Bairstow Eves reviews

★★★★★ 5/5

Google

This review is for Zoe Haylock Myers, Mortgage Advisor and the sales team Jonathan Evans, Corinne Dixon and Nick Taylor. We bought our house through Bairstow Eves and got our mortgage through Zoe. Zoe made the whole process SO easy for getting a new mortgage, I couldn’t believe it. She was transparent and very professional. When changes were needed, she made them seem seamless. Would highly recommend her. The sales team were great. Jonathan, who I had most interaction with, was always cordial, a delight to interact with and just made the communication with our seller very easy. Thanks to the team’s responsiveness, they helped us move in a chain in 4 months - basically unheard of these days. Thanks for all your work, Bairstow Eves!

M · 13 January 2026

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ Review for Zoe Haylock Myers, Mortgage Advisor Zoe has been absolutely incredible! When we first spoke to her back in April, she helped us understand exactly what we could afford, even though it wasn’t quite as much as we’d hoped at the time. Instead of just leaving it there, Zoe gave us a clear, achievable plan to improve our borrowing capacity and supported us every step of the way. Over the past six months, she has worked tirelessly with us, guiding us through every stage, answering every question (no matter how small), and always making sure we felt confident and informed. Zoe’s professionalism and patience turned what could have been a stressful process into something smooth, simple, and genuinely enjoyable. Thanks to her hard work and dedication, we managed to massively increase our borrowing capacity. And we’ve just been accepted for our very first mortgage on a home we absolutely love and are so proud, something that wouldn’t have been possible without Zoe’s dedication and expertise. She truly went above and beyond for us, finding the perfect deal and making the entire experience completely stress-free. We’re so grateful for everything she’s done and couldn’t recommend her highly enough!

Maisy · 31 October 2025

★★★★★ 5/5

Google

Just want to say a huge “THANK YOU “ to Corinne and Nick in what turned out to be a protracted sale of our flat but we got there in the end . Throughout the process Corinne was AMAZING , so professional, she listened , supported and helped in so many ways beyond the call of duty . Nothing was too much trouble and Corinne kept in touch all the time which is a rarity these days with some companies but not Bairstow Eves … Communication was top notch and it meant a lot to myself and my husband as we live a few hours away from the Caterham office . Thank you Nick too in helping us in every way as well and at times again ,beyond the call of duty . Also a shout out to Louise who always was so helpful when calling the branch . We never met you all in person but feel we know you despite that . Our heartfelt thanks . Peter and Annie.

Annie · 31 October 2025

★★★★★ 5/5

Google

Can honestly say, Nick, Corrine and the team were the loveliest people, so caring and supportive! They helped us buy a shared ownership for the first time and were there for us the whole way, especially to help us with out very slow solicitors we chose! 5 stars! Welldone guys ! (Brought back in november)

Charlotte · 1 September 2025

★★★★★ 2/5

Google

I have just removed my property with Bairstow eves in Caterham and based on my recent experience I would not recommend them. Initially communication was good with regular updates however that was only for the first 2 weeks [Thank you Jonathan for that :) ]. I hardly had any viewings on my property and of the 3 viewings in 8 weeks that I did have I had to chase for feedback which I would have assumed would be standard practice for an estate agent to provide. It seemed they were not very motivated or interested in my sale and they blamed the low viewing numbers on ‘the market’ and ‘ the election’ . Whilst I know both of these things have had an effect on the market it seemed that this was an excuse being given to me due lack of proactivity. There didn’t really seem to be any proactive action being taken to insight any interest. I asked for my viewing figures on Rightmove and Zoopla and I am still waiting for this . I was told that all of their flat viewing numbers were low as a justification. Apart from listing my property on the sites there was hardly anything else that they did. Communication was little to non-existent and i had to call for updates. I often felt when calling for updates I was being a ‘bother’ to them and was often rushed off the phone. I didn’t feel I was being listened to throughout the process. On the couple of occasions that I did pop into the branch I didn’t experience a very friendly environment and the times when I did call there was never really any update, and I was often told things like ‘oh someone did enquire but ill have to check and get back to you if there has been anything else’. This was quite a regular response from them. Due to low viewing numbers, I asked if they felt there was any changes that could be made and only at that point was it suggested that we move pictures around and change the property description and even after this I had to chase for feedback to see if this improved anything. I would have thought that making changes etc would be something that I wouldn’t have to push myself. I feel I wasted time being listed with them and they did not make the experience an enjoyable one. When I said I wanted to end my contract with them they didn't seem bothered or even ask why I wanted to remove my property instead I was told 'that they had my details on file should they have suitable properties for my onward purchase ' (How Ironic? !) I only wish I had done more research on other agents in the area and not listed with them and I would encourage others to shop around before listing with them as this has set me back.

Reena · 20 August 2024

★★★★★ 5/5

Google

Bairstow Eve have been brilliant estate agents. Jonathan Evans, Nick Taylor and Corinne at Bairstow Eve Caterham branch were extremely professional and helpful particularly Jonathan who helped me with the sale. He was quick to arrange a viewing for the property I was interested in and he came prepared with all the information on the property. He was enthusiastic and was quick to put in my offer. Jonathan and the team have always maintained good communication throughout the sale process. I would most definitely recommend Jonathan and Bairstow Eve to anyone looking to buy a home in and around the area. Thanks again Jonathan and Bairstow Eve for your support throughout the process.

Mel · 21 June 2024

★★★★★ 5/5

Google

I want to say thank you to Louise and the rest of the team for making the first time buying experience very smooth and un-stressful, would recommend. :)

Keleigh · 13 January 2026

★★★★★ 5/5

Google

We have just completed the sale of my mother-in-law’s property and the team in Caterham were very good indeed. Nick, Corinne and Jonathan were so professional throughout and kept us in touch all the way through. They were excellent at liaising with all the relevant parties and importantly keeping everyone on the same page when nearing exchange. The family are extremely happy to recommend their service to others.

Duncan · 20 August 2024

★★★★★ 5/5

Google

After 18 years living in Warlingham I took the decision to sell my Flat and move to the coast to be near my family. The whole team at Bairstow Eves managed my sale and I was pleased to sell my property in 6 weeks. It has been a pleasure dealing with Nick,Corinne,Jonathan and Louise. Many thanks for all your help during the selling process. I would highly recommend Bairstow Eves Caterham Branch.

Ian · 30 November 2025

★★★★★ 5/5

Google

Nick, Corinne and Jonathan at Bairstow Eves in Caterham were absolutely brilliant! Why bother using anyone else??... Bairstow Eves in Caterham would not be Bairstow Eves in Caterham without each of them there! This is the second time my partner has used Bairstow Eves in Caterham - the same three names from this branch were involved in sale of a previous property back in 2009, which is when they originally did a great job, and they did yet another cracking job of selling another property for us again - which Completed in July of this year. We could not have asked for a better agency to act for us - from the very beginning with Nick's extensive knowledge and experience along with his non-hard-selling but proactive approach to obtaining our business in a very calm and friendly manner, to the effortless bookings and proactiveness in viewings - both Jonathan and Corinne excelled, demonstrating their years of knowledge and experience in the business. Nothing was too much for them - they went above and beyond (just like the first time). We had a very tricky sale, as our buyer was using TWO Solicitors to buy our property and to add, the other agents in the chain were rather absent during the whole process!! Corinne held everything together to get everything across the line and deserves a medal for what she had to deal with. It's a shame we are no longer in the area, but without a doubt, would use them again if we were still in the Caterham area. THANK YOU ALL SO MUCH for everything! I hope the big bosses get to see this review and reward accordingly! S&L xx

Scott · 13 April 2023

★★★★★ 5/5

Google

Thank so much to Nick & Corrine for helping me get my sale through to completion which was a very stressful time for me. Nick kept me updated throughout & was very professional. Thank you!

Aimee · 18 November 2024

★★★★★ 5/5

Google

Amazing service from all the team at Bairstow Eves Caterham. Jonathan has been absolutely brilliant to deal with on our journey to buy our first home. He has been super helpful, responsive and supported us through the whole process. Highly recommend!

Molly · 21 June 2024

★★★★★ 5/5

Google

Pleasant experience from the team in Caterham (Nov 2023-Feb 2024)! Corinne handled my enquiries and negotiations well. Jonathan was so lovely, caring, helpful on viewings and was very genuine!

Stass · 21 June 2024

★★★★★ 5/5

Google

Great service from Bairstow Eves who helped us sell our house in Caterham. Nick Taylor knew the local market inside out and gave us a lot of confidence when deciding which local agents to use. It was an easy decision. I would highly recommend Nick Taylor and his colleagues at Bairstow Eves in Caterham.

Jonathan · 13 April 2022

★★★★★ 5/5

Google

Nick, Jonathan, Corrine & Louise have all been fantastic from start to finish with the purchase of our new home in Caterham. We managed to get it through within a matter of weeks. Would highly recommend them as an agent. 5 Star service.

Mike · 28 March 2025

★★★★★ 5/5

Google

Nick, Jonathan and Corinne at Bairstow Eves Caterham were a pleasure to work with. Always kept us informed and very supportive thoughout the process of the sale of our property.. I have no hesitation in recommending them.. …

Dave · 13 April 2021

★★★★★ 5/5

Google

Jon, nick and corrine are an amazing team that work perfectly together. We had a turbulent time, 3 buyers, 4 houses! After nearly 2 years we’ve finally moved. They have been not only great agents, but also emotionally supportive throughout the last 2 years. (Which i really needed!) they didnt mind me calling 100 times a day either! :) huge thanks to them all, they are truly brilliant agents.

Z · 13 April 2023

★★★★★ 5/5

Google

A superb service, Highly professional and helpful at all stages. This is a small but very efficient office. Jonathan Evans was magnificent. We are most grateful. Highly recommended.

William · 17 April 2024

★★★★★ 5/5

Google

Bairstow Eves, were such a pleasure to deal with when buying our home. We have sold & bought through them on two occasions now & the staff went to great lengths to reassure & guide us during this process. We found them to have excellent & accurate valuations & are honest about expectations on each property & your budget. They were accommodating both in branch & whilst out viewing properties, of my physical limitations due to being disabled. They were considerate & realistic & offered us brilliant advice which helped us greatly. Thank you so much, I recommend no other Estate Agent in Caterham, as highly as I do BE.

Willow · 31 July 2019

★★★★★ 5/5

Google

Bairstow Eves in Caterham made the whole process of selling a house extremely easy. All the staff were competent, knowledgeable and very professional. Communication was excellent. I would highly recommend this estate agent.

Jane · 31 July 2018

★★★★★ 5/5

Google

Over the last few weeks I have had the pleasure of purchasing a property through Bairstow Eves Caterham and dealing with a jonathan Evans. Can not fault the service very very friendly helpful and efficient service. It felt like he has really gone out of his way to help make everything go as quickly and smoothly as possible. Really has been a pleasure and now looking forward to a early completion thanks to him

L · 31 July 2018

★★★★★ 1/5

Google

Do not trust these people. We were told lies about the new build property that we purchased. I would Never use them again and strongly recommend taking what ever they say with a pinch of salt.

Lesley · 17 April 2024

★★★★★ 5/5

Google

I am in the process of both buying and selling through Bairstow Eves in Caterham and I cannot praise the entire staff enough for their professional and helpful service. They keep you informed and call when they say they will!! I am also using their Conveyancing Service which is excellent and also using one of their solicitors. The solicitor is David McDonough at O’Neill Patient and I would highly recommend him.

Sue · 31 July 2018

★★★★★ 1/5

Google

Just called today to review a property and the agent had so much attitude just because I asked a few questions about the property.. i have two properties to sell and buy somewhere else.. so I will be taking my money to another agency!

Nazanin · 13 April 2023