Trusted Agent profile · Carlton

Bairstow Eves Carlton Sales reviews

★★★★★

824 reviews across 2 platforms

124 Burton Road, Carlton, Nottingham, NG4 3GP, NG4 3GP

Bairstow Eves's office in Carlton, at 124 Burton Road, is rated 3.3 out of 5 across 824 reviews on two platforms, including 199 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Bairstow Eves won in 2026.

Google logo

4.9 / 5

199

Reviews on Google

This office

Trustpilot logo

625

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Carlton office, from every platform, shown as written. First names only.

5/5

Google

Can not fault the Bairstow Eves team at Carlton - in particular Oscar, Beth & Zoe! Oscar & Beth did so much hard work for us helping us to secure and move into our new rented property. We literally could not of done it without them! The entire process was stress free and clearly set out from the start. Communication was spot on and their help is greatly appreciated. Zoe has been amazing throughout the sale of my old property, even when the solicitors have been creating issues, Zoe has constantly been in contact and even lifted my spirits through regular calls and emails. Overall amazing team, Oscar, Beth & Zoe are credits to the business. Selling a house and moving can be quite a stressful and emotional time, even in bad situations such as mine, but the team here have been amazing and made me feel so reassured about the process. Because of them, I've been able to get the fresh start in life I desperately needed and got my life back on track! Thank you!

Harvey · 10 July 2026

Agent replied · 10 October 2026

Thank you, Harvey, for your wonderful feedback! We're thrilled to hear that Oscar, Beth, and Zoe provided you with such reliable support throughout your journey. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Katie and her team have really looked after us throughout the process of selling our property. After a few negative experiences with another local agent, Bairstow Eves have been everything we hoped for in an estate agent: informative, communicative and reassuring. Katie was a fabulous introduction to the company, setting out a clear and sensible marketing plan. Zoe, our main contact throughout, has been wonderful to work with - friendly, nothing is a bother, no question is daft. An offer was accepted within days of our property being remarketed. With Bairstow Eves. After an unfortunate change in circumstances for that buyer, we had to put the property back on the market. Again, with lots of viewings booked in, we were able to accept a new offer within days. I wouldn't think twice about recommending Bairstow Eves, Carlton, to anyone considering estate agents in the local area. Thank you so, so much Katie, Zoe and Chloe.

Amy · 10 June 2026

Agent replied · 10 October 2026

We are thrilled to have exceeded your expectations and provided a positive experience during the sale of your property! Our team at Bairstow Eves prides ourselves on being informative, communicative and reassuring to ensure a smooth process. Thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I always heard that estate agents didn’t care that much about renters so I was prepared to have a negative experience, but Oscar and Beth took such great care of me from start to finish. Oscar went above and beyond, explaining all the forms in detail over the phone, keeping me up to date on the process via email and he made everything easy. Thank you!

Jasmine · 10 September 2026

Agent replied · 10 October 2026

Thank you for sharing your experience! At our agency, we prioritise excellent service for all of our clients, including renters. It brings us joy to know that Oscar and Beth went above and beyond to make your experience smooth and stress-free. Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Can't thank Beth and Oscar enough for the 5⭐ service we've received so far! From the viewing with Oscar who was incredibly friendly and knowledgeable, to Beth helping us out with the admin side, the process has been incredibly smooth and we can't thank you both enough. We can't wait to move in!!!!

Jess · 3 October 2026

Agent replied · 10 October 2026

Thank you so much for your wonderful review! We're thrilled to hear that Beth and Oscar provided you with exceptional service. It's our goal to make the process as smooth as possible. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

This lovely bunch of ladies have been amazing, professional, honest, and helpful throughout my whole selling process. Nothing is too much trouble with their flexible approach when things get challenging, which was a blessing for me when things didn't go to plan. They have made the sale as easy as possible. I can't thank them enough for all of their help and support, as well as keeping their humour throughout, which was very much appreciated. I highly recommend Baistow Eves Carlton to anyone considering selling. You'll be in safe hands.

Paula · 10 December 2025

Agent replied · 10 October 2026

Thank you for the kind words! We are thrilled to hear about your positive experience with our team at Bairstow Eves Carlton. Our goal is to make the selling process as smooth and stress-free as possible. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We had oscar and Beth helping me sort my new house and without them I wouldn’t have been able to do it they made it so easy and without stress Beth was great in the house viewing and ocsar was great with everything he did for me so thank you both if you

Sharn · 10 July 2026

Agent replied · 10 October 2026

Thank you, Sharn, for your fantastic review! We're thrilled to hear that Oscar and Beth made your house sorting so easy and stress-free. Your kind words about their support and service truly reflect our commitment to providing reliable and customer-centric experiences, and we will be sure to share your feedback with them. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Have used Baistow Eves a number of times in the past to help find tenants for BTL properties. They have never disappointed, finding good quality tenants, handling all the required referencing and getting them moved in with the minimum of fuss. Thanks again to Beth and the team and would certainly use them again in the future

Gary · 10 June 2026

Agent replied · 10 October 2026

Thank you for trusting and choosing Bairstow Eves for your BTL property needs. It's always a pleasure to find good quality tenants and make the process as hassle-free as possible. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

My family found a property to rent through bairstoweves and we quickly rang through for a viewing which Tegan managed to get us in for on the same day. After meeting Tegan went above and beyond and was very friendly, from us viewing the property to us eventually signing the tenancy. We also spoke with Amy who was very friendly and nothing was ever too much trouble for either of them when we had lots of questions. We are very happy in our new home and would like to than Tegan and Amy for this straightforward process with all their help it made it a less stressful move. Thank you😊

Sarah · 10 October 2025

Agent replied · 22 November 2024

Many thanks for your marvellous 5* review and many thanks for you kind words Sarah. Best wishes, Lucy, Customer Relations.

5/5

Google

We recently had the pleasure of working with Tegan to find a new rented home, and we couldn't be happier with the experience. From the very beginning, Tegan was incredibly attentive and responsive, taking the time to understand our needs and preferences. Her knowledge of the local market was impressive, and she provided us options that perfectly matched our criteria. Tegan's professionalism and dedication were evident throughout the entire process. She was always available to answer our questions and went above and beyond to ensure we felt comfortable and informed at every step. What truly stood out was Tegan's genuine care and commitment to helping us find the perfect home. She made the entire experience stress-free and enjoyable, and we are so grateful for her hard work and expertise. We highly recommend Tegan to anyone in need of a reliable and dedicated letting negotiator. Thank you, Tegan, for making our home search a success.

Craig · 10 October 2025

Agent replied · 10 October 2026

Thank you for your kind words! It was a pleasure assisting you in finding your new home. Our team takes great pride in providing exceptional service and we are thrilled to hear that you had a stress-free and enjoyable experience. Thank you for choosing us and we wish you all the best in your new home! Kind regards, Lucy, Customer Relations.

2/5

Trustpilot

Poor quality viewings and service

The Clapham branch sales negotiator was late for the viewing and didn’t ask anyone from the office to notify us (15 minutes late). He had also double booked the appointment, the entire booking was a bit of a disorganised mess. There was a fair bit he wasn’t aware of and generally wasn’t that helpful. The specifications I gave weren’t followed in the viewings. I was ignored when asked if I wanted a broker and my contact information was shared when I had asked for it not to.

SK · 3 June 2026

5/5

Google

Tegan has been exceptional throughout the entire process , from initial enquiry to the key pickup. She has made the entire process a breeze, and her communication was incredible , ensuring we knew the latest comms from the landlord etc. I can 100% recommend Tegan , and hope that if we make a move to a different property at some point in the future , it is Tegan who will be our negotiator

Jac · 10 October 2025

Agent replied · 10 November 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Jac! Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Professional and committed

We couldn’t have hoped for a better estate agent than Bairstow Eves. We had top class service - professional, friendly, diligent and 100% committed. Jane Crosland guided us expertly through the process of selling our family home, gave brilliant advice and her experience in pricing and marketing were invaluable (and spot on). We were lucky to be in safe hands with Jane. Throughout Rob, Donna and Tom kept us fully updated on every step of the sale and took time to answer all our questions promptly. We were delighted with the outcome and would recommend Bairstow Eves to anyone looking for a successful, stress-free sale.

V · 2 April 2026

5/5

Trustpilot

**★★★★★ Prompt

**★★★★★ Prompt, professional and genuinely helpful** Beth, Rebecca, Sally and the team at Bairstow Eves Grays were excellent. They were prompt, polite and professional throughout, explained everything clearly and were flexible around schedule. They found good-quality applicants quickly and handled viewings and referencing efficiently. I'd happily recommend them and would use them again.

Aidan · 6 October 2026

5/5

Google

Really pleased with the service from Oscar Marshall. He was really friendly and very helpful, and made the whole process really smooth and easy from start to finish. Also a quick thank you to Beth for her help as well. Highly recommend!!

Zifan · 10 May 2026

Agent replied · 10 October 2026

We are thrilled to hear that Oscar and Beth provided excellent service and made your experience with us smooth and easy. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Absolutely disgusting service

Absolutely disgusting service, they come across very professional when they value the house, but once its on the market the staff are unhelpful and take days to answer emails. The details were incorrect online as it was put live without us agreeing the details, the pictures were awful and the one thing we did make them change. There has been no effort to sell the house, only having one viewer in two months. Only to find out that the contract is for 4 months too, devastated. Stay away from this company.

JG · 16 March 2026

5/5

Trustpilot

Being an overall national company the service has been a great start

Being an overall national company, the service i have received from the Witham Branch has been nothing but fantastic so far as in the starting stages. The credit goes to Lauren through her empathy into what is a very complex situation and has pulled the team together to make this an easy process. Her style of keeping you updated on the whole process is exceptional and ensures the correct people get involved with the understanding behind it.

Zoe · 21 March 2026

5/5

Google

I had the pleasure of working with Amy and Tegan at Bairstow Eves Carlton to let my property, and I couldn’t be more impressed. From start to finish, their service was outstanding, professional, efficient, and genuinely supportive throughout the whole process. They kept me informed every step of the way, handled everything smoothly, and found reliable tenants quickly. It’s rare to come across such dedicated and friendly agents. Highly recommend Amy, Tegan, and the team at Bairstow Eves!

Mikey · 10 April 2025

Agent replied · 23 April 2025

Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Amy and Tegan have been an absolute credit to Bairstow Eves. My mum received a Section 21 notice back in January 2025 and was incredibly stressed and anxious about what might happen. Amy and Tegan were not only incredibly professional and efficient but they were also personable and made my mum feel so comfortable and offered the reassurance that she needed. I will be forever grateful for the support Tegan has offered to my Mum; from the viewing, remaining so patient with my Mum to handing over the keys and managing the admin. Tegan and Amy are fantastic members of staff and it is evident that both of these girls go above and beyond within their roles. Thank you Tegan and Amy.

Claire · 20 February 2025

Agent replied · 10 October 2026

Thank you for taking the time to leave us this tremendous 5* review Claire. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently bought a property and had such a great experience. The team were friendly and helpful, Zoe kept me updated every step of the way and Katie and Chloe supported me when needed. Nothing was too much trouble, and they really made the whole process smooth and stress-free. I’d happily recommend them to anyone, thank you for everything.

Nikki · 15 October 2025

Agent replied · 22 October 2025

We are so grateful for your kind words and thrilled to have been a part of your property buying journey! Our team takes pride in providing exceptional service and we are delighted to hear that Zoe, Katie, and Chloe made your experience smooth and stress-free. Thank you for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Smooth and professional from day 1. I just want to thank Zoe for helping us a lot with the sale of 3 Dale lodge, everything went smoothly and Bairstow Eves couldn't do enough. Would highly recommend

Tlpoe222 · 10 April 2026

Agent replied · 10 October 2026

Thank you for sharing your positive experience with us! It's our pleasure to provide smooth and professional service to our clients. We are grateful for Zoe's hard work and dedication. Thank you for highly recommending Bairstow Eves! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Leah Roots of Bairstowe Eves

Leah Roots of Bairstowe Eves, has been absolutely fantastic. Acting like a Project liaison, she contracted suppliers who refurbed our property well in time for our new Tebants. Leah added that extra bit that made the outgoing and incoming Tebancg a breeze Based on this, we would recommend Leah every time.

Russ · 29 July 2026

5/5

Google

I have been very pleased with Bairstow Eves and especially Zoe, they have kept me updated all through the process and quickly addressed any questions I have raised. They have been very professional throughout the process from the very first interaction to the very last communication confirming everything was complete. I wouldn’t hesitate to use them again.

Jayne · 15 September 2025

Agent replied · 22 September 2025

Thank you for the excellent review! We are thrilled to hear that Zoe and the rest of our team at Bairstow Eves provided outstanding service. We strive to keep our clients informed and address any concerns promptly. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Great Service

I've been with this agency for years and recently had my property re-let. Communication was excellent throughout, with quick replies and clear updates. A special thank you to Clairessa, who made it all effortless. Highly recommend to any landlord!

Lieu · 29 September 2026

5/5

Google

I worked with Amy and Teigan recently when letting out my property. It was the first time doing so and they were so helpful walking me through the process and it all worked seamlessly. I have a great tenant that has recently moved in and no problems at all! Highly recommend.

Molly · 10 October 2025

Agent replied · 10 October 2026

Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.

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Questions about Bairstow Eves Carlton Sales

Has Bairstow Eves won any awards?

Yes. In The Trusted Agent 2026 awards: Bairstow Eves, Gedling won Trusted Agent; Bairstow Eves, Sutton-in-Ashfield won Platinum; Bairstow Eves, Cannock won Gold; Bairstow Eves, Broxtowe won Gold; Bairstow Eves, Boston won Gold; Bairstow Eves, Tamworth won Gold; Bairstow Eves, Havering won Gold; Bairstow Eves, Ashfield won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Bairstow Eves Carlton Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Carlton.

What do you need help with?
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