4/5
TrustpilotImprovement in communication with…
Improvement in communication with clients would take you up to 5 stars,
Agent replied · 15 June 2024
Thank you very much for the feedback. I will pass on to the branch.
Trusted Agent profile · Carrickfergus
Reeds Rains (Carrickfergus) reviews
★★★★★
2,291 reviews across 3 platforms
10 High Street, Carrickfergus, BT38 7AF
Part of Reeds Rains Favsco NI, see every office.
Reeds's office in Carrickfergus, at 10 High Street, is rated 3.9 out of 5 across 2,291 reviews on three platforms, including 295 Google reviews rated 4.9.
Reviews
Every review we hold for the Carrickfergus office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWow definitely 5 out 5
Wow definitely 5 out 5 I had Alison Bullock from chapel house branch out yesterday. Her time keeping was spot on, her local knowledge was superb, her manners and enthusiasm was amazing. As a sales negotiator she really was the best sales person I have seen for a long time. And I should know!
5/5
TrustpilotGreat Support - Let in Wakefield
Searching for a house in Wakefield, West Yorkshire, I was kindly supported by Reeds Rains team, specially Samantha Russell, the Lettings Manager.Despite of the limited offer in the region for a 4 bedroom house, they give me all attention and actively tried to bring me options.Thank you.
5/5
TrustpilotHi the sale team in my local branch is…
Hi the sale team in my local branch is very good they worked very hard to sell my property and kept me updated all the time I will definitely recommend them
5/5
TrustpilotReview
Throughout the process the staff have been extremely helpful and supportive.
Agent replied · 15 June 2024
Great to hear. Thanks for the review.
5/5
TrustpilotReeds Rains Rhyl
Outstanding service from start to finish. Every member of the team was extremely professional at all times and dealt with all aspects of the sale efficiently and timely.This has been the first estate agent that I have used that actually know what they are doing and have demonstrated it.Thank you.
5/5
TrustpilotCheryl W - Hillsborough
Cheryl W at the Hillsborough branch has been amazing. I’ve asked so many questions about the property I’m moving into and she has had an answer for every single question. Amazing service, amazing lady. Was extremely stressful for me, but Cheryl has reduced this so much for me. Thank you so much.
1/5
TrustpilotDO NOT USE REEDS RAINS LETTINGS IF YOU…
DO NOT USE REEDS RAINS LETTINGS IF YOU ARE A LANDLORD!The reeds rains letting centre is there not to do any work just to siphon off money
Agent replied · 15 June 2024
We're sorry you're unhappy with the service received Debdeep Dey. We're not aware of any current issues outstanding. We would really like the opportunity to put this right, and would be grateful if you would contact us on rrcustomerrelations@reedsrains.co.uk to provide more details.Many thanksReeds Rains
5/5
TrustpilotPleasant and helpful staff
Pleasant and helpful staff. Always keep me updated
Agent replied · 15 June 2024
Great to hear, thank you!
5/5
TrustpilotHad a great experience with Reeds…
Had a great experience with Reeds Rains. Easy to get a hold of, prompt in their replies and superb customer service. Was working with Tyreece from the Catford branch who was extremely helpful along each step of the process, ask for him if you end up going with Reeds Rains! 5/5RegardsAdam
5/5
GoogleI would like to thank alia and lisa and all the team in reed rains carrickfergus they were brilliant and extremely helpful to me in my recent purchase and previously when i rented a property from them. Always cheerful and nothing was too much trouble. Cant thank them enough made everything hassle free and a good experience.
1/5
TrustpilotNever go here
Not even worth a 1 star never been so let down to lack of service. Will get more communication out of a brick wall
Agent replied · 15 June 2024
Hello Dorris - We are sorry to hear about the communication difficulties. Could you please let me know which branch it is you have dealings with?Kind regards,Reeds Rains
5/5
TrustpilotReeds Rains Bamber Bridge
I can highly recommend Reeds Rains Bamber Bridge I am a tenant in a property managed by this branch and recently required assistance. My issue was dealt with by the Property Manager Katie Bonnar, who was extremely helpful, friendly and professional. She is a credit to the branch!
1/5
TrustpilotNot worthy even of one star
Not worthy even of one star. They sent out contract for renewal tenancy and failed to pick up that statutory notice periods have changed twice during Covid. They are still advising that it’s two months when in fact it was extended to three and now six months. An absolute joke of a service.
5/5
TrustpilotAbsolutely first class service
Absolutely first class service, upfront and transparent with everything they provide. Great communication and friendly staff.
5/5
TrustpilotMatt the adviser was very professional…
Matt the adviser was very professional at all times, he clearly knew his products and found me the best deal that was available. Between him and his assistant Sam they dealt with everything for us and kept us fully informed all the way through. I cannot thank them enough for making this process easy and would highly recommend
5/5
TrustpilotGreat experience, very impressed!
Great experience with Reeds Rains in St Helens. Very professional from the first meeting to the end. They were very responsive and helpful on a number of issues that came up with our sale/purchase. Jordan in particular worked hard to push the sale through, keeping in regular contact. Very impressed!
5/5
GoogleEveryone extremely helpful and responsive! Always friendly and make you feel like nothing is too much trouble!PositiveResponsiveness, Professionalism
Agent replied · 17 June 2024
Thanks for this feedback Deborah. Best of luck for the future. Team RR.
5/5
TrustpilotExcellent service
Excellent service, kept well informed at all points of the sale & purchase.
5/5
TrustpilotReed Rains ( West Derby Village)
Reed Rains ( West Derby Village)Made the process of moving homes as easy as it could be. They helped us so much helping to make the transition so easy! I can not speak highly enough of them!Thank you to you all, for all your help
5/5
Trustpilotespecially pleased with the service provided by Sofia Shahbaz @ Reeds Rains
I recently purchased property marketed by Reeds Rains and I'm especially pleased with the service provided by Sofia Shahbaz @ Reeds Rains in Salford Quays. She's a consummate professional, very knowledgeable, responsive and thorough in her work from start till completion.If I'm to sell or let property in the future, Sofia would undoubtedly be my first port of call.
5/5
TrustpilotExtremely happy with the service from…
Extremely happy with the service from Reeds and Raines Didsbury.
Agent replied · 15 June 2024
Thank you for taking the time to write this review. I will let the branch know.
5/5
TrustpilotOutstanding service
Outstanding service, very punctual and extremely helpful when we came to purchase any property we enquired about.In one day our house was visited, photographed and advertised via their we site. We even recieved offers and multiple viewings on the first day of selling process and this continued throughout.Would definitively recommend.
1/5
TrustpilotRotherham reeds rains are THE WORST ESTATE AGENT
Rotherham reeds rains are The WORST estate agent in ROTHERHAM, four people in a matter of days have had the same bad experience with them. DO NOT EVER GO WITH THEM THEY ARE NOT TRUE TO THEIR WORD ! I put a post on Facebook and they blocked me so they think that’s going to stop me !!!
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