Cubitt & West Caterham reviews

★★★★★ 5/5

Trustpilot

Invaluable local knowledge …

Elouise and her team have been excellent when handling both my recent purchase and a sales listing. Their knowledge of the localMarket and the properties is invaluable. They really care about your transaction and this shows is their attention to detail

Pip · 16 September 2024

★★★★★ 5/5

Trustpilot

Just started the process of purchasing…

Just started the process of purchasing a property and have had a really great experience so far, with very respectful, helpful and kind staff. Robin and Nicola have been so patient with my phone calls and emails and so efficient in communication. Keeping me updated every step of the way, and Maddison has been so efficient and helpful. Would certainly recommend!!!

CF · 18 July 2023

★★★★★ 5/5

Google

Lucy and her team have gone the 'extra mile' for us on the sale of a relatives house. The service they have given us is second to none and they should be commended! Thank you for all your efforts.

John · 11 October 2024

★★★★★ 5/5

Google

Superb service from Lucy and the team. We were impressed by the communication and professionalism throughout the process and would certainly come back to her again in the future. Thank you Lucy for all your hard work.

Duncan · 9 November 2024

★★★★★ 5/5

Trustpilot

While it took a while to sell our house…

While it took a while to sell our house due to economic climate, the team were always very helpful. Once the house was sold we were kept fully informed of what was happening. Julie was also constantly keeping in touch with our buyer's solicitors who at times were very slow. We do not plan on moving again but would definitely recommend them

MRS · 14 June 2023

★★★★★ 5/5

Trustpilot

Very helpful

Dan was very helpful in showing us a property that we found that we liked. Two viewings were held so all the prospective tenants could see the property. We were able to negotiate the fine details and smoothly commence the moving process. Everything went well.

Ryan · 21 June 2024

★★★★★ 5/5

Trustpilot

That a HUMAN is always there ready to give advice. a

Marcus was great, he understood my panic and emergency to rent my property due to the mortgage increase. What can I say. Marcus achieved all this in a few days. Within 2 weeks the home was let and moved into. Paperwork and tenants all made simple. Even for me. Thank you Marcus.

Jane · 1 February 2024

★★★★★ 5/5

Google

I am really happy with the service I have had from the whole office in Caterham, special mentions to Lucy Prior for being very straight talking knowledgable, pleasant and efficient to work with and Alessandra Falcini for being so patient and helpful with some of the complications at the end of the process. I've just completed a sale yesterday and been dealing with Cubitt and West Caterham for around 8 months. Solicitors do love to complicate things and then go quiet on you cos they're too busy to... whatever. Followed by last minute changes and questions etc . The team in Cubitt and West simply, stayed calm, professional and did everything they could (with in their power) to help and keep things on track both before and after completion. So, thanks team, for keeping things smooth.

Robin · 8 January 2025

★★★★★ 5/5

Google

Came into the office, and was welcomed by a sea of happy faces, in particular Brooke & Hannah. I required a valuation for my property which was available the next day & when Lucy came over I was very happy with everything that they can offer. The timing isn’t quite right for us to sell but when it is, we will be going ahead with Cubitt & West

Darren · 23 October 2022

★★★★★ 5/5

Trustpilot

Reliable, efficient & helpful service

C&W helped us to sell our late mother's house, dealing with marketing & viewings and liaising between all parties including the buyer and solicitors. Julie Bramble, the Senior Sales Progressor, was always cheerful, helpful and efficient, replying to all queries within a very short time and prompting third parties when required, without having to be asked. Julie is an asset to the company.

André · 12 April 2023

★★★★★ 5/5

Trustpilot

A* Star Service at Cranleigh C&W

An exceptional team who have gone above and beyond to help me. They have all made a stressful process a lot less stressful and significantly smoother. Special thanks to Kerry-Ann who has the patience of a saint and always goes the extra mile to assist you. I am so grateful for all the help and emotional support!

Emma · 27 September 2023

★★★★★ 5/5

Trustpilot

Very friendly

Very friendly. Helping you as much as they can

Amber · 8 October 2026

★★★★★ 5/5

Trustpilot

I found my new home through Cubitt &…

I found my new home through Cubitt & West and am very happy with my experience to date.Millie is my point of contact, having introduced me to my chosen property. And when she is not available, colleagues in the office have all been most helpful, efficient and supportive.I am more than happy to recommend.

Sian · 23 November 2023

★★★★★ 5/5

Trustpilot

5 Stars for Cailean

Cailean was excellent and made up for the short comings of certain other staff members within the branch. He was responsive, conscientious, helpful and also went above and beyond to try and help us escalate enquiries that weren't his direct responsibility. To Cailean alone I give 5 stars for taking responsibility of our purchase. I hope other staff members learn to embody his traits and the respect he shows to his clients.

Andy · 17 March 2022

★★★★★ 5/5

Google

Me and my husband would like to say a very big thank you to Ben for helping us securing our property. His communication between us and our sellers helped a lot in difficult circumstances during the lengthy process. He has been honest the whole time and have a very good customer relation and understanding us as individuals. Thank you also to his team. Would definitely recommend them.

Helga · 23 October 2022

★★★★★ 5/5

Trustpilot

Amazing experenice start to finish

Amazing experenice start to finish, we left our contract early, they timed us leaving with the new teants almost semesley and throughout our contract were extremely helpful and quick to get back to us. Which we feel puts them above previous estate agents we've had. We wanted to say a huge thank you to Marcus in particular ! Will defenitly be using you guys when its time to buy our first home.

Ellie · 22 February 2022

★★★★★ 5/5

Trustpilot

A big thank you!

Just wanted to give Julie Bramble a big thank you for all her hard work during the course of our house purchase which took 2 years. She was highly responsive, very professional and ensured we were kept up to date with how things were progressing. It was a long haul but finally got there, so many thanks Julie!

Alex · 26 July 2023

★★★★★ 5/5

Trustpilot

Exceptional Service.........

My experience with Cubitt and West, specifically Katie Sheridan and Abbie Tallack was exceptional taking a significant amount of stress moving to a new area! I thought selling was stressful and didn't expect the rental market to be such a challenge.

Sam · 18 September 2025

★★★★★ 5/5

Trustpilot

Cubitt & West were great, especially Julie Bramble!

Cubitt & West did a great job on selling our house. The staff are all super friendly, knowledgeable and professional. Once we had our buyer, the exchange and completion process was handed to their Senior Sales Progressor Julie Bramble. Now this woman is absolutely amazing and works tirelessly to keep a chain together and make sure everyone has a good outcome. Our sale and purchase was particularly complicated, but Julie was with us every step of the way and went beyond the call of duty to make things happen. She’s amazing and deserves a big bonus! Thank you.

Jp · 13 March 2024

★★★★★ 5/5

Trustpilot

I put my property on the market with…

I put my property on the market with Cubitt & West in Cranleigh in November 2020 having had a wonderful experience with them trying to help me buy a few years prior. Kerry-Ann has been wonderful the whole way through checking in and updating when possible. Very friendly, helpful and approachable along with Ross. Great team and very glad to have now sold my property with them and would absolutely use them again wonderful team!

Sabine · 3 August 2021

★★★★★ 5/5

Trustpilot

Julie and her team were supper…

Julie and her team were supper supportive through the whole move and considering Cubit and West did not sale my property and i only used for purchase She helped answer questions in relation to my property

Craig · 11 October 2024

★★★★★ 5/5

Google

Great service, I had a few issues throughout the purchase that were beyond the control of the agents. They handled this in a professional manner, were very upfront with communication, and even picked up on comms out of office hours to help this along Furthermore the agents I dealt with were kind, calm and considerate even though I was frustrated and impatient with them on a few occasions. Big thank you in particular to both Lucy Prior and Sophie Johnson who have gone above and beyond to help me throughout. I would highly recommend this service to anyone looking to move into the catchment area.

Charlie · 9 December 2024

★★★★★ 5/5

Trustpilot

Cubitt & West waterlooville They were…

Cubitt & West waterlooville They were very quick and thorough to sell our late father’s house .Julie Bramble was very knowledgeable about the intricate details etc and Mo Hussain was very confident in the sale and advertising process and they were lovely as well as very professional.I had to pop into a Cubitt& West office in North End and they were very helpful and friendly as well .I thoroughly recommend Cubitt & West .

Toni · 23 September 2021

★★★★★ 5/5

Trustpilot

Buying made easy

From first viewing the property with Lorraine, to the many conversations with Julie, dealing with Cubitt & West as a buyer was as smooth as it could have possibly been. Buying a house is always super stressful, but Julie was always ahppy to take my calls and answer my questions, keeping me updated along the way.

Alex · 23 August 2023