Every review we hold for the Carlisle office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot2 viewings with Dan
2 viewings with Dan arranged at short notice, very helpful and one was way outside normal hours. Exceptional service as always, highly appreciated.
Darryl · 2 August 2024
Agent replied · 24 August 2024
Hi Darryl, thank you for leaving a positive review. It's wonderful to hear that you received exceptional service from Dan at Auction House North Wales. Best, Auction House
★★★★★ 1/5
TrustpilotTo many fees house packed full of furniture
To many fees added to sale price, house packed full of furniture I have had to remove. Definately a sellers site no good for buyer
Twat · 28 June 2024
Agent replied · 24 August 2024
Hello, thank you for your feedback. We pride ourselves on being transparent to our buyers. The fees and requirement to remove furniture from the property were stated in the special conditions within the legal pack. Our property listings do state an Important Notice to Prospective Buyers as follows: We draw your attention to the Special Conditions of Sale within the Legal Pack, referring to other charges in addition to the purchase price which may become payable. Such costs may include Search Fees, reimbursement of Sellers costs and Legal Fees, and Transfer Fees amongst others. This information was made available to all prospective buyers and should form part of your decision making process before proceeding to bid on the property. Performing your own due diligence is essential when buying a property at auction. Kindest Regards Auction House
★★★★★ 5/5
TrustpilotI very happy to see that auction house…
I very happy to see that auction house staff have tried their best to feed me with all information & queries I raised. My thanks to all the members of staff for their support & cooperation.
Abdul · 11 November 2023
Agent replied · 24 August 2024
Hi Abdul, thank you for your great feedback. We'll be sure to pass this on to the East Anglia team. All the best - Sam
★★★★★ 5/5
TrustpilotThey were so helpful with the whole…
They were so helpful with the whole process. They explained everything in terms that you can understand
Jason · 1 November 2024
Agent replied · 27 December 2024
Hi Jason, it's fantastic to hear you received helpful and clear explanation of the auction process! Best, Auction House
★★★★★ 5/5
TrustpilotGreat communication
Great communication, the whole team always had time to talk, knowledgeable and helpful. Never seemed pushy. Just a decent pleasant honest process. Thanks to you all, stu
STUART · 12 May 2024
Agent replied · 24 August 2024
Thank you, Stuart, for your review of Auction House; we are so pleased to hear you received great communication throughout the experience. All the best - Lauren
★★★★★ 5/5
TrustpilotSelling a property at auction was…
Selling a property at auction was totally new to us but Andy and Catherine at Auction House made it seamless assuring us honestly from start to finish. We set a guide price and achieved over that so left the experience happy.
Caroline · 21 June 2023
Agent replied · 29 October 2023
Thank you for your review. We'll be sure to share your kind words with Andy and Catherine too. All the best - Sarah
★★★★★ 5/5
TrustpilotSo far the service we have received has…
So far the service we have received has been excellent, extremely helpful and very friendly
Anne · 26 November 2024
Agent replied · 27 December 2024
Hi Anne, it's great to hear you have received excellent service, thanks for leaving a review. Best, Auction House
★★★★★ 5/5
TrustpilotUsing Auction House proved to be very straight forward.
The communication was excellent. Personal phone calls as well as Email confirmations. Always quick to respond, in a friendly manner, with clear information. It made the whole process very easy.
James · 10 March 2024
Agent replied · 24 August 2024
Hi James, thank you for your great review! We're really pleased you had a great experience with the Auction House East Anglia team. All the best - Sam
★★★★★ 4/5
TrustpilotSpeedy and efficient
I was kept well informed throughout the process and managed to get the reserve price required. It was a fairly quick and painless process which after months of using Estate Agents came as a welcome relief.
Dave · 22 October 2023
Agent replied · 29 October 2023
Thank you for your review. All the best - Sarah
★★★★★ 5/5
TrustpilotExcellent service
I dealt with catherine and I was so impress, she is absolutely amazing and extra helpful. I hassled her all the way through and she was always extremely patient with me .
Noorah · 17 January 2024
Agent replied · 24 August 2024
Thank you Noorah for your review of Catherine & Auction House. We are so pleased to hear Catherine was helpful and patient throughout the process. We look forward to helping you again in the future - Lauren
★★★★★ 5/5
TrustpilotGreat service and communication.
Great service from Chris and the guys at Auction House SW. kept inform all the way through and all parties happy with the results.Moving On - Partner Agents
Martyn · 8 April 2024
Agent replied · 24 August 2024
Thank you for your review of Chris & Auction House South West. We so pleased to hear you were provided a great service. All the best - Lauren
★★★★★ 5/5
TrustpilotAn extremely satisfied customer
Helen at the East Anglia branch in Norwich was extremely helpful and professional. Would highly recommend if you are in two minds about going down the auction route
Tim · 15 February 2023
★★★★★ 5/5
TrustpilotGreat to do business with.
Very professional with great advice and assistance in knowledge of market. Friendly staff who are always there to help. Mr Fenton’s help was greatly appreciated as was everyone else at auction house.
David · 5 January 2024
Agent replied · 24 August 2024
Hi David, thank you for your great feedback. All the best - Sam
★★★★★ 5/5
TrustpilotOur first sale at auction!
Bryan Baxter professionally guided us through our first sale at auction with his experience & knowledge helping us to achieve an offer prior to the auction day!The friendly team communicated throughout the whole process making it a very fast & straightforward experience & the perfect outcome!
Carly · 2 December 2022
Agent replied · 29 October 2023
Hi Carly Thank you so much for your wonderful review. We're so pleased that you had such a positive experience selling at auction for the first time. All the best - Abi
★★★★★ 5/5
Trustpilottransparent Auction Experience
easy to sign up to Auction sale, fixed realistic guide achieved a better price
Jeremy · 22 November 2024
Agent replied · 27 December 2024
Hi Jeremy, thanks for leaving a review of the London team! Best, Auction House
★★★★★ 5/5
TrustpilotProfessional
Professional, easy to get hold of, explained everything clearly, helpful. All good
Jane · 14 December 2024
Agent replied · 27 December 2024
Hi Jane, thanks for taking the time to leave a review! Best, Auction House
★★★★★ 5/5
TrustpilotStaff extremely helpful
Staff extremely helpful, Robert did everything he could to guide me thro the process. Very satisfied with the way things went, wouldn’t hesitate to recommend
Elizabeth · 11 May 2024
Agent replied · 24 August 2024
Thank you, Elizabeth, for your review of Auction House; we are so pleased to hear you found the team extremely helpful. All the best -Lauren
★★★★★ 5/5
TrustpilotAll staff were amazing
All staff were amazing. Helpful, efficient and made the whole process extremely easy.
SUSAN · 26 November 2024
Agent replied · 27 December 2024
Hi Susan, thanks for taking the time to leave this fantastic feedback! Great to hear the process was made extremely easy for you by the Auction House East Anglia team. Best, Auction House
★★★★★ 5/5
TrustpilotKudos to Jordan and the team
Professional, knowledgeable and generally great company to work jointly alongside selling properties. Looking forward to many more deals together.
Freddie · 21 August 2024
Agent replied · 24 August 2024
Hi Freddie, thanks for your excellent review! We look forward to working with you again in the future. Best, Auction House
★★★★★ 5/5
TrustpilotEfficient and helpful
The team was professional. They guided me through every step of the auction process. I was impressed with their transparency and efficiency, resulting in a successful sale. Highly recommend!
Becky · 15 February 2024
Agent replied · 24 August 2024
Thank you Becky for your review of Auction House. We are so pleased to hear you found the team to be efficient and helpful, thank you for recommending us - Lauren
★★★★★ 5/5
TrustpilotSale at Auction first experience
For my first experience could not have selected aBetter Company that Auction House. Jenny Austenwas brilliant in explaining the procedures and keeping me update in the progression of events.I would highly recommend Jenny and Auction HouseWithout any hesitation.
Inge · 10 September 2021
★★★★★ 5/5
TrustpilotHighly recommended
Easy, efficient and effective.Everything explained fully. Friendly, knowledgeable staff.Would use Auction House services again.
Geoff · 5 November 2024
Agent replied · 27 December 2024
Hi Geoff, thanks for this excellent feedback! Great to hear everything was explained clearly and efficiently by the Auction House North East team. Best, Auction House
★★★★★ 5/5
TrustpilotProperty "flew" on the day!
A top class service from Robert and his team in selling my coastal investment property. It's a great hassle free way of selling within a set timeframe, and better still it absolutely flew on the day ...so very happy!
Nicola · 28 June 2021
★★★★★ 5/5
TrustpilotBrilliant auction house company
A brilliant auction house company who made everything go smoothly and quickly.They even helped me with a local solicitor when mine pulled out.Professional and approachable at all times.Would definitely recommend!
Zoe · 16 January 2024
Agent replied · 24 August 2024
Thank you Zoe for your review of Auction House. We are pleased to hear you found us to be professional and approachable. Thank you for recommending us and we look forward to helping you again in the future - Lauren
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