Every review we hold for the Castle Donington office, from every platform, shown as written. First names only.
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5/5
GoogleFirst of all I would like to say how passionate and committed the Martin & Co team at Castle Donington are. Super friendly and efficient, communication exemplary.
I loved the personal video Ruby made of my property and set it to my favourite song. Simon is just amazing, his knowledge and expertise is a credit to the business. The team really make you feel valued and go above and beyond in the selling of your property. Hard act to follow.
Thank you π
Di Β· 13 February 2026
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5/5
GoogleWe recently brought our first home through Martin & co. We couldnβt be happier with the service they provided and help in the search. We would just like to give a special shout out to Ruby for helping us out with it all and always keeping us up to date whenever she could and making the process a lot a less scary.
Emily Β· 27 November 2025
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5/5
GoogleOutstanding service from Martin & Co. Ruby Dowler went above and beyond to support the transaction. Her communication and organisational skills were exemplary, especially in a transaction with added complexities. I wouldn't hesitate to use them again.
Julian Β· 13 March 2026
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5/5
GoogleAn excellent and professional service from Ella and the team at Martin@Co. From start to finish, their commitment to customer satisfaction was evident in every interaction. Throughout the purchasing process, they maintained excellent communication, ensuring we were consistently informed with regular and timely updates. Any questions or concerns we had were addressed promptly and efficiently, without any unnecessary delays. I would recommend their services without hesitation.
Pete Β· 30 April 2025
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5/5
GoogleWe brought our house through Martin & Co . Ruby was fantastic she went above and beyond for us and made the process less stressful. She was in constant communication with us , she is a credit to your company and would definitely recommend to other people to use them very professional.
Trudy Β· 29 September 2025
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5/5
GoogleSimon has been outstanding from start to finish throughout the entire purchase process. From the very first viewing, he guided us with professionalism and care, clearly explaining each step and ensuring we felt fully informed. At the offer β¦
Ram Β· 13 October 2025
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5/5
GoogleWe have recently sold our house with Simon Kelsey as our estate agent, and he was also the agent for our ongoing purchase. Estate agents often receive some bad press and can be the unsung heroes of a sale/purchase transaction, but for us, the service Simon provided has been worth every penny and more. Unfortunately, we had a very tricky transaction, encountering many hurdles along the way both with our sale and purchase. We can honestly say, without the help of Simon the transaction would have been unlikely to reach completion. He worked tirelessly to push this transaction through, going above and beyond at every opportunity. This included daily updates, a face-to-face visit, updates out of hours, and help even when he was on annual leave. We were blown away with the service, and we cannot be more grateful for the help we received. Simon has been friendly and supportive - and he has a great sense of humour which helped in some of the trickier moments! (I even sometimes miss our daily phone calls!). I would not hesitate to recommend to friends and family.
Hollie Β· 5 March 2024
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5/5
GoogleWe have recently sold our house with Simon Kelsey as our estate agent, and he was also the agent for our ongoing purchase. Estate agents often receive some bad press and can be the unsung heroes of a sale/purchase transaction, but for us, the service Simon provided has been worth every penny and more. Unfortunately, we had a very tricky transaction, encountering many hurdles along the way both with our sale and purchase. We can honestly say, without the help of Simon the transaction would have been unlikely to reach completion. He worked tirelessly to push this transaction through, going above and beyond at every opportunity. This included daily updates, a face-to-face visit, updates out of hours, and help even when he was on annual leave. We were blown away with the service, and we cannot be more grateful for the help we received. Simon has been friendly and supportive - and he has a great sense of humour which helped in some of the trickier moments! (I even sometimes miss our daily phone calls!). I would not hesitate to recommend to friends and family.
Hollie Β· 22 November 2023
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5/5
GoogleWe brought our house through Martin & Co Ruby went above and beyond to help with the process, she kept us upto date via WhatsApp along the way and was very professional ππ β¦
Carol Β· 4 September 2025
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5/5
GoogleWow all communication with Maddie and Co has been absolutely amazing, they have sorted out problems that I have had very efficiently and I highly recommend them on that, I couldn't have ask for such friendly and supportive people at all in the issues I have had, high praise for all of you, 100% for your support thank u so much
Sam Β· 13 January 2026
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5/5
GoogleI had a really positive experience working with Martin & Co. They were professional, responsive, and genuinely helpful throughout the entire process.
Iβd happily recommend them to anyone looking to buy, sell, or rent a property. A reliable and trustworthy team who made the whole experience positive.
Kyle Β· 6 April 2026
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5/5
GoogleI have been renting a property through this agent since November 2023, and my experience has been very positive. They have been a good and reliable agent so far, always responsive and professional. Any concerns or repair issues in the house have been attended to promptly. Overall, I am satisfied with their service and would recommend them.
Babatunde Β· 13 January 2026
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5/5
GoogleWe have moved in sep 2025. the onboarding process was pretty straight forward and the tenancy portal is easy to use. We have completed everything within a week and moved without any hassle⦠thanks for the team and especially to Maddie who was very active in all the correspondence and easy to approach ..
Vignesh Β· 13 January 2026
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5/5
GoogleRuby, Simon & the team have been amazing! Me and my partner were purchasing our first home together and they were very supportive throughout and kept us updated regularly which made the process a lot less stressful for us. Couldnβt have asked for a better team and we are very happy in our new home.
Siobhan Β· 17 October 2025
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5/5
GoogleHad a fab experience recently selling my flat with Martin and Co. They were very responsive from the outset which was super important as we do not live locally to the flat and everything was very smooth. They went above and beyond to help β¦
R Β· 13 December 2025
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5/5
GoogleI was pleased with the professionalism of the staff dealing with the sale of my property. I appreciated being kept closely informed of developments by the WhatsApp group set up and phone calls.
Max Β· 13 January 2026
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5/5
GoogleI have found working with Martin & Co in my business, Moneypenny Homes, that they have always been really helpful with the properties from viewing to contracts and on going too.
Deluce Β· 13 January 2026
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1/5
GoogleWouldnβt recommend, extremely hard to get through to unless you are purchasing a house.
Letting agent who was incharge of the property is non existent, very poor on β¦
Dale Β· 13 January 2026
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5/5
GoogleFabulas dealing with martin & co - always there on hand , couldnt fault Ruby she went above + beyond for us π€ β¦
Dionne Β· 13 February 2026
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5/5
GoogleA reliable and professional housing agent. Always helpful, respectful, and easy to communicate with. I have had a great experience and would recommend them without hesitation.
Loice Β· 13 January 2026
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5/5
GoogleWe recently bought our new home through Martin & Co and had a fantastic experience from start to finish. The whole team were friendly, professional, and genuinely cared about helping us through the process. β¦
Daniel Β· 13 October 2025
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5/5
GoogleSimon played a key role in selling our house. He gave excellent advice around marketing and how to prepare for viewings. He ensured that he knew the house and the local area which enabled him to present a complete package to prospective buyers. His communication was detailed and prompt. Every viewing was followed by a phone call and follow up. Simon guided us well - thoughtful and professional, keeping us fully informed.We have no hesitation in recommending.
Lynne Β· 5 March 2024
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5/5
GoogleVery Great service Excellent communication highly recommended
Simon Ella Ruby & Josh
Barry Β· 5 December 2024
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5/5
GoogleProfessional, understanding providing regular updates by keeping in tocuch with solicitors and other relevant parties throughout conveyancing process. Personal thanks to your staff Ruby Dowler and Simon Kelsey. Excellent service! Thank you.
John Β· 13 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.