Chancellors Carterton reviews

★★★★★ 5/5

Google

Absolutely outstanding service! From our very first enquiry through to completion, the team were fantastic. Communication was excellent throughout, they always kept us updated and were happy to answer any questions. The entire process was smooth and straightforward. We couldn’t have asked for a better experience and would highly recommend them to anyone buying or selling a home - in particular Kirsty W, Jordan H, Shelby C and Leeann G. Thank you!

Joseph · 10 August 2026

★★★★★ 5/5

Trustpilot

Stephanie Toal was an excellent estate…

Stephanie Toal was an excellent estate agent to work with and played a key role in helping this transaction reach exchange. As the acting conveyancer on the matter, I was particularly impressed by Stephanie's proactive approach and dedication. The day before exchange, an urgent issue arose that needed to be resolved quickly. Despite it being close to 5pm and approaching the end of the working day, Stephanie took my call, immediately understood the importance of the matter, and took action straight away. What really stood out was her commitment to seeing things through. She continued liaising and providing email confirmations well beyond normal working hours, with correspondence continuing after 7pm, ensuring that everything necessary was in place for the transaction to exchange contracts. In property transactions, having a proactive estate agent can make all the difference, and Stephanie is a perfect example of that. Her responsiveness, professionalism, and willingness to go the extra mile helped keep the matter moving at a critical stage. I would highly recommend Stephanie Toal to anyone looking for an estate agent who is efficient, communicative, and genuinely committed to getting a transaction over the line. Proactive people like Stephanie really do make the difference.

Nadvi · 8 October 2026

★★★★★ 5/5

Trustpilot

Forever grateful

It's always hard when you have to sell a loved ones property, after their passing. Right from the start Ella was thoughtfull, kind and professional to the situation. She helped guide us through the process with her expertise, making the process much easier. Ella excelled at communicating with us and ensured emails were answered in a timely manner. Im sure i asked some really stupid questions, but Ella never made me feel they were not valid. Despite some setbacks with buyers, she was always there with optimism and advice which has finally led to us exchanging today. We will be forever grateful to Ella and the team

Gemma · 6 October 2026

★★★★★ 5/5

Trustpilot

We cannot recommend Maedeh highly…

We cannot recommend Maedeh highly enough. We are currently in the process of buying our new home, and with delays and complications surrounding the sale of our existing house and flat, it has been a particularly stressful process. Throughout it all, Maedeh has been absolutely fantastic. She has been incredibly supportive, proactive and patient, always keeping us updated, chasing things when needed and doing everything she can to keep the process moving. She has gone above and beyond in dealing with queries from both sides and has been a constant source of help and reassurance. We are still waiting to complete, but we wanted to say how much we have appreciated everything she has done for us so far. Thank you, Maedeh, for all your hard work and support, you really have been wonderful.

Rayna · 22 September 2026

★★★★★ 5/5

Google

From the first phone call to book a valuation to completion we’ve had a first class service. The whole team were involved in the initial marketing and ‘walk through’ process so they all knew our property inside and out for potential viewings. As it turned out Kirsty secured a much better than expected offer within 48 hrs of our property going live online! Communication throughout has been excellent - keeping us informed with even the smallest of developments. We appreciated Kirsty’s phone calls to answer queries which added a personal touch rather than just rely on email. Kirsty is enthusiastic, hard working and friendly (but always professional) in her approach and has her finger on the pulse with what’s happening in the chain. We would highly recommend Chancellors, Carterton, in particular Kirsty, to other potential clients and can’t thank them enough for their outstanding service.

Danny · 19 September 2026

★★★★★ 5/5

Google

Chancellors have been nothing but outstanding throughout the process of buying our first home , From the beginning Jordan was very knowledgeable and very helpful in getting the process started! Kirsty has been our rock through out this whole process, she has been easy to contact and has been fast at responding to emails and questions of all natures ( including convincing my partner for a green kitchen! 😂) it has been a throughly enjoyable process even when stressful at times and think this down to the support we have received!

Bethani · 10 September 2026

★★★★★ 5/5

Google

Excellent Service from Hannah! We had a wonderful experience working with Hannah. She was extremely professional, friendly, helpful, and responsive throughout the whole process. She took the time to answer our questions and made everything much easier and less stressful for us. Hannah’s communication and support were excellent, and we truly appreciate the effort she put into helping us. We would highly recommend Hannah to anyone looking for a reliable, professional, and caring property agent. Thank you, Hannah, for your excellent service and support!

Alan · 10 September 2026

★★★★★ 5/5

Google

A Home Sold with Heart in Carterton In Carterton's heart, where RAF Brize Norton stands proud, Where Cotswolds charm meets a welcoming crowd, A team went above and beyond for our sale, When other agents simply failed. Kirsty led brilliantly as manager supreme, While Jordan and Owen formed the perfect team. Leanne and Shelby kept progress in sight, Their guidance and care made everything right. This wasn't just business in our West Oxfordshire home, It was service with soul, never left alone. Where rival agents left us behind and adrift, This five-person team gave us the greatest gift. In Carterton's story, they've written the best, Five stars simply can't contain how impressed. For anyone buying or selling in this thriving town, Look nowhere else: this team won't let you down.

B · 10 September 2026

★★★★★ 5/5

Trustpilot

I have had a great experience at buying me new first home

I have had a great experience dealing with Chancellors, Aysha and her team, were always quick in returning any information that I requested about the property that I was buying and kept me in loop if there were any delays involving with the vendors. Once offer had been accepted they were on the ball and making it as smooth as smooth as possible between myself and all parties involved. It has been a pleasure to be purchasing my first home with Aysha and her team.

Sophie · 8 September 2026

★★★★★ 5/5

Trustpilot

We had Chante show us around our dream…

We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built trust that she would find us our ideal property. During the viewings and in the subsequent communications, Chante was transparent and acted with integrity at all times, two values important to myself and I really appreciated her keeping us both updated with developments. Chante is a credit to the company and I will be recommending Chancellors to friends and family in the future. Thank you for making what could have been a long stressful experience such a pleasant, easy one!

Cadi · 21 August 2026

★★★★★ 5/5

Trustpilot

I would like to say a huge thank you to…Sherko

I would like to say a huge thank you to Sherko for all his hard work in selling my house in just 2 weeks! Sherko was professional, friendly, extremely helpful and always kept me updated throughout the process. He went above and beyond to make everything as smooth and stress-free as possible. I’m so pleased with the result and would highly recommend Sherko to anyone looking to sell their home. Thank you, Sherko, for your fantastic work!

Monica · 4 September 2026

★★★★★ 5/5

Google

The team at Chancellors in Carterton have been great for us throughout the whole process. From the start, Jordan was great and communicated everything clearly and stayed on top of everything for us. Kirsty too, has been superb throughout the transaction, really helpful and understanding. We’re certainly not planning to move again anytime soon, but if we did, I very much suspect we would use Chancellors again! Thank you Chancellors in Carterton 😃

Tom · 10 September 2026

★★★★★ 5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.

Mr · 31 August 2026

★★★★★ 5/5

Google

Kirsty sold my parents house and her customer service from start to finsh had been amazing!! So helpful.. going above and beyond at every opportunity!! The whole family have felt very happy with the whole experience and would highly recommend Kirsty to everyone! Communication has been second to none through the whole experience .. massive thankyou to Chancellors for everything over the past few months and we will all miss Kirsty ❤️

Keely · 10 September 2026

★★★★★ 5/5

Trustpilot

I absolutely can’t thank Leeann from…

I absolutely can’t thank Leeann from chancellors sales team enough! Her communication was really outstanding. She kept us updated at every stage and made sure I was always in the loop. She was proactive and genuinely cared about moving things forward with our purchase. Leeann even took the initiative to copy me into communications with my legal team, which gave them the nudge they needed to take our property purchase seriously. She's made a stressful process so much easier for us, and I honestly wish she could stay on our case until completion😊!

Ese · 16 October 2025

★★★★★ 5/5

Google

I cannot thank Kirsty enough for everything she has done for me over the last few months. Kirsty has gone above and beyond constantly. Not only did she find me a buyer at the right moment, she then followed through the whole complicated process . She was always on the end of the phone to help or listen to me moan. I felt a real personal touch from Kirsty and all the team at chancellors. Thank you again. I really do appreciate it.

Dan · 11 October 2025

★★★★★ 5/5

Google

I was assisted by Hannah to find a place that I can call home for me and my family,Hannah is amazing, she has been very helpful to get me a wonderful place to stay , had different viewings but she didn’t give up she kept getting me different options until I was happy, she is amazing, I would strongly recommend her.

NAKITTO · 10 February 2026

★★★★★ 5/5

Trustpilot

From day one when i enquired about the…

From day one when i enquired about the property, Hanna has been fantastic, quick to respond and on time, even when i was running late she was patient and i believe she is a great negotiator and yes she is energetic She keeps you in the loop and wont leave idling, Thank you and hope we will be able to conclude our current application smoothly

Mr · 4 September 2026

★★★★★ 5/5

Google

Jordan has been absolutely fantastic from start to finish. He has been helpful, professional and informative. His communication has been excellent and thanks to Jordan, we have been able to secure the perfect home for our family. We would highly recommend Jordan and Chancellors.

Ellie · 10 June 2026

★★★★★ 5/5

Google

Super helpful and supported us through our buying journey. The staff, especially Jordan and Owen were amazing and went out of their way to help us. Would recommend and would be the first agent we would look to for all round great service.

Tammy · 10 June 2026

★★★★★ 5/5

Google

I was dreading the experience of selling, i don't live in Oxon, I'm 72 and disabled. Kirsty and Jordan were totally a...mazing. they helped me through all my problems with kindness and a little laughter now and again. They both kept in touch on a regular basis, if i left an answerphone message they got back to me quickly. Altogether a learning experience for me done with little or no worries, I wouldn't think twice about doing it again. well done you two.

Lync · 15 July 2025

★★★★★ 5/5

Trustpilot

Excellent service from Mr. Hazem

Me and my partner were looking for an apartment and were fortunate to find chancellors. Mr. Hazem was extremely kind and helpful. he guided us through out the process, showed us the apartment, and explained everything clearly. We were able to find apartment within a single day. Thank you, Mr. Hazem for your excellent support and service. Highly recommended.

Dikshya · 14 September 2026

★★★★★ 5/5

Google

I would like to thank the estate agents, Jordan Horne and Kirsty Woodley, for their wonderful service in the purchase of our new property. Jordan was very flexible with his time in giving us viewings, and managed to squeeze us in outside of his office hours which shows great customer care. He was extremely professional when showing us the property, and very responsive with our enquiries. I would also like to thank Kirsty for stepping in when Jordan was too busy with a second viewing from my mother. They have both been in regular contact with us, and been honest and transparent throughout the process!

Sophia · 27 June 2025

★★★★★ 4/5

Trustpilot

A Great Homebuying Experience Thanks to Fern

I had a great experience working with Fern Bailey. Despite being early in her career she is professional, enthusiastic, and clearly dedicated. Fern was responsive to my queries and made the process smooth and stress-free. I have spent over 12 months looking for the right property and she has been better to work with than many more experienced estate agents I’ve dealt with. A rising star in the industry.

E · 16 October 2025