5/5
GoogleRating only, no written review.
Agent replied · 28 December 2025
We appreciate the feedback, Sian. We're happy to hear you had a good experience. See you soon.
Trusted Agent profile · Cardiff
Big Yellow Self Storage Co Ltd Cardiff reviews
★★★★★
397 reviews across 2 platforms
65 Penarth Road, Cardiff, CF10 5DL
Big Yellow Self Storage Co Ltd's office in Cardiff, at 65 Penarth Road, is rated 4.8 out of 5 across 397 reviews on two platforms, including 396 Google reviews rated 4.8.
Reviews
Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
Google5/5
GoogleFriendly staff, great chat and clear instructions. Offered us refreshments and very attentive. Pleasure to use
5/5
Google10/10 - Great service as always. My family have used Big Yellow again and again and won't use any other.
5/5
GoogleRating only, no written review.
Agent replied · 28 December 2025
Thanks for the stars, James. We are always on the lookout for feedback. See you soon.
5/5
GoogleExcellentl service and great location
5/5
GoogleGreat service helpful staff
4/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Akuah. Thank you for the kind review. Glad we could be of service. See you soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for the stars, Khal. We are always on the lookout for feedback. See you soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hello Erika. Looks like you dropped us some stars. We appreciate the feedback. See you soon.
5/5
GoogleGreat service from the time I made an enquiry, to signing for the storage space
5/5
GoogleExcellent staff, very helpfull and polite and went the extra mile when a delivery company lost my drill.
5/5
GoogleGreat service from the time I made an enquiry, to signing for the storage space
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Liam. Thanks for dropping us those stars.
5/5
GoogleGreat staff does all we need it to easy access
4/5
GoogleClean tidy and easily accessible. I feel safe knowing my belongings are stored here.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for such a good star rating. The team will be happy to see this.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for the review, Memate.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi Charlotte. We value every piece of feedback, good or bad. So thanks for dropping us those stars, sounds like you had a great experience.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Hi M. Thanks a lot for giving us those stars. We're happy to hear you had a good experience at Big Yellow.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for dropping us those stars Megan. We're happy that you are happy.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
We appreciate the feedback, Simran. We're happy to hear you had a good experience. See you soon.
5/5
GoogleRating only, no written review.
Agent replied · 14 April 2026
Thanks for the stars, Zoe. We are always on the lookout for feedback. See you soon.
5/5
GoogleVery clean and tidy easy to use nice staff
5/5
GoogleGreat service by all staff I dealt with, very efficient would definitely recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
