5/5
Lynette has been incredibly helpful as we look for our next property. She is really listening to our needs and is great at communicating clearly.

Trusted Agent profile · Canterbury · Kent
Verified
★★★★★
935 reviews across 1 platform
14 Lower Chantry Lane, Canterbury, Kent, CT1 1UF
Part of Miles, see every office.
Miles's office in Canterbury, Kent, at 14 Lower Chantry Lane, is rated 4.7 out of 5 across 935 reviews on 1 platform, including 935 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Miles won in 2026.
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The Trusted Agent 2026 results for Miles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Canterbury office, from every platform, shown as written. First names only.
5/5
Lynette has been incredibly helpful as we look for our next property. She is really listening to our needs and is great at communicating clearly.
5/5
Met with Rhys Whittock, Great experience, very knowledgeable agent, very relaxed atmosphere created.
Dear April, Thank you so much for your lovely feedback, we’re really pleased to hear you had a great experience meeting with Rhys. … More
5/5
My Mum and I viewed a property today with Rhys and Jed. We felt very relaxed and able to take our time looking round the property. They were both very professional and welcoming and answered all our questions. Overall a great viewing experience. Thank you.
2/5
Nice people to work with. But overall a terrible product. We ended up finding and dealing with our own buyer. After attempts were made buy the buyer to enquire about the property we were selling. …
5/5
Chloe Bond has been amazing for me and my partner, we are first time buyers so buying our first property has been confusing and stressful, but Chloe has been so helpful and kept us updated throughout! Great service, thank you Chloe :)
4/5
Katie Powell was very diligent and responsive throughout a very protracted sales process. We were very unlucky with our buyers who dropped out twice and the third moved very slowly, but Katie kept us informed every step of the way and …
5/5
Elle was very professional and relaxed showing me around a beautiful house. I was very impressed by her communication skills and how she made me feel I had all the time in the world to view as it’s such an important decision.
5/5
Service is top notch specially Charlie she is an asset to the company
Thank you for your kind words! We're delighted to hear that you had a great experience with our service. Charlie truly is a valued member of our team, and we’ll be sure to pass on your praise. If you ever need anything, we're here to help
5/5
Very responsive, very fast processing and excellent service. Very friendly and helpful staffs.
Thank you for your wonderful review! We’re so glad you found our team responsive and helpful.
5/5
I cannot recommend Brooke and her team highly enough. Thank you so much for all of your help and support from start to finish.
5/5
We made several visits to Canterbury to view properties and the whole team in the office were friendly. very helpful and made us very welcome. Lynette shone, on the various visits showing us numerous properties and was very knowledgeable …
5/5
I would like to thank Rhys Sawyer for all his help with the selling of my son's flat, he is always willing to go the extra mile to solve a problem and we had quite a few! Thank you once again.
5/5
We're in the early stages of our house hunt, and Olivia Petri at Miles & Barr Canterbury has been very helpful; we've looked at a couple of Miles & Barr houses so far, and are returning for another viewing soon. …
5/5
I've just come off the phone with Brooke at Miles and Barr Canterbury. She was wonderful! Extremely polite, knowledgable and understanding regarding my circumstances as I'm looking to sell my flat in Canterbury. I will be working with Miles and Barr from now on and I appreciate all the great advice that you gave, as well as understanding the value that my property holds. Looking at properties sold in Canterbury, it was abundantly clear that Miles and Barr get the job done. I look forward to working with you over the coming months. Incredible service, exactly how it should be. Will
5/5
Very good helpful & supportive team.
Thank you so much for your kind words! We’re delighted to hear you found our team helpful and supportive. It’s always our goal to provide a positive and smooth experience., The John Payne Estate Agents Team
5/5
Mia was wonderful the perfect mixture of professional but also friendly and human. She couldn't do enough for us. Thank you 😊 …
5/5
Made the sale easy. Great staff!
Thank you for taking the time to leave a review. We’re really pleased to hear that the sale felt easy and that you were happy with our team. Your feedback is greatly appreciated, thank you from all of us at John Payne Estate Agents.
5/5
James did a fantastic job for us, helped us pick out mine and my partners first home, if we had any questions he was there to answer them for us and really took the stress out of buying a home! Thank you James for all your hard work, couldn’t have done it without you! Really appreciate it! 5*
5/5
Very happy with the service, super helpful and good communication. Georgia is particularly helpful and always happy to go above and beyond
5/5
Alfie was helpful and welcoming while showing us the property that we were interested in. Very happy with the service we received.
5/5
We were really happy with the help and service we received from Miles & Barr during our property search, we had James for our viewings and he was great, he knew everything about the properties and could answer all of our questions.
5/5
Harry Goldney came out to value our cottage for Inheritance Tax purposes. We were very impressed with his approach and attention to detail. He spent time to understand our requirements and provided some useful suggestions which we …
5/5
Very great viewing, great energy, great recommendations
Hi Jeffery, Thank you for your feedback! We’re so pleased to hear you had a great viewing and appreciated the energy and recommendations. We’ll be sure to pass this on to … More
5/5
I have been dealing with Miles and Barr Canterbury branch for a number of years and have dealt with many Estate Agents over the past 35 years. They are very Dynamic, follow up viewings and give you honest feedback and are very Proactive with your property giving an honest opinion of where the market is currently at. I have had dealt with the whole team, who are all personable, professional and Friendly. We have sold three of our properties so far with Miles and Barr and would not hesitate in Recommending
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Miles, Canterbury won Trusted Agent; Miles, Broadstairs won Trusted Agent.
Send Miles and Barr a message.