Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
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5/5
TrustpilotI had Lee churchyard from ashfordβ¦
I had Lee churchyard from ashford lettings. Helped me with absolutely everything. Carnt thank him enough!
Charley Β· 6 March 2021
Agent replied Β· 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotSuper Quick & Highly Professional Team
We are very delighted with the services of Wards especially with our lettings negotiator Laura. The viewing was arranged on Tuesday and the keys were handed over on Friday. It was super quick.
Usman Β· 25 February 2023
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5/5
TrustpilotReally pleased with Blaine Kavanaghsβ¦
Really pleased with Blaine Kavanaghs customer service. He kept in contact with me through telephone and email including text messages. His emails are well written and professional. I am definitely looking forward to my buying process with his support!
Minara Β· 30 June 2022
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5/5
TrustpilotGood service provided
Grace and Mike in the Herne Bay branch were very good at marketing the property, arranging viewings and then keeping us updated on progress of the property sale. A good service overall.
Maria Β· 15 March 2023
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5/5
TrustpilotThank you very much Laura.
Thank you very much Laura.It was very easy and so quickly to get the house π€
Olga Β· 14 November 2020
Agent replied Β· 25 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
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5/5
TrustpilotEmily of wards medmay helped meβ¦
Emily of wards medmay helped me massively, she always responded quickly and was always of assistance.
James Β· 9 September 2020
Agent replied Β· 25 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
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4/5
TrustpilotTenancy renewal
The team have been very helpful with our change in tenants and the renewal process.
Jason Β· 10 December 2020
Agent replied Β· 25 October 2024
Thank you for leaving us your feedback! Best wishes,Wards of Kent
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5/5
TrustpilotGemma Duckworth
Gemma Duckworth, who was working for Wards of Kent, came to our flat as we were trying to sell it. She was incredibly polite and transparent about the process. Definitely recommended!
Sam Β· 18 March 2023
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5/5
GoogleGrace and Mike couldn't have been more helpful. Our move was very stressful but we were kept informed at every stage, thank you
Yvonne Β· 24 October 2023
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5/5
TrustpilotExcellent service and extremelyβ¦
Excellent service and extremely helpful, lovely staff and would definitely be using wards again
Chloe Β· 21 January 2021
Agent replied Β· 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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1/5
TrustpilotWould not use to sell
Would not use to sell. Never even responded to my email enquiry as a buyer.
Anita Β· 9 October 2020
Agent replied Β· 25 October 2024
Dear AnitaThank you for leaving your review and for providing us with further details enabling us to identify the records that we have relating to you. We understand that you requested some information regarding the lease length of a property and we apologise that our response was slightly delayed. We have since provided you with further information regarding other properties that we are marketing and we would be pleased to continue assisting you with your property search. Please do not hesitate to contact the branch if you have any further enquiries in relation to the properties that we are marketing and if you would like to discuss your experience with Wards in more detail, you can contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk.Kind regardsWards
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1/5
TrustpilotTerrible agents
Terrible agents, rude and useless. Informed that it would be easier to wait for my tenancy to end to investigate the mould in 4/5 of the rooms, despite my tenancy having another 5 months to run. Avoid at all costs.
Sam Β· 4 February 2022
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5/5
TrustpilotThank you Lily
Lilyβs approach towards helping me with my application was 100% and she was very helpful in pointing me in the right direction and kept in touch throughout the whole process.
Toby Β· 20 March 2023
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5/5
TrustpilotRobert provided a wonderful service toβ¦
Robert provided a wonderful service to us. Very professional.
Adele Β· 7 December 2021
Agent replied Β· 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotBeen an absolute dream to work with
Been an absolute dream to work with, backwards and forwards with information and keeping us posted at all times, while pushing at the other end to get us in as soon as possible. Very happy with the service!
Danielle Β· 13 May 2022
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5/5
TrustpilotExtremely professional service
We have received an extremely professional service from Jodi Wyncoll, but not only that she was friendly, approachable and helped to make a quite difficult sale seem comparatively easy.
Customer Β· 19 April 2023
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5/5
TrustpilotCouldn't be more pleased
Abi & Maria's knowledge and experience made the whole process of letting our property very simple for us. They are also really great people to work with, which was a welcome bonus. All in all couldn't be more pleased.
Christopher Β· 22 March 2022
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5/5
TrustpilotHannah McGilley within the lettingsβ¦
Hannah McGilley within the lettings team at the Ramsgate branch was extremely helpful, professional, provided great communication and made my rental process very stress free. Provided a brilliant service!
Adam Β· 18 April 2023
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5/5
TrustpilotMy forever home
Great team always keeping in touch to say what's going on, from start to finish they were kind and professional in there job.Thankyou for finding me my forever home Jackie
Jacqueline Β· 15 March 2023
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5/5
TrustpilotA very smooth process with a clearβ¦
A very smooth process with a clear timeline and very good support to completion. Maria Byrne who was the relevant agent made every effort to keep me appraised of process and ensure that I understood any deadlines or target dates.
Sean Β· 13 January 2022
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5/5
TrustpilotGreat service from Kenny @ Waldersladeβ¦
Great service from Kenny @ Walderslade & Kim @ Kent. Quick sale and exchange :-)
LW Β· 22 March 2024
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5/5
GoogleStaff great, will bend over backwards to assist you.
Gary Β· 24 October 2021
Agent replied Β· 23 October 2024
Hello, thank you for taking the time to leave a review. Many thanks,
Wards of Kent
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5/5
TrustpilotProfessional and speedy service inβ¦
Professional and speedy service in finding new tenants for our flat
Jane Β· 11 June 2021
Agent replied Β· 25 October 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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5/5
TrustpilotHannah and David are absolutelyβ¦
Hannah and David are absolutely wonderful. They made the process of renting very seamless for us. They are real assets to Wards (Ramsgate branch)
Fatimah Β· 16 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.