1/5
absolute rip off
absolute rip off, charge money for damages that aren't even there or exist prior to residence.
Trusted Agent profile
★★★★★
887 reviews across 2 platforms
Albert House, 14 St. Johns Lane, Canterbury, CT1 2QG, Canterbury CT1 2QG
Winkworth's Canterbury office at Albert House is rated 3.9 out of 5 across 887 reviews on two platforms, including 19 Google reviews rated 4.3. The 868 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
1/5
absolute rip off
absolute rip off, charge money for damages that aren't even there or exist prior to residence.
5/5
Fantastic service from Natasha and…i
Fantastic service from Natasha and excellent market knowledge. The property was let quickly to great tenants. Thank you!
5/5
By far the best estate agent in Canterbury, very professional. Highly recommended!PositiveProfessionalism
1/5
Incredibly bad service and support from…
Incredibly bad service and support from the agency. Would definitely not recommend to any renters.
5/5
Brilliant service
Brilliant service. Tenacious, personable and all round good people.
5/5
10 out of 10
10 out of 10!!!Nishi Shah did a fantastic job!!!
5/5
Natasha let my flat for me and the…
Natasha let my flat for me and the service was excellent, I couldn't recommend her more.
5/5
Did a great job finding us tenants
Did a great job finding us tenants! Professional throughout and a pleasure to work with
5/5
Excellent service from the rentals team.
Excellent service from the team.
5/5
IN THIS AGENCY FROM KINSBURY AND HIS AGENT NISHI I FOUND RESPECT AND BIGGER HELP
Experience agent Nishi hardworking agents,very helpful
5/5
Great service!
Wonderful experience for tenancy application.
2/5
nice properties, unfriendly staff
they do have some nice properties but the staff have bad attitude.
2/5
Unresponsive
Unresponsive. Contacted at least 10 times and no response.
5/5
Very nice offers, nice service
5/5
Fantastic job done for us, thank you
Fantastic job done for us, highly recommended
1/5
Booked a viewing and nobody showed up
Rating only, no written review.
4/5
Attentive and helpful staff at all times
Rating only, no written review.
Thank you so much for taking the time to leave an great rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
Helpful and proactive.
Rating only, no written review.
We're happy to see that you had a 5-Star experience at Winkworth. Thanks for sharing!
5/5
Rating only, no written review.
5/5
Greate services
Rating only, no written review.
5/5
Rent
Iiiiiiiiiiii
4/5
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Winkworth's Canterbury office has 887 reviews across two platforms: 19 on Google, 868 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Winkworth Canterbury is rated 3.9 out of 5 across all 887 reviews, and 4.3 out of 5 on Google from 19 reviews, checked 9 October 2026.
Winkworth Canterbury, Albert House, 14 St. Johns Lane, Canterbury, CT1 2QG, Canterbury CT1 2QG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.