5/5
TrustpilotWe were very happy with the service…
We were very happy with the service they provided.Matthew Kenton is a very professional and helpful man. All the staff is lovely and ready to help and explain if you need that. Thanks a lot, guys.
Trusted Agent profile · Castleknock
Sherry FitzGerald Castleknock Lettings Castleknock reviews
★★★★★
222 reviews across 2 platforms
Ashleigh Retail Centre Main Street, Castleknock, D15 H64K
Part of Sherry FitzGerald Castleknock Lettings, see every office.
Sherry FitzGerald Castleknock Lettings's office in Castleknock, at Ashleigh Retail Centre Main Street, is rated 4.1 out of 5 across 222 reviews on two platforms, including 47 Google reviews rated 4.6.
Reviews
Every review we hold for the Castleknock office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAmazing support and a pleasure to deal with
Roseanne helped us with the purchase of our country home and couldn't have been more helpful and supportive throughout the process. She was constantly on hand and incredibly responsive. She worked with us and supported both us and the sellers throughout the process. She facilitated a successful transaction on very agreeable terms between both parties. I couldn't recommend her and the team at Sherry Fitzgerald enough.
5/5
GoogleI would like to a big thank you to Tiernan, from sale agreed our process was very difficult due to lost deeds and Tiernan has always been a call away to help with anything he could. Without him I don't think we would of got our hosue. Thank you Tiernan :-)
5/5
TrustpilotRachel cooney
The communication with our advisor Rachel Cooney was absolutely brilliant she made every step of the journey stress free and the whole process went really smooth and fast . We recommend 100%
5/5
TrustpilotThank you Nora Meaney of Sherryfitz…
Thank you Nora Meaney of Sherryfitz Carlow…who make the whole purchase a fantastic experience!!
5/5
TrustpilotExcellent support for mortgage and mortgage insurance
Chris and Ivana were excellent throughout the whole process and helped us close in a timely and easy fashion. Job well done!
3/5
TrustpilotSherry Fitzgerald as Mortgage Brokers
My review actually relates to Sherry Fitzgerald's mortgage broker service.I was disappointed with the service but my situation was complicated by the fact that I was remortgaging and staff shortages in PTSB and in fairness to Sherry Fitzgerald when I complained they eventually dealt with it to my satisfaction.So I would simply say to potential customers that you keep a very close eye on the process as the banks are short staffed and the brokers can lose focus when it's such a drawn out process.
2/5
TrustpilotAt least lock the house up after viewings!!!
While the staff where very pleasant to deal with in general 2 things really sub standard.The first was that on visiting the house 2 days after they conducted a viewing i went to check the house and found the back door had not been locked and had been swinging open for since the view, surely one lesson of being an estate agent is lock up the house before you leave. in response i got a lame sorry.The second was that before the sale was complete the buyers want access for builders to take measurements, the sherry fitz agent then let them tear wall paper off the wall of one of the bedrooms. I asked for an explanation by phone, email and was studiously ignored.
5/5
TrustpilotSherry FitzGerald Letting
The Team at Sherry FitzGerald Lettings have been amazing to deal with! They kept us up to date throughout the whole process from viewing to getting the keys. They were excellent at coming back to us when we had questions or didn't understand anything. Really super nice team- Delighted to be renting with them.Eimear & Rory
1/5
TrustpilotTerrible company to deal with
Terrible company to deal with, I was looking to buy a house, we arranged for a viewing and they didn’t even show up or bother to let know they can’t come. So I was left waiting for an hour until agent finally answer her mobile phone, oh sorry didn’t you get my mail? No I didn’t. They also lie to you about the house, pushy, they don’t know anything about the house they are selling. They do know offcourse there are 3 bids on the house allready. Bad vibes tbh and will avoid them at all cost. Classic case of market leaders not caring about buyers, they deserve to go bust. I was dealing with greystones locations, avoid.
5/5
TrustpilotWe bought our first house recently and…
We bought our first house recently and I would highly reccomened Nora. She is very dedicated and professional. Nora answered any questions and was reachable date night, weekends and even during her annual leave. Thank you again for making our journey so easy
5/5
GoogleExcellent service start to finish. Pleasure to work with Julian. Highly recommend.
Agent replied · 24 August 2024
Hi Magid Thanks for taking the time to leave a review. It was a pleasure to do business … More
1/5
TrustpilotPurchased new house through Sherry Fitz
Bought new house where Sherry Fitz are the selling agent. They were on to me every week till the contracts were signed and after that, you will be lucky to get a reply. Never communicated about upgrade option, as a result, I now need to pay more if I want things changed because they didn't do their job. Typical "Big Company" with no sense of responsibility towards customers... There are better agents out there who will sell, let and manage your property 100 times better than Sherry Fitz so AVOID!!!
3/5
TrustpilotIf you are renting
If you are renting, you are legally entitled to the FULL rental history of the property. it must include every past rental and not just the last one.. This should be given by the estate agent BEFORE you move in. Then contact the RTB to verify all information is correct. Your rent should not have risen all through 2017 or during Covid restrictions 2020. Any rent between December 24th to July 2021 could only rise by a maximum of 4% annually. The 4% rule for RPZ has now been replaced and they can not add 4% since July 2021. Check RTB.ieFor rent increases.Failure to supply the FULL rental history is a breach of tenants rights and RPZ rules.Get a solicitor or threshold to check over your lease agreement and check what your legal rights are as a tenant and what your landlord is legally required to provide. Always know your rights and use the law as it should be
3/5
TrustpilotSlow
Found any sherry Fitz franchise I've tried to contact to be very slow to respond if they responded at all.
5/5
GoogleGreat team Julian and Co, very professional and helpful all the way during the whole process. Highly recommended
Agent replied · 24 August 2024
Hi Saif Thanks for taking the time to leave a review. It was a pleasure to do business … More
1/5
TrustpilotUnfortunately I am living a nightmare…
Unfortunately I am living a nightmare due to Sheery Fitzgerald. Im renting an apartamento for 2600 eur/month for almost 6 months and still didnt receive any one for Maintance and inspection. I currently dont have hot water neither heating system, for 2 days. They dont give any support, and the answer is "we need to wait", no other option presented. They "makeup" the apartment for the view before renting, when you move in, you start finding that the apartment is totally in bad conditions. Repeating, it is a 2600 eur/month apartament, now a old one. If you looking for a rent, do not rent with Sherry Fitzgerald, after signed the contract you are totally alone!
1/5
TrustpilotAvoid their incompetent Lettings agents
We used SherryFitzgerald to manage our rental property in D8 for 2 years. During the period, they inspected the property 4 times and told us it was all ok to be re-let. However on my own inspection I found serious water damage in 3 area that were totally ignored and cost 1000’s to put right. After a complaint was raised and followed up, nothing was admitted so we fired them! They are incompetent and just want to churn properties. Avoid! Avoid! Avoid!
5/5
GoogleMy friend had recommended Sherry FitzGerald Castleknock as she sold her apartment in Rathborne with them last year. We then sold our apartment with Sherry FitzGerald. Maria and Julian gave us great advice at the start and professional service through the sale + we got €12K more than we hoped to get. They also gave us great advice when bidding on another property with a different agent which we managed to get. Couldn’t be happier in our new home. Thanks guys 😊 P&C
1/5
TrustpilotMy personal experience with their…
My personal experience with their Galway branch in particular Tony Kavanagh has been very negative, issues dealt with in a highly unprofessional manner.
5/5
TrustpilotOutstanding service from start to…
Outstanding service from start to finish.
5/5
TrustpilotA very positive experience
Barry Ensor in the Rathmines office was a pleasure to deal with, I always felt he was looking after my best interest, he was really helpful and always ready to offer advice. I felt he gave a very professional service and I would highly recommend Sherry Fitzgerald to anyone thinking of buying or selling a property
5/5
GoogleSuccessfully closed a sale in a chain. I find SherryFitz is very professional, the Castleknock office was great to work with.
Agent replied · 24 August 2024
Thanks for taking the time to leave a review. It was a pleasure to do business with you and we wish you all the best for the future. Kind regards, All the team at Sherry FitzGerald Castleknock
1/5
TrustpilotTerrible experience from start to…
Terrible experience from start to finish. Rented me an apartment with dog urine ava mold everywhere. Very slow to fix things during the tenancy. Kept my deposit at end for no reason.
Agent replied · 24 August 2024
Dear Liz, Thank you for taking the time to leave feedback. We are sorry that your experience with our lettings franchise office was unsatisfactory.We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch asap.Regards,Sarah
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