Trusted Agent profile · Canterbury
★★★★★
1,775 reviews across 2 platforms
72 High Street, Whitstable, CT5 1AZ, Canterbury, CT5 1AZ
Wards's office in Canterbury, at 72 High Street, is rated 4.7 out of 5 across 1,775 reviews on two platforms, including 73 Google reviews rated 4.8.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotJust sold my property and had a very…
Just sold my property and had a very stress free move with Wards, the manager of wards in tonbridge is exceptionally helpful,and such a lovely person to have helping us, he has a very friendly manner and is so professional.I would not hesitate to go to Kai again.Thank you wards!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotThank you Wards of Tenterden
Thank you Wards of Tenterden. Alex and Ollie kept me updated and gave excellent service and advice. I would definitely use this office again.
5/5
TrustpilotNic came to value the house today
Nic came to value the house today. Very friendly, informative and went out of is way, in helping us with the "land registry" process. Fully recommend.
Hi Jenny,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Nic, has been and how informative they were.Best wishes,Wards.
5/5
Trustpilot5 stars for Nadia Miller / Wards Of Kent (Ramsgate)
Wards are lucky to have Nadia Miller in their ranks at wards of kent (Ramsgate). She is the most human, efficient, professional, dedicated and competent person I've ever come accross in the industry. She found the perfect tenants for all our properties, at the right price in no time.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat support from Judy Day in…
Great support from Judy Day in RochesterThe sales progressor, Judy, was very helpful in the last steps of getting my house sold.Very attentive and felt I was in good hands.
Hi Rubin,Thank you for leaving a review! It's great to hear how supportive Judy has been throughout the final stages of getting your house sold.Best wishes,Wards.
5/5
GoogleGreat service and good advice from Mark Ranger at this very friendly estate agent. Our property was valued correctly (the highest) unlike other local agents and we had an offer at the asking price on day 1! Highly recommended.
Dear John, Thank you for taking the time to post a review regarding Mark in our Whitstable office. He does a lot of research prior to valuing his sellers homes from a wide … More
5/5
TrustpilotVery smooth and hassle free letting…
Very smooth and hassle free letting process. We were fortunate to have Abi looking after us who was very friendly and helpful as we were new to the area. Her approach was above expectations and she was prompt on following up. We would definitely use Wards again.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️ Excellent Service from Victoria!
5/5
TrustpilotWards lettings in Canterbury have…
Abi and Hamid at Wards lettings in Canterbury have helped us find tenants on 2 occasions now and we are very pleased with the tenants they have found and the overall their service they have provided. We thoroughly recommend them and will certainly use them next time.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExtremely efficient and professional…
Extremely efficient and professional service from Kate arranging the viewings and then James showing us around. Highly recommend Wards and particularly James and Kate.
5/5
TrustpilotVery fast responses from Tina Styance…
Very fast responses from Tina Styance that helped tremendously with an extremely elongated purchase.
Good Afternoon,Thank you for leaving us your feedback, we'll pass this on to Tina.Best wishes, Wards of Ashford Estate Agents
5/5
TrustpilotExcellent agency, would highly rrecommend!
Very prompt and friendly service from the agency, especially by comparison with other realestate agents with whom I have interacted. High praises to Aaron and Jack who made the moving experience very smooth and pleasant. Highly recommended!
Hello Mr Stefan Dascalu, Thank you for leaving us your feedback! Best wishes,Wards of Kent
1/5
TrustpilotNot interested about clients ,all they…
Not interested about clients ,all they are after is money money, there is a house for sale near me unless I pay 10k for there modern auction fee they will not sell the house ,the house is sitting there I want to buy it ,they will not tell the seller that there is a interested buyer ,there so called modern auction are not helping sellers.
1/5
TrustpilotShocking and appalling behaviour by…
Shocking and appalling behaviour by Wards at Hythe! Avoid doing any business with them! Parents had an offer accepted by sellers and property taken off the market and confirmation email received. However 2 days later, they received a call from wards that they had sold the property to someone else. Not sure how, as it was off the market and offer had already been accepted by the sellers. Certainly not professional behaviour or acceptable. Totally disgraceful and would avoid this estate agents at all costs!
5/5
TrustpilotGreat Customer Service
Wards have been there 24/7 when I have had a problem and happy to help in any way they can. Laura (and Estelle) have been my main points of contact and would recommend to any potential landlords :)
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotFantastic Team
Me and my fiancé have just bought our first property through Wards, and we cannot express how happy and grateful we are to the team there! Alex and James and been super helpful over the past month and we even got a little surprise from them!!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWe would really like to leave a review for Freya at the Whitstable branch of Wards…
We would really like to leave a review for Freya at Wards in Whitstable. Freya has helped us all the way since finding a property. She kept us updated all the time and are extremely grateful for all her hard work. She is a credit to Wards in Whitstable. Thank you so much.
5/5
TrustpilotGreat Estate Agents
Freya and Maria at Wards have been wonderful to deal for my purchase - a perfect balance of friendliness, understanding, super-efficient, and very patient!
Hi Susan,Thank you for leaving a review! It's great to hear how wonderful your experience with our agents, Freya and Maria, has been and how efficient, understanding and friendly they've been throughout.Best wishes,Wards.
5/5
TrustpilotGreat so far
We have recently started to deal with Wards of Kent. I have been working with Robert and have found him to be friendly and helpful. He has responded quickly to everything and hopefully all will work out well with finding good tenants for our property.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotA big thank you especially to Curtis...
We had so much help especially from Curtis, who went out of his way and over and above to make sure our move went through smoothly. He helped take the pressure off what was an extremely upsetting and stressful move, we are very grateful for all his input. Even on his days off (when I wouldn't have known he was off) he was there to answer questions and help. Cannot thank him enough.
5/5
TrustpilotI had an amazing experience with ward
I had an amazing experience with Wards team, they were very helpful throughout the process. They helped to find a home that I loved and the process was very prompt. Prateek And the team was very professional and supportive . Not to mention at the end of the process I received a little moving in gift that made it extra special. Thank you to all the letting team at wards dartford you was amazing.
2/5
TrustpilotBased on the sales progressing what an…
Based on the sales progressing what an absolute shambles. Seem to not understand the process, unable to communicate effectively between solicitors and other estate agents and have left us to do most of the work. Feel completely in the dark on a critical part of the process and when updates do come they make zero sense. So much room for improvement and not helpful when individuals are on holidays and do not advise or handover cases.
1/5
TrustpilotWorse experience ever!!
Worse experience ever!!! We drove all the way from London to Kent with our 8 month old baby for a viewing with Abdul and nobody turned up !! We sent emails, left voicemail while we were waiting in front of the property and nobody contacted us back .
Dear AurelieThank you for taking the time to leave us a review and we are very disappointed to read your comments.We pride ourselves on delivering the best possible service to our customers and would appreciate the opportunity to investigate the matter further. We would kindly ask you to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk to provide us with some further information. Thank you.Kind RegardsWards
5/5
TrustpilotWards - Hythe 5*
Wards - HytheWe were shown a property in Hythe by "Big Mark" and he was extremely professional he had a very friendly approach and not at all pushy, out of the 6 different agents that we met that day from other companies Mark stood out by far.many thanks.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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