Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCan’t recommend Antonia enough for helping with the sales process, she made what I anticipated to be a very stressful process understandable, relatively quick (as can be!) and stress free. Thank you for all your help
Hermione · 16 February 2026
Agent replied · 16 April 2026
Ah, that's what we're here for! It's so nice to hear you've been happy with the service. Thank you for choosing us to sell your house. Antonia :)
★★★★★ 5/5
GoogleWe have just completed a project with Sandersons, working along side Josh Thomas (who is amazing!) great communication, quick at paying invoices, and very accomidating in regards to fitting dates etc. Highly recommend this company. Thank you so much Josh!
Cut · 12 January 2026
Agent replied · 12 October 2026
Thank you for your lovely review! We love it when a project comes to plan, you have carried out a fantastic job, and we look forward to working with you in the future. - Josh
★★★★★ 5/5
GoogleFrom our very first meeting, we had a strong feeling that Sandersons was the right fit for us. Their professionalism, attention to detail, and clear understanding of the local market made them stand out. While we loved our house, we knew it was a niche property and wouldn’t be easy to sell. It required strategic marketing and a highly organized team to attract the right buyers. Amazingly, the house sold in just 9 days after going on the market, far exceeding our expectations!
The entire Sandersons team displayed a remarkable work ethic, working seamlessly together with dedication and professionalism. Special thanks to Chris Murphy, our main contact, who was always available with updates and advice, and to Lettie for capturing our home beautifully in photos and video. Heidi’s energy and enthusiasm as our sales representative was infectious, she truly Rocks! And we can’t forget Linda, Antonia, and Charlotte from the progression team, who were tenacious in ensuring everything went smoothly right to the end.
We are incredibly grateful to the whole Sandersons team for their hard work. While we’re not planning to move anytime soon (!), when the time comes, we’ll definitely choose Sandersons again.
Phil · 24 September 2024
Agent replied · 24 October 2024
What a lovely review Phil! Thank you so much for taking the time to write about your experience with us. We're so pleased that we were able to help and guide you through the process and ultimately, assist you in selling your home to achieve your new home. We would be delighted to help you again should you ever decide to move from your lovely new home in the future. In the meantime, we wish you all the very best. On behalf of the team at Sandersons UK, with our best wishes, Linda
★★★★★ 5/5
GoogleAntonia has been the epitome of professionalism. After needing to find an alternative home to purchase, Antonia found our absolute dream home. Communication has been so prompt, she has given advice where we have needed it and has been so knowledgeable. Our selling/buying process which began 7 months ago, has felt arduous with other agents. But now we have finally felt listened to and heard and have the home of our dreams. We really can’t thank you enough.
Holly · 17 October 2024
Agent replied · 24 October 2024
Thank you so much for your kind review Holly! I'm so pleased to have been able to help you and your lovely family with finding your new home. Antonia x
★★★★★ 5/5
TrustpilotA great experience with James
We met James Marshall-Loughran from the Ashford branch while viewing a couple of properties and had a really positive experience with him. He was so personable and easy to deal with, but also really honest and upfront with us, which we genuinely appreciated. He gave us clear, realistic advice and we always felt we could have a straightforward conversation with him without any pressure.
We’ve ended up finding a property elsewhere, but we both came away from our dealings with James thinking what a genuinely nice guy he was. We’d absolutely recommend him to anyone looking in the area.
Kellie · 6 October 2026
★★★★★ 5/5
GoogleI have decided to sell my student property and got in touch with Heidi, who successfully helped me to sell a property five years ago.
Heidi has been brilliant, very helpful and sensitive to my needs. She has in fact, already been successful, again I have already received an offer for my property, in a spectacularly short space of time. Heidi has a wealth of knowledge and a bank of perspective investors, to hand. Thank you so much.
F · 12 August 2024
Agent replied · 26 August 2024
Thank you so much for your kind words. It's been a real pleasure helping you find the right buyers for your properties. Heidi.
★★★★★ 5/5
GoogleJade Clubb has been handling our move into our new home and she has been brilliant. She has been very receptive and patient with all of our questions. She is clearly very committed as she carried out our house viewing despite getting stuck in a horrendous storm on the way!
Sophia · 10 August 2025
Agent replied · 9 September 2025
Thank you Sophia for your lovely review, We are happy we were able to help you secure a property with us again.
Best Wishes
Jade
★★★★★ 4/5
TrustpilotMy rental property was being marketed…
My rental property was being marketed following the departure of the previous tenants. I have been letting my property out for over 20 years. The whole team were very helpful but James Marshall Loughran in particular provided a really good service. He was very conscientious and thorough and made sure to keep me updated throughout. I felt that he went over and above to ensure that matters were progressed and dealt with in a timely manner.
Fiona · 7 October 2026
★★★★★ 5/5
GoogleI bought a house that Sandersons Canterbury was selling. The estate agent was efficient and cordial and a price was quickly agreed between parties. What really made the difference for me was that Sandersons had a person who was subsequently working as an intermediary between all the parties in the chain (of three). As I felt often in the dark as to where they others were in the conveyancing process and when things would be moving forward, that person (her name was Linda) was able to take all my queries very promptly and come back to me with answers. This service was invaluable to me as the weeks stretched into months before exchange could be agreed. So, thank you, Linda, for your incredible support throughout the conveyancing process! You made a real difference to my experience of buying a property.
Alexandra · 17 May 2024
Agent replied · 16 June 2024
Thank you so much for your kind review. It was my pleasure to progress your purchase and am very pleased that you were happy with the service provided. I am very excited for your onward move and wish you many happy years there. Best wishes, Linda
★★★★★ 5/5
GoogleSandersons were amazing with our property sale from the get-go. We were really impressed with our house pictures and video tour, then all of the team throughout viewings and offers were great too. As we were selling a property with a couple of issues and then interest rates suddenly soared, our sale fell through a couple of times on the way (not Sandersons fault at all), but the team were so encouraging when this happened too.
MASSIVE thanks to Linda who was absolutely hellbent on getting the sale across the finish line for us, chasing our solicitors, our buyers solicitors, and even the estate agent and sellers solicitors for our onward purchase, plus anybody else she could get hold of. I genuinely don’t think we’d be in our new house if it wasn’t for Linda’s hard work. We are so, so grateful for her proactiveness and support - she’s a real asset to the Sandersons team.
I can safely say I don’t want to move ever again - but if I had to, I’d absolutely come back to Sandersons & would recommend them to anyone looking to sell their house too.
Thank you :)
Jessica · 17 May 2024
Agent replied · 16 June 2024
Thank you so much for your kind words Jess, and for recognising the work that went into your sale, not just from me but the team as well. The team, but mostly me, are absolutely over the moon you are now in your new home and wish you many happy years there! If one day you do decide to move....we will be more than happy to help you again. Until then, I wish you all the very best. With my best wishes, Linda
★★★★★ 5/5
GoogleAntonia Costa was brilliant in selling
5, Norwood Gardens in Ashford for us. She found a buyer quickly and progressed the sale very well. Thank you.
Philippa · 16 February 2026
Agent replied · 16 April 2026
Thank you for your lovely review! It's been a real pleasure working with you and I'm so happy that you were happy with everything. Antonia :)
★★★★★ 5/5
GoogleSanderson’s have been fantastic through every stage of our sale. Antonia has been so kind and helpful keeping us informed and making sure everything goes smoothly.
Kayleigh · 16 February 2026
Agent replied · 16 April 2026
What a lovely review - thank you for taking the time to write it. I'm so happy to hear you were happy with everything. Antonia :)
★★★★★ 5/5
GoogleThe team at Sandersons were attentive from the very beginning of our purchase. From viewing to completion they not only kept us up to date but helped significantly in moving the process along. Charlotte in particular was instrumental in keeping both us and the sellers informed, and coordinated with both of our solicitors to make things happen. I truly can't thank her enough and we are so excited to move into our first home.
EMILY · 12 February 2026
Agent replied · 16 April 2026
Thank you so much for your lovely review, Emily. It was a real pleasure helping you through your first home purchase, and I’m so pleased to hear you felt well supported and kept informed throughout the process.
Thank you as well for your kind words, they really do mean a lot. I’ll be sure to pass your feedback on to the rest of the Sandersons team. Wishing you all the very best as you settle into your new home and enjoy this exciting next chapter., Charlotte
★★★★★ 5/5
GoogleJade was amazing. Thank you for helping us to find the best one to move in. We appreciate your patience and support throughout the process.
Greeshma · 16 February 2026
Agent replied · 16 April 2026
Thank you for your review, we are glad we were able to help you secure a new home for your family.
Best Wishes
Jade
★★★★★ 5/5
GoogleWe have been extremely impressed with the service my daughter received from Sandersons. Whilst they were acting for the seller our contact Linda Stephens was a pleasure to deal with and kept in regular contact with us. She answered all our questions however minor and was extremely pro-active in contacting us as well as the seller and both lawyers when things started to go wrong. Unfortunately the purchase ultimately fell through (no fault of Sandersons) but Linda’s help and support was invaluable and very much appreciated.
Judy · 18 March 2024
Agent replied · 16 June 2024
Thank you so much for your kind words Judy. It was my pleasure to assist where I could. It was disappointing that we didn't achieve the purchase for you but hope that our paths cross again in the future and wish you all the best with your future purchase. Best wishes, Linda
★★★★★ 5/5
TrustpilotStephanie went above and beyond in…
Stephanie went above and beyond in helping sorting out our key fob problem for the gated carpark. Whenever we have any questions regarding the flat she is always helpful
Thank you so much Stephanie x
Gill · 16 July 2026
★★★★★ 5/5
GoogleWe just exchanged on our first home and couldn't be happier with the service that Sandersons provided. We were also looking at another property before this with a different estate agents and Sandersons were so much better and more helpful along the way. They helped to chase the solicitors and organise the whole process. Special thanks to Linda and Charlotte for helping us through the entire process.
Liam · 24 September 2024
Agent replied · 24 October 2024
Thank you for the lovely review Liam. We couldn't be happier that you have exchanged on your first home. It was a pleasure to help you on this part of your journey and hope that you think of us should you wish to move again in the future. On behalf of all of the team at Sandersons, with our best wishes, Linda
★★★★★ 5/5
GoogleGreat service, especially from Amie who was very proactive in renewing our tenancy agreement with our current tenants. Thank you Amie! :)
Eva · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for the five star review, it has been a pleasure supporting you. Many thanks Amie
★★★★★ 1/5
GoogleAppalling. Having had a friend who had warned us not to use them we went against it and used them . They were trying to get us to keep dropping the price so they got a quick sale . Dreadful service . After smelling a rat we decided to get a mystery caller to run a series of calls . All of which were quite horrifying to listen to . Heidi was so derogatory and negative it even left the mystery caller stunned . She then sent me an email saying the person who had called refused to pay our price . At no point did the mystery caller say that . I’d be very very cautious if embarking with this company . Repent at leisure.
Lisa · 24 May 2025
★★★★★ 5/5
GoogleThis is my first time buying a house, I was very skeptical about how the process was going to work regarding communication between me, Sanderson, mortgage advisors and solicitors….well let’s just say the skepital aspect was gone in an instance. Anytime of day I needed to ring or email Antonia Costa and Victoria newport were there. Any questions I had was answered. They went above and beyond and was pushing for the maximum effort and updates across the board as if it was them that was buying the property. I knew I was in good hands from the start. I was shown around a few properties with Victoria and Antonia and didn’t feel rushed atall and answered every question I had. They have not just been professional they have been a great support during what some would say is the most steressful process you will come across. Once my house is complete I will feel an element of relief but almost sadness that my communication with them will go. But if anyone ever asks me about houses and where to go I will put them straight in touch with Antonia and Victoria. Yes Victoria is a family member of mine but even with me Victoria continue to be professional and I am very proud. Sanderson’s have a good team at there dispense!
Chris · 19 December 2023
Agent replied · 16 June 2024
Hi Chris,
Thank you so much for taking the time to leave such a lovely review. It's been a pleasure and we're excited to be able to hand over the keys to your lovely new home!
Antonia and Vicky
★★★★★ 5/5
GoogleJade was a warm, knowledgable and friendly estate agent who made the process of looking for a property not only easy but fun! She answered all questions honestly and efficiently and made the whole process much easier for me and my boyfriend. I always find it very awkward going into other people's houses for viewings when they're at home, but she made pleasant conversation with the tenants and created a great atmosphere which is really what you want when doing such a stressful task! Im very grateful for her help and would definitely contact her again in the future for help viewing and finding properties
Elz · 19 December 2023
Agent replied · 16 June 2024
Thank you so much for such a lovely review! I'm happy I was able to help you both secure the property and look forward to seeing you both for collection of keys in the summer.
Best Wishes
Jade
★★★★★ 5/5
GoogleWe have bought and sold a property with Sandersons recently and they have been outstanding. Antonia dealt with our sale brilliantly, staying in touch with us whilst we were abroad, navigating a time difference, to finalise the sale and our purchase. Vicky showed us around the house we bought several times, and she was so friendly and accommodating. When our sale progressed, Charlotte took over and just made the whole process so smooth. She was super efficient, knowledgeable, always available, and communicated regularly. She even patiently guided me through a little wobble I had! And when Charlotte was away from the office for a few days, Kerry took over seamlessly. If I had to sell another house tomorrow, I would have no hesitation, I would use Sandersons. You get the best team in your corner expertly guiding you through from start to finish.
Victoria · 19 December 2023
Agent replied · 16 June 2024
Hi Victoria
Thank you so much for such a wonderful review. We pride ourselves on working together as one team and I'm really pleased that came through for you.
I know how excited you were to move into your new home and I'm so happy to hear that you have settled in nicely already.
We all wish you every happiness.
Warmest of wishes
Charlotte
★★★★★ 5/5
GoogleSanderson's Estate Agents were a pleasure to deal with, providing an excellent professional service throughout the whole process.
Antonia's enthusiasm for the house from the start gave me great confidence and her personal interest and determination to find a buyer for my mother's property and provide help during the whole process was most reassuring.
Once the sale had been agreed, Kerry kept me regularly informed with the progress and contacted me immediately when action was required in order to reach an eventual completion.
She was a great help.
I would have no hesitation in recommending the company.
Thank you to all the team.
Your efforts were much appreciated.
Doug Lucas
Doug · 19 November 2023
Agent replied · 16 June 2024
Dear Doug, thank you so much for taking the time to leave such a lovely review. It was an absolute pleasure and we wish you all the very best for the future. Warmest wishes Kerry & Antonia
★★★★★ 5/5
GoogleFrom the outset, Sanderson's agents have been efficient, courteous and helpful. We dealt with Antonia initially and appreciate all her efforts in the early stages. As the deal progressed, we had outstanding support from Charlotte. She was fantastic in pressing both sets of solicitors. Charlotte went above and beyond to gather information which certainly speeded up the sale. Charlotte is enthusiastic and positive, and we really value her hard work. Of all the professionals we dealt with, in the process of buying and selling, Charlotte was head and shoulders above the rest. Thank you, Sandersons.
Ysabelle · 20 October 2023
Agent replied · 16 June 2024
Thank you so much for such a wonderful review.
It has honestly been a pleasure working with you both and I hope you're both very happy in your new home.
Please let me know if there's ever anything that I can help with.
Best Wishes
Charlotte
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.