Every review we hold for the Cardiff office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRushwitt and Wilson have gone out of their way to support me in finding my first flat. I can’t thank them enough for the support they’ve given me. A particular shoutout to Charlotte who has gone above and beyond me for, she’s a gem. I’m settling into a new property I was shown by Charlotte and with thanks to Vanessa for arranging everything, from references to handing over the keys on a very panicked and busy Friday evening.
Alfie · 23 July 2025
Agent replied · 23 July 2026
Alfie, Thank you so much for your wonderful review! We’re delighted to hear that your experience with Rush Witt and Wilson was such a positive one, especially during such an important time as finding your first flat. Charlotte and Vanessa will be thrilled to know they made a difference for you. We’re so glad everything worked out smoothly, even on that busy Friday evening! If you ever need further assistance, we’re always here to help. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleWorking with Brendan at Crucible Lettings has been a genuinely positive experience. He takes the stress out of property management and makes everything feel straightforward and under control.
Brendan is always approachable, responsive, and solution-focused. He keeps me informed, handles issues quickly, and clearly takes pride in doing the job properly. It’s reassuring to know my properties are being managed by someone who truly cares about both landlords and tenants.
I wouldn’t hesitate to recommend Brendan to anyone looking for reliable and professional property management.
Tony · 28 February 2026
★★★★★ 5/5
GoogleThank you Gemma for all your help with valuing our home. From start to finish, your communication has been amazing and you’ve kept us informed every step of the way. We really appreciate all your support and professionalism, you’ve been fantastic. Thanks so much! Gemma and Andrew
Gemma · 28 February 2026
★★★★★ 1/5
GoogleAbsolutely disgraceful company!
Told my pensioner mother in law after 7 years to vacate the property in the matter of weeks this is how they feel fit to treat people that have never missed a payment as long as she been there.
They even had apartments available at the time of contacting her but never put these forward as an alternative.
What company would see fit to do this to a pensioner!
Me and my wife rang them there is absolutely no customer service from them.
You should be ashamed of yourselves!
If you are a tenant looking for a property think twice before entertaining these cowboys.
Nathan · 29 March 2026
★★★★★ 5/5
GoogleHaving experienced a poor service from a previous estate agent in the area, Brandon was really good, he was helpful and realistic and let us view the property at ease. Nothing was too much hassle. Thanks again for the great service from start to finish.
Nicole · 29 August 2025
★★★★★ 5/5
GoogleI have praised the lettings department elsewhere and I would like to also extend the same sentiments to the sales team particularly Amie and Callum despite the fact that my recent sale is not quite complete yet.
Andy · 23 July 2024
Agent replied · 23 July 2026
Many thanks for taking the time to leave us a review Andy, both the teams in Lettings and Hastings Sales are very grateful!
★★★★★ 5/5
GoogleHaving only recently used RWW Lettings in St Leonard’s, as a landlord I have to say I’ve been impressed at how they have been proactive in handling all
queries and issues resulting in a happy tenant and owner. Significantly better than a major agent in the area who was completely incompetent.
Richard · 23 July 2025
Agent replied · 23 July 2026
Richard, thank you for taking the time to share your experience. We’re really pleased to hear that you’ve been impressed with the service from our Lettings team in St Leonard’s. It’s great to know we’ve been able to provide a proactive and effective approach that benefits both you and your tenant. We truly value your feedback and look forward to continuing to support you.
★★★★★ 5/5
GoogleThank you to Brandon Smith he is such a competent and proactive individual. He has been extremely helpful and provided such a great service which we are so grateful for.
Joshua · 29 August 2025
★★★★★ 5/5
GoogleThanks Gemma, you're the best 🌟 …
Jodie · 28 February 2026
★★★★★ 5/5
GoogleVery impressed with RWW. Alison and the team have always gone about their business in a courteous and professional manner. Great work, keep it up!!
Alexander · 23 July 2024
Agent replied · 23 July 2026
Many thanks for taking the time to leave us a review Alexander! Alison & all the team in the Lettings office in St. Leonards-on-Sea are very grateful.
★★★★★ 4/5
GoogleThank you to ruby Elderkin for her support and caring responses during what has been a traumatic nine months
Ruby is worth her weight in gold!!!
Angela · 29 August 2025
★★★★★ 5/5
GoogleHighly recommend rush witt & Wilson, very happy with this company, nothing is too much, easy to reach and contact! Lovely staff too, very polite and welcoming. X
Sophie · 23 July 2025
Agent replied · 23 July 2026
Sophie, Thank you for the wonderful recommendation! We’re so pleased to hear you had a positive experience with our team. It’s our priority to make everything as easy and welcoming as possible, so knowing you felt well-supported means a lot to us. If there’s ever anything more we can do, just let us know!
★★★★★ 5/5
GoogleA huge thank you to Brandon who has been a great help with the sale of our house.
His professionalism, his dedication to the job, has really shone through, at …
Natalie · 29 August 2024
★★★★★ 5/5
GoogleFantastic team from rush Witt and wilson, very helpful and friendly, would highly recommend them, from start to finish.
Annette · 23 July 2025
Agent replied · 23 July 2026
Annette, thank you for your kind words! We’re delighted to hear that you had such a positive experience with our team. It was a pleasure assisting you from start to finish, and we truly appreciate your recommendation. Wishing you all the best!
★★★★★ 5/5
GoogleFriendly team and very responsive! What's not to like! Brandon is my go to person and nothing us too much for him. Helpful, polite, professional, highly recommend!
Samantha · 29 August 2024
★★★★★ 5/5
GoogleAll the staff are extremely friendly, helpful and supportive, helping to take stress out of a situation. Going above and beyond to help us move forward.
Joanne · 28 February 2026
★★★★★ 5/5
GoogleAlways a very courteous and prompt service offering a willing and appropriate attention to detail. Calls and emails are answered promptly. We use RWW’s fully managed service for our rental. It costs, of course, but we are happy.
Mike · 23 July 2024
Agent replied · 23 July 2026
Mike, many thanks for taking the time to leave us a review. All the team in St.Leonards are very grateful!
★★★★★ 5/5
GoogleWhat a fantastic team, we spoke mainly with Ness but also Alison and Sam and found them to be professional, efficient, honest, responsive, effective and friendly agents with exceptional local knowledge. We actually first engaged Rush Witt …
Yeli · 23 July 2024
Agent replied · 23 July 2026
Many thanks for taking the time to leave us a review. All the team in St.Leonards are very grateful!
★★★★★ 5/5
GoogleReally good people working in that agency, we didn't rent the best property and were not happy with it and they helped us to find very nice flat, they make our moving process much easier. …
Nenad · 23 July 2024
Agent replied · 23 July 2026
Many thanks for taking the time to leave us a review. Kieran & all the team in St.Leonards are very grateful!
★★★★★ 5/5
GoogleVery quick to deal with our requests, great and friendly customer service, very responsive. Would recommend 100%
Jozef · 28 February 2026
★★★★★ 5/5
GoogleAs a landlord, RWW have been excellent at communication with me and in particular, Kieran. I have felt supported by the team and would recommend them to fellow landlords to find you the right tenants.
Becky · 23 July 2024
Agent replied · 23 July 2026
Becky, many thanks for taking the time to leave us a review. Kieran & all the team in St.Leonards are very grateful!
★★★★★ 5/5
GoogleGemma and her crew were very helpful during the sale of our house and advised us all the way. Ruth's online photos were extremely professional and our house featured several times in their window too. …
Nigel · 29 August 2025
★★★★★ 1/5
GoogleAppalling service.
I am a new landlord.
Tenant has paid in advance and 3 weeks later I have not received anything. They …
Will · 29 August 2024
Agent replied · 29 August 2026
Hi Will, we're really sorry to hear about your experience - we never want any of our landlords, tenants or clients to have a negative experience with us. At Crucible we work really hard to ensure all our clients have the best service and … More
★★★★★ 5/5
GoogleI have used Crucible's letting service many times and have had no problems at all. Recently, Ruth came out to view my property, gave me advice, took photos, advertised and then found me a tenant within a week. After the application was …
Cathy · 29 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
