Every review we hold for the Cardigan office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleClaire was such a lovely person to work with. She held our hands all the way through and answered all our questions and concerns with care and patience. Thank you Claire
Ailsa · 26 March 2021
Agent replied · 31 May 2023
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleIt is the first time of selling a property. I did not realise how much work was involved, however, through the help of our local branch in Cardigan, the staff and especially Mr Richard Emanuel the process was made I'm sure much easier. I thank them so much. Brilliant!
Ryan · 26 March 2024
Agent replied · 31 May 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have dealt with John Francis cardigan team for 13 years
I have found them to be very professional, polite, knowledgeable and very reliable They always call back when they say they will and always deal with enquires promptly
We are experienced property developers and appreciate good service at a reasonable competitive price I have recommended them to family and friends All the staff are excellent and are managed by a good manager There fore 5 stars
Rob Tess
Robert · 26 March 2020
Agent replied · 31 May 2023
Thank you for taking the time to leave us your wonderful 5* review! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
★★★★★ 5/5
GoogleWe had a visit from Ellie Walters who was both pleasant and extremely helpful.
Caroline · 26 June 2025
Agent replied · 26 March 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleProfessional, efficient service yet friendly and patient! Good team all around. We would highly recommend!
Dawn · 26 March 2025
Agent replied · 26 March 2026
Many thanks Dawn for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service, thank you so much Rhian & team
Janette · 26 March 2020
Agent replied · 31 May 2023
Thank you for the brilliant 5* review.
Best wishes, Lucy
★★★★★ 1/5
GoogleI am quite disappointed as they haven't replied to two of my phone calls or not even spoke to the builder who is building the new house's ( not good )
Julie · 26 March 2023
Agent replied · 31 May 2023
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just bought a property via John Francis of Cardigan and they have been nothing but professional, responsive and helpful at all times. I would highly recommend John Francis and their staff to anyone looking to purchase a property in the West Wales area.
Steve · 26 March 2021
Agent replied · 31 May 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleLack of knowledge and enthusiasm of the property. Not shown around, just left to wander around and didn't know info concerning council tax band and just told to look on web. Fees are overpriced and not competitive when compared to smaller firms.
Adam · 26 March 2019
Agent replied · 31 May 2023
Hi
Thank you for leaving this review. I am sorry to hear about the issues you experienced regarding the visit and the fees. Rest assured that all comments will be fed back to staff and taken on board.
Kind regards Chris
★★★★★ 5/5
GoogleJohn Francis made buying our first home a breeze, very welcoming office and staff. We would highly recommend John Francis and the team to anyone who were looking to purchase their first home.
Emily · 26 March 2021
Agent replied · 31 May 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCompletely recommend. Just bought our house through them and they were excellent from start to finish. Incredibly professional whilst also being very friendly and personal, and it all happened so fast. Rhian especially is just fantastic.
Niamhue · 26 March 2020
Agent replied · 31 May 2023
Thank you for your fantastic recommendation and 5* review. I will of course make sure your kind words are forwarded to our local team. King regards Donna.
★★★★★ 5/5
GoogleSaw Rhys Young for adivce about a mortgage. He was extremely friendly and helpful and great at explaining things. Would definitely recommend going to him!
Rhian · 26 March 2021
Agent replied · 31 May 2023
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleThe estate agent I was assigned was fantastic at John Francis Estate Agents. Wouldn't recommend anybody else. I owe him a big thank you!
Daniel · 26 March 2021
Agent replied · 31 May 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team was pro active in keeping us up dated with the progress through the entire sales process. Rhian and Luke very much so.
Hedd · 26 March 2021
Agent replied · 31 May 2023
Thanks for the great 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have bought and sold three properties with John Francis and have found them to be polite, efficient and com.petent
Shaun · 26 March 2021
Agent replied · 31 May 2023
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service, Efficient and friendly staff kept us fully informed from under offer to completion of sale.
Heather · 26 March 2021
Agent replied · 31 May 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe greatly appreciate the amount of effort the Cardigan office put into the sale of our cottage. Thoroughly recommend John Francis - Cardigan.
C · 26 March 2019
Agent replied · 31 May 2023
Thank you C C for your glowing recommendation and 5* review.
Kind regards, Scott.
★★★★★ 5/5
GooglePrompt and accurate valuation, superb customer service and great communication! All for a very reasonable fee.
Olly · 26 March 2021
Agent replied · 31 May 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA great team. Handy with help, dealing with a lousy solicitor, on the ball. Thanks guys.
Robert · 26 March 2020
Agent replied · 31 May 2023
Thank you for your 5* review! Best wishes, Scott
★★★★★ 5/5
GoogleVery helpful. In arranging viewing. And giving additional information we required.
Jim · 26 March 2021
Agent replied · 31 May 2023
Thank you for your 5* review!
★★★★★ 5/5
GoogleVery efficient and professional service
Sally · 26 March 2020
Agent replied · 31 May 2023
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Lucy.
★★★★★ 3/5
GoogleI was able to use it well and see what I wanted to.
Kate · 26 March 2023
★★★★★ 5/5
GoogleRating only, no written review.
Graneah · 12 March 2026
Agent replied · 26 March 2026
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
★★★★★ 4/5
GoogleExcellent service, thank you...
Wendy · 26 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.