Trusted Agent profile · Carterton, Oxfordshire

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Chancellors Carterton reviews

4.2

★★★★★ Great

529 reviews across 2 platforms

Black Bourton Road, Carterton, Oxfordshire, OX18 3DN

Part of Chancellors, see every office.

Chancellors's office in Carterton, Oxfordshire, at Black Bourton Road, is rated 4.2 out of 5 across 529 reviews on two platforms, including 176 Google reviews rated 4.8.

Google logo

4.8 / 5

176

Reviews on Google

This office

Facebook logo

3.9 / 5

353

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Carterton office, from every platform, shown as written. First names only.

5/5

Google

My friends first time buyers. Simon Capel showed us a couple of properties and was really knowledgable and answered all of our questions. He help us with dokoments and everything. Very nice person. I will recomend all my friends who need to bay a house

A · 21 September 2019

5/5

Google

My friends first time buyers. Simon Capel showed us a couple of properties and was really knowledgable and answered all of our questions. He help us with dokoments and everything. Very nice person. I will recomend all my friends who need to bay a house

Evdokiya · 30 July 2019

1/5

Facebook

Terrible service Would never recommend or use in the future .

Kelly · 6 March 2020

Agent replied

Hi Kelly, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.

5/5

Google

When looking for a property in Carterton the team were very professional and efficient. They got back to me straight away and were able to talk me through the purchasing process. I would recommend to anyone purchasing a property for the first time

Chelsey · 28 July 2019

1/5

Facebook

Just avoid specially reading nracknel branch

Aiman · 12 February 2021

Agent replied

Hi Aiman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Facebook

Being new to the area and looking for a property, I went into your Aylesbury branch and was greeted by the whole team. I was passed on to Harry who went to extreme lengths to help me find my first property. His customer service was fantastic.

Krista · 30 November 2016

1/5

Facebook

THe only way they could improve is by closing

SamDance · 5 February 2020

Agent replied

Hi Sam, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.

5/5

Google

I made some enquires recently about some rental properties and people I spoke to in the office were very helpful and polite. They understood my budget and location and found properties that matched them. I would recommend them to friends and family.

Elizabeth · 28 July 2019

1/5

Facebook

Avoid at any cost unprofessional

AL · 9 February 2021

Agent replied

Hi AL Momani Ayman, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Facebook

Popped in as a friend was looking for a place we were introduced by a very polite lady called Sian Sagoo she was Very helpful and took time to listen to what my friend was looking for great service from this young lady well done

Simone · 10 November 2016

4/5

Google

I found Ian Henry to be very polite and engaging. He explained things well and was very professional throughout. I believe that this helped lead to a quick prospective sale.

Steve · 14 March 2022

5/5

Facebook

I visited your shop yesterday for some information and was greeted by a young lady called sian sagoo. She was so helpful and polite I felt I had to let you know what a lovely member of staff you have in your aylesbury shop.

Janet · 10 November 2016

5/5

Facebook

Great customer service from Sian Sagoo. Thank you for your help!

Gill · 10 November 2016

Agent replied

Thank you for your kind words Gill now let's getting selling!!

1/5

Facebook

Rubbish! Centralised service and changing staff so lack of consistency.

Bethany · 21 December 2017

Agent replied

Hi Bethany, I am sorry to read that you have not received the service you would have expected from Chancellors. Please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this for you? Many thanks.

5/5

Google

The new Head of Sales just took a great deal of time and effort to talk to me about my plans. It was very helpful.PositiveProfessionalism

Stephen · 25 August 2022

5/5

Facebook

I’ve always been lucky enough to have any queries answered quickly and efficiently, I have had to go through their accounts department on a few occasions and Lauren seems to go above and beyond to help me quickly and professionally!

Emily · 29 March 2018

5/5

Facebook

My partner and I visited your Henley branch recently and were really impressed! We had been looking online but had lots of questions as first time buyers. The man we spoke with, Jon, was very helpful and informative. Would definitely recommend!

Gemma · 10 November 2016

5/5

Facebook

I've recently started to view properties as a first time buyer and have been so impressed with the staff at Chancellors, Oliver Marsden had been nothing but helpful and knowledgable throughout the whole process with us and would highly recommend! �

Laura · 7 November 2016

1/5

Facebook

Avoid! Rude, pushy, incompetent staff.

Aminah · 12 July 2019

Agent replied

Hi Aminah, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks

5/5

Facebook

Great advice Jemma, really useful and very professional!

Sara · 25 November 2016

Agent replied

Thank you Sara, always happy to help.

5/5

Google

By all accounts, they sell houses.

Andrew · 26 December 2023

5/5

Facebook

I used Chancellors letting agency for my current accommodation .I want to commend Lucy Reeves for the good service that She gave.She did a very good job for me . I feel she is a very good letting manager.

Henry · 26 October 2017

5/5

Google

Liza persuaded me to view a property that wasn't much to look at online, which turned out to be the classic example of don't judge a book by it's cover. She was polite and professional, speedy to reply.

David · 25 May 2018

1/5

Facebook

Absolutly terrible.Maidenhead branch is very unprofessional

Bartosz · 7 October 2017

Agent replied

We are sorry to learn that you had a disappointing experience with our team at our Maidenhead branch. Please contact seniorsupport@chancellors.co.uk with full details and we can look into this.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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