Trusted Agent profile · Carterton

Chancellors Carterton reviews

4.7

★★★★★ Excellent

306 reviews across 3 platforms

Black Bourton Road, Carterton, OX18 3DN, OX18 3DN

Part of Chancellors, see every office.

Chancellors's office in Carterton, at Black Bourton Road, is rated 4.7 out of 5 across 306 reviews on three platforms, including 159 Google reviews rated 4.8.

Google logo

4.8 / 5

159

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

146

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Carterton office, from every platform, shown as written. First names only.

5/5

Google

My experience with Jordan Horne/kirsty Woodley was seamless, excellent & their professional personable manner was nothing short of exemplary. Carterton Chancellors are the best estate agents in my opinion because of their great communication, excellent honest skills & SME knowledge of the market! Throughly recommend them to guiding you on the most expensive product you will ever purchase!!

Shelly · 10 October 2024

Agent replied · 23 October 2024

Hello Shelly, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Jordan was great at carrying out the viewing, happy to answer any questions as well as no be pushy, he was able to leave you to it freely and look around. So far has kept a great communication going through the sale and has made it so far an easy experience to purchase my first home, Thanks Jordan!

Jay · 10 October 2024

Agent replied · 23 October 2024

Hello Jay, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Hannah Rae has been so supportive in…

Hannah Rae has been so supportive in our process of getting a new home, even with the documentation. We appreciate you.

Eko · 19 August 2026

5/5

Trustpilot

Great response time

Great response time. Issue was resolved promptly by Jamie Woodman

Mr · 18 March 2026

Agent replied · 20 March 2026

We're happy to hear that your issue was resolved quickly. Thank you for your positive feedback; we appreciate it very much.

5/5

Google

I’d would like to give Jordan my compliments and a massive thank you for being so helpful whilst looking at a property to buy. He has made the time and accommodated to my availability without it being much trouble which always made me feel at ease and not a burden. I look forward to viewing a few more properties in future and I know who my direct point of contact will be. Thank you Jordan!!

David · 24 October 2023

Agent replied · 23 October 2024

Thank you David for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams

5/5

Trustpilot

Extremely supportive and helpful staff member

Leilana Butler was extremely supportive and helpful with the setting up of necessary documentation pertaining to my new tenants

Carolyn · 19 December 2025

Agent replied · 22 December 2025

We appreciate you taking the time to share your positive experience. It's great to hear that you received such helpful support with your new tenant documentation.

5/5

Google

I dealt with Jordan who is a thoroughly professional and helpful young man. He was very thorough and informative and was a pleasure to deal with.

Edna · 10 October 2025

Agent replied · 23 October 2024

Thank you Edna for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I purchased a flat. The estate agents were great. The team led by Jordan Horne kept me informed throughout the process. The communication from them was excellent, generally getting a phone call once a week to see how things are progressing and answering any questions. Thanks to the whole team for all the help.

Keilley · 10 October 2024

Agent replied · 10 October 2026

Hello Keilley, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Ibra was a great help when looking for…

Ibra was a great help when looking for out rental property. Had some issues with viewings that were quickly resolved, great communication!

Miss · 20 October 2025

Agent replied · 22 October 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Hi to everyone at chancellors am please…

Hi to everyone at chancellors am please to let you know that am very happy with the service I have been receiving from you lot I would recommend you to any one thank you so much for everything to the head office of chancellors and also hey on wye chancellors also to Jared and Becky for all there help from John kemp

Jonny · 1 September 2026

5/5

Trustpilot

Fantastic Team

This was a very personal rollercoaster and stressful journey. Jordan Horne and Kirsty Woodley were exceptional and supported me along the way.

Wendy · 16 October 2025

Agent replied · 17 October 2025

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

4/5

Google

Chancellors did a very good job of selecting a range of suitable houses that matched my search. The offer of a lift saved time as I had travelled some distance to view the area. This was extremely helpful. Your Agent was very friendly and helpful and made the viewings pleasant and relaxed.

Christina · 10 October 2024

Agent replied · 23 October 2024

Thank you for leaving us this great review Christina, It would mean a lot to the Carterton team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

5/5

Trustpilot

The bookings viewing process was quick

The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us

Jasbir · 27 August 2026

5/5

Google

Excellent! Kirsty managed to sell my house for a higher price than the previous estate agent that had it on the books for six months. Really happy with the service and management of the sale.

Chris · 10 July 2026

Agent replied · 10 October 2026

Thank you so much for your wonderful feedback, Chris! We’re thrilled to hear that Kirsty was able to exceed your expectations and sell your house for a higher price than before. At Chancellors - Carterton Estate Agents, we pride ourselves on our dedicated service and effective management of property sales. We're delighted that you are happy with the outcome, and we appreciate your trust in us. If you need any assistance in the future, don’t hesitate to reach out!

5/5

Google

On arrival to view the property, Jordan was very welcoming and made me feel at ease and didn't put any pressure on me in whether I liked the property or not. He was very knowledgeable about the house. He has been very efficient and helpful in the whloe buying process and has always been at the end of a phone to answer any questions. Thank you so much

Deborah · 24 October 2023

Agent replied · 23 October 2024

Hi Deborah, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Alice has provided me with a fantastic service in my search for a new home. She took time to get to know me and what I needed. With so few properties available at the time, she helped me resist just buying something for the sake of it. Bizarrely she even encouraged me not to look at things that she thought would be inappropriate for me! She was right. Honest, genuine, enthusiastic, funny and caring. Alice made my search for a home mean something. I’m the end I went to a different town, but what I took from my time with Chancellors in Chippy helped me make the right choice. Thank you Alice. I now miss looking for a home!!!

Bryn · 24 October 2022

Agent replied · 23 October 2024

Thank you for leaving us this wonderful review Bryn, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Great service

My experience of the service provided By Akansha Misra has been great. All through the sales process she has been amazing, keeping me updated, chasing the other parties involved and is always cheerful and friendly. She is a credit to Chancellors Specialist Sales team.

Angela · 20 December 2025

5/5

Trustpilot

Lauren Stearman.

We recently were shown some properties by Lauren who was very professional, knowledgeable and easy to talk to. Lauren quickly understood what we were looking for and clearly explained the current state of the housing market. We had great confidence in her comments and suggestions about properties and would highly recommend her to anyone seeking to buy or sell property.

P · 19 August 2026

5/5

Google

I purchased a flat. The estate agents were great. The team led by Jordan Horne kept me informed throughout the process. The communication from them was excellent, generally getting a phone call once a week to see how things are progressing and answering any questions. Thanks to the whole team for all the help.

Keilley · 25 June 2024

Agent replied · 23 October 2024

Hello Keilley, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

We had a very positive experience with…

We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.

Mrs · 18 March 2026

Agent replied · 20 March 2026

We appreciate you sharing your positive experience. We're so glad to hear that our team member was professional and honest, and that you enjoyed your viewings. Thank you for your feedback.

5/5

Trustpilot

Brooke was amazing from start to finish…

Brooke was amazing from start to finish - she was very friendly, very responsive and managed to arrange a visit at the only time that worked for us. She also kept us updated and tried to help speeding up the process. Definitely recommend her if you need any help :)

Helen · 21 September 2025

5/5

Trustpilot

Ethan was lovely and very helpful.

Laura · 3 September 2026

5/5

Google

Jordan went above and beyond and delivered what he promised to do, met our expectations regarding all aspects of our house sale. Kept us fully informed with regards every process of the sale and was genuinely very happy and helpful to assist in any questions large or small. We would highly recommend Jordan to anyone looking to purchase or sell there property.

David · 24 October 2023

Agent replied · 23 October 2024

Hi David, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I first went to view the property and was introduced to Kirsty. This was an easy process and her knowledge on the property was fantastic. Kirsty has also been really helpful throughout the whole process and not only kept me updated but if I had any questions or questions to the vendor she was always happy to help. I've also interacted with Jordan a few times via phone and email, he was also fantastic with updates and answers to questions. Overall a really pleasant experience, always kept in the loop.

Alfie · 24 March 2025

Agent replied · 8 August 2025

Thank you, Alfie, for your wonderful review! We're thrilled to hear that Kirsty and Jordan provided you with excellent service throughout your property journey. Your satisfaction is our priority, and we're glad you felt supported and informed every step of the way. We appreciate your feedback and look forward to assisting you in the future!

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