Every review we hold for the Carterton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy friends first time buyers. Simon Capel showed us a couple of properties and was really knowledgable and answered all of our questions. He help us with dokoments and everything. Very nice person. I will recomend all my friends who need to bay a house
A · 21 September 2019
★★★★★ 5/5
GoogleMy friends first time buyers. Simon Capel showed us a couple of properties and was really knowledgable and answered all of our questions. He help us with dokoments and everything. Very nice person. I will recomend all my friends who need to bay a house
Evdokiya · 30 July 2019
★★★★★ 1/5
FacebookTerrible service
Would never recommend or use in the future .
Kelly · 6 March 2020
Agent replied
Hi Kelly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleWhen looking for a property in Carterton the team were very professional and efficient. They got back to me straight away and were able to talk me through the purchasing process. I would recommend to anyone purchasing a property for the first time
Chelsey · 28 July 2019
★★★★★ 1/5
FacebookJust avoid specially reading nracknel branch
Aiman · 12 February 2021
Agent replied
Hi Aiman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookBeing new to the area and looking for a property, I went into your Aylesbury branch and was greeted by the whole team. I was passed on to Harry who went to extreme lengths to help me find my first property. His
customer service was fantastic.
Krista · 30 November 2016
★★★★★ 1/5
FacebookTHe only way they could improve is by closing
SamDance · 5 February 2020
Agent replied
Hi Sam, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleI made some enquires recently about some rental properties and people I spoke to in the office were very helpful and polite. They understood my budget and location and found properties that matched them. I would recommend them to friends and family.
Elizabeth · 28 July 2019
★★★★★ 1/5
FacebookAvoid at any cost unprofessional
AL · 9 February 2021
Agent replied
Hi AL Momani Ayman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookPopped in as a friend was looking for a place we were introduced by a very polite lady called Sian Sagoo she was Very helpful and took time to listen to what my friend was looking for great service from this young lady well done
Simone · 10 November 2016
★★★★★ 4/5
GoogleI found Ian Henry to be very polite and engaging. He explained things well and was very professional throughout. I believe that this helped lead to a quick prospective sale.
Steve · 14 March 2022
★★★★★ 5/5
FacebookI visited your shop yesterday for some information and was greeted by a young lady called sian sagoo. She was so helpful and polite I felt I had to let you know what a lovely member of staff you have in your aylesbury shop.
Janet · 10 November 2016
★★★★★ 5/5
FacebookGreat customer service from Sian Sagoo. Thank you for your help!
Gill · 10 November 2016
Agent replied
Thank you for your kind words Gill now let's getting selling!!
★★★★★ 1/5
FacebookRubbish! Centralised service and changing staff so lack of consistency.
Bethany · 21 December 2017
Agent replied
Hi Bethany, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this for you? Many thanks.
★★★★★ 5/5
GoogleThe new Head of Sales just took a great deal of time and effort to talk to me about my plans. It was very helpful.PositiveProfessionalism
Stephen · 25 August 2022
★★★★★ 5/5
FacebookI’ve always been lucky enough to have any queries answered quickly and efficiently, I have had to go through their accounts department on a few occasions and Lauren seems to go above and beyond to help me quickly and professionally!
Emily · 29 March 2018
★★★★★ 5/5
FacebookMy partner and I visited your Henley branch recently and were really impressed! We had been looking online but had lots of questions as first time buyers. The man we spoke with, Jon, was very helpful and informative. Would definitely recommend!
Gemma · 10 November 2016
★★★★★ 5/5
FacebookI've recently started to view properties as a first time buyer and have been so impressed with the staff at Chancellors, Oliver Marsden had been nothing but helpful and knowledgable throughout the whole process with us and would highly recommend! �
Laura · 7 November 2016
★★★★★ 1/5
FacebookAvoid! Rude, pushy, incompetent staff.
Aminah · 12 July 2019
Agent replied
Hi Aminah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks
★★★★★ 5/5
FacebookGreat advice Jemma, really useful and very professional!
Sara · 25 November 2016
Agent replied
Thank you Sara, always happy to help.
★★★★★ 5/5
GoogleBy all accounts, they sell houses.
Andrew · 26 December 2023
★★★★★ 5/5
FacebookI used Chancellors letting agency for my current accommodation .I want to commend Lucy Reeves for the good service that She gave.She did a very good job for me . I feel she is a very good letting manager.
Henry · 26 October 2017
★★★★★ 5/5
GoogleLiza persuaded me to view a property that wasn't much to look at online, which turned out to be the classic example of don't judge a book by it's cover. She was polite and professional, speedy to reply.
David · 25 May 2018
★★★★★ 1/5
FacebookAbsolutly terrible.Maidenhead branch is very unprofessional
Bartosz · 7 October 2017
Agent replied
We are sorry to learn that you had a disappointing experience with our team at our Maidenhead branch. Please contact seniorsupport@chancellors.co.uk with full details and we can look into this.
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