Trusted Agent profile · Carrickfergus
★★★★★
2,288 reviews across 3 platforms
10 High Street, Carrickfergus, BT38 7AF
Part of Reeds Rains Favsco NI, see every office.
Reeds's office in Carrickfergus, at 10 High Street, is rated 3.9 out of 5 across 2,288 reviews on three platforms, including 295 Google reviews rated 4.9.
Every review we hold for the Carrickfergus office, from every platform, shown as written. First names only.
1/5
TrustpilotExtremely unprofessional!
Extremely unprofessional!! Appalling service all round!! AVOID!
Hi JenI'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
1/5
TrustpilotTotal incompetance
Total incompetance . Don't even think about using them. You have been warned.
Hello - We are very sorry to read your review. Could you please let me know which branch it was you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotHannah at Ferryhill branch rocks!
Dealing with Hannah at the Ferryhill branch has been an absolute pleasure. I have a managed property with her branch and she was able to place a tenant in within a short space of time. She keeps me informed of progress and is always very courteous and polite.
5/5
TrustpilotVery professional service
The staff proved to be very friendly and very professional. They communicated really well and acted promptly on all proposed actions to assist in the sale of my property. Impressive.
4/5
TrustpilotMostly a great experience
Great local agent Kelly, friendly very helpful, good brochure great photos.However once we had the viewing and an offer it was a rushed.Advised to take first offer., before getting answers!!
5/5
TrustpilotI rent from Reedsrains in Ashton under…
I rent from Reedsrains in Ashton under lyne, I have been in my property for 4 years ish. I work long hours so need hassle free renting with good communication with the agent. I had my routine check today with the lovely Zoe. Professional, friendly and approachable.
5/5
TrustpilotGreat service
Everything from start to finish has been professionally handled. From the valuation to marketing and now in the hands of the sales negotiation team. Fingers crossed the sale goes through now 🙏
4/5
TrustpilotWith a review I left the other day ref…
With a review I left the other day ref Scarborough branch I was given wrong information from a friend that had called back, the agent had called back that why my review as been ammended thank you
5/5
GoogleGreat service very friendly staff
Thanks for this feedback Simon. Team RR.
1/5
TrustpilotVery unprofessional and incompetent.
Made an absolute shambles of our mortgage application, as a result i ended up blacklisted, received a full refund but that's of little help as i now can't move or remortgage.The incompetence of all their staff is on a whole new level, school children would have more clue!
1/5
TrustpilotNothing will get fixed 😂
Nothing will get fixed, chasing jobs for over a year such as broken toilet seals, toxic water, broken doors, garage roof collapsing. Appears from other reviews similar issues, with regards for call backs and failure to contact the landlord on getting repairs done.
5/5
GoogleGreat experience with the agent from REEDS RAINS. I would highly recommend. The whole selling process was long and frustrating, but REEDS agent remained resolute and the most positive influence in the process. Well done!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Googlei cannot fault the professionalism from the staff at Reeds Rains. Always returned a phone call and did everything they could to help my family through a very difficult move. They showed a lot of compassion at all times. Would highly recommend them.
5/5
TrustpilotFriendly
Friendly. Efficient. Fast moving.
2/5
TrustpilotEasy sale, very poor aftersales.
The actual sale of the property was straight forward and they were paid promptly however trying to get my promised cashback was like getting blood from a stone.Had to go to their office and refuse to leave untill it was sorted in order to get resolution.
5/5
TrustpilotReeds Rains Macclesfield
Reeds Rains Macclesfield Sue managed the sale of a parents property for us, she kept us well informed throughout the process and has continued to push through to exchange of contracts. Excellent service!Thank you
1/5
TrustpilotHorrendous
Horrendous. Do not use this letting agent.
Hi - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotFantastic service
Fantastic service. Harun and Co have gone above and beyond to ensure that all queries are answered thoroughly and that my move was as straightforward as can be. Patient, understanding and on form at all times. Highly recommend!
5/5
GoogleGreat staff very very helpful, Karen & Linsey r brilliant & a credit 2 the company, thankyou girl 4 all your help.
5/5
GoogleRR have been fantastic and been with me every step of the way with my house move. Always been willing to call back and offer support with what at times proved to be a difficult process. Very professional. Thank you. ps: they love cream buns!
5/5
TrustpilotScarborough branch fantastic
Scarborough branch fantastic, I have to collect keys from estate agents all over Yorkshire for my business and they vary hugely but Reeds Rains scarborough are always knowledgeable about each property, very security conscious and very helpful, all the team brilliant, my favourite to deal with
1/5
TrustpilotYou may believe it’s being dealt with…
You may believe it’s being dealt with internally but that’s not the case I’m still awaiting a reply - buys / sellers be aware Avoid this company who lie to you. Tell you one thing and do another.
5/5
TrustpilotReeds Rains Congleton
I have recently just purchased a house with Reeds Rains Congleton, the service was second to non. No complaints with anything at all! All of the staff was ace and very helpful.
5/5
TrustpilotEveryone very helpful…
Everyone we spoke to were very helpful and they were very efficient and help us all along the way
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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