Trusted Agent profile · Carlton
★★★★★
258 reviews across 3 platforms
20 Main Road, Gedling, NG4 3HP, Carlton, NG4 3HP
Lesley Greaves Estate and Lettings Agents's office in Carlton, at 20 Main Road, is rated 4.4 out of 5 across 258 reviews on three platforms, including 136 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Lesley Greaves Estate and Lettings Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Carlton.
Every review we hold for the Carlton office, from every platform, shown as written. First names only.
5/5
TrustpilotI’ve been using Linktree for several…
I’ve been using Linktree for several years and have created multiple Linktree pages over that time, both free and paid. What I love most is how easy it is to use, how flexible it is, and how quickly I can make changes on the fly without any technical hassle.
5/5
TrustpilotI just started to use Link Tree and I'm…
I just started to use Link Tree and I'm incredibly surprised by the product excellence and its Trust & Safety support team. If I could give more than 5 stars, I would do it. Thank you! G
1/5
TrustpilotThese people are scammers
These people are scammers . Please do not use this app or put any kinda bank info they steal money every other day . I got 3 charges back to back for $153.14 . I will be disputing them . What a pain . Please do not use them . Biggest scammers ever . Hate em
1/5
TrustpilotImpossible customer service wait times
Impossible wait times through their customer service chat. I was on the chat for over an hour and a half to resolve a login issue. The issue was only temporarily resolved. I logged in the very next day and ran into the same issue. I reached out to their customer service chat and did not hear back for over 4 hours. Totally unacceptable response time. Nobody has the time to sit on a computer for hours on end waiting for a response.
5/5
GoogleJade was really helpful and response. thanks for your help!
Good afternoon Thank you so much for taking the time to add a five star review, kind regards Lesley Greaves Sales Team
2/5
TrustpilotBuggy payout system, virtually nonexistent customer support
Linktree refused to give me my commission payout because apparently I hadn't set up my payout account and payout details, according to my "Earn" tab. Hint: I definitely had done all of this, and if I go to my account settings, it confirms that it's connected to my Stripe account. When I tried to reach customer support, I got "Linky," their insufferable AI bot that had absolutely nothing useful to tell me. When I asked to talk to a representative, "Linky" claimed to be contacting the team. I'm finally giving up on anybody ever responding after about 35 minutes.
5/5
GoogleMarta arrived on time, took the time to understand our needs, and was highly receptive to the feedback we provided\. They listened attentively, responded professionally, and demonstrated a genuine commitment to delivering a positive customer experience.
5/5
GoogleTried Lesley Greaves after our first estate agent only got us 2 viewings in 20 weeks. Within a couple of weeks with Lesley Greaves we had multiple viewings and an offer which we had accepted, all at the same price it had been on for with the other estate agent. We found all the staff to be very friendly and helpful, and it was no issue when we asked them to explain things. They helped us through the entire process and nothing was tp much trouble for them. We would use them again and would recommend them to anyone we knew who was selling a property.
Good morning Andrew, Thank you for taking the time to write a review. We are pleased you were happy with our service as customer service is the core of our business. Thank you from the sales team at Lesley Greaves
2/5
TrustpilotHorrible customer servixe
I have Linktree. I have been trying to get into my account. I have recently changed my phone number. I sign in with my email it sends me a code I put it in then it immediately it sends me a code for my phone number and without that old number there is no way to sign it. It makes absolutely zero sense. I have messaged with 2 different people for 3 days now and still no resolution and it takes forever. Is there not a phone number to speak with an actual person? I have 2 days before I go live with my business and if no resolution I will be forced to go a different route. This is horrible costumer service. Any help? Anybody there? Anyone?
1/5
TrustpilotI'm very dissatisfied with the new…
I'm very dissatisfied with the new update, especially in regards to design. Now I find it almost impossible to change it to the color scheme I want. Unlike most places which allow you to enter hex codes for colors, Linktree has no such option. Previously there were several options for premade themes as well, both on the free and pro plans; now there's maybe 4 available. Nothing happens when I click on share feedback or ask a question, but I'm able to access help center right next to those buttons.
5/5
GoogleI've just used Lesley Greaves for the second time and both times they were fantastic. Always so helpful, always answer the phone - but they email and text for ease if you prefer too, always positive and nice to chat to, and completely invaluable in helping to push the sale through. I honestly can't recommend them enough, absolutely no negatives at all. Oh and cheaper than a few other big name estate agents I got quotes from locally too.
Good afternoon Lynsey, thank you for taking the time to add your personal thoughts and your review. We really do appreciate it. Kind regards Lesley Greaves sales team
5/5
TrustpilotI really appreciate the way you handled…
I really appreciate the way you handled the situation. Thank you for always being available to listen, understand my concerns, and provide support whenever I needed it. Your professionalism and care truly made a difference.
5/5
TrustpilotI needed a refund for the yearly…
I needed a refund for the yearly subscription and they were extremely responsive and got the job done in literal minutes(via email no less). Appreciated their help so much.
5/5
GoogleWe purchased through Lesley Greaves and they were great. They kept us informed, were professional, friendly, really helpful and went over and above expectations. We are lucky to have purchased through them. Thanks to all and especially Jade.
Thank you Fiona, for your lovely kind words and taking the time to send us a review, kind regards the team at Lesley Greaves
5/5
TrustpilotThis tool was incredibly helpful when I…
This tool was incredibly helpful when I used it for the purpose for which I bought it. Worked exactly as expected only it was much more effective. Also, when I needed support, I received probably the best technical support I’ve ever received on any platform.
1/5
TrustpilotNo Customer Service, Seemingly All AI
I am a paying customer with a Pro account. My account was banned in January for no reason, and I didn't find out until they sent me an email saying it had been unbanned. No idea how long it was banned for that time.
5/5
TrustpilotI appreciated all the help and I…
I appreciated all the help and I appreciate Linktree! A really helpful place to send people to have access to all of the places you can be found and easily. GypsyBikeRide
5/5
GoogleReally great experience being shown around a property by Marta. Very friendly, helpful and provided us the space to view the property with no pressure.
1/5
TrustpilotScam misleading company they got more…
Scam misleading company they got more greedy by permanently remove free access then went to this stupid 7 day trial by scam millions of people they need to be banned for malpractice.
5/5
GoogleThroughout the whole process of selling our house, Lesley Greaves staff kept us up to date with all viewings and feedback from prospective buyers. Very Professional. I wouldn't hesitate to highly recommend using Lesley Greaves as the Estate Agents to deal with selling/buying properties. Special thankyou to Jade that was our point of contact. Many thanks
Hi Terry! Thank you for taking the time to add your personal thoughts and your review. Kind regards Lesley Greaves sales team
5/5
GoogleThe letting team at Lesley Greaves were amazing, communication was fantastic. Amy made everything so easy, answered all my questions. Everything was sorted so quickly with no problems, I couldn't be happier, would definitely recommend!
Good afternoon Laura, thank you so much for your lovely review, we are so pleased you where happy with the service and hope you enjoy your new home.
5/5
TrustpilotGreat support and quick response
I had a very positive experience with the support team. The service was fast, clear, and very helpful, especially considering I’m based in another country. I was initially concerned about getting support, but the team responded quickly and guided me through everything I needed.
5/5
GoogleJust completed our second property purchase through Leslie Greaves and the service was spot on again. The team were friendly, professional, and always kept us updated throughout the process. From viewing to completion the service was great. Look forward to working with them again. Thank you
Good Morning Andrew, thank you for taking the time to add your personal thoughts and your review. Kind regards Lesley Greaves sales team
5/5
GoogleIf you buy house found it marta she is really helpfully and so kind person it’s really awsome agency for house
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Lesley Greaves Estate and Lettings Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Carlton.
