Every review we hold for the Carrickfergus office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotHorrible security which favors hackers
My old FB account was hacked 2.5 months ago. I clicked on a link in PM that said “click this link to help your friend unlock their account”. My page had over 5,000 followers and all of my accounts were linked. The hacked locked me out of my account changed all of my security information and sent a PM to multiple friends asking for money saying that I was broke until Friday and needed cash ASAP. People believed it. None of it was true. I filed multiple complaints to FB and Meta and so did numerous FB friends. FB/Meta just said that the hacker did not violate their community standards and basically said the hacker can keep the account. The person now pretends to sell puppies and phones using my old account and FB continues to let them. Horrible platform! I’m slowly downloading what I can and am soon deleting everything FB related.STAY AWAY!
Rachel · 15 September 2023
★★★★★ 1/5
TrustpilotNo support
My account was disabled and subsequently deleted because someone i don't know and didn't give permission to, managed to link their instagram account to my facebook account. Their activities breached Facebook community guidelines causing my account to be disabled and deleted. Facebook help was useless and there is no support, no opportunity to contact anyone, nothing at all. Such a big organisation with no support!
Rob · 25 July 2024
★★★★★ 1/5
TrustpilotPromotes violence, scams and porn
There's so many adverts I report to Facebook of people offering properties to rent which don't exist and are scams which Facebook does NOTHING about. I'm forever seeing violent content of fights, and young girls miming stupid songs practically naked in the stupid reels function, or they're doing yoga sexually suggestively and exposing their underwear. I keep saying I'm not interested in this content, yet I get more and more of it. It is truly disturbing Facebook promotes this.
Chris · 9 October 2023
★★★★★ 1/5
TrustpilotFacebook helping scammers.
Facebook helping scammers.Facebook - and FB Marketplace has THOUSANDS of scammers - each and every day.I spent ONE hour reporting EVERY scam I came across - which added up to over 100 - nearly 2 a minute!!They do NOTHING to stop them.They do not even bother replying - except to refuse your report - and the appeal.Facebook are PAID by scammers to push promoted adverts.Even worse, you could find your OWN FB account being restricted by FB for trying to help innocent victims of fraud!The sooner the UK Govt make FB legally responsible for people losing money the better.
Anthony · 13 September 2023
★★★★★ 1/5
TrustpilotFACEBOOK IS NOT A SAFE SITE THERE IS NO…
FACEBOOK IS NOT A SAFE SITE THERE IS NO ONE TO SPEAK TO WHEN THINGS STOP WORKING ALSO NONCE PEDOPHILES AND RAPIST GET ALL THE HELP THEY CAN FROM THE FACEBOOK META GROUP FACEBOOK IS ALSO RUN BY SCAMMERS THAT WANTS YOUR MONEY BEFORE THEY CAN HELP BIGGEST SCAM IN THE WHOLE WIDE WORLD THIS SITE NEED TO BE CLOSED DOWN AS IT A VERY GOOD SITE FOR GROOMING KIDS META GROUP AND FACEBOOK COULD NOT CARELESS ABOUT ANY OF IT AS THEY ARE PLAYING A BIG PART OF THIS APP AT COVERING FOR NONCES PEDOPHILES GROOMING GANGS AND RAPIST
Smithy · 13 September 2023
★★★★★ 1/5
TrustpilotMy account has been compromised
Created an alternative profile nearly 10 years ago. I was distressed, this was before being able to post anonymously. I used this profile mainly to write in poetry groups and later found support groups for single mums. Over the years I have lost a good few mobiles and my pictures with it. I ended up posting significant pictures online and leaving them on private on my Facebook account.From last Friday I found I was blocked from using my profile, when looking at my profile from my sister's account I saw some of my private pictures had been made public. My password was not working and when trying to recover account it kept skipping the first page that asks to confirm identity and leaving the only option to send code to an old email address that has now been permanently deleted. Each time I clicked 'try something else' it keeps pulling up the page of sending recovery code to email account I no longer can access. Once I have tried this 3/4 times 5 times at most, it says I'm using the feature too fast and I'm temporarily blocked again. Knowing I can't access my account but private pictures have been made public is the worst. Making the site very dangerous and unreliable.I previously had a warning on my account for telling another woman she is trash! I stand by my comment wholeheartedly after this woman kept popping up in the single mothers group boasting about having a husband who looks after her children, then commenting that she doesn't care if he looks after his other children or not! She kept visiting the group and mocking mother's because the father was not present in their lives. Knowing I got an official warning for calling this woman 'trash.' Whilst she continued bullying other mothers fully convinced me Facebook must be run predominantly by Robots. How can Mark Zuckerberg be trusted with a social platform where people have been encouraged to share deepest thoughts and significant memories of their life falsely encouraged to have privacy respected only for those protections to be so easily lost? There are no humans available to sensitively differentiate the damage caused when being careless with locking out the right owners of account whilst leaving hackers to take advantage of people's personal information!
Naomi · 13 September 2023
★★★★★ 1/5
TrustpilotScammed 5.1k from Business Account on Facebook that is Rogue Trader
We were getting some work done on our garden and I have off facebook activity turned off to prevent annoying Ads, but somehow a sponsored Business Ad came up on my feed for landscaping work. I clicked and the Business account looks trustworthy and has over 48K followers. So I picked them for my work. After they came and I paid 5.1k, the whole job needs ripping up and redoing. Person from company threatened me and blocked me on FB. They are travellers and go around scamming and ripping people off through FB, I know of 6 others from FB that have been scammed. I tried raising reports on Facebook, but nothing. No emails to contact or help provided. I was scammed 5,1K and hold Facebook reliable for my financial loss and severe distress caused. We dont have money to fix and facebook doesnt let you report with details. The company have blocked over 20 people, and I do not understand how T&Cs and Trading standards on Facebook work, but this is disgusting and Business Account should be investigated and people scammed compensated. It happened 6 months ago, and I am still unwell and angry by what has happened, and they are stil scamming people through Facebook and I cannot do anything about it, and need to be careful as they threatened me.
LibbyB · 12 September 2023
★★★★★ 1/5
TrustpilotFacebook Complicit in Helping Scammers
Facebook continues to allow fraudulent scammers who are paid 'advertisers' to remain active despite hundreds of reports regarding their fraudulent sales tactics. Facebook are refusing to remove counterfeit advertisers they know to be stealing people's money. Surely that's collusion. Goodman Limited/Blacks Machinery (who are listed on an Australian Government website as a scam), is case in point! Fake digital logos superimposed over stolen photos, but apparently Facebook will allow them to continue stealing thousands of dollars per 'sale' & refuse to take down their pages.
Vicki · 12 September 2023
★★★★★ 1/5
TrustpilotReported an Easyjet Scam where you won…
Reported an Easyjet Scam where you won a holiday to Budapest. I entered the compitition, all looked fine, until 5mins after entering I won. Received a message on the FB page saying I had won and to click here to receive my prize for a free weekend. Clicked link and the URL was not easy jet, it had tiny**@easyjet.com when I went to tiny** you could buy any url you wanted and link it to the real URL. It wanted my credit card details to collect my prize. Reported to FB and received back that it was a ligitemate Easyjet! Really? FB should be held responsible for all frauds now on this fake compitition as its was reported and ignored...Shame on you FB.
Linda · 11 September 2023
★★★★★ 1/5
TrustpilotOcculus Quest fire risk!
I have an Occulus Quest which I loved but burned and melted while charging. I'm scared it could have set fire to the house.Quick Google it appears this a common fault with the machineI have contact facebook/quest customer care who took 2 days to ask me to send some information and now have disappeared for nearly 2 weeks. No responses to my emails, no acknowledgement nothing.I didn't want to write this review but I am now at a loss what to do. Facebook know they quest has a habit of burning and melting but they can't even be bothered to respond if you report it.
Shame · 10 September 2023
★★★★★ 4/5
TrustpilotThe atmosphere of the place was…
The atmosphere of the place was inviting and comfortable. The decor was stylish and well-maintained, creating a pleasant environment to spend time in. The attention to detail was evident everywhere, from the cozy seating areas to the well-organized displays.The service provided was top-notch. The staff went above and beyond to cater to my needs and answer any questions I had. They were patient, attentive, and genuinely interested in ensuring my satisfaction. It's clear that customer service is a priority for this business.
Haroon · 10 September 2023
★★★★★ 3/5
TrustpilotApps reload when exiting on iPhone
I'm perplexed by the recurring issue I encounter with the Facebook app. Whenever I exit the app to attend to other tasks and return, it consistently reloads, causing a significant degree of discomfort and frustration. I'm unsure whether this behavior stems from a full memory or if there's another underlying cause. Nevertheless, it's an inconvenience that disrupts my usage experience and leaves me seeking clarity on its origins.
Brian · 28 May 2024
★★★★★ 1/5
TrustpilotThe history goes on…
The history goes on…Last post I wrote about can’t access my facebook account. As I posted before since August 20 or 21 from current year, I was unable to access my account. Only yesterday I can log in after send my documents again. But another problem came to me. The hacker that I believe is from Ukranie use someone or his own credit card and make a lote of ads of his services products spending Over 48 thousands of reais About 9.700 USD. Almost paid by him/her, but he leaves about 3.155 reais (about 640 USD) Now I claims with Facebook that Won’t pay money for services I didn’t use. In these times I did two police reports.
Darcy · 7 September 2023
★★★★★ 1/5
TrustpilotSelling drugs in market place
Selling drugs in market place. I made report and after 15 emails back and forth i decided to drop the complaint because the facebook support is worst than some cheap clothes shops i had to deal with in the past. They allow to advertise cocain and other drugs but not wheel chair. They allow cleaning services to advertise but when i do it, my add apparently is not allowed on facebook but the others very same ones are posted and up there for weeks. Very very bad decision making. Bunch of different standards for different people !!!!
SLACIK · 7 September 2023
★★★★★ 1/5
TrustpilotThey disabled my account
They disabled my account saying I violated their terms in the community I just started Facebook yesterday I woke up with my account locked saying I needed to verify my identity to send a picture of my ID I do not trust having my ID publicly online I haven't posted anything on my wall just liked stuff and pictures from my family I am done with Facebook it has changed to much
Racheal · 8 March 2024
★★★★★ 1/5
TrustpilotFACEBOOK IS RUN BY SCAMMERS RAPIST AND…
FACEBOOK IS RUN BY SCAMMERS RAPIST AND PEDOPHILES EVERYONE THAT USES FAKEBOOK NEEDS TO DELETE THE FULL APP AS THERES NO ONE TO SPEAK TO WHEN THINGS GO WRONG ONLY A GROUP FULL OF SCAMMERS THAT WANT YOUR MONEY BEFORE THEY CAN HELP I HAVE BEEN BLOCKED ON THE FAKEBOOK HELP CENTRE SO WHAT DOES THAT SAY I ALSO HAVE PICTURES OF THE CHAT THAT ONE OF FACEBOOK SCAMMERS WANT MONEY BEFORE THEY CAN DO ANYTHING THE PERSON IN QUESTION IS DAVID EGLESEE I WOULD LIKE A RESPONSE BACK TO THIS MESSAGE/REVIEW FACEBOOK
Smithy · 4 September 2023
★★★★★ 1/5
TrustpilotBlocked for using the 'Forgot password' link
I forgot my password, so clicked the 'Forgot password' link and typed in my email address. This is the automated message I received: It looks like you were misusing this feature by going too fast. You’ve been temporarily blocked from using it. If you think that this doesn't go against our Community Standards, let us know.So I clicked the Community Standards 'let us know' link and guess what - I have to log in to use it! Catch 22 loop.
Customer · 2 September 2023
★★★★★ 1/5
TrustpilotI cannot log into Facebook
I cannot log into Facebook. I am using the right email address and password, Still cannot log in. I tried to get a code sent to my mobile phone but the code never comes. If I ever do get back into my account I am going to delete it because I am sick of all the problems I am having with Facebook.
Ian · 7 September 2024
★★★★★ 1/5
TrustpilotNot a good experience
I am really disappointed and upset with fb. My account was hacked, and my group along with my business page were all attached to it. I have no way of getting it back because whoever hacked me to my email and phone number off. It’s horrible that you cannot contact anyone from FB by phone and good luck getting help from anyone from FB by email, messages or anything, I am so pissed because that was my livelihood, now I have to start over and find new clientele since I didn’t know a lot of those people, this is not how customers are supposed to be treated, It would be nice if there were ways to keep your account safe from this and if not, at least have someone to help. Not good. They are also quick to throw people in fb jail over nothing.
Lauren.gomez · 31 August 2023
★★★★★ 1/5
TrustpilotBiggest thieves going they work with…
Biggest thieves going they work with scammers and allow them to continue scamming people even with the proof they still allow it to happen. Then they allow people to act/impersonate you and when you contact them saying that it's a fake profile and not you and that the fake one is stealing all his content they still don't do anything and leave it to continue. These are the biggest scamming thieving pieces of sh!t going
James · 30 December 2023
★★★★★ 1/5
TrustpilotFacebook does not care about its users…
Facebook does not care about its users and customers. I recently got my Facebook account disabled due to a hacker somehow linking it to their Instagram account which then got my account suspended/disabled I have been trying for hours and there is absolutely no recourse. Facebook simply does not care. I will never create another Facebook account if I don't get my one recovered.
Anthony · 2 August 2024
★★★★★ 1/5
TrustpilotMake Facebook Marketplace a standalone…
Make Facebook Marketplace a standalone app.Make Facebook Marketplace a standalone app.Make Facebook Marketplace a standalone app.Make Facebook Marketplace a standalone app.Make Facebook Marketplace a standalone app.Make Facebook Marketplace a standalone app.Make Facebook Marketplace a standalone app.Make Facebook Marketplace a standalone app.Make Facebook Marketplace a standalone app.Make Facebook Marketplace a standalone app.Make Facebook Marketplace a standalone app.Make Facebook Marketplace a standalone app.Make Facebook Marketplace a standalone app.Make Facebook Marketplace a standalone app.Make Facebook Marketplace a standalone app.Make Facebook Marketplace a standalone app.
Gibralter · 29 August 2023
★★★★★ 1/5
Trustpiloti purchased an iPhone from a seller
i purchased an iPhone from a seller , paid by PAYPAL FRIENDS & FAMILY, as requested by the seller , so he would not incur any charges . 4 weeks later & approximately 5 messages to the seller , no replies & NO PHONE .contacted facebook & Paypal , had no help whatsoever .MONEY GONE ,NO PHONE . REPORTED THE SELLER AS BEING A SCAM WITH NO RESPONSE TO FACEBOOK .unbelievably the seller is STILL ADVERTISING on marketplace , & nothing being done about my situation .I have checked about 40 advertisements on FACEBOOK MARKETPLACE , with very upsetting results, that the MAJORITY of ads on there are SCAMS , stealing money from honest hard working people . Who have absolutely NO SUPPORT FROM FACEBOOK WHATSOEVER, it think that the authorities of some sort , should be looking into their malpractising for adverts, to see what is a legal advert & what is illegal & do something about it .
Leslie · 28 August 2023
★★★★★ 1/5
TrustpilotI have spent thousands of dollars
I have spent thousands of dollars. Boosting posts. I have one post with 10K likes. I cannot even SCROLL down the list to get to invite the people I have not invited yet cause they say I am scrolling too fast. I am not even INVITING too fast. Scrolling! Am I spose to invest money just to NOT get to invite people? I mean if I scrolled as slowly as they wanted and invited as slowly as they wanted it would take me 2 weks just to invite people from that boost. THIS NEEDS TO BE ADDRESSED. We pay to get boosted just to get shafted by getting the Temp ban for scrolling??? I run pages for me. Pages for people I know. This is suppose to be a business tool boosting and inviting. Now it is turned into a nightmare of me getting to 1000 people I scrolled down to and bam getting banned.
David · 28 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.