Trusted Agent profile · Carlton

David James Estate Agents Carlton reviews

★★★★★ Excellent

392 reviews across 1 platform

317 Carlton Hill, NG4 1GL

David James Estate Agents's office in Carlton, at 317 Carlton Hill, is rated 4.8 out of 5 across 392 reviews on 1 platform, including 392 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards David James Estate Agents won in 2026.

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4.8 / 5

392

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for David James Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Carlton office, from every platform, shown as written. First names only.

5/5

Google

We saw a property that was with an accompanied viewer named Beck. It was refreshing to be provided with information about the property upon entering, Beck seems really experienced and very lovely. She showed us around the property but also let us have a wander, she answered all the questions we had and gave us advice. I would definitely recommend David James Estate Agents, by far the best I have viewed with, and ask for Beck, top tier and knows her stuff and an absolutely superb person.

Jade · 5 August 2025

Agent replied · 2 September 2025

We appreciate you taking the time to leave feedback on your positive experience. Thank you!

5/5

Google

We couldn't recommend David James enough for all they did to help us get our sale through. It's nice to have a local estate agent who knows the area as it makes the whole thing much more personal. Selling our family home was extremely stressful but Lorraine was great and kept us updated throughout so that we knew what was happening. We'd also like to thank Natasha who helped a lot with keeping us up to date with the initial viewings and getting them booked in.

A · 29 March 2023

Agent replied · 27 July 2023

This is fantastic to hear. We appreciate your kind comments and the recommendation. We will pass your comments onto Lorraine and Natasha.

5/5

Google

We chose David James as our estate agent when selling our house, as we had seen lots of their 'Sold' signs in our local area. Although we didn't have the most straightforward sales process, we thankfully had the lovely Natasha allocated to us as our sales consultant. Natasha kept us in the loop throughout and really helped things progress along the way. We are now only a few days away from moving into our new home - so thank you so much Natasha and the wider David James team. Lauren & Adam.

Lauren · 20 December 2024

5/5

Google

Recently had a viewing with John and he was really informative and helpful. Answered any questions I had or looked to find the answers out. I was a few minutes late, and called ahead to let him know and he said it was no problem and he was able to wait.

Kiran · 25 March 2026

Agent replied · 15 April 2026

Thank you for your feedback and 5 star review

5/5

Google

I had a fantastic experience with David James Estate Agents. The team was professional, friendly, and incredibly efficient throughout the entire process. They made everything feel smooth and stress-free, always keeping me informed and providing clear, helpful advice. Their knowledge of the local market was excellent, and they went above and beyond to ensure everything was handled quickly and professionally. Communication was always prompt and reassuring, which made a real difference. I would highly recommend David James Estate Agents to anyone looking for a reliable and trustworthy service. A truly five-star experience!

Siam · 8 April 2026

5/5

Google

Had a viewing with Beck and it was a total pleasure. She had some key info ready for me when I arrived and knew what she was talking about. I was a bit unfamilar with the area but she knew it quite well so explained to me what is close by and where the bus stops are etc. Felt no pressure at all and the whole experience was fun as well as informative. Thanks :)

Joe · 5 August 2025

Agent replied · 2 September 2025

Thank you for your feedback and 5 star review

5/5

Google

Anna was very punctual and respectful. As we were there early and the previous viewer had not arrived she allowed us to have an earlier spot which gave us more time to look around the property properly. She was very informative and knowledgeable and made a good representation of the property. We would like to thank her for her full attention even though the first viewer eventually arrived which meant her attention could of been compromised however managed it extremely well. She was very professional.

Joseph · 30 October 2022

Agent replied · 27 July 2023

Fantastic to hear. We appreciate the feedback and 5 star review

4/5

Google

After an initial bumpy start I was recommended to move branches by a friend who had just sold her house through the Carlton Branch with Natasha. From the minute I spoke to her I knew I was in safe hands. Natasha did an amazing job at sorting out really difficult issues and put into plain English some of the more complex solicitor communication She not only helped with the sale of my house but really went above and beyond supporting me and guiding me through the purchase of my new house. She kept me sane through what felt like a life time of backwards and forwards. Natasha’s professionalism and communication were outstanding - a true Superstar and a credit to David James.

Rachel · 1 April 2026

5/5

Google

We would highly recommend the services of David James. Everyone we dealt with has been both professional and courteous. Thanks to Jason who completed our valuation to Hatty who dealt with our initial enquiries, including arranging many viewings and finally to Lorraine, who ensured the whole process ran smoothly. We sold our property very quickly, which we were delighted about. We received excellent information and advice from Lorraine, who continually kept us in the loop, responding quickly to any queries and questions we raised, which we appreciated. Selling a property does come with its stresses but thanks to Lorraine and other member of staff any worries we had were quickly alleviated. Thank you to everyone at David James.PositiveResponsiveness, Professionalism

David · 27 August 2022

Agent replied · 27 July 2023

Wonderful review. Thank you. We’re so pleased to hear the team provided a great service. Thank you for the 5 stars

5/5

Google

Had a good few viewings now with John and he is always so welcoming and friendly. He always has the answers we need about the house or will endeavour to get answers to us asap. Thank you John and David James :)

Freya · 22 December 2025

5/5

Google

I cannot recommend David James enough. All staff at the Carlton branch have been a pleasure to communicate with but I have to single out Natasha White who has been an absolute rock and pillar of support throughout my sale and purchase. She has been unbelievably kind and supportive alongside being an absolute expert on all things real estate! She's relentlessly fought my corner at every step of the way whilst treating everyone involved with respect. If you want a dedicated and hardworking estate agent do not choose to go with any other agency. Thank you Natasha and the whole team at David James!

Liz · 27 July 2022

Agent replied · 27 July 2023

Wow, wonderful review. . Thank you for the recommendation. We will of course pass your comments on to Natasha and the team. We appreciate the 5 stars and such positive feedback

5/5

Google

Brilliant process from start to finish. Lorraine was a pleasure to deal with and has been a great help with our move.

Hollie · 19 August 2025

Agent replied · 2 September 2025

Thank you for taking the time to review. We appreciate the 5 star feedback and will pass your feedback over to Lorraine

5/5

Google

Great service and attention from start to finish. David's indepeth knowledge of the area help us to price realistically and sell quick. Natasha was helpful, and friendly, as well as bring profesional. We felt we could ask her anything. I would recommend them to anyone.

Cathy · 4 November 2024

Agent replied · 11 November 2024

Thank you for taking the time to share your experience. We appreciate you taking the time to share your experience and will pass your comments over to David and Natasha.

5/5

Google

Highly impressed with the service from David James in the sale of our house. Good communication throughout, and worked hard to resolve the inevitable issues that came along during the process. Special thanks to Natasha who helped us with advice and reassurance. Having sold a number of properties over the years and having had good and bad experiences with estate agents I wouldn't hesitate to use David James again if I was selling a property in Nottingham.PositiveResponsiveness, Professionalism

Andy · 27 August 2022

Agent replied · 27 July 2023

Thank you for the feedback. We’re so pleased you were happy with our service and will pass on your kind comments to Natasha. We appreciate your 5* review. Thank you

5/5

Google

We chose to use David James after they were recommended to us. The whole team are very friendly, professional and helpful but I must say what an absolute rock Natasha has been from start to finish for us. She has been so supportive and helpful, we feel lucky to have had her as our agent. We could not recommend her highly enough. Thank you so much Natasha and also thank you to the team at David James!

Gemma · 31 August 2022

Agent replied · 27 July 2023

Thank you so much for your fabulous recommendation and 5 star review. Your comments have been passed on to Natasha and the team

5/5

Google

Beck has been amazing helping me find a property. Very professional, understanding and so friendly. Thank you Beck, would highly recommend.

Jennie · 12 August 2025

Agent replied · 2 September 2025

Thank you for your feedback and 5 star review

5/5

Google

David James and especially Natasha White have provided an exemplary service, Natasha was always available for advice and information, supportive and professional I would not hesitate to recommend them

Patricia · 15 March 2026

5/5

Google

Dealt with Claire at a viewing, super lovely and informative. I asked her a question about the previous sale of the property and she promptly responded after double checking with the office, very helpful 👍 …

Nisrine · 14 January 2026

5/5

Google

I viewed a property today with Claire. She was brilliant! Claire was very friendly and knowledgeable . She knew a lot about the property and was so helpful. A very positive experience. Thank you Claire.

Katie · 8 January 2026

5/5

Google

Wow! I’m giving a 5Star rating to David James estate agents in particular to Lorraine Mann! What a super star and Wow because we didn’t use David James as we wanted to save a few hundred pounds so went with Purple Bricks! We purchased a house via David James and Lorraine Mann helped us so much through stress of our agents/solicitors and we weren’t even paying for the service she provided! Thank you Lorraine Mann

Ash · 27 July 2022

Agent replied · 27 July 2023

Thank you for your 5 * review. We’re really pleased you found our service 5*, in particular Lorraine Mann. We will of course pass your comments on to her. Best wishes in your new home

5/5

Google

Lorraine is AMAZING! From start to finish, her communication has been faultless, she has regularly kept us updated and helped with any queries we have had. She has made our first home purchase a pleasurable one. Thank you so much Lorraine, you're an absolute asset to David James!

Bethany · 27 June 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave a review. It's great to hear of your positive experience and we will pass your comments to Lorraine

5/5

Google

From the start I found David James polite, friendly, informative and knowledgeable. The valuation of the property was great, really nice, Jason went out of the way to do above and beyond for me. Lorraine and Hattie at the Carlton office have been amazing all the way through my sale. Offering guidance, advice and support. Couldn't be happier with the service they have given me over the last few months.

Gillian · 28 December 2022

Agent replied · 27 December 2024

That’s fantastic to hear. We will pass your feedback onto Jason, Lorraine and Hattie. We appreciate you taking the time to review, and for the 5 stars

5/5

Google

Claire was a lovely estate agent, very approachable. Showed us round the property and gave us all the important information we needed.

Rachael · 14 April 2026

5/5

Google

I am very appreciative of David James and would like to thank Lorraine for all of her hard work this week. We have had bad experiences with another estate agent who was unresponsive, uncaring and made the whole process difficult. However, she has made this whole process a lot easier and less stressful. The vendors accepted our offer within an hour of making it official and Lorraine has worked very hard all week in order to get to the point we are now - receiving the memo of sale. We even had to change solicitors as we turned out to be using the same as the vendors, but Lorraine helped us get it sorted within the same day as finding out. She has responded promptly to any questions I sent her, has been understanding and very helpful. I can't thank her enough. We had almost given up on finding a house and now I am feeling a lot more relaxed (obviously I can't fully until we get the keys but this is a huge step in the right direction). I will absolutely use David James in the future. We can't wait to move into our first home!PositiveResponsiveness, Quality, Professionalism

Becky · 27 August 2021

Agent replied · 27 July 2023

Hi Becky. We're so excited for you to finally be on your journey to buying your first home. We agree, Lorraine is an absolute gem and we're so happy that she's part of the team, and has been with us for some time now! Hoping everything goes smoothly for you, but do not hesitate to contact us if you have any queries or concerns. Thank you for your 5 star review!

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Questions about David James Estate Agents Carlton

How many reviews does David James Estate Agents Carlton have?

David James Estate Agents's Carlton office has 392 reviews across 1 platform: 392 on Google.

What is David James Estate Agents Carlton's rating?

David James Estate Agents Carlton is rated 4.8 out of 5 across all 392 reviews, and 4.8 out of 5 on Google from 392 reviews.

Has David James Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: David James Estate Agents, Carlton won Gold; David James Estate Agents, Nottingham won Platinum; David James Estate Agents, Arnold won Trusted Agent.

Where is David James Estate Agents's Carlton office?

David James Estate Agents Carlton, 317 Carlton Hill, NG4 1GL.

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