PFK Carlisle reviews

★★★★★ 5/5

Google

I chose PFK for a sale valuation. Appointment quickly and efficiently arranged and undertaken by "Tessa" from Carlisle. I have sold 8 previous main homes North & South of the border and "know the ropes". What a breath of fresh air to meet someone who explored the property and my knowledge of it carefully and considerately: who didn't hit me with the 'hard sell' and the usual pushy banter. Someone very personable who knows her market and the national picture. To say I was impressed is an understatement. The written analysis report she supplied was thorough and exacting and was accompanied by a discussion and further explanation. Wow. I did not approach another Agent for a competitive quote!! Her research could not have been bettered. I shall engage them again.

Lynne · 27 August 2023

★★★★★ 5/5

Google

What a fantastic service! The team at the Carlisle branch were absolutely outstanding from the start of our search for a new home to finding our forever home. They were extremely supportive and always there to answer questions about our purchase, working above and beyond. They were always friendly, approachable and very professional. Well done all, and thank you for making our dream come true!

Gail · 28 June 2024

★★★★★ 1/5

Google

My Mum and Dad would like to leave a review: We would give 0 stars if possible. Absolutely disgusting service! We were treated in a disgusting way. Matthew was intent on us not purchasing the property of our dreams. Was sold to somebody else even though we had it sale agreed. Wouldn't recommend or use them ever!

Amy · 28 August 2018

★★★★★ 5/5

Google

Ashley Tudhope deserves the five stars I have given him as he has been so helpful and understanding with the situation I was in. Unfortunately I haven’t purchased a property from him but would throughly recommend him to anyone. He was always there with good advice and pointed me in the right direction. He deserves a pay raise!!

Judy · 27 August 2024

★★★★★ 5/5

Google

Jenni Wharam (PFK) was both helpful and professional. My dealings with Jenni were as a purchaser, but based on experience to date if I was selling I wouldn’t hesitate to use PFK in the Carlisle area.

Ken · 27 August 2022

★★★★★ 5/5

Google

The entire experience we have had working with PFK has been outstanding. From the initial excellent presentation of our property by Tessa, through the dealing of all enquiries by Ash and Jenny we could not have had better support and advice. It was at all times, professional, friendly and patient. Any problems were dealt with quickly and sensitively. All this helped a great deal to make the process less stressful.

Tony · 27 August 2023

★★★★★ 1/5

Google

Shameful business practice,outright lies on phone followed up with emails contradicting what was said on phone by Tessa (manager) Will be contacting property ombudsman as have evidence of their malpractice,including offering the same property for two different prices.They are borderline legit! I will go further as to say,that the vendor was being hoodwinked by them to encourage an 'in-house' sale (commission) even though it would be at a lesser offer than our own which was over the asking price by £12,000 and in cash, which was evidenced and no chain! The property in question had previously been a buy to let,can you tell me who knows of a buy to let landlord who accepts a lower offer on their property! These people are suspect!

Albert · 27 August 2022

★★★★★ 5/5

Google

We decided to use PFK to sell our house because they specialise in Rural Properties like ours. They gave us an honest and realistic price that any prospective buyer would take an interest in. The end result was 18 viewings in one weekend and there was so much interest it went to Best and Final offers. We got well over the original asking price so we are over the Moon how PFK handled our sale from day one right up to Completion day. I would thoroughly recommend any one out there wanting to sell their house to have a valuation done by PFK and when you compare them to other Estate Agents you will see that they stand out as the best of the lot by a Country Mile.PositiveProfessionalism, Value

Happy · 27 August 2022

★★★★★ 5/5

Google

I can’t thank the PFK team enough for overseeing the sale of our home. Having been involved in two house sales previously, and finding those experiences highly stressful; I was bracing myself for a similar scenario. PFK demonstrated their professionalism, knowledge and experience of house selling and I felt I was shielded from all the unnecessary stresses whereby they dealt with all the viewings and negotiations with our buyers. I found this useful as I feel it helped to keep a distance from what can be a highly emotional transaction. They were able to provide ongoing support and advice and had the foresight to ensure the sale moved at a pace that was acceptable to both parties. PFK also suggested a solicitor who was supportive and highly competent. Thank you to the whole PFK team- I know my house sale wasn’t plain sailing and I really couldn’t have done it without the ongoing support from the team.

Kesia · 27 August 2022

★★★★★ 5/5

Google

We can’t thank PFK enough! They sold us our forever home and we’re there every step of the way. Thank you to Jenni, Tessa and the team for excellent service.

Rachael · 27 August 2022

★★★★★ 5/5

Google

Very pleased with the service provided by Ash and the team at PFK

Yvonne · 30 November 2023

★★★★★ 5/5

Google

Thank you Paul for all your support, I highly recommend PFK, outstanding service, excellent communication they went above and beyond and I for one am truly grateful. Thank you very much have a wonderful Christmas.

Teresa · 27 August 2020

★★★★★ 5/5

Google

Tessa, Jenni, Ash & the team were first class. They were professional approachable and most of all extremely friendly. They kept me updated with everything that was going on and made sure the sale was a straightforward. They were a pleasure and I would fully recommend.

Chris · 16 April 2024

★★★★★ 5/5

Google

Met Ceri At a property for a viewing. She was welcoming, professional answered all my queries. Fingers crossed our offer is accepted.

Tracy · 16 April 2025

★★★★★ 5/5

Google

Brilliant agent, with the personal touch. Achieved the best price on my property. Paul, Hayley, James and Alex were all fantastic to deal with. Highly recommend don’t go any further.

Ken · 27 August 2020

★★★★★ 5/5

Google

Couldn’t recommend PFK more, everyone we interacted with has been fantastic but none more so than Ash who is an absolute superstar. On every viewing he made sure all our needs were met & gave us 100% confidence every time we spoke. Will be using PFK in the future & recommend others do also.

Eden · 27 August 2023

★★★★★ 5/5

Google

Easy to deal with, friendly, helpful and professional. Ash was our point of contact and was great.

Alison · 27 August 2022

★★★★★ 5/5

Google

Highly recommend PFK Estate agents. They were extremely helpful at every step of viewing and purchasing our new home. Ash in particular was in touch regularly which was reassuring and made the process less stressful. He was very responsive to any queries we had. I would definitely consider using PFK in the future.

Natalie · 27 August 2023

★★★★★ 5/5

Google

I found PFK Estate Agency to be very efficient and great to deal with, they kept me informed all the way through the selling and buying process. Special mention goes to Ashley Tudhope his personal attention to detail was outstanding.

John · 16 April 2024

★★★★★ 5/5

Google

Prior to the valuation Tessa had done a lot of research on the local area and valuations of other properties. She took the time out to fully understand our position and what we wanted. Her attitude was very pleasant and professional. I would definitely use PFK again.

William · 27 August 2023

★★★★★ 5/5

Google

Excellent , personal service provided by Tessa , Emma and Jenni at PFK whilst selling our parents home. They were very professional ,friendly and extremely helpful throughout the whole process from valuation through to completion. Their dedication and efficiency made the whole process very straightforward and stress free in the circumstances. Many thanks, Irene and Ruth

David · 27 August 2022

★★★★★ 5/5

Google

First experience with PFK, First Class and would highly recommend. Dealing with Ashley our agent he was a pleasure to work with.. He kept us fully informed and nothing was too much trouble.

Karen · 16 April 2024

★★★★★ 5/5

Google

Ash from PFK was fantastic, he kept me in the loop regularly, was easy to get in touch with and was helpful throughout. Thank you!

Ellie · 28 July 2024

★★★★★ 5/5

Google

PFK in Carlisle have been outstanding! Tessa & Jenni have kept me informed every step of the way and always been professional & proficient. I highly recommend this company because they do actually care & the standard of service is excellent.

Diane · 27 August 2023