Oatley and OConnor Canterbury reviews

★★★★★ 5/5

Google

Great estate agents - Really competitively priced, helpful and transparent. From the first meeting with them I knew we could trust them with the sale of our house. Communication was great through out and took genuine care with our situation and sale. Thank you James, Jade and Darren. Hope to use again next time.

Jordan · 23 July 2025

★★★★★ 5/5

Google

I can highly recommend Oatley & O`Connor. They did a great job! James was very friendly, supportive and always available to answer questions - whatever the time of day or day of the week. He explained the procedures, kept us informed at all stages and made sure that things progressed as fast and smoothly as possible. His recommendations for solicitor, etc. were excellent. I was very grateful for our WhatsApp group. I met James at the beginning, but then went back home to Germany. My sister was the one on site, but I was always in the loop via Whatsapp.

Bridget · 10 May 2024

★★★★★ 5/5

Google

What a refreshing take on an Estate agency. These guys go above and beyond, to take the stress out of buying a place. Always on hand 7 days a week to answer queries arrange viewings etc. Would also recommend Darren as a Mortgage Advisor. Brilliant fast service and can get some great deals. Will continue using Darren for Financial Advice and if I ever come to sell or buy again I wouldn’t go anywhere else. Thanks for your help!

Peter · 10 May 2024

★★★★★ 5/5

Google

Absolutely amazing Estate agent!!! Where do I start, the service I have received from Oatley and Connor really is above and beyond their remit as an Estate Agent. From the start James and his team have been professional, progressive, proactive and shown compassion to me as a client. I had to sell for personal reasons out of my control and they have helped me every step of the way. Replying to my questions and queries almost immediately, selling the house within weeks to completion. I cannot recommend them enough, personally I would not use another estate agent now I have had this amazing service. They really do go above their duties to help you where needed. I cannot thank them enough.

Marie · 13 October 2023

★★★★★ 5/5

Google

Within days of us having a discussion and sharing our plans with Oatley & O’Connor, our property was on the market and our open day was booked! We immediately had three offers thanks to the wonderful Gemma who conducted the viewings! James, Darren & Jade kept consistent contact with us throughout the transaction - by creating a WhatsApp group for us all which was super convienent and easy to maintain contact and all updates! The team always made my partner & I feel like “no question is a stupid question” and always gave us the best, honest guidance! The team went above and beyond right from the very start up until the day of completion - even when some of the team were abroad on holiday.. they still took their laptops and kept in contact with us! What an amazing team! We have found our estate agents for any future moves that’s for sure!

GRACE · 10 June 2023

★★★★★ 5/5

Google

We are international buyers, and we had expected the process of buying our dream Kent family home to be much more difficult from afar, but James and Jade made every step seamless and professional. They were exceptional in every way: always on hand with information; timely and professional with responses (by email and telephone, always respecting our time difference) and always going the extra mile to seek practical solutions for both us and the seller. They would certainly be our first choice of Kent estate agents. THANK YOU JAMES AND JADE!

Lily · 10 June 2023

★★★★★ 5/5

Google

Can not recommend Oatley & O’Connor enough, if there was a higher rating that 5 I’d be using it. From the first day we spoke to Jade to arrange viewing the house to today when we finally exchanged, the attention to detail from everyone has been amazing. The friendly emails and calls every couple of days to keep us constantly up to date with the purchase, as first time buyers, was amazing and really made this experience even more special. The day we viewed the house we were pitched a dream of what our lives would look like if we put in an offer and Jade and the team really have made that dream a reality. Cannot thank them enough for their patience and care through the whole process, so thankful such an amazing team could be a part of our journey to our first home.

Maddi · 10 June 2023

★★★★★ 5/5

Google

James and his team were excellent throughout the process! We used Oatley and O’Connor for both purchase and sale. Their competitive rates, professional service, knowledge of the market, support and communication was second to none! Using a messaging platform as a primary means of communication meant that questions from both parties were seen and answered immediately (we really appreciated this aspect). James, Jade, Gemma and Darren are all very friendly and went above and beyond our expectations and the responsibilities of their job to ensure the process went as smoothly and successfully as possible for all parties. We can highly recommend using this company! Thank you!

James · 10 June 2023

★★★★★ 5/5

Google

James truly went the extra mile to make our dream home purchase come true - nothing was ever too much trouble, including late night document signing and gathering and dealing with valuers and all the rest of it. We had a fantastic experience even if we had the usual bumps and scrapes in the purchase process. This included simple means such as a dedicated WhatsApp group where we could chat at any time, where he could let us know of progress or switch a staff member to show us around. I would not hesitate for a moment to recommend James to anyone selling a property in the Canterbury area.

Redmond · 10 June 2023

★★★★★ 5/5

Google

From start to finish everything was handled in a professional yet friendly manner. The promotion of the house using excellent photographs enabled us to make a quick sale. Every enquiry we had was answered quickly and nothing was too much trouble. Communication was superb keeping us up to date every step of the way. We would highly recommend this small independent estate agent. Thank you to James and his team for taking the stress out of moving.

Beyond · 10 June 2023

★★★★★ 5/5

Google

James Oatley from Oatley and O’Connor dealt with the sale of our property. He has many years in the business behind him so you can rest assured that you’re getting an agent who really knows their trade. We liked the personal service, James was directly available to us and from the moment we made the initial enquiry, he took a keen interest in our house. On signing-up, we were regularly updated on progress, he worked hard to turn viable enquiries into viewings, and he makes it his mission to be there for your viewings if you want him to do it for you. He made a point of expressing that he was working for us and was very adaptable to our wishes. He sold our house at asking price within a couple of months (and just to add, we chose our own asking price based on what we needed to move and he obliged with our needs without any pressure to change the amount). When you sell a house, the relationship with your agent doesn’t stop at the point of offer. A good agent will be there with you throughout the rest of the process, from advice if you’ve never done it before, to answering queries from other parties in the chain, to getting the deal through all the sale stages. You need an agent who is a great people person for all this liaison and we found James really easy to get along with which was fantastic. Selling a house is definitely not just about putting an advert up so forget everything you think you know about Estate Agency and give James Oatley a try, we’ve been very happy.PositiveResponsiveness, Professionalism, Value

Ant · 28 August 2022

★★★★★ 5/5

Google

I can't thank Darren and the team enough; you guys went above and beyond and gave such a personal touch. My husband and I felt so supported, and we would definitely use you again if we ever considered moving out of our new forever home. If you're considering using these guys 10/10, go for it! They know their stuff, and they really really looked after us. They're worth every penny, and if I had an address, they would have had flowers and chocolates too! We are so grateful that they helped make our dream home come true!

Claire · 10 June 2022

★★★★★ 5/5

Google

James is very professional and sold our property subject to contract in less than a week after going on the market. We had an open day with 13 viewings and James and his team managed the whole day. This took all the stress out of the day and we instead had a day out shopping at Bluewater. Several offers came in and James was really helpful in recommending the buyer best positioned to proceed. James or a member of his team are always on the end of the phone to assist with any queries I've had so I really do feel supported and in safe hands. James' business partner Darren is also a financial advisor. Another FA I was using at the time could not get me all the money I needed to borrow for my purchase. Within 24 hours of speaking to Darren he had a mortgage in principle for the full amount I needed. I couldn't be more pleased with this top estate agent!!!PositiveResponsiveness, Quality, Professionalism, Value

Ryan · 10 June 2022

★★★★★ 5/5

Google

Darren O'Connor was highly recommended to me when I was seeking advice and support around shared ownership/ help to buy with some additional obstacles, to say the least. Within the first 2 minutes of our first phone call, I knew I had found the perfect person for our needs. Darren was friendly, kind, supportive and above all, honest!! Darren's goal was not to make money, but to find us the right lender. Darren has an immense amount of knowledge, not only around mortgages but also around debt advice. All I can say, is I wish I had found him sooner!! Thank you again Darren.PositiveResponsiveness, Quality, Professionalism, Value

Sadie · 26 October 2021

★★★★★ 5/5

Google

100% professional and committed James was absolutely fantastic from start to finish. So polite and professional at our throughout the property sale process. I was able to text, email and call him with questions and her response times were exceptional. Our advert went live a day after the pictures of the property were taken. It was stress free and would certainly recommend him to friends and family looking to buy or sell.PositiveResponsiveness, Quality, Professionalism, Value

Valmir · 14 June 2022

★★★★★ 5/5

Google

I have nothing but praise for Oatley & O’Connor. I recently purchased a house they were the agents for. Throughout the process, Jade kept me updated, she was professional, but friendly and had the same approach that I would expect from a family run business. I would highly recommend these agents, if you are wishing to buy or sell a house.

Louise · 10 June 2023

★★★★★ 5/5

Google

Oatley & Connor went above and beyond in my current house buy. I was kept informed the whole way through and nothing was too much trouble ! I highly recommend them !

Jacqueline · 4 November 2024

★★★★★ 5/5

Google

Oatley & O’Connor provided a professional and diligent service throughout our selling process. James and the team were always available to answer questions. Jade in particular was very proactive in arranging viewings and kept us updated at every stage. We appreciate their support and would happily recommend them to anyone selling their home.

GINA · 20 March 2025

★★★★★ 5/5

Google

Oatley and O’Connor have been absolutely amazing from start to finish. They have been available whenever we needed them and nothing has been too much trouble. They provided a real personalised service and have helped with any issues we have encountered, responding to any of our queries in a timely manner. I have never worked with a company who have been so responsive, helpful and friendly. They really have gone above and beyond throughout the whole process and I would highly recommend them to anyone.

Emma · 11 October 2024

★★★★★ 5/5

Google

James is a 15 out of 10 bloke, super professional, kept us up to date with absolutely everything and constantly went out of his way to make everything easy for us. This was our first time buying so obviously really scary at the start, all nerves went away after dealing with james, we felt like professional buyers! Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value

Tony · 28 August 2022

★★★★★ 5/5

Google

Highly recommend this agent. James was friendly and helpful from the first day we met right up until our purchase was complete. Following up and pushing things along to ensure our property purchase stayed on track and got done in a timely manner. Thanks James and the team. Stuart and Elize

SF · 10 June 2023

★★★★★ 5/5

Google

The team are all amazing and cannot help you enough, professional and very caring which is a rarity. They actually put your interests first. Jade is a real asset to the company 🥰 would highly recommend. An estate agent with a difference. Darren and James keep up the good work. …

Maxine · 10 June 2023

★★★★★ 5/5

Google

My mum purchased a property and we weren’t the clients but James and Darren and the team were outstanding in helping our purchase process which was long and drawn out but they were always there to help with anything they could. I would use them myself for any sale or purchase search in future and would totally recommend them. Carol

J · 10 June 2022

★★★★★ 5/5

Google

A really efficient & professional company who go over & beyond to help you. Thanks to James for all your help & compassion. Would recommend this company to all.

Sandra · 22 August 2024