Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
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5/5
GoogleVery responsive and helpful agent. Have been great with anything Iβve needed. I moved from France and they were very accommodating.
Nathalie Β· 15 February 2024
Agent replied Β· 24 August 2024
Thank you for your kind words! Weβre thrilled to hear that our team has been responsive and accommodating during your move from France. Your satisfaction is our priority, and we look forward to assisting you with anything you need in the future.
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5/5
GoogleVery good experience as a renter. They were super responsive and sorted everything out and got us in the house in just a few days from making an offer. Even sent a moving in card which was a nice touch.
Harry Β· 15 June 2022
Agent replied Β· 14 June 2024
Dear Harry,
We're delighted to hear about your positive experience with David's Homes. Thrilled we could assist in your seamless move. Thanks for the feedback!
All the best,
David's Homes
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5/5
GoogleGreat estate agents always on the other end of the phone with quick response to anwser any questions or enquiries you have, highly recommend π β¦
Jamie Β· 12 March 2025
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5/5
GoogleI deal with Sean & heβs been amazing, always communicates & really helpful with his service
Hayley Β· 16 March 2024
Agent replied Β· 24 August 2024
Thank you for your kind words about Sean! We're thrilled to hear that he has been amazing and helpful, always communicating effectively. Your feedback is greatly appreciated, and we look forward to continuing to provide excellent service.
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1/5
GoogleIf you do use this company ask for proof that your deposit is put into a Tenancy Deposit Scheme - as required by law since 2007.
David Matthews of David's Homes was previously linked with South Wales Estates and unfortunately my experience was not a good one because the deposit I paid on my daughter's flat was not placed in a deposit scheme. So as that company ceased trading I have lost my Β£485 and cannot take action against David's Homes, the new company owned by David Matthews.
Jackie Β· 16 June 2018
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1/5
GoogleVery expensive for what you get ... got the monopoly for providing school uniforms in Cardiff and the uniform they provide doesn't last.. Need to allow other companies provide Uniforms as this is very unacceptable for most parents.
Steven Β· 15 June 2020
Agent replied Β· 14 June 2024
Dear Mr Ward, thank you for your review; however, David's Homes is an Estate Agency, not a school uniform supplier. Best wishes, David.
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4/5
GoogleI found them really helpful and very accessible. Dealt with minor issues with the property when they didn't really have to.
Based on my experience, a very good and ethical estate agent.
Rafique Β· 15 June 2021
Agent replied Β· 14 June 2024
Dear Rafique, we're grateful for your commendation. Thank you for recognising our ethics and service.
All the best,
David's Homes
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1/5
GoogleDoes not answer calls terrible avoid selling or buying with this agency
Tommy Β· 19 August 2023
Agent replied Β· 14 June 2024
Dear Tommy, we're sorry for your recent experience. Please feel free to contact our office on 02920 303030 or via email, info@davidshomes.co.uk to discuss your concerns, with our team who will be able to assist and resolve your concern promptly.
All the best,
David's Homes
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5/5
GoogleLovely family-run business Staff so welcoming and helpful great location parked very easily
Helene Β· 15 June 2023
Agent replied Β· 14 June 2024
Dear Helene, thank you for your kind words. We are thrilled to hear you appreciated our welcoming staff and prime location. Your support means a lot to us!
All the best,
David's Homes
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1/5
GoogleThis is 5 Stars!!!
Very helpful in all aspects of Estate Management.
Paul Β· 15 June 2023
Agent replied Β· 14 June 2024
Dear Paul,
Thank you for your positive feedback! It's great to hear that you found our Estate Management service helpful.
All the best,
David's Homes
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5/5
GoogleAmazing service and helpful team.
Kamila Β· 17 November 2023
Agent replied Β· 14 June 2024
Dear Kamila, thanks for your great review and kind words! We hope that you're very happy in your new home.
All the best,
David's Homes
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5/5
GoogleThank you you Mr David and his very kind staff. All is perfect in my new home
TONY Β· 16 June 2018
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5/5
GoogleI was sceptical after reading some of the reviews on here but after my experience I can highly recommend them. They were very professional every step of the way. It is very easy to leave a bad review nowadays yet many people dont bother to leave a good one after they receive a good experience. Well this is mine and I was very pleased.
Curtis Β· 16 June 2018
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1/5
GoogleIf I could give minus stars I would! Dodgy! The positive reviews are done by staff! Advertise on scumtree and give false info. They are banned from rightmove for posting no dss adverts. Say there is mo admin fee but ask for one in every advert. DO NOT USE THEM!
Welsh Β· 15 June 2020
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5/5
GoogleFriendly and professional through out and very helpful, thank you π β¦
Gemma Β· 15 June 2021
Agent replied Β· 14 June 2024
Dear Gemma,
We're delighted to hear that you found our team friendly and professional. It's our pleasure to assist you, thank you for your kind words!
All the best,
David's Homes
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5/5
GoogleWe used David's Homes letting services last year. The tenant turned out to be a bad match for us, however David's Homes dealt with a difficult situation very carefully and professionally. The house was returned to us, and I believe the tenant was helped to find new accomodation.
David Β· 15 June 2020
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5/5
GooglePut house on market and within days had 2 offers, 1 for full asking price. Very friendly and helpful and would recommend to anyone. Unfortunately due to family reasons not going ahead with the sale but Davids Homes have been totally understanding and very professional. All in all a 5 star service.
Robert Β· 16 June 2018
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4/5
GoogleNo issues. Fair and reasonable.
ReviewItAll Β· 15 June 2022
Agent replied Β· 14 June 2024
Hello Sid,
We're glad that your experience with us has been satisfactory!
We strive to continue this level of service. Please don't hesitate to reach out if you need anything else.
All the best,
David's Homes
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5/5
GoogleHigh level and very good customer service
F Β· 15 June 2021
Agent replied Β· 14 June 2024
Dear F DoDo,
Thank you for your kind words! We are committed to providing excellent customer service to valuable customers like you.
All the best,
David's Homes
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5/5
GoogleI like to use local and independent businesses as promoting our local high street is important. David's Homes were great to deal with when selling our home and they kept me calm when I felt so stressed. Wouldn't hesitate to recommend π β¦
Grace Β· 15 June 2020
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1/5
GoogleCurrently forwarding on our complaint / information documents to The Property Ombudsman. Misleading documents, no accurate correspondence, unjustified high fees! for what can only be described as `beyond the pale` service. Avoid at all cost unless you want to pay for it later!
Lee Β· 16 June 2018
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5/5
GoogleDavids Homes has been so supportive to us during lockdown by always responding to our emails promptly. We've always had great service from them throughout our tenancy thanks to their friendly and positive staff.
Oliver Β· 15 June 2020
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1/5
GoogleVery un-professional company who doesn't know what they're are doing, I would never ask anyone to use this company. We have had bad miss leading documentation and now having to deal with taking further action.
Mark Β· 16 June 2018
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1/5
GooglePoor service misleading in every way ended up going direct with the landlords however at a cost of thousands in agency fees, seeking legal action against David's Homes, do not use this estate management company
Antony Β· 16 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.