4/5
TrustpilotAlways someone available to speak with
Always someone available to speak with. Generally proactive and good response times. Some errors re invoices but always rectified.
Trusted Agent profile · Cardiff
CPS Homes Cardiff reviews
★★★★★
1,715 reviews across 3 platforms
66 Albany Road, Roath, Cardiff, CF24 3RR
CPS Homes's office in Cardiff, at 66 Albany Road, is rated 4.2 out of 5 across 1,715 reviews on three platforms, including 572 Google reviews rated 4.3.
Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent service
Been using CPS for years and have always found them to be friendly, helpful and professional. Would definitely recommend.
5/5
Trustpilot5 star service all the way
5 star service all the way, with purchasing and rental service. Staff always reliable and helpful. 100% recommended them
5/5
TrustpilotViewing all houses were easy
Viewing all houses were easy. The letting agent not once tried to force us or influence ours descision. Would recommend.
4/5
TrustpilotWas with CPS last year
Was with CPS last year, had problems with the house itself. However, the CPS Homes was helpful at all times
5/5
GoogleGood range of properties, really helpful staff plus discounts on agency fees for repeat customers, very happy with CPS
4/5
TrustpilotTheir responses were very prompt
Their responses were very prompt, which is very helpful!
5/5
TrustpilotVery good
Excellent experience when looking to rent from lovely staff! Would recommend to a friend and use CPS again
5/5
TrustpilotHappy landlord
As a landlord, CPS have always provided me with an efficient and honest service.
5/5
TrustpilotWe have been using CPS for several…
We have been using CPS for several years.They provide excellent service.Thanks CPS Homes.
5/5
TrustpilotGreat service
Very helpful service during the purchase process and fantastic ongoing aftercare service.
5/5
TrustpilotJ. Michalczuk
Agency recommended by many friends. Not disappointed. Professional service. Very accurate photos and very friendly approach to the customers.Thanks!
5/5
TrustpilotReally helpful
Really helpful, excellent service and a pleasure to deal with. Would absolutely recommend every time
1/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hi Curtis, We’re disappointed to see your feedback and would like to understand more. We’d appreciate it if you could provide us with more information via feedback@cpshomes.co.uk, so that we can look into your experience with us. We look forward to hearing from you. Kind regards, The CPS Homes Team.
5/5
TrustpilotI only use CPS
These guys just keep on giving. I no longer use any other agent for finding tenants
5/5
TrustpilotThe Professionals.
Your proactive, constructive, professional and efficient assistance is extremely helpful for landlords. Thank you
5/5
TrustpilotIncredibly helpful
Incredibly helpfulThe company helped us throughout the whole process of finding and getting a house. Would definitely recommend
5/5
TrustpilotGreat staff!
Very helpful and professional staff. Guided me through any issues I had as a first time seller.
5/5
Trustpilothighly recommeded
good responsible agent and we trusted all our properties with CPS homesNikki is a excellent manager indeed
4/5
TrustpilotPunctual and very friendly staff
Punctual and very friendly staff, answered all my questions and were very helpful in finding my new property
5/5
TrustpilotCPS Brilliant
I have worked with CPS for over 10 years and they are simply brilliant
5/5
TrustpilotBoth the frontdesk and other clerk are …
Both the frontdesk and other clerk are very kind and nice. I am also satisfied with their recommendations
5/5
TrustpilotMade the process of purchasing a buy to…
Made the process of purchasing a buy to let property very easy.
5/5
TrustpilotLetting
The members of staff we’re amazing and very professional, deffo 5 stars :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
