Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhat a fantastic and helpful place. I was lucky enough to deal with Josh Chidlow when i was looking for new properties to expand my portfolio. He made the whole process feels a lot more straight forward and easy than it has otherwise been for me, as well as being incredibly personable and easy to talk to. Highly recommend.
Jack · 25 August 2020
Agent replied · 24 August 2024
Hello Jack, thank you for taking the time to leave our team with a 5-star Google Review. We really appreciate you passing on feedback and we will pass this onto Josh and the rest of the team.
★★★★★ 5/5
GoogleIt was marvellous experience with Dylan.
Really found him happy to help and trying to give honest opinions about the properties. It was excellent !
Abdullah · 26 April 2024
Agent replied · 24 August 2024
Abdullah Warraich thanks for taking the time to leave us your amazing 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDylan and Kevin are amazing. The property Dylan found for us has everything we need. They have both been so supportive and helpful.
Yvonne · 26 May 2024
Agent replied · 24 August 2024
Many thanks Yvonne _ for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDylan contacted me with a suitable property and was so helpful and friendly, he's helping us through the full process which gives me peace of mind.
Starbreeze · 27 March 2024
Agent replied · 24 August 2024
Many thanks Starbreeze Hassall for your amazing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience has been really good with Allen &Harris especially with Dylan and he helped me to find the rental property Thank u so much for the help
Anu · 14 February 2024
Agent replied · 9 January 2025
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBought my first property through them. From start to finish the service has been great. They have been so helpful and cooperative throughout the process. Excellent customer service from Mel, Liam and Vicki in particular.
Aymen · 25 August 2023
Agent replied · 24 August 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleConner Sherman helped me and my husband alot and he gave us all support that we needed.
Madleen · 17 August 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this amazing 5* review Madleen. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a very good experience with Harry of Allen & Harris Estate Agents Roath/Albany office. He was very accommodating and responsive. He was very knowledgeable about the property and the area. I'd recommend you contact them if you are looking for a place that accepts pets or if you are moving from another country. They do their best to find something suitable for you.
August · 25 August 2023
★★★★★ 5/5
GoogleMy mortgage advisor Sherri-Leigh was amazing and supportive throughout the process, she went out of her way to deal with everything for me and kept in touch throughout each stage of my purchase, very professional lovely and approachable! would definitely recommend! :)
Amanda · 26 August 2019
★★★★★ 1/5
GoogleIF IT WAS POSSIBLE I WOULD GIVE ZERO STARS
Craig & the staff at Allen and Harris has given us the worst experience we've ever had when moving house. The move has taken over 6 months & still isn't completed. From day one they have lied to us about the purchasers & the price my house is worth. My whole family is suffering stress because of the blatant LIES FROM CRAIG
They emphatically said that:-
There Isn't a chain, YES THERE IS
The money is there as its a cash purchaser, NO ITS NOT, THEY WERE NEGOTIATING NEGOTIATING A MORTGAGE & SOMEONE FURTHER DOWN THE CHAIN ARE 1STBTIME BUYERS & THEY WERE APPLYING FOR MONEY FROM THE GOVERNMENT
They wanted to move in quickly, SO BASED ON THE ABOVE WE PUT OUR FURNITURE INTO STORAGE.
ALL THIS IS COSTING ME £THOUSANDS FOR STORAGE, MOVERS & SOLICITORS FEES.
I WOULDNT RECOMMEND ALLEN & HARRIS TO MY WORST ENEMY
Paul · 24 October 2021
★★★★★ 5/5
GoogleAlways a pleasure dealing with Connor and Liam, always there to help and great communication.
Robin · 25 July 2024
Agent replied · 24 August 2024
Many thanks Robin for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleGood service. Dylan got our application through very quickly and was very helpful throughout the process.
Doyle · 25 June 2024
Agent replied · 24 August 2024
Hi Doyle, thank you for sharing your positive experience with us. We're delighted to hear that Dylan provided you with efficient and helpful service. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAllen & Harris is a professional estate angecy which provide great services for us ( great communication, friendly staff and fast action). They let my property in 3 days, it is amazing!PositiveProfessionalism
Lisa · 25 August 2021
★★★★★ 5/5
GoogleGreat service, it was meant to be difficult getting a mortgage. Sherri was massive help and made sure she took the time to explain everything in detail for me along with getting me then best rate. Would definitely recommend.
Lewis · 26 August 2019
★★★★★ 5/5
GoogleWe are very happy with the service received from all staffs from Allen and Harris Albany road especially ( Kevin and Harry) . They were absolutely amazing.
BONNY · 29 September 2023
Agent replied · 24 August 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery happy with the service received from both Dylan and Kevin who have helped me and my partner with our new rental property.
Georgina · 28 December 2023
Agent replied · 24 August 2024
Thank you for your wonderful 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Dylan & Kevin in the rental team - know the market and found lovely tenants for us
G · 26 February 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleUsed James Lamb to sell my property. Very knowledgable, gave us confidence he was credible and went on to sell the house with one viewing. Highly recommend!
Joseph · 27 March 2025
★★★★★ 5/5
GoogleReally easy and smooth service from Dyllan in renting department I totally recommend this agency for anyone looking for rent in Cardiff
D.M.Hamid · 28 December 2023
Agent replied · 24 August 2024
Thank you for your fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI have been using a number of estate agents over the past few weeks and today I have had the worst experience with an estate agent that I’ve ever had.
The confirmation text message sent to us was for the incorrect property. The agent rang ahead to let us know he would be 5 minutes late. Fifteen minutes later, we were completely soaked from the rain, and still he hadn’t arrived. His office told us he was “around the front of the building”. Ten minutes later, he shows up to show us a “recently redecorated” flat, with fixtures hanging off and nicotine stained walls.
A completely unprofessional experience.
Rosie · 25 August 2020
★★★★★ 5/5
GoogleIt has been an absolute pleasure dealing with Sherri, our mortgage consultant, as well as the whole on site team during the process of buying our house. Throughout what has been an extremely stressful time, we have been supported, kept informed and well advised on everything from help to buy, to how the house buying process works. My questions and queries were always dealt with extremely quickly and with total professionalism. I would not hesitate to recommend the team that I have been dealing with. They have helped keep me sane throughout the whole process. Thank you to all of them, and to Sherri - I really couldnt have survived this process without your support. I look forward to making the most of my lifetime mortgage advice service with you. Five stars!
Nyssa · 25 August 2020
★★★★★ 5/5
GoogleSherri-Leigh has been an absolute star throughout our mortgage application. Her patience and kindness is grately appreciated by myself and my partner. She has made a very stressful process feel like a breeze! Thank you sherri!
Laura · 13 December 2018
★★★★★ 5/5
GoogleAfter my house had been on the market for a few months, I switched to Allen & Harries on Albany Road, Cardiff. They sold it on the first day to one of their numerous waiting potential buyers. I was so impressed!
Dewi · 25 August 2021
Agent replied · 24 August 2024
Hi there, thank you so much for the 5* review!
It's great to hear that the team have been helpful, friendly & efficient! We wish you all the best for the rest of your sale.
★★★★★ 5/5
GoogleVery professional, easy to deal with and very prompt at getting this moving. Great communication throughout so far.
Lisa · 28 November 2023
Agent replied · 24 August 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
