5/5
GoogleGreat service throughout from both Amy & Sharon, much appreciated!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 October 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Carlton
Bairstow Eves Carlton Sales reviews
★★★★★
824 reviews across 2 platforms
124 Burton Road, Carlton, Nottingham, NG4 3GP, NG4 3GP
Bairstow Eves's office in Carlton, at 124 Burton Road, is rated 3.3 out of 5 across 824 reviews on two platforms, including 199 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Bairstow Eves won in 2026.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Bairstow Eves Carlton Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Carlton.
Awards
The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Carlton office, from every platform, shown as written. First names only.
Google1/5
TrustpilotBarestow Eves Romford
Barestow Eves Romford - Awful, Unprofessional,rude and lacking any honesty!!!By and large the worst estate agents we've ever dealt with as well as our own estate agents views on them. With the Manager being the route casue of losing 2 properties due to his negligence and bullying of potential vendors!!!
1/5
TrustpilotWell still waiting since last october i…
Well still waiting since last october i haven't used this company myself for this reason, my buyers are using the Grays branch. my buyers buyer has issues that the estate agents should have addressed early. Not a care in the world no urgency nothing sick of it. Poor
1/5
TrustpilotBairstow Eves - Walthamstow [aka Countrywide.co.uk] avoid
Gave my contact details to developers without permission. Now keep getting pestering phonecalls. I will be informing the Information commission about this. I certainly will not recommend them and will not be using them.
1/5
TrustpilotWaste of time
I arranged a viewing, on the way to the property (9:30 am) I get a call back and a text cancelling my appointment. This is unprofessional and simply wasting time. They will also get you on the phone, giving them your personal details before arranging a viewing.
1/5
TrustpilotDisgusting services
Aleena Iftikhar,is very unprofessional,dishonest,and disgusting attitude.We were interested of viewing a property to purchase.In 24 hours we were told: freehold,100% ownership,couple of hours later,called and stated that is leasehold and 70% ownership.Next day contacted and asured us that is freehold and 100% ownership.Constantly denied everything she stated before.Lies,lies and more lies.Wasted my time.Stay away clear
1/5
TrustpilotWitham branch are completely disrespectful
Witham branch are completely incompetent and disrespectful. I am so disappointed after a deal agreed , 6 weeks later, completely dismissed and insulted. Stay clear of this branch, hopefully, other branches have more respect, professionalism and conduct.
5/5
TrustpilotWow Hucknall branch
Lauren at the Hucknall branch is amazing, she's kept me completely informed and worked tirelessly to get updates from a difficult upward chain. This whole process been very stressful but Lauren's been there to help, explain and reassure us. A true asset to the company
1/5
TrustpilotSlick sales pitch
Slick sales pitch, followed by totally non-existent service to the point of rudeness at the Finchley branch. I think that I barely spoke to the same person twice, and had to explain everything multiple times to staff that seemed not to have the most basic grasp of their business. Not recommended at all.
1/5
TrustpilotViewing properties with this agent
Viewing properties with this agent - completely disorganised, terrible communication, very rude over the phone. Out of all letting agents I have been with over the years, this was by far the worst one to be with. Wish we had seen the other reviews before wasting our time with them
1/5
TrustpilotThey don´t even deserve a one star…
They don´t even deserve a one star rating. Don´t use them. They don´t care anything about customer service!!!
1/5
TrustpilotAs a landlord they had a 5000 watch…
I rented a property with this company. They had a £5000 watch stolen from the house whilst showing someone around. It later got rented to someone who used it as a cannabis farm causing 30k of damage for which I recieved no compensation or even sympathy from the company.
1/5
TrustpilotThe worst agent ever.Rude
The worst agent ever.Rude, disgusting, thieves. All they care is about money. They provide a poor service. Im letting from them, repairs takes ages you need to fight for it and replace stuff in the property they will choose the cheapest without the landlord knowledge. AVOID THEM at all costs.
5/5
GoogleVery helpful and friendly staff with a good knowledge of the local area. Excellent communication throughout.
Agent replied · 25 October 2024
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Lucy.
1/5
TrustpilotRude sales agent
Rude sales agent, property was dirty when my partner and his family moved in. Half of appliances not working, water leaking, no hot water supplies and when speaking to the agent she asked us to instead visit her at the agency to sort this out. Disgusting customer service...
5/5
GoogleVery gud service Amy and staff very helpful been a pleasent experience
1/5
TrustpilotBeware!
Worst agents we have used,no repairs were done,really rude and spoke to us like we were nothing,never rent again a horrible experience, avoid the clacton on sea branch at all cost,beware.
5/5
TrustpilotLauren at the Hucknall branch
Lauren at the Hucknall branch is AMAZING and a credit to Bairstow Eves, nothing is too much trouble for her, she is helpful and reassuring answering any questions or queries, she's been so helpful wouldn't get through this process without her
5/5
TrustpilotHelpful
Helpful, understanding my requirements and being helpful in all aspects
1/5
TrustpilotSouth Benfleet, unbelievably poor.
In over 40 years of buying and selling property in several regions of the UK,America,Greece and France we have never experienced such low standards. Incompetent, innaccurate,uncommunicative and discourteous.To add insult to injury, a failure to even achieve an offer on the property in over two months.
5/5
TrustpilotMy experience with this company has been great 👍
My experience with this company has been great, Rob Jackson, at the Southend branch has been very efficient through the whole process of renting a property which can be stressful especially as have pets ! I will definitely Be using them again !
1/5
TrustpilotThe worst company I have ever dealt…
The worst company I have ever dealt with, the house we were buying fell through but they still haven't called or emailed me to tell us! even after calling and being promised a call back we still haven't received this call! terrible do not use
5/5
TrustpilotBairstoweves Chadwell Heath - Maria Qureshi
I used Bairstoweves in Chadwell Heath and very very happy with their service. Maria helped me secure my first place. She is extremely helpful and honest. I would highly recommend to use their service, they also assisted with electrician and other help that was needed.
1/5
TrustpilotThe service of this company is very…
The service of this company is very unprofessional. No one should use them or rent a property from them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bairstow Eves Carlton Sales
Has Bairstow Eves won any awards?
Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Gedling won Trusted Agent; Bairstow Eves, Sutton-in-Ashfield won Platinum; Bairstow Eves, Cannock won Gold; Bairstow Eves, Broxtowe won Gold; Bairstow Eves, Boston won Gold; Bairstow Eves, Tamworth won Gold; Bairstow Eves, Havering won Gold; Bairstow Eves, Ashfield won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Bairstow Eves Carlton Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Carlton.
