Trusted Agent profile
★★★★★
125 reviews across 2 platforms
8 Market Place, Carrickfergus BT38 7AW
Ulster Property Sales (Carrickfergus)'s Carrickfergus office at 8 Market Place is rated 4.6 out of 5 across 125 reviews on two platforms, including 96 Google reviews rated 4.8. The 29 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Carrickfergus office, from every platform, shown as written. First names only.
5/5
GoogleJust wanted to say a massive Thank you To Diane and Darren in the Carrickfergus Branch of UPS. From coming out to value my house right through to my completion Diane and Darren where nothing but professional, Informative and helpful and took all the stress out of selling my property. Do not hesitate to use UPS for the sale of your property you will not be disappointed with the service you receive.
1/5
TrustpilotShambolic
Other than Lara who has been very helpful, UPS have been woeful in mediating the sale of a house. I have had prior poor experiences in dealing with this company and would never consider buying a house on the market with them again.
5/5
GoogleUPS, Darren, Diane and the team have been excellent in helping me sell my property. The service they provided was first class and very professional. Throughout I found them hard working, knowledgeable and honest and I would highly recommend.
5/5
GoogleIf you want friendly, professional and efficient service for buying and selling choose UPS Carrickfergus. Darren, Abbey and Joanne are great and I would not go anywhere else.
5/5
GoogleFantastic service very professional
Thank you
5/5
GoogleFrom beginning to completion I have to say was exemplary. Never had to chase anything, kept updated regularly, absolutely lovely people to deal with, I could find no fault. Highly recommend. Thank you to all involved at the Carrickfergus branch.
5/5
TrustpilotOnce again Tom and team ensured the…
Once again Tom and team ensured the sales process was plain sailing. Highly recommend 👍
5/5
GoogleWe bought a house through this estate agents & honestly they were amazing from start to finish, anything we wernt sure about Darren & Diane sorted it for us & gave us good honest advice, nothing was too much trouble for them. I would totally recommend this company you will not be dissapointed. thanks again ups 👌 …
5/5
Trustpilot"Exceptional Service and Expert Guidance: A Seamless Home Buying Experience with UPS"
I recently purchased a property through UPS and was highly impressed with their service. The team was professional and knowledgeable, efficiently guiding me to find the perfect home. They were attentive to my needs, excellent in negotiations, and superb in their communication, keeping me informed every step of the way.
5/5
GoogleWe have had experience of working with other estate agents, UPS Carrickfergus BY FAR stand out for all the right reasons! They go above and beyond for you! They honestly have the most friendly staff of any business I’ve dealt with who were in constant contact with us throughout the whole process - they also made a very stressful process, easy. Speaking with them on the phone puts a smile on your face. Thank you UPS CarrickfergusPositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotExcellence rarely seen nowadays
We have used this branch of UPS to buy a property as well as to sell. I highly recommend them in every way. Their communication is excellent, and they are punctual and courteous. Both Thomas and Lara are professional and dependable. I was overseas during the course of much of the sale, but was confident that everything would go well, as the house was in trusted hands.
5/5
GoogleExcellent service received from Darren and his team. Going above and beyond to assist with so many aspects of our Sale. Their perseverance and support is second to none. Would definitely recommend. Many thanks!
5/5
GoogleA very professional, excellent and friendly service from both Darren and Dianne in the Carrickfergus Branch. From the beginning right through to the end of selling my house I could not fault the service I was provided, nothing was too much trouble and they went above and beyond. I would have no hesitation in recommending them.
1/5
TrustpilotWhat a bunch of lazy con artists
What a bunch of lazy con artists. As tenants we were treated as lesser humans, told that we must keep our obligations even though they constantly ignored their own contractual obligations to the outside of the building resulting in damage to the property through neglect, sending out amatuer ''handy men'' who pretended to fix problems, but in actual fact did nothing, then attempted to blame the the issues on next door neighbours rather than take responsibility. If i were a landlord i would be suing for the inaction leading to the damage to the property, and as a tenant suing for negligence. STAY WELL CLEAR!!
1/5
TrustpilotI have never used them to sell a…
I have never used them to sell a property but I would be reluctant to use them as my experience as a prospective buyer over the last 20 years. I have never known to know s estate agent so lack lustre in following upon enquiries, i have had to pester them to arrange viewings, bids not been passed to the seller etc, they really don't seem that fussed for the business.
4/5
TrustpilotUPS outrank other NI Estate Agents.
UPS are the only estate agent that I've ever had contact with that were professional and proficient throughout. I've used others such as CSM, Keyone Property and Morton Pinpoint who all failed to meet their professional obligations in comparison to Ulster Property Sales. I would recommend that any person chooses UPS over their competitors - If the competitor is named above, I would strongly suggest convincing property owners to move their business to UPS instead.
5/5
GoogleJust completed a sale through UPS Carrickfergus. Completely brilliant service, professional, regular updates, advice, guidance, nothing is too much trouble for Darren and Dianne. I would definitely use UPS again. Thankyou so much!!! Helen McMullan
5/5
GoogleUPS helped me sell my property and they were worth every penny. The duo of Darren and Diane had my property advertised, viewed, sale agreed and sold all within 4 months, all while giving me timely updates with clear communication. Very professional, very friendly, would use their services again.
5/5
GoogleI recently purchased a property through the Carrickfergus branch and found both Darren and Diane very helpful and easy to deal with. They gave a very professional service and made sure everything went smoothly,
5/5
GoogleBought our first house with ups a few years ago. Great service we were kept up todate throughtout the whole process. Thank you for giving us our family home. 🏡 …
Thank you Gemma
5/5
TrustpilotExcellent staff and service
Excellent staff and service. Paddy is great and would highly recommend Ulster Property Sales to others. Katie
5/5
GoogleDarren and his staff were very friendly and keep myself & the wife fully informed throughout our experience on selling our home. We would recommend UPS to help you in selling your property. Thanks once again folks Joyce & Willie.
1/5
GoogleSelling a house and they came out to value the house. The price they gave me was £10,000 LESS than every other Estate agents I called out. I took a competitor company and they sold the house within 3 weeks. THEN I got a bill for £180 from UPS for their valuation fee !!!! Disgraceful cheating lying company. DO NOT USE THEM.
5/5
GoogleDarren took the stress and hassle out of selling AND buying! He was professional, personable and honest- everything you need for the most important purchase you'll ever make!
Thank you Gillian
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ulster Property Sales (Carrickfergus)'s Carrickfergus office has 125 reviews across two platforms: 96 on Google, 29 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Ulster Property Sales (Carrickfergus) is rated 4.6 out of 5 across all 125 reviews, and 4.8 out of 5 on Google from 96 reviews, checked 9 October 2026.
Ulster Property Sales (Carrickfergus), 8 Market Place, Carrickfergus BT38 7AW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.