Trusted Agent profile · Canterbury
★★★★★
1,781 reviews across 2 platforms
72 High Street, Whitstable, CT5 1AZ, Canterbury, CT5 1AZ
Wards's office in Canterbury, at 72 High Street, is rated 4.7 out of 5 across 1,781 reviews on two platforms, including 73 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Wards Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
TrustpilotI have been helped greatly by Joe…
I have been helped greatly by Joe Murtagh at Wards whilst renting out my property. He has always responded promptly both via email and over the phone and has been extremely understanding and helpful each time, even when I ask a lot of him! Thank you very much for all your help over the past year!
5/5
TrustpilotWards Estate Agent & Maria were a huge…
Wards Estate Agent & Maria were a huge help with us from the moment we had our viewing! Fantastic team and always happy to answer our questions! Really pleased we were able to find our property thanks to Wards & Maria!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotI’d like to say a massive thank you to…Wards at New Ash Green
I’d like to say a massive thank you to Jade and colleagues at the New Ash Green branch. Jade was amazing and nothing was too much trouble, even chasing up things that the solicitors were supposed to be doing. First class service 👏🏻👏🏻
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat Lettings Team
I have recently let my flat in with Wards, and thus far have had a really good experience. Abi has been great. As a first time landlord, they have made everything really clear and communicated well.Long may it continue throughout the tenancy!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotFirst time buyer experience
Had a very good experience with Wards agency with our first property purchase. All members of the team were very helpful and supportive, communication with seller was quick and effective. Massive thanks to Jade for help with the final stages of the process!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat Service
I found Wards to be very professional, helpful and friendly. I mostly dealt with Jade who was always very positive and upbeat and who was very patient and managed my stress levels really well. An excellent service and I would highly recommend them.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
4/5
TrustpilotWould recommend Ward's
Laura has been flexible, helpful and shown herself to be highly competent and knowledgeable. Would recommend. Straightforward, common sense and reasonable in her approach.
Hi Pete,Thank you for leaving a review! It's great to hear how helpful and flexible Laura has been throughout your process, we'll pass your kind words along.Best wishes,Wards.
5/5
TrustpilotExpert team at Wards
I am so pleased we made wards our first port of call after making a decision to move house . The team we dealt with , Gemma , Paul and Basile all played their part with total efficiency, we were guided through the process from start to finish and with their expertise it was made simple for us. I would thoroughly recommend this team and this company to handle your sale and purchase
Hi James,Thank you for leaving a review! It's fantastic to hear how positive your experience of moving home with the help of our team has been and how efficient you've found them to be throughout the process.Best wishes,Wards.
5/5
TrustpilotWe very recently completed on a letting…
We very recently completed on a letting (House) with Nicola. From the beginning to the completion of contract was a very pleasant and professional experience. Thank you Nicola for all your hard work and we are very pleased with our new home.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotLaura has been 1st class with all…
Laura has been 1st class with all transactions, nothing is to much trouble,quick response on all queries, this is my second time dealing with Laura over the years excellent service.
Hello Anthony, Thank you for your kind review - we will pass this on to the team! Best wishes,Wards of Kent
5/5
TrustpilotAbi is a fantastic Wards agent and know…
Abi is a fantastic Wards agent and knows the Whitstable and Canterbury area exceptionally well. Abi has a deep understanding of the letting process and timelines to ensure no break in letting.Wards and Abi continue to deliver high quality tenants.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotAn excellent service from Wards.
We recently asked Wards to give us a valuation of our bungalow. We are not ready to sell at this time but could be sometime in the future. James Rixon came to give us a valuation on our property. He was excellent. He called us prior to the appointment to see if all was still ok with the time. He was very kind and complimentary concerning our home. He explained everything fully and clearly and answered all of our questions. He was very professional. He was not pushy but patient and considerate. We were very pleased with the service offered by Wards.
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
TrustpilotTop quality service
Wards rented me a flat and they have been fantastic throughout the whole process especially Maria who went above and beyond to ger me in the flat on time. I would highly recommend them when looking to rent a property. A+++
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat service and all the team worked…
Great service and all the team worked well to help me secure my purchase - well done all & thanks Devon …
Hi Jackie,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how well they've worked to help you secure your purchase.Best wishes,Wards.
5/5
TrustpilotExcellent service from start to finish!
I purchased my dream home through Wards Headcorn and the service has been fantastic from start to finish. Hollie, Tom and Caleb have been nothing short of brilliant, supporting and advising me throughout the process. My only regret is that I didn’t hire Ward’s solicitor partner Martin Tolkhurst as the sale would have gone through much quicker. Our sale was delayed by a few weeks due to our solicitor
Hi Elizabeth,Thank you for leaving a review! We're delighted to hear you've purchased your dream home with our agents and how fantastic the experience has been for you. It's great to hear how Hollie, Tom and Caleb have supported you throughout.Best wishes,Wards.
5/5
TrustpilotJames Rixon @Wards Ramsgate
James Rixon of Wards of Ramsgate....what a very professional and personable young man. No hard sale. No gimmick talk. Very down to earth and genuine. Impressed with his good service, after showing my parents, & I 2 properties, thanks James.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotThis is the 3rd property wards have…
This is the 3rd property wards have sold for me now and once again I cannot fault them Kim and Gary were brilliant very professional and kept me updated all the way thru from the marketing campaign right thru to completion of contracts Would highly recommend
1/5
TrustpilotI would not recommend
I would not recommend. They carried out tenant check out and missed a lot of damages by the tenant which cost me more after tenant has left. I receive communication from different staff which is confusing. I sent a complaint, till date, it has not been resolved.
5/5
TrustpilotThe wonderful Wards team of Rochester
The staff at Wards on Rochester High Street are fantastic people. Debbie and Jason at the branch helped me with all the endless papers, reports and surveys that are part of the process of buying a property. They were never too busy to go through any paperwork with me. I cannot even begin to explain how patient and kind they are. Every step of the way they have been there for us, advised us and guided us. Matthew and Dawn have always been incredibly friendly and welcoming and Dawn showed me around the property the second time and even helped me 'hunt the boiler'. Debbie, the manager is one of the kindest, most lovely people I have met. No question or query from me, however silly or trivial, was too much for her to answer and deal with. I feel lucky to have found this team. In fact, I never signed up with any other agents. They will change any negative opinions you have of estate agents. I must mention Judy who, through a lot of negotiation, sorted out an earlier completion date. The Wards team at Rochester are wonderful people. I will never forget their kindness, patience and honesty. Thank you guys from the bottom of my heart.
Thank you very much for your kind review. The team will be delighted with your review which I will share with them and I am glad we were able to help you find your new home.Just to let you know, we are donating £100 to Barnardos Childrens Charity for every property we value in September, so if you know of anyone thinking of selling thier home, do let us know. We can help them and support the charity too.Thanks again and I wish you every happiness in your new homeDavid HayesBranch Development Director
5/5
TrustpilotJodi Wyncoll Sales Progresser
I would like commend Jodi Wyncoll. She has been amazing. We have been through an extremely stressful period throughout the last few weeks. However she has taken the reins and has found solutions to all our difficulties. She has gone over and above expectations. Jodi whilst maintaining her professionalism shows empathy and understanding. Wards are lucky to have her as an employee. Thank you Jodi
5/5
TrustpilotWards has given us a hassle free…
Wards has given us a hassle free service very good informed information, & has guided us through our sale to completion our contact Kim Batchelor of wards rainham was fantastic so helpful in getting us ready for exchange & completion, thanks to all wards staff who were involved in our sale Valerie S
Hello Valerie,Thank you for your kind review - we will pass this on to Kim and the team!Best wishes, Wards
5/5
TrustpilotThis was the first time to rent…
This was the first time to rent somewhere in many years, so I entered the market with trepidation. However, it was obvious from the start of this journey that the agent, Aaron Stoner, put much care into securing a place for me and my family. There were a few little bumps along the way, but I got the impression that Aaron always gave his best.
5/5
TrustpilotMarc was exceptional
Marc was exceptional. The whole check out process was smooth and very easy. Marc was very kind, helpful and always on hand.
Hi Howard,Thank you for leaving a review! It's great to hear how positive your experience with Marc has been.Best wishes,Wards.
5/5
TrustpilotGood Experience
We were very pleased with the level of service we got buying through Wards. Adam was especially helpful and made the process less stressful. He is always professional, personable and patient and was always happy to help, no matter how small or silly the question!
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Tell us what you need and we'll put you in touch. Wards Whitstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Canterbury.
