Reeds Rains (Carrickfergus) reviews

★★★★★ 5/5

Trustpilot

Peter G

Peter G. Libertine | Financial ConsultantWhat a pleasure it was to have Peter advising me with my mortgage not only was his attention to detail spot on he also helped me with advice and suggestions with my Solicitor and help drive things forward, he made me feel relaxed and worry free throughout the process and made everything an absolute pleasure. I can’t say this enough…. If anyone is after help and wants someone who makes you feel relaxed and makes everything feel personal then Peter is your man. Thanks for everything Peter Regards Mike garry

Mike · 11 April 2022

★★★★★ 5/5

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We viewed a property in Rye today

We viewed a property in Rye today, we met Hannah from the Rye branch. She was very helpful, knowledgable and professional and even though the property was not right for us she is looking out for something more suited to our needs. A big thank you to Hannah and we look forward to dealing with Reeds Raine again soon.

Pete · 1 February 2024

★★★★★ 4/5

Trustpilot

Excellent Service

Renting a property can be daunting but Reeds Rains helped us every step of the way, nothing too much trouble. The Burnley team were excellent and so efficient. Particular thanks to Leanne and Andrea. We signed up one day and had four viewings in four days with one signing up as a tenant. Amazing! With their help we are now legal and have a happy tenant, with no worries, because Reed Rains take care of problems under their fully managed package. Many thanks guys!!

Keith · 4 April 2022

★★★★★ 5/5

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I have recently completed a power of…

I have recently completed a power of attorney sale of my mother’s house with the Pontefract Team of Reads Rains. The whole process with the Agent was easy and straightforward, I was updated with all viewing appointments and provided with feedback after every viewing. The property sold very quickly and when I was unhappy with the lack of updates and information from my solicitor; the Team, in particular Ash, chased up my solicitor, the buyer’s solicitor and the buyer, providing me with regular updates alleviating my concerns.

Ann · 31 March 2022

★★★★★ 5/5

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Reeds rains ….excellent estate agents

Reeds rains have managed my property for several years. All the team members have always been very efficient and professional especially Tammy and Dan for whom nothing is too much trouble. I would commend Reeds Rains to all landlords

Charanjiv · 21 March 2023

★★★★★ 5/5

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Reeds Raines Rye - Lettings Manager

What a great team - over the last few years ( 3 at least ) I’ve used Reeds Raine for my rental properties and the sale of my home. The team works really well together, giving a seamless joint between “Lettings” and “Sales”. Lydia has been a constant, contactable touch point - her assured and local knowledge is a real benefit, providing insights and contacts that have made the “landlord” role easy and hassle free. Lydia has personally formed an invaluable bridge to the Sales team. It was Lydia’s high levels of customer service that formed my decision to use the Rye Reeds Raines Team to sell my house. Stuart pulled out “all of the stops” to get the sale of my property across the line to my set deadlines - leaving me free to focus on the purchase of my new home. I recently visited my old “home town” and was given a warm welcome by Lydia in the Rye office. I would highly recommend the Lettings (Lydia) and Sales team ( Stuart). Jim Creavin

Jim · 23 March 2022

★★★★★ 5/5

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I just wanted to mention Sid at Reeds…

I just wanted to mention Sid at Reeds Rains Lettings Manchester. We were looking to rent for my daughter starting uni in September. Sid was not only extremely helpful but went the extra mile with his advice and follow-up calls. Very professional and trustworthy. Thanks so much, Sid

Sheilagh · 20 August 2024

★★★★★ 5/5

Trustpilot

Stress free move

What can be one of the most stressful events in life, selling a house and moving home was made much easier with the help of the staff at Reeds Rains (Bamber Bridge)Their expertise and advice was invaluable, from getting the house valued and on the market, to organising viewings and working with the solicitors and buyers as the sale progressed. We had a sale agreed within 3 days of our house hitting the market.All the staff are so professional and friendly and were there to answer any queries and support us throughout the process. I can't thank Rebecca enough for keeping everything under control, which really made this move stress free for myself and my family.I wouldn't hesitate to recommend Reeds Rains to family and friends.

Deborah · 15 March 2022

★★★★★ 1/5

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Reeds Rain York branch avoid at…

Reeds Rain York branch avoid at all costs whether a landlord or tenant. Terrible customer service, lied to on multiple occasions, they will attempt to milk fees from commissions on maintenance work the tenant hasn't requested. They are now refusing to return the tenants deposit where there is a dispute between Reeds Rain and the landlord (I.e nothing to do with the tenant). Tenants beware....!

Observant · 1 August 2024

★★★★★ 5/5

Google

We'd like to say a massive thank you to Lisa, who assisted in the purchase of our new home. She was fantastic throughout the entire process. As we all know buying a home can be a stressful process, she went above and beyond to ensure our experience was stress free & enjoyable. Lisa was candid, responsive, provided great feedback and helped explain all details clearly. We would highly recommend Lisa If you hope to buy or sell property.

Meridian · 17 June 2022

★★★★★ 1/5

Trustpilot

Reeds rains is the worst estate agency…

Reeds rains is the worst estate agency I have come across. I had a viewing on one of their property to rent in Eccles new road and I have send our interest on that property and they said they will let me know about landlord’s decision. I made 2 phone calls in one week period after seeing no response from the agency. They were very rude over the phone and were not approachable at all. They asked me to wait for their email to get the update. Even after more than a week, my husband rang them today on 26th September 2023 to get an update, they said the property has been given to other people. They made us to wait for their update more than a week , very rude over the phone and not given any update. I won’t recommend this agency to any of my friends.

Jincy · 26 September 2023

★★★★★ 5/5

Google

Sold my house through Reeds Rains and they kept the process running smoothly and made sure updates were communicated throughout. Thanks to Chris from the Carrick branch for all the work.

Benjamin · 20 October 2023

★★★★★ 5/5

Trustpilot

Our experience with Reeds Rains Grimsby

Our experience with Reeds Rains was second to none. We had a private sale before marketing with Dave which fell through right when we found a property we wanted to buy, this meant either pulling out of our purchase or finding a buyer quickly (which usually comes with a great financial loss). Dave managed not only to find us a buyer before hitting the market, but get us THREE full asking price offers and one £10k over asking price too. Our property wasn’t in the best of conditions or the easiest location to sell so this kind of service really stood out from the crowd. Well done Dave and team 👏🏼

Zoe · 3 March 2022

★★★★★ 2/5

Trustpilot

Terrible customer service skills

We are currently looking for a rental property and reeds reins have a few we’d like to view. It’s a shame they’re shockingly terrible at customer service skills. I’ve tried to contact Wakefield, Morley, Castleford & Ossett branches about viewings and none of them get back to us. I’ve sent emails for viewings through right move, directly emailed the branches and called and had no response. Called branches and either had no answer or been told I’d get a call back, never received a call back. I’ve not once received a reply to the many emails I’ve sent to them. I did manage to get one viewing through them after 3 emails, 2 viewing queries (through right move and their own website) and calling twice to be told I’d receive a call back, the third time I waited on the phone to speak to someone as I knew they wouldn’t call back. After we’d finally secured 1 viewing, we wanted to make sure they accepted pets, so I replied to the email Elliot sent confirming the viewing…no response. So I ended up calling to confirm. I’m unable to call during work hours, this is why I rely on emailing, which shouldn’t be an issue to send a simple response. My wife called about another property and was told, “none of our current properties accept pets so we can’t help you”. Didn’t take any details incase any came through that did accept pets. Just looking through my emails and the queries I’ve sent to them and had no response, I’ve sent 11 and had no response. Funnily enough the house we currently rent is being sold hence why we are moving, advertised by Reed Rains. I’m sure they expect us to be at their beck and call for viewings etc now they need us to be flexible and responsive to them.

D · 19 September 2023

★★★★★ 5/5

Trustpilot

Amazing service and staff at Reeds Rains Morley branch

My girlfriend and I met Niamh Titterington at a property we had arranged to view. She was prompt and immediately polite, approachable and knowledgeable, answering any questions/queries we had. The experience was made a happy and relaxed one, due to her friendly manner. Reeds Rains has been an excellent estate agents to deal with - so helpful and the best service we have had by far (and we’ve dealt with many over the years!). We thank you greatly, keep up the good work.

Jamie · 21 February 2022

★★★★★ 5/5

Trustpilot

5* for Maria @ Reids Reins, Rothwell!

I recently purchased a property through Reids Reins in Rothwell, Leeds. Maria Hammill was the lady I dealt with most out of the team and I couldn’t fault her service at all! From waking up early and giving me access to the property (for a second viewing) before she started her shift to sending me little pictures and updates of things that had been done in the house whilst the purchase had been going though, she was amazing! Thank you so much!

Abby · 17 February 2022

★★★★★ 5/5

Trustpilot

Thrilled with the service from Reeds…

Thrilled with the service from Reeds Rains Gosforth. We were sceptical we could even achieve the asking price, but the team at Reeds Rains were confident we would. In the end they negotiated 15k over asking! Over the moon with the service we have received from them - thank you

Charlie · 6 July 2024

★★★★★ 5/5

Trustpilot

(Review for Reeds Rains

(Review for Reeds Rains, Pemberton, Wigan)We received excellent service from start to finish. Our initial valuation by Jemma showed thorough research and knowledge of the area. We had a few issues higher in the chain, which Emma was always on hand to help us with and chase up. Great communication throughout. The mortgage broker Sandi (embrace financial services) based n branch is extremely helpful and helped make that side of things really easy for us. We can’t thank them enough for helping us sell our house and get into our new property, and would not hesitate to go with them again. Would definitely recommend.Estelle and Gary Mc

Estelle · 13 February 2022

★★★★★ 5/5

Trustpilot

Outstanding service from start to end

Outstanding service from start to end! After looking for a property to rent for quite a while, I turned to Reeds Rains! Shelby from the Castleford branch has been absolutely amazing. She managed to find the perfect property to match my needs.Not only did she take away all the hassle and stress of moving, she also made the move happen fast! Great communication skills throughout, very pleasant and polite, and you can clearly tell she’s passionate about her career. Thank you so much Shelby, you’ve been an absolute godsend.10/10 service, I’d highly recommend using Reeds Rains.

Adele · 12 February 2022

★★★★★ 5/5

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Reeds Rains Rothwell Branch

I've had dealings with Reeds Rains in Rothwell for over 12 years, the level of service from Greg and his team is outstanding. I can honestly say I've never dealt with an estate agency quite like this one. They are all willing to go above and beyond for the customer.To this end I have to specifically mention Maria Hammill. Maria recently helped me sell my house, there was nothing that was to much trouble for Maria, her customer service was exceptional, she passed all levels of expectation. If you live in the Rothwell area and are looking to sell a property I would highly recommend working with Maria.

Adrian · 12 February 2022

★★★★★ 5/5

Trustpilot

Top service from Reeds Rains, Manchester

A massive thank you to Ryan, Sid and Joe at the Reeds Rains office in Manchester for the excellent service & support we received when looking for new tenants for our apartment in the City Centre. We've used a few other Letting Agents before and the difference between them and the Reeds Rains team is unparalleled. They were professional & courteous throughout and secured new tenants very quickly whilst keeping us updated throughout the process. Thanks again all - top class !

WOOD · 11 February 2022

★★★★★ 5/5

Trustpilot

Alison Whiteside Super Agent!

The service I have had from Reeds Raines Bamber Bridge could not have been better. Alison Whiteside has been exceptional, her attention to detail was perfect. Communication was excellent, she let me know at every stage where we were and what was happening. Neither Alison or Rebecca seem to tire of my constant requests to constantly go back to the house 😃 This house purchase couldnt have been improved. 7 weeks start to finish! A Big Thankyou XXX

JM · 19 May 2022

★★★★★ 5/5

Trustpilot

Recently purchased our new home with…

Recently purchased our new home with Reeds Rains ( Hebden Bridge ) . Sam Williams and the team could not of been more helpful and accommodating 😊. Sam always got back to me in relation to any inquiries ( unfortunately there were many 😂 ) , in a professional and courteous manner . Therefore, helping to reduce the normal stress and worries when buying a new home 🏠 Would definitely use Reeds Rains in the future 😊

Julie · 1 July 2022

★★★★★ 1/5

Trustpilot

St Helens branch

St Helens branch - very clearly they appear to be writing their own reviews. I have dealt with 5 x different estate agents so far and without doubt these were the worst by some margin and when I use the word worst I am aware of it’s implications. Unprofessional, poorly trained and rude staff - had an absolute nightmare experience buying a property through them. My advice would be to use someone else or/and look at all the negative reviews to gain some idea of their level of professionalism. Impossible to give a minus score but I would have if it had been possible. Amateurs!!

NG · 6 September 2023