Trusted Agent profile Β· Canterbury

Oatley & O'Connor Canterbury reviews

β˜…β˜…β˜…β˜…β˜… Excellent

133 reviews across 2 platforms

27 Castle street, Canterbury, CT1 2PX, CT1 2PX

Oatley & O'Connor's office in Canterbury, at 27 Castle street, is rated 5.0 out of 5 across 133 reviews on two platforms, including 131 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

131

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Oatley & O'Connor, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Canterbury office, from every platform, shown as written. First names only.

5/5

Google

Darren O'Connor was highly recommended to me when I was seeking advice and support around shared ownership/ help to buy with some additional obstacles, to say the least. Within the first 2 minutes of our first phone call, I knew I had found the perfect person for our needs. Darren was friendly, kind, supportive and above all, honest!! Darren's goal was not to make money, but to find us the right lender. Darren has an immense amount of knowledge, not only around mortgages but also around debt advice. All I can say, is I wish I had found him sooner!! Thank you again Darren.PositiveResponsiveness, Quality, Professionalism, Value

Sadie Β· 10 November 2021

Agent replied Β· 9 November 2024

Thank you so much for your review. Really appreciate it Sadie

5/5

Google

You will not go wrong with James and Darren! I used to work under James and know how much passion he had managing branches he used to run. It was inevitable that he would set up his own branch and i know that he will put his heart and soul in to every customer that walks through the door. Darren is a quality mortgage advisor so as a team , these guys will be unbeatable!! Start up companies always seem to start well but I'm confident that the team at Oatley and O'Connor will maintain a very high standard throughout there growth. I wish you guys a great success. James once told me "you make your own luck" and his attitude to life and sales will guarantee customer satisfaction. No better place to list your home!!PositiveResponsiveness, Quality, Professionalism, Value

Ben Β· 23 October 2021

Agent replied Β· 22 October 2024

Thank you so much for your review.

5/5

Google

Absolutely fantastic are the words to describe Oatley & O'Connor Forget the main agents! These independent Estate Agent's were everything an Estate Agent should be! Many thanks to James, Darren and Jade!

Ade Β· 21 December 2024

Agent replied Β· 28 December 2024

Wishing you, Jude and all the family the best of luck going forwards, we hope that your new home brings you years of joy and happiness...love from James, Darren and Jade xx

5/5

Google

James and the team were excellent throughout. They were communicative and supportive throughout - the only agent I’ve worked with who I could say really went the extra mile.

Tom Β· 25 January 2025

Agent replied Β· 22 September 2025

Dear Tom and Barbara, thanks so much for your lovely review, we were delighted to help you to sell your home in Canterbury, we wish you many years of happiness in your stunning new property. We are always here to help you in the future. With Love James, Jade & Darren xx

5/5

Facebook

Highly recommend, amazing team, very professional, friendly, helpful the list can go on. Thank you to Darren for sorting our mortgage and James and Jade for keeping us up to date. Thank you, we will 100% use you again

Chelsea Β· 7 August 2024

Agent replied Β· 25 July 2025

It was our absolute pleasure Chelsea, wishing you luck πŸ€ & love ❀️ in your new home 🏑 xx

5/5

Google

The team are all amazing and cannot help you enough, professional and very caring which is a rarity. They actually put your interests first. Jade is a real asset to the company πŸ₯° would highly recommend. An estate agent with a difference. Darren and James keep up the good work. …

Maxine Β· 23 October 2023

Agent replied Β· 22 October 2024

Hi Maxine, We are so pleased to read this! It was such a pleasure to assist and Jade is most certainly a superstar! Thank you so much Team O&O

5/5

Google

Selling through James at Oatley & O'Connor was such a positive experience, at what was a very stressful time! I had been with a larger Estate Agent previously where the viewings were sparse and the communication very lacking at times. I swapped to Oatley & O'Connor and the selling experience was fantastic from the start. Lots of viewings, a quick sale, full asking price and just the most personal and attentive communication I could ask for. If you are thinking of using this Estate Agent, don't hesitate - they are simply excellent.

Susan Β· 19 October 2024

Agent replied Β· 22 October 2024

Dearest Susan, We were delighted to help you with the sale of your property and it was our pleasure helping you every step of the way, you were without doubt one of our favourite customers with nothing being too much trouble and even communicating with us whilst you were on holiday, to ensure a smooth passage for your buyer. Thanks so much for using Oatley & O'Connor and we hope to remain good friends with you for life.. Best Wishes in your new home love James, Darren and Jade xx

5/5

Google

Oatley and O’Connor have been absolutely amazing from start to finish. They have been available whenever we needed them and nothing has been too much trouble. They provided a real personalised service and have helped with any issues we have encountered, responding to any of our queries in a timely manner. I have never worked with a company who have been so responsive, helpful and friendly. They really have gone above and beyond throughout the whole process and I would highly recommend them to anyone.

Emma Β· 8 October 2024

Agent replied Β· 22 October 2024

Dear Emma & Tristram, thank you so much for your review, helping nice people like both of you is not only a pleasure, but so easy, we are delighted that you got the move you wanted and we were so happy to help you to sell your home, wishing you many years of happiness in your property and we are always here to help you in the future. Best Wishes, James, Jade & Darren

5/5

Google

James is a 15 out of 10 bloke, super professional, kept us up to date with absolutely everything and constantly went out of his way to make everything easy for us. This was our first time buying so obviously really scary at the start, all nerves went away after dealing with james, we felt like professional buyers! Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value

Tony Β· 23 October 2022

Agent replied Β· 22 October 2024

Tony, Your review has made our day! We're so happy to have helped and it was a pleasure working on your behalf. Thank you for your kind words. Enjoy your new home from all of us at O&O.

5/5

Google

I can't recommend James and the team at Oatley & O'Connor highly enough. During a difficult sale their communication has been excellent and their relentless hard work has helped the process at every stage. Thank you very much.

John Β· 24 June 2024

Agent replied Β· 22 October 2024

Thank you so much for this wonderful review, John. It really was such a pleasure to assist you. Many thanks Team O&O

5/5

Google

My mum purchased a property and we weren’t the clients but James and Darren and the team were outstanding in helping our purchase process which was long and drawn out but they were always there to help with anything they could. I would use them myself for any sale or purchase search in future and would totally recommend them. Carol

J Β· 23 October 2022

Agent replied Β· 22 October 2024

Thank you so much for this lovely review, Carol. We were so happy to assist and can't thank you enough for your kind words.

5/5

Google

A really efficient & professional company who go over & beyond to help you. Thanks to James for all your help & compassion. Would recommend this company to all.

Sandra Β· 23 August 2024

Agent replied Β· 22 October 2024

Dearest Sandra, we are very grateful to you for your review, we were so happy to be of assistance to you in the sale of your home, we will be here to support you again in the future if you decide to move again, you are a truly lovely lady and we wish you well going forwards, love and best wishes, James, Darren & Jade x

5/5

Google

I highly recommend Oatley&Connor, they did an excellent job, very good communications at all times and Thank you James for your support and effort .

Vinod Β· 15 October 2024

Agent replied Β· 22 October 2024

Dear Vinod & Family, we are so happy to help you to buy your first home, what a journey we took together and we were delighted to see this through to a successful conclusion, we wish you years of happiness on your new home and we are always here to help you in the future, best wishes to all, James, Darren & Jade

5/5

Google

Really great estate agents, very efficient and professional. I would have no hesitation whatsoever in recommending them to anyone thinking of buying a house. James was also very helpful and proactive in terms of liaising with solicitors and surveyors. Fantastic service.

Janet Β· 27 November 2023

Agent replied Β· 22 October 2024

Hi Janet, Thank you so much for this wonderful review! It was honestly such a pleasure to assist and we really appreciate the feedback. Thank you Team O&O

5/5

Google

Very good communications at all times; James offers friendly, direct service - and is very refreshing to deal with. Way above the average agent's approach. It's noticeable that he is putting the energy behind his small compact team and getting results - a skilled problem-solver. At first I was a bit worried that there's no high street shop window, but digital presence really has taken over and, happily, this means he can offer a very reasonable price for the work. Great value.

Annette Β· 25 May 2024

Agent replied Β· 22 October 2024

Wow! Thank you so much Annette for this incredible review. It really means so much to us all to read your feedback. It was such a pleasure to assist. Many thanks Team O&O

5/5

Google

Oatley & O’Connor have been so fantastic throughout our entire purchase. There’s no messing about, they’ve been open and honest from day one and kept up fantastic communication the whole time. As first time buyers, they’ve been there to support us with advice and help all the way through - and if it’s ever time for us to sell, we will definitely be going with them!

Josie Β· 3 January 2025

Agent replied Β· 8 January 2025

Dear Josie and Taylor, Thank You so much for your lovely review, we were delighted to help you every step of the way in the purchase of your first home together, what a fantastic property you have purchased too.... We wish you many years of happiness and we are here for you in the future if you need any help. With Love, James, Jade and Darren x

5/5

Google

Got my completion tomorrow, and I would just like to say a huge thank you to Jade, Darren and James for all their help throughout. Been fantastic and went above and beyond.

Manuel Β· 25 April 2024

Agent replied Β· 22 October 2024

Hi Manuel, thank you so much for this wonderful review! We really appreciate it and it was a pleasure to assist. Many thanks Team O&O

5/5

Google

Cannot recommend James, Darren and team enough. They were brilliant from start to finish. They guided me through every step. My house sold and completed in under 3 months.

Rebecca Β· 25 May 2024

Agent replied Β· 22 October 2024

Thank you so much, Rebecca. It was such a pleasure to assist and we really appreciate this amazing feedback. Many thanks Team O&O

5/5

Google

Having initially explored a number of ways of selling our property, from the initial meeting and the viewing process, right through to our exchange and completion we have felt very well supported by the Oakley and O’Connor team. We found their honest and friendly approach made the whole experience feel as though we were in safe hands from start to finish. We loved the Whatsapp group that allowed us to ask those niggling and sometimes silly questions and get very quick answers to any query we had. Let’s face it, moving is a very challenging time and its not something we’ve done that often, so having a team you can rely on to support you through every step was simply brilliant, even when things didn’t go to plan, we found there was always a way forward and a reassurance that things will get resolved, which they did. We can’t thank the gang enough with helping us with our moving process and all the support, advice and guidance they have supplied, giving us the view they are the right choice for selling our home of nearly 30 years.

Nikki Β· 26 March 2024

Agent replied Β· 22 October 2024

Thank you so much for your review, Nikki. We really appreciate the feedback. Many thanks Team O&O

5/5

Google

We bought and sold through Oatley and O’Conner and have been so impressed with the personal touch received all the way through each process. I highly recommend this company. They went over and above for us and in a tough market managed to secure us a sale. Excellent communication and support throughout. Thankyou Jade, James and Darren!

Gem Β· 23 March 2025

Agent replied Β· 8 May 2025

Dear Gemma, We really appreciate your kind review and it was our absolute pleasure helping you and Chris to both buy and sell. We are always here to help you in the future, although I'm sure you won't be moving now for many years, much love from James, Jade & Darren xxx

5/5

Google

A massive thanks to James and Darren for helping us. It wasn’t smooth sailing but they made it less stressful for us. Fantastic communication always kept us updated with everything. I will definitely use them again if we ever move. Thank you so much for all your help.PositiveResponsiveness, Quality, Professionalism, Value

Joanne Β· 23 October 2022

Agent replied Β· 22 October 2024

Thank you so much for this review Joanne. It was such a pleasure to assist. Glad we could help relieve some of the stress. Wishing you all the best from all of us here at O&O.

5/5

Google

Highly recommend this agent. James was friendly and helpful from the first day we met right up until our purchase was complete. Following up and pushing things along to ensure our property purchase stayed on track and got done in a timely manner. Thanks James and the team. Stuart and Elize

SF Β· 23 October 2022

Agent replied Β· 22 October 2024

Thank you so much for this lovely review, Stuart & Elize. We're really grateful for this feedback and glad to have been of service. Thank you. Team O&O

5/5

Google

James and his team were very helpful in supporting the exchange and completion on my property. Great at communicating at each stage and elevating any worries or concerns I had.

Sam Β· 26 March 2024

Agent replied Β· 22 October 2024

Wow! Thank you so much, Sam. Thuis review has made our week! It was such a pleasure to assist and we really appreciate your choosing us as your agent. Many thanks Team O&O

5/5

Google

James and Jade have been absolutely amazing! From selling our home to helping us find our dream renovation project. We switched to them from another agent which was the best decision. They helped us get our exchange over the line after solicitors delaying things. We highly recommend Oatley & O'Connor!!! Thanks so much xx

Rebecca Β· 26 March 2025

Agent replied Β· 22 April 2025

Dear Rebecca and Josh, Thanks so much for your lovely review, we are truly delighted that you were happy with our service and we wish you years of happiness in your new home, we look forward to hearing from you again in the future, much love, James, Jade & Darren xxx

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Oatley & O'Connor's Google reviews

Questions about Oatley & O'Connor Canterbury

How many reviews does Oatley & O'Connor Canterbury have?

Oatley & O'Connor's Canterbury office has 133 reviews across two platforms: 131 on Google, 2 on Facebook.

What is Oatley & O'Connor Canterbury's rating?

Oatley & O'Connor Canterbury is rated 5.0 out of 5 across all 133 reviews, and 5.0 out of 5 on Google from 131 reviews.

Has Oatley & O'Connor won any awards?

Yes. In The Trusted Agent 2026 awards: Oatley & O'Connor, Canterbury won Gold.

Where is Oatley & O'Connor's Canterbury office?

Oatley & O'Connor Canterbury, 27 Castle street, Canterbury, CT1 2PX, CT1 2PX.

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