain, the sale of our property from listing to completion only took 3 months. There were a couple of occasions when I had to press for a less vague explanation for the cause of delays at the buyers' end but the agents did follow through and clarify the facts.
Christopher · 27 September 2025
Agent replied · 26 December 2025
Thank you so much for your positive review! We are thrilled to hear that you had a great experience with our staff and that the sale of your property went smoothly. Our team is committed to providing professional, friendly, and efficient service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a brilliant experience buying our home Hamptons and in particular their associate Elliott Purcell from Hamptons Caterham. From start to finish, he was incredibly helpful, professional, and genuinely invested in helping us find the right home. He went out of his way, often above and beyond to make sure we got exactly what we were looking for.
His guidance gave us real peace of mind at every step, and we always felt in safe hands.
We’re absolutely thrilled with our new home, and a huge part of that is thanks to Elliott! I wouldn’t hesitate to recommend Hamptons Caterham, and especially Elliott Purcell, to anyone looking to buy.
Absolute Legend !
Ray · 4 May 2025
Agent replied · 26 May 2025
Thank you so much for sharing your experience with us! We are thrilled that Elliott Purcell and our team at Hamptons Caterham were able to provide such a positive and professional experience for you. We always strive to go above and beyond to help our clients find their perfect home. Enjoy your new home and thank you for recommending us! #absolutelegend #happyhomeowners #HamptonsCaterham. Best wishes, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleWe used Hamptons to buy and sell to secure an amazing family home. Elliot and Anna were both excellent professionals who made a potentially stressful experience as smooth as possible. We really appreciate their service. We would recommend Hamptons to anyone wishing to sell or buy.
Michael · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for choosing Hamptons for your real estate needs! It was our pleasure to assist you in finding your dream family home. Our team strives to make the buying and selling process as stress-free as possible. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe completed our sale one week ago and want to thank Elliot Purcell most warmly for looking after everything with such care. His actions were pivotal in the resolution of problems created by externals and he attacked these issues with diplomacy and determination. Elliot has been our main contact throughout but we also thank Colin Gilbert for a sound valuation at the outset and Carrie Rudge for adding extra weight when needed. Elliot really goes the extra mile and we greatly appreciated having him as our Hamptons contact!
Deborah · 4 April 2025
Agent replied · 26 May 2025
Thank you for your kind words! Our team at Hamptons is dedicated to providing exceptional service and it's wonderful to hear that Elliot, Colin, and Carrie were able to exceed your expectations. We will be sure to pass along your compliments to them. We sincerely appreciate your business and look forward to working with you in the future. Best wishes, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleCan't thank Hamptons enough. We were struggling to sell our property and get viewings. Once we changed to Hamptons the viewings came thick and fast. Anna and Elliot were brilliant, worked tirelessly on our behalf and kept us up to date. Thank you.
Michael · 16 January 2026
Agent replied · 16 April 2026
We are thrilled to hear that you had a positive experience with Hamptons! We pride ourselves on providing top-notch service and helping our clients achieve their goals. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe've just completed on a property in Caterham, Elliot was a different class, we hadn't realised what that this is what an Estate agent should do.
It ended up being a complicated sale process and Elliot managed the process extremely efficiently. He kept all sides in the loop and chased up with the mortgage brokers, solicitors and kept us informed the whole time, which massively reduced the uncertainty on our side and without a doubt speed up the process.
We would out a doubt be using Hamptons when it comes to selling... but not for a while!
Thanks Elliot, all the best
Ronan · 26 November 2024
Agent replied · 10 December 2024
Thank you for taking the time to leave us a review Ronan. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleCarrie and Anna at Hamptons Caterham were brilliant! Very friendly, clear, communicative and honest team throughout the whole house sale process. After months of not finding the right buyers, Hamptons quickly found us our buyers and with a respectable offer - we couldn’t be happier. Would not hesitate to recommend them.
Kelly · 27 October 2025
Agent replied · 26 December 2025
Thank you for your amazing review! We're thrilled that our team at Hamptons Caterham provided you with excellent service and helped you find the perfect buyers for your house. We pride ourselves on our friendly and honest communication and we're so happy to have been able to exceed your expectations. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThanks to all the team at Hamptons. Especially Carrie, Elliot and Anna. Our house sale was a very difficult and complex sale. Their friendliness, professionalism and communication were second to none. I would highly recommend using their services.
Guy · 16 February 2026
Agent replied · 16 April 2026
"We are so grateful for your kind words and recommendation! It was our pleasure to help you with your challenging sale. The entire team at Hamptons worked hard to ensure exceptional service and communication. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExceptional Service from Hamptons Caterham, Highly Recommend!
We recently purchased a property through Hamptons Caterham, and I cannot speak highly enough of the service we received, especially from Carrie. From the very start, she was a pleasure to deal with, professional yet real, striking that perfect balance of being approachable without trying too hard, which is something we really appreciated.
Throughout the process, Carrie was always incredibly responsive, replying to emails on the same day and making an effort to call back promptly if she was unavailable. She truly went above and beyond to ensure everything ran smoothly for us, making the whole buying experience remarkably simple and stress-free.
What stood out most was that our conversations felt genuine. I wasn’t just dealing with an estate agent, Carrie’s approach felt much more personal, which made the entire experience so much more comfortable and enjoyable. Her professionalism, combined with a real personal touch, is what set Hamptons apart for us.
We would absolutely recommend Hamptons Caterham, and if you’re lucky enough to have Carrie handling your purchase, you’ll be in very good hands!
Stuart · 17 October 2024
Agent replied · 23 October 2024
Thank you for your wonderful review Stuart. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleMy five stars are all for Elliot at Hamptons, Caterham. It was a difficult time for me and he was always patient and kind, staying calm and pleasant in the face of many problems along the way. There was a huge 'phew' at the end if it all and i wouldn't have survived it without him.
Sarah · 10 August 2025
Agent replied · 9 September 2025
Thank you for the glowing review! We are thrilled to hear that Elliot provided you with such exceptional service during a difficult time. Our team at Hamptons, Caterham is dedicated to providing our customers with a positive and stress-free experience. We appreciate your support and look forward to continuing to serve you in the future. #CustomerSatisfaction #ExceptionalService
Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAnna Szucs was amazing with our sale and got us a great deal. Shame about the sales progressor Amy who lacked professionalism and made the experience hell for us. I recommend if you go with the agency then ask for Anna S and make sure Amy is no where near your sale/purchase to avoid further stress.
Nazanin · 6 August 2025
Agent replied · 26 December 2025
Thank you for your review, we are thrilled to hear that Anna provided you with exceptional service. We apologize for any negative experience you had with our sales progressor and will take your feedback into consideration to ensure a smooth and professional experience for all our customers. Thank you for choosing our agency and we hope to serve you in the future with the same level of excellence. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a valuation with Carrie at Hamptons in Caterham. She is by far the most impressive Agent in the area and in her field. Professional, knowledgable, passionate, presentable and honest are just a few ways I would describe her. Hamptons stood out and they really are unlike any other Estate Agent in the area - they go the extra mile with every detail and have their clients at the forefront of everything they do. I would recommend them.
Stass · 16 March 2026
Agent replied · 16 April 2026
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExcellent customer service. Thanks to Christina Petitt, my move into my new apartment was stress free. With prompt responses and follow-ups Christina helped make my move a success. Thanks for the service.
Claude-Noel · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We strive to make our customers' moves as stress-free as possible, and we're thrilled to hear that Christina was able to make your move a success. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you so much to Elliot and the team at Hamptons for a brilliant experience moving house. Elliot has been absolutely fantastic - always so cheerful, friendly and helpful . He has been incredibly conscientious throughout the whole process, helping to push the house move through very quickly. He kept us informed at every step and has been a pleasure to work with. We would highly recommend! Thank you Hamptons!
Nathalie · 9 December 2024
Agent replied · 10 December 2024
Thank you for your review Nathalie. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleWe wanted to say a huge thank you to Anna and the Hamptons Caterham team for their help finding us first‑time buyers our dream home. Anna, Carrie and their teams communication throughout made the whole process smooth, friendly & …
Danica · 16 November 2025
Agent replied · 26 December 2025
Thank you for choosing Hamptons Caterham to help you find your dream home! We are thrilled to hear that Anna and our team provided you with smooth, friendly, and stress-free communication throughout the process. We greatly value your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI was looking for the perfect property to rent which I found with Hamptons, I was the first person to view it and didn't want to lose out on it, well the wonderful Christina made that happen! She is amazing at her job, any queries I had Christina was quick at getting back to me. Also Jessica was super quick at getting the tenancy agreement sorted and signed. I'm really impressed with these ladies and they're a real credit to Hamptons, I would highly recommend renting from them
Emma · 24 June 2024
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review Emma. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleI would like to express my sincere appreciation to Hampton Estate Agents in Caterham, especially Anna, for her outstanding support throughout the entire process of purchasing our new home. From the very beginning, Anna demonstrated …
Alex · 16 December 2025
Agent replied · 26 December 2025
"Thank you for your kind words! We are thrilled to hear that Anna provided exceptional service during your home-buying journey. We pride ourselves on professionalism, patience, and going above and beyond for our clients. We are so glad that … More
★★★★★ 5/5
GoogleFirst class and Anna was exceptionally good at her job. We were kept informed every step of the way and even when we came across one or two problems they did all they could to resolve the situation. Very professional and so pleased we chose Hamptons!
Elaine · 4 September 2025
Agent replied · 9 September 2025
Thank you so much for your wonderful review! We are delighted to hear that Anna provided top-notch service and kept you informed throughout the process. Our team at Hamptons works hard to ensure a smooth experience and we are so grateful you chose us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Elliot and cannot recommend him highly enough. From start to finish, his professionalism and dedication exceeded all expectations. He guided us through every step of the process with clear communication. It could have been a stressful experience buying our first house but Elliott made the entire process seamless. Thank you for making this such a positive and successful experience!
Daria · 20 December 2024
Agent replied · 27 December 2024
Hi Daria, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
★★★★★ 4/5
GoogleWe are currently viewing properties in the local and surrounding areas and last weekend was our first time viewing a property through Hamptons. Christina (the weekend representative) was EXCELLENT!
She was knowledgeable with the property and oozed a real warmth and professionalism. So much so that her knowledge of what was on offer through Hamptons led us to viewing a 2nd property. She is a real credit to the branch!
Derek · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your experience with us! Christina is a true asset to our team and we are glad she provided you with exceptional service. Best wishes, Lucy, Customer Feedback and Support Team
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